• Jessica Howard
    Jessica Howard
  • Richard Hawes
    Richard Hawes
  • Brett Foulser
    Brett Foulser
  • Ryan Stevens
    Ryan Stevens
  • Nadine Clappison
    Nadine Clappison
At Regents, we are committed to doing things differently, and with 25 years local knowledge and experience from our enthusiastic, friendly team, we will guarantee to sell or let your property at the best price, and make the process as hassle-free as possible, whilst we find your dream home. Whether you�re looking to sell or let your property, our five excellently located branches in Addlestone, Chertsey, Staines upon Thames, Sunbury on Thames and Woking have experts to help with your prop Read full description...erty needs. We have the best marketing and communication know-how and will make sure you receive a personalised service to suit you. We offer our clients our in-house services, including conveyancing, surveys and valuations, financial services, property maintenance and refurbishment through our sister companies. Our range of lettings services are designed with simplicity and transparency in mind and aim to offer you a truly exceptional service with a real personal touch. We have a range of services to choose from: Find a tenant, Rent collect or Managed for you � our no hassle option offering you complete peace of mind. We are members of the Property Ombudsman for sales and lettings, meaning that we have agreed to operate our business in accordance with a strict set of guidelines for your protection. Thinking of selling or letting? Contact us for a free valuation of your property.
Regents Estate Agents

