• Chris Menzies
    Chris Menzies
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    Brett Foulser
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    Ryan Stevens
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    Nathan Williams
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    Terry hall
At Regents, we are committed to doing things differently, and with 25 years local knowledge and experience from our enthusiastic, friendly team, we will guarantee to sell or let your property at the best price, and make the process as hassle-free as possible, whilst we find your dream home. Whether you’re looking to sell or let your property, our five excellently located branches in Addlestone, Chertsey, Staines upon Thames, Sunbury on Thames and Woking have experts to help with your prope Read full description...rty needs. We have the best marketing and communication know-how and will make sure you receive a personalised service to suit you. We offer our clients our in-house services, including conveyancing, surveys and valuations, financial services, property maintenance and refurbishment through our sister companies. Our range of lettings services are designed with simplicity and transparency in mind and aim to offer you a truly exceptional service with a real personal touch. We have a range of services to choose from: Find a tenant, Rent collect or Managed for you – our no hassle option offering you complete peace of mind. We are members of the Property Ombudsman for sales and lettings, meaning that we have agreed to operate our business in accordance with a strict set of guidelines for your protection. Thinking of selling or letting? Contact us for a free valuation of your property.
Regents Estate Agents

111-113 Guildford Street Chertsey
Surrey
KT16 9AS

01932 561 267

Nov 09,2016
Minithumbup
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Nov 09,2016
Featured Review
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The service we got from Terry initially and then Chris was excellent and they dealt with us professionally throughout what was a very long process...
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Comment on agent fees
We were able to negotiate the fees
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Jul 27,2016
Minithumbup
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Jul 27,2016
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Very helpful and kept me well informed of what was going on. Made more challenging by my delay in getting a mortgage due to a change in work....
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Apr 30,2016
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Apr 30,2016
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Dear Terry, Luke and John, There are no words to express our gratitude. You were all professional throughout and sold our property in a very short time. With under 4 weeks to exchange - it all seemed rather impossible. Thank you very much. We would highly recommend this company. Thank you again....
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Apr 28,2016
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Apr 28,2016
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I had spoke to Regents originally but opted to go with a different agent due to them giving me a higher valuation. This was a big mistake. The other estate agency got the valuation of my property badly wrong resulting in no serious interest. At this point I went back to Terry at Regents. He got the pricing spot on and within 2 weeks we got an offer which we were happy with. The service from Terry and Luke was good at all times. Great knowledge of the local area, reliable communication, I f...
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Comment on agent fees
Good
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Apr 25,2016
Minithumbup
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Apr 25,2016
Featured Review
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Terry and the team at Regents were very good especially given our previous experience with another Estate agent. Lots of good quality viewings and buyer found within a few weeks. Chain length did change without our knowledge but kept on top of by Terry. Well recommended!...
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Comment on agent fees
Fees were very competitive and added flexibility on length of contract to prove themselves (vs previous agent and other long established agents locally).
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Mar 10,2016
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Mar 10,2016
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From the start of the process we found Luke to be both professional and knowledgeable, no question went unanswered no matter how small, he always came back to us within the time frame, he ensured both solicitors were fully up to speed and gave us weekly updates on there progress, I would have no hesitation in using Regents in the future, and I will certainly recommend them as agents, Luke certainly is an ambassador for your company....
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n/a
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Dec 23,2015
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Dec 23,2015
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Jessica was very professional from the beginning to the end of our search. When toing and froing between her and the landlord when trying to finalise details she was always very timely in forwarding responses etc. Any questions or queries we had were promptly responded to. Proof that not all estate agents are as bad as the reputation...
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Dec 21,2015
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Dec 21,2015
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I was extremely pleased with the way Regents handled the sale of my property. They were very professional at all times and I never felt pushed into a corner. I was given honest advise and left to decide on my own accord. I was also impressed by all members of staff and especially Terry Hall who was always able to explain each part of the process with additional clarity. I would highly recommend Regents at Chertsey....
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Nov 17,2015
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Nov 17,2015
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Working with Regents Chertsey has been a great experience. They're professional, helpful, and highly communicative. Everything you expect, but so rarely experience. I'd have no hesitation in recommending Regents to any prospective buyer or seller...
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Aug 26,2015
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Aug 26,2015
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Terry was excellent from day 1. He was responsive and able to lend us great advice with all aspects of the sale. It wasnt the easiest of sales and he has been extremly professional and easy to work with. Would highly recommend Terry and the team to anyone....
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Aug 25,2015
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Aug 25,2015
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Terry Hall and his staff are amazing. The sale of my property was complicated and involved but throughout the team at the Chertsey office were professional, courteous and understanding. They kept me informed every step of the way. On many occasions Terry had to contact me to deliver frustrating news regarding our chain and lack of progress. None of the issues were caused by him or his team but he relentlessly persued the other agents, parties and solicitors to move things along. At times this mu...
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Aug 23,2015
