• Jessica Howard
    Jessica Howard
  • Richard Hawes
    Richard Hawes
  • Brett Foulser
    Brett Foulser
  • Ryan Stevens
    Ryan Stevens
  • Raegan Cosstick
    Raegan Cosstick
  • Gabriella Keil
    Gabriella Keil
  • Max Anderson
    Max Anderson
  • Richard Cotterell
    Richard Cotterell
Welcome to Regents Estate Agents, where we do things differently. We are proud to be your local agent and work as a team to offer our customers a local market leading complete property solution. At Regents we are a team of friendly, reliable and trustworthy estate agents who are dedicated to securing you the right price for your property. We have been successfully buying, selling, letting and renting property for our customers for over 25 years and are experts on the local area. We have a Read full description...n excellent high street presence across Surrey with branches located in Addlestone, Chertsey, Staines-upon-Thames, Sunbury-on-Thames and Woking, so why not pop in and see how much we could sell your house for! With Regents you can rest assured. We offer all of our customers the complete property solution with services including lettings and management, mortgages and protection, conveyancing, surveying and property maintenance.
Regents Estate Agents

154 Station Road Addlestone
Surrey
KT15 2BD

01932 858 777
Jun 10,2017
Minithumbup
Richard Hawes
By:
Jun 10,2017
0 people found
this helpful
Richard was extremely helpful when letting our property. He was always cheerful and pleasant and let the property quite quickly. I have no hesitation in recommending him....
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Comment on agent fees
The fees seem fairly average
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May 25,2017
Minithumbup
Richard Hawes
By:
May 25,2017
0 people found
this helpful
I dealt with Richard on my first personal property rental and he was really friendly, patient and kind and answered every single one of my questions...and there were many! I'm very grateful for his knowledge and experience and in helping me through the entire process. I would highly recommend him!...
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Comment on agent fees
Competitive prices
Was this helpful? Yes
May 04,2017
Minithumbdown
Richard Hawes
Bethany McColl
By:
May 04,2017
0 people found
this helpful
We had a deal with Richard and Beth, I really appreciate their professional help and support! Especially Richard who was very helpful with all of our requests Thank you both...
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Comment on agent fees
Agency fees are quite high comparing with other agencies
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Apr 06,2017
Minithumbup
Bethany McColl
Richard Hawes
By:
Apr 06,2017
0 people found
this helpful
Very pleased with Regents staff, Beth and Rich. We first met Beth at the property we we're viewing, she made us feel at ease and was very knowledgeable when we asked questions. We actually thought before the viewing that we might not like the property because the bathroom was downstairs, turns out that we we're very wrong as when we viewed it, we loved it. Having lived in the property for a few weeks now, we all absolutely love it and the landlord is wonderful. From the point of placing our offe...
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Comment on agent fees
Agents fees were good, given their professional service.
Was this helpful? Yes
Apr 03,2017
Minithumbup
Bethany McColl
Richard Hawes
By:
Apr 03,2017
0 people found
this helpful
My mother and me got amazing help from Beth, as first time renting she explained and really guided us to getting our new lovely home. Amazing team and support from Beth & Richard. Thanks again....
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Comment on agent fees
Good
Was this helpful? Yes
Apr 03,2017
Minithumbup
Ryan Stevens
By:
Apr 03,2017
0 people found
this helpful
Ryan gave me the highest of four valuations for my property. I did not expect to achieve that, but in fact I have achieved more than I would have expected, and am very happy with the result. I was kept well informed on proceedings, and Ryan worked hard to expedite matters when proceedings dragged....
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Comment on agent fees
Good
Was this helpful? Yes
Apr 01,2017
Minithumbup
Ryan Stevens
By:
Apr 01,2017
0 people found
this helpful
Ryan was always available for any queries or questions I had, he was very polite and reassuring of any problems ,very friendly and easy to talk to...
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Feb 26,2017
Minithumbdown
Richard Hawes
By:
Feb 26,2017
0 people found
this helpful
Richard is a great professional. He assisted my wife and I finding the right property. Richard always replies our questions promptly as well as sorting everything we need....
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Feb 24,2017
Minithumbup
Richard Hawes
By:
Feb 24,2017
0 people found
this helpful
Richard was very proactive and got viewings booked in and a tenant found extremely quickly. He communicated regularly and gave sound advice....
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Comment on agent fees
A competitive price.
Was this helpful? Yes
Feb 10,2017
Minithumbup
Richard Hawes
By:
Feb 10,2017
0 people found
this helpful
Extremely helpful and was very quick to respond to any queries that I had throughout the process. Richard is highly recommended....
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Comment on agent fees
Agents fees were fair for the level of service received.
Was this helpful? Yes
Feb 08,2017
Minithumbup
Ryan Stevens
By:
Feb 08,2017
0 people found
this helpful
Very good generally, It was a bit unfortunate that I think I had about 3 different people leave during the few months it took to sell my property. High staff turnover maybe as they don't feel valued? There was a period when I didn't get any feedback on viewings but after I had a word with Ryan from another branch it improved. That said, everyone was always very polite, helpful and they got the job done as I am now happy in my new house. Thanks guys, I'm glad I went with you rather than the other...
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Comment on agent fees
Competitive.
Was this helpful? Yes
Dec 13,2016
Minithumbup
Richard Hawes
By:
Dec 13,2016
0 people found
this helpful
A great team: very helpful and professional, they provide accurate advice on setting fair market rents, finding quality tenants and ensuring no void periods. Fees are competitive. I would recommend them highly....
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Comment on agent fees
Fees are competitively priced
Was this helpful? Yes
Dec 04,2016
Minithumbup
Richard Hawes
By:
Dec 04,2016
1 people found
this helpful
courteous and efficient. Found us tenants very quickly and after a minor misunderstanding with access codes, we were able to complete all the formalities on line...
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Comment on agent fees
didn't have much time to shop around but the lowest quote
Was this helpful? Yes
Oct 13,2016
Minithumbup
Richard Hawes
By:
Oct 13,2016
0 people found
this helpful
Richard was briliant. He helped us to get a place in a short space of time. He was easy and quick to get hold off and would call me back. Very friendly and professional. Stacey was very good too. Always there to help when needed. Overall both were fantastic....
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Oct 10,2016
Minithumbup
By:
Oct 10,2016
0 people found
this helpful
Stacey and everybody from Regent that we worked with were very helpful throughout this letting process. Stacey gave us helpful information and good advices that made the change quicker and easier especially because this was the first time we were renting a house....
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Comment on agent fees