154 Station Road Addlestone
Surrey
KT15 2BD

01932 858 777

Dec 04,2016
Minithumbup
By:
Dec 04,2016
Featured Review
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courteous and efficient. Found us tenants very quickly and after a minor misunderstanding with access codes, we were able to complete all the formalities on line...
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Comment on agent fees
didn't have much time to shop around but the lowest quote
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Oct 13,2016
Minithumbup
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Oct 13,2016
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Richard was briliant. He helped us to get a place in a short space of time. He was easy and quick to get hold off and would call me back. Very friendly and professional. Stacey was very good too. Always there to help when needed. Overall both were fantastic....
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Oct 10,2016
Minithumbup
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Oct 10,2016
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Stacey and everybody from Regent that we worked with were very helpful throughout this letting process. Stacey gave us helpful information and good advices that made the change quicker and easier especially because this was the first time we were renting a house....
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Comment on agent fees
Good
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Oct 03,2016
Minithumbup
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Oct 03,2016
Featured Review
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Richard was great; he listened to what I wanted in my property search. He was easy to get hold off and would call me back promptly. Very friendly and professional....
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Oct 03,2016
Minithumbup
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Oct 03,2016
Featured Review
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Stacey and Richard were really helpful for me and my family to settle down in our new property. Always conveyed the realistic information to me that helped me to plan accordingly.I will surely introduce Stacey and Richard to my friends for their property needs....
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Comment on agent fees
Value for money
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Oct 02,2016
Minithumbup
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Oct 02,2016
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Richard was brilliant. We really valued his open and honest approach and it was refreshing to deal with someone with his approach. When going on leave, Mark stepped in to cover Richard and we didnt see anything missed, the process carried on and Mark was really helpful in keeping things moving forward, being a great intermediary between both sets of solicitors. A really good experience, highly recommended....
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Comment on agent fees
Fee's were really reasonable
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Oct 02,2016
Minithumbup
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Oct 02,2016
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Stacey and Richard were so great in helping me and my family with this new property, they were very supportive it helping with the paper process and giving advice when need.It always gives me so much hope when a company actually goes above and beyond the call of duty and provides excellent customer support....
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Comment on agent fees
Good
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Oct 02,2016
Minithumbup
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Oct 02,2016
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Absolulty professional. Very quickly service. I recomend them. The only thing that I'm not very happy is that their fees are very high....
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Comment on agent fees
High
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Sep 12,2016
Minithumbup
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Sep 12,2016
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We bought a house through Regents, with Richard acting as our agent. He was thoroughly polite, knowledgeable, helpful and friendly to deal with anytime we spoke on the phone or met in person. I would not hesitate to recommend Richard and Regents to anyone looking to buy or sell in this area....
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Sep 08,2016
Minithumbup
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Sep 08,2016
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I cannot thank Stacey enough for all her help and patience she has had with us , we weren't the easiest case but we wanted to have this house and Stacey made it come true. We cannot recommend her enough....
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Comment on agent fees
They fees are expensive ( ƒâ€š‚£600.00 for admin fees) and the referencing team were a bit slow but it was worth it.
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Aug 31,2016
Minithumbup
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Aug 31,2016
0 people found
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Stacey 's friendly and professional approach helped my partner and I move into a property quickly and without issue. The whole process took less than a week and we are so relieved it was such an easy process as neither of us were looking forward to it. Stacey guided us through the process and was prompt in replying to any queries and always available on the phone. I would not hesitate in using Regents services again and will always ask for Stacey in future dealings....
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Comment on agent fees
I found the fees very reasonable as the service provided was excellent.
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Aug 31,2016
Minithumbup
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Aug 31,2016
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Stacey offered superb advice, always kept me updated and found me a tenant very quickly who moved in a week after offering. Working in the sales industry myself, communication is key and Stacey made the let of my property and the process smooth and very easy. I would definitely recommend Regents to anyone looking to rent and if if the lettings side is this good then I would expect the sales service to be the same! Great agents!...
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Comment on agent fees
Competitive and worth the money
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Aug 30,2016
Minithumbup
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Aug 30,2016
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Thanks to Stacey we have a home! Everything went very quickly she showever us the flat in 10 minutes from walking in to the agency, she was a phone call away when ever we had questions . Thank you very much!...
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Comment on agent fees
Hands on!
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Aug 04,2016
Minithumbup
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Aug 04,2016
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Stacey has been my letting agent contact for approx. 2 years and she has always dealt with queries efficiently and quickly. Also she is a good listener and has got me the type of renters I trust will look after the property. Never had a issue with the payments, so overall satisfied with the service provide....
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Comment on agent fees
Fess are comparable to other agents and there is a discount if client stays more than 1 year
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Jul 29,2016
Minithumbup
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Jul 29,2016
0 people found
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We have been very pleased with the excellent service we have received from Richard, where nothing was too much trouble. Richard was professional and courteous at all times and dealt with all arising matters promptly. We would definitely use Regents again and highly recommend them....
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Comment on agent fees
Very good and competitively priced.
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Jul 08,2016
Minithumbup
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Jul 08,2016
0 people found
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Jessica was fantastic in finding me a property, she always kept me updated throughout the let. We moved in within a week and it wasn't stressful thanks to regents, she contacted me out of office hours sometimes to keep me updated. Thank you for all your help and would recommend to use regents...
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Comment on agent fees
Good
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Jun 20,2016
Minithumbup
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Jun 20,2016
0 people found
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We had a very positive experience in letting our property through Regents. Jessica and Toby were our main contact and they were both professional, helpful and reliable throughout. They kept us updated on viewings and feedback. They contacted us with suggestions and stats on viewings and online hits which gave us confidence that the property was being marketed well. Once a tenant was found, the references were supplied quickly and efficiently. Contracts were signed with no errors or mistakes ...
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Comment on agent fees
Fees were slightly more than some other agents, but I would pay again for the service.
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May 13,2016
Minithumbup
By:
May 13,2016
1 people found
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My husband and I bought our flat through Regents and Richard was the rep who dealt with us. He was polite and efficient throughout, keeping us up to date with progress and liaising between the vendor, solicitors and us. The purchase went through with no hiccups and we are grateful for Richard's professionalism....
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Apr 28,2016
Minithumbup
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Apr 28,2016
0 people found
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Jessica was extremely helpful, patience and professional throughout the minefield of documents and process of becoming a tenant. Excellent service....