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Aug 23,2015
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Terry Hall was excellent. Very professional. Would highly recommend this agent. Also Charlie and Jamie gave great customer service in Terry's absences....
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Aug 22,2015
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Aug 22,2015
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We have had a great experience with Regents. Whilst it took us a while to go under offer, Terry gave us good advice on pricing, marketing and what a realistic offer would be. Once going through the sales process we had need to call on Terry to help get the chain aligned and also to take our final metre readings and collect our post as we were out of the country when completion happened. Excellent service....
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Jul 26,2015
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Jul 26,2015
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I had the pleasure of working with Terry, Jamie and Charlie on the purchase of my flat in Ottershaw. They are a delight to work with ! Always accessible, fast to respond to messages and to deal with issues, I also found them to be proactive in dealing with and resolving issues and professional and mature in their approach to working on the chain. Highly recommended....
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Jun 28,2015
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Jun 28,2015
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Terry and his team were very helpful and professional from our first enquiry about buying a property, the viewing, our offer, through negotiations, exchange and completion. Terry has been on hand whenever we have had any questions or queries, following up on all information quickly and accurately. We would highly recommend Terry, this team and Regents to anyone. REg...
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Jun 26,2015
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Jun 26,2015
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I recently sold my property with Regents in Chertsey and received a five star service. I was given regular updates by the team from start to finish and would not hesitate to use them if i ever choose to move again....
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Jun 26,2015
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Jun 26,2015
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we have been delighted with the service terry and jamie have given us. They have been prompt and polite with all queries we have had. It has made our move so stress free, and having young children this makes all the difference. thank you...
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May 11,2015
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May 11,2015
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We recently sold our home in Shepperton using the services of the Regents Chertsey team. We were impressed with the professionalism and enthusiasm of the team. In particular being kept informed constantly was really comforting as we were pressed for time and had a number of challenges to work through. We'd like to commend Terry for his patience in getting us through the various stages. Well done and we'd recommend the Regents team....
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May 11,2015
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May 11,2015
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I both sold and purchased through Regents (Chertsey). I found Terry Hall to be experienced, knowledgeable and quietly confident in his business interactions. He did not apply pressure to go through their mortgage broker & solicitor, which I appreciated but provided support when requested. I would recommend his sincerity, service and professionalism....
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Comment on agent fees
Value for money.
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May 11,2015
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May 11,2015
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I recently sold my house using Regents estate agents. From the very first meeting, to the day I completed, they were absolutely excellent in everything that they did. It was very easy to get in contact with them, and they answered any questions on the same day that I asked them. At one point I was struggling to exchange due to a solicitors query, but Terry spoke to my buyers and resolved the issue that day. I would definitely use them again and would recommend anyone to do the same....
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May 09,2015
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May 09,2015
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I was very happy with the service provided by Regents. The sale of my property was managed in a very professional manner which made the process a lot less stressful. If I had any queries I would always receive a most helpful response. I would use Regents again and will most certainly recommend them....
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May 09,2015
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May 09,2015
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Terry and the team were excellent throughout the entire process of selling our property. I cannot fault how hard they worked and how well they kept us informed at every stage of the process....
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May 07,2015
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May 07,2015
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Just sold our property through Regents, the guys were great. The valuation was spot on and the property sold quickly. Communication throughout the Sale process was fantastic, would highly recommend you use these guys if selling or buying in the Chertsey area....
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Comment on agent fees
Fair price
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Mar 04,2015
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Mar 04,2015
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Having successfully sold our previous property through Regents Estate Agents we were happy to be able to purchase another also through Regents (Chertsey and Addlestone Branch). In both cases we found staff to be highly professional as well as friendly and helpful in keeping us fully informed on proceedings. We would have no hesitation in recommending the services of Regents Estate Agents....
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Areas covered
  • TW13
  • Addlestone, Chertsey, Lyne, New Haw, Row Town,
  • TW14
  • TW15
  • Shepperton, Thorpe, Virginia Water, Woodham
  • TW16
  • TW17
  • TW18
  • TW19
  • TW20
  • KT15
  • KT16
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 95% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£177,000
  • Max: Β£700,000

Letting
  • Min: Β£0
  • Max: Β£0

ARLA TPOS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 0 1 0 16 0 7 0 0 0
Chris Menzies Chris Menzies
Client Manager
25 reviews

About Chris No description set View full profile
Brett Foulser Brett Foulser
Sales Director
37 reviews

About Brett No description set View full profile
Ryan Stevens Ryan Stevens
Marketing Manager
2 reviews

About Ryan No description set View full profile
Nathan Williams Nathan Williams
Negotiator
0 reviews

About Nathan No description set View full profile
Terry hall - upload your photo Terry hall
1 reviews

About Terry No description set View full profile

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Last updated at 10:45 AM 20/08/2015 by allAgents

Complaints Procedure

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Last updated at 10:45 AM 20/08/2015 by allAgents

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