Good
Was this helpful? Yes
Oct 03,2016
Minithumbup
Richard Hawes
By:
Oct 03,2016
0 people found
this helpful
Richard was great; he listened to what I wanted in my property search. He was easy to get hold off and would call me back promptly. Very friendly and professional....
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Was this helpful? Yes
Oct 03,2016
Minithumbup
Richard Hawes
By:
Oct 03,2016
0 people found
this helpful
Stacey and Richard were really helpful for me and my family to settle down in our new property. Always conveyed the realistic information to me that helped me to plan accordingly.I will surely introduce Stacey and Richard to my friends for their property needs....
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Comment on agent fees
Value for money
Was this helpful? Yes
Oct 02,2016
Minithumbup
Richard Hawes
By:
Oct 02,2016
0 people found
this helpful
Richard was brilliant. We really valued his open and honest approach and it was refreshing to deal with someone with his approach. When going on leave, Mark stepped in to cover Richard and we didnt see anything missed, the process carried on and Mark was really helpful in keeping things moving forward, being a great intermediary between both sets of solicitors. A really good experience, highly recommended....
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Comment on agent fees
Fee's were really reasonable
Was this helpful? Yes
Oct 02,2016
Minithumbup
Richard Hawes
By:
Oct 02,2016
0 people found
this helpful
Stacey and Richard were so great in helping me and my family with this new property, they were very supportive it helping with the paper process and giving advice when need.It always gives me so much hope when a company actually goes above and beyond the call of duty and provides excellent customer support....
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Comment on agent fees
Good
Was this helpful? Yes
Oct 02,2016
Minithumbup
Richard Hawes
By:
Oct 02,2016
0 people found
this helpful
Absolulty professional. Very quickly service. I recomend them. The only thing that I'm not very happy is that their fees are very high....
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Comment on agent fees
High
Was this helpful? Yes
Sep 12,2016
Minithumbup
Richard Hawes
By:
Sep 12,2016
0 people found
this helpful
We bought a house through Regents, with Richard acting as our agent. He was thoroughly polite, knowledgeable, helpful and friendly to deal with anytime we spoke on the phone or met in person. I would not hesitate to recommend Richard and Regents to anyone looking to buy or sell in this area....
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Sep 08,2016
Minithumbup
By:
Sep 08,2016
0 people found
this helpful
I cannot thank Stacey enough for all her help and patience she has had with us , we weren't the easiest case but we wanted to have this house and Stacey made it come true. We cannot recommend her enough....
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Comment on agent fees
They fees are expensive ( ฦ’รขโ‚ฌลกโ€š£600.00 for admin fees) and the referencing team were a bit slow but it was worth it.
Was this helpful? Yes
Aug 31,2016
Minithumbup
By:
Aug 31,2016
0 people found
this helpful
Stacey 's friendly and professional approach helped my partner and I move into a property quickly and without issue. The whole process took less than a week and we are so relieved it was such an easy process as neither of us were looking forward to it. Stacey guided us through the process and was prompt in replying to any queries and always available on the phone. I would not hesitate in using Regents services again and will always ask for Stacey in future dealings....
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Comment on agent fees
I found the fees very reasonable as the service provided was excellent.
Was this helpful? Yes
Aug 31,2016
Minithumbup
By:
Aug 31,2016
0 people found
this helpful
Stacey offered superb advice, always kept me updated and found me a tenant very quickly who moved in a week after offering. Working in the sales industry myself, communication is key and Stacey made the let of my property and the process smooth and very easy. I would definitely recommend Regents to anyone looking to rent and if if the lettings side is this good then I would expect the sales service to be the same! Great agents!...
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Comment on agent fees
Competitive and worth the money
Was this helpful? Yes
Aug 30,2016
Minithumbup
By:
Aug 30,2016
0 people found
this helpful
Thanks to Stacey we have a home! Everything went very quickly she showever us the flat in 10 minutes from walking in to the agency, she was a phone call away when ever we had questions . Thank you very much!...
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Comment on agent fees
Hands on!
Was this helpful? Yes
Aug 04,2016
Minithumbup
By:
Aug 04,2016
0 people found
this helpful
Stacey has been my letting agent contact for approx. 2 years and she has always dealt with queries efficiently and quickly. Also she is a good listener and has got me the type of renters I trust will look after the property. Never had a issue with the payments, so overall satisfied with the service provide....
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Comment on agent fees
Fess are comparable to other agents and there is a discount if client stays more than 1 year
Was this helpful? Yes
Jul 29,2016
Minithumbup
Richard Hawes
By:
Jul 29,2016
0 people found
this helpful
We have been very pleased with the excellent service we have received from Richard, where nothing was too much trouble. Richard was professional and courteous at all times and dealt with all arising matters promptly. We would definitely use Regents again and highly recommend them....
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Comment on agent fees
Very good and competitively priced.
Was this helpful? Yes
Jul 08,2016
Minithumbup
By:
Jul 08,2016
0 people found
this helpful
Jessica was fantastic in finding me a property, she always kept me updated throughout the let. We moved in within a week and it wasn't stressful thanks to regents, she contacted me out of office hours sometimes to keep me updated. Thank you for all your help and would recommend to use regents...
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Comment on agent fees
Good
Was this helpful? Yes
Jun 20,2016
Minithumbup
By:
Jun 20,2016
0 people found
this helpful
We had a very positive experience in letting our property through Regents. Jessica and Toby were our main contact and they were both professional, helpful and reliable throughout. They kept us updated on viewings and feedback. They contacted us with suggestions and stats on viewings and online hits which gave us confidence that the property was being marketed well. Once a tenant was found, the references were supplied quickly and efficiently. Contracts were signed with no errors or mistakes ...
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Comment on agent fees
Fees were slightly more than some other agents, but I would pay again for the service.
Was this helpful? Yes
May 13,2016
Minithumbup
By:
May 13,2016
1 people found
this helpful
My husband and I bought our flat through Regents and Richard was the rep who dealt with us. He was polite and efficient throughout, keeping us up to date with progress and liaising between the vendor, solicitors and us. The purchase went through with no hiccups and we are grateful for Richard's professionalism....
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Was this helpful? Yes
Areas covered
  • KT12
  • Brooklands, Byfleet, New Haw,
  • KT13
  • KT14
  • Row Town, Weybridge, Woodham
  • KT15
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
95% customers were satisfied with fees 90% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: ยฃ140,000
  • Max: ยฃ610,000