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Comment on agent fees
I presume they were standard for the area but value for money on the service I received.
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Apr 27,2016
Minithumbup
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Apr 27,2016
0 people found
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Thank you so much all of the help what we got from The Regent! Especially from Jessica, who made all of the paperwork for us, and answered the questions in minutes! We are so impressed, as we had a little technical difficulties, but she sorted out and made her best so at least we got the house what we wanted because that was a love for a first sight for us! We moved in, everything just as we wondered, we never got same professional help before. Thank you so much! We wish more hundreds or thousa...
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Comment on agent fees
That was a bit high but it worth all of the penny.
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Apr 15,2016
Minithumbup
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Apr 15,2016
0 people found
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Jessica is such a wonderful and passionate lady from day 1 that I show interest in renting 33 Hydro House,she is alway ready to assist and respond to my calls end email even though I never meet her personally but she still make sure she asign someone to solve all problems in a good professional way...
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Comment on agent fees
Good for the service offer
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Apr 04,2016
Minithumbup
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Apr 04,2016
0 people found
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I have had the pleasure of dealing with Jessica while renting out my property for the first time. She has always been very helpful and courteous....
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Comment on agent fees
The fees seeming in line with other agents on the market, though the rental valuation was quite optimistic in the end.
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Mar 16,2016
Minithumbup
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Mar 16,2016
0 people found
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Jessica and team rented out my property for the second time. When Jessica wasn't available, she always left instructions with her colleagues so there was never any interruption to the process. All problems were resolved and handled as a priority. I would highly recommend the Lettings team at Regents to handle any property....
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Comment on agent fees
Great value for money.
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Feb 26,2016
Minithumbup
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Feb 26,2016
0 people found
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Great support..All of the team....Always keen on helping and supporting. We will definitely recommend Regents to anyone. A big thank you! !!...
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Comment on agent fees
As per company policy...can't really complain
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Feb 23,2016
Minithumbup
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Feb 23,2016
0 people found
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Excellent service. Very friendly and sold the house within the first week of marketing. Also ensured that conveyancing progressed smoothly to a tight deadline....
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Comment on agent fees
Very competitive
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Feb 04,2016
Minithumbup
By:
Feb 04,2016
1 people found
this helpful
We were very happy with the service and communication received from Richard, he has a calm and professional manner which instils confidence in the process of moving. We did however find Charlie less calm, and at times pushy when looking for progress, facing us with an unexpected Christmas deadline (apparently) set by the sellers (which neither our, nor the sellers solicitor had heard about.) However, the sale did go though in the new year and we are very happy in our new home....
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Comment on agent fees
N/A
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Feb 03,2016
Minithumbdown
By:
Feb 03,2016
1 people found
this helpful
Unfortunately we engaged the services of this branch when it was newly opened. There was a deal on the commission price which was fixed. It seemed like a good idea at the time. However once the valuation had been completed by the manager of another branch we were handed off to Charlie and Richard. Because it was a low commission price the service we received felt like they were doing the bare minimum to achieve a sale. The pair seemed quite amateurish in our dealings with them. I do not want to...
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Comment on agent fees
The fees were good which was possible the cause of the bad service. Had we paid full price we may have got a better service.
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Jan 25,2016
Minithumbup
By:
Jan 25,2016
0 people found
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The whole Regent's team provided an excellent and responsive service throughout - we had lots of questions which were never too much trouble for Jess and Sarah. A refreshing change to many other experiences we've had with estate agents....
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Comment on agent fees
Easy to understand and very competitive
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Dec 23,2015
Minithumbup
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Dec 23,2015
0 people found
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I found regents to be very professional and informative in their attitude towards finding a suitable property for me. Jessica has been friendly, helpful and polite....
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Dec 21,2015
Minithumbup
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Dec 21,2015
0 people found
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I have enjoyed dealing with Jessica. From start to finish her approach has been professional and I would definitely recommend Regents to prospective landlords....
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Dec 15,2015
Minithumbup
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Dec 15,2015
0 people found
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We didn't intend to use an agent to let the flat as we had had such bad service from our previous letting agent but we were impressed by Regents attitude and thought we would give them a try. So far we have had excellent service and no problems so very happy....
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Comment on agent fees
Compared very well with other local agents.
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Dec 12,2015
Minithumbup
By:
Dec 12,2015
0 people found
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Jessica provided an excellent service from first enquiry to our current position with tenants in place. As first time landlords we had lots of queries and felt all these were responded too efficiently. Charges were clear and competitive. We would recommend Regents in this capacity...
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Comment on agent fees
Competitive and clear
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Nov 25,2015
Minithumbup
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Nov 25,2015
0 people found
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Jessica at Regents acted extremely professional while also making the process as simple and easy as possible. As a first time tenant everything was new to me, Jessica and her team helped me through the daunting process, keeping me informed and updated at all times. Understandably when looking for a property to rent you'll be using the agent that has the property you want, but it's comforting to know that the agent knows what they're doing and shows full consideration to the individual's circumst...
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Nov 21,2015
Minithumbup
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Nov 21,2015
0 people found
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I contacted Regents Addlestone with regards to an alert from Righmove. The property in question is now my new home. Jessica and Alex could not have been more helpful and accommodating. A truly very professional and Personal team that looked after us every step of the way . I would highly recommend Regents to anyone looking to rent property....
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Nov 09,2015
Minithumbup
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Nov 09,2015
0 people found
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Jessica gave us all of the required information up front and so there were no surprises. She worked tirelessly to find prospective tenants and to show them round the property. In the end she found us a (so far) ideal tenant. Overall we couldn't have asked for more but if we had to list areas where there WAS room for improvement they would be: Checking facts for tax rules for landlords who are overseas Arbitration of claims for damages to the property...
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Areas covered
  • KT12
  • Brooklands, Byfleet, New Haw,
  • KT13
  • KT14
  • Row Town, Weybridge, Woodham
  • KT15
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 96% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £140,000
  • Max: £610,000

Letting
  • Min: £0
  • Max: £0

ARLA TPOS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
22 0 22 0 8 1 8 0 2 0
Jessica Howard Jessica Howard
Senior Lettings Manager
65 reviews

About Jessica No description set View full profile
Richard Hawes Richard Hawes
Lettings Negotiator
18 reviews

About Richard No description set View full profile
Brett Foulser Brett Foulser
Sales Director
37 reviews

About Brett No description set View full profile
Ryan Stevens Ryan Stevens
Marketing Manager
2 reviews

About Ryan No description set View full profile
Nadine Clappison Nadine Clappison
Negotiator
0 reviews

About Nadine No description set View full profile

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Last updated at 1:36 PM 05/09/2016 by allAgents

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Last updated at 1:36 PM 05/09/2016 by allAgents

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