Letting
  • Min: ยฃ0
  • Max: ยฃ0

ARLA TPOS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
25 0 26 2 10 1 9 0 2 0
Jessica Howard Jessica Howard
Senior Lettings Manager
66 reviews

About Jessica No description set View full profile
Richard Hawes Richard Hawes
Senior Lettings Negotiator
27 reviews

About Richard I am looking forward to helping you with your individual property requirements and demonstrating how at Regents, we do things differently. View full profile
Brett Foulser Brett Foulser
Sales Director
39 reviews

About Brett I am looking forward to helping you with your individual property requirements and demonstrating how at Regents, we do things differently. View full profile
Ryan Stevens Ryan Stevens
Marketing Manager
5 reviews

About Ryan I am looking forward to helping you with your individual property requirements and demonstrating how at Regents, we do things differently. View full profile
Raegan Cosstick Raegan Cosstick
Branch Co-ordinator
15 reviews

About Raegan Branch Co-ordinators are the heart of every branch. We ensure the smooth running of all branch processes and daily duties as well as acting as a first point of contact for all customers. We ensure the View full profile
Gabriella Keil Gabriella Keil
Branch Co-Ordinator
0 reviews

About Gabriella Branch Co-ordinators are the heart of every branch. We ensure the smooth running of all branch processes and daily duties, as well as acting as a first point of contact for all customers. We ensure th View full profile
Max Anderson Max Anderson
Trainee Lettings Negotiator
0 reviews

About Max I am looking forward to helping you with your individual property requirements and demonstrating how at Regents, we do things differently. View full profile
Richard Cotterell Richard Cotterell
Trainee Sales Negotiator
0 reviews

About Richard I am looking forward to helping you with your individual property requirements and demonstrating how at Regents, we do things differently. View full profile

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No fees set.
Last updated at 1:36 PM 05/09/2016 by allAgents

Complaints Procedure

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Last updated at 1:36 PM 05/09/2016 by allAgents

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