Hull, HU9
4.6/5, 91 reviews
89% recommended
95% sales valuation accuracy
91% sales fee satisfaction
89% lettings valuation accuracy
72% lettings fee satisfaction

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Latest Reviews

View all Reviews 91
23rd Feb 2024
reviewed by 'Anonymous'
“Appalled by the level of service and professionalism. Their employees cant even speak English for goodness sake! Couldn’t understand ......”
17th Oct 2023
reviewed by 'Helen'
“Long story short - applied to rent a house - Sat 14/10/2023 - call from Adam Scarvaci at Reeds Rains to ......”
2nd Feb 2023
reviewed by 'Mr & Mrs Hussey'
“Rang office as a cash buyer to request viewing, they told me they would get back. 9 days later I rang ......”
10th Dec 2019
reviewed by 'Clare'
“Absolute con artists. You sign a document stating rules etc. I briefly remember one of the pointers being "check out ......”
22nd Jun 2019
reviewed by 'Gemma'
“Fantastic service. Libby and the Reeds Rains team were very helpful and they answeredquestions I had. Thank you for everything ......”
11th Jun 2019
reviewed by 'Daniel'
“The easiest move I've had to date.Nathan Gibson and Lorna Fieldson took care of everything for me and were ......”
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 15:30
  • Sunday: Closed
Address

Reeds Rains
508 Holderness Road
Hull
East Yorkshire
HU9 3DS
01482 709980

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 95% 91% £42,000 £340,000
Lettings 89% 72% £295 £750
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
8 2 11 4 41 1 19 0 2 3
Areas covered
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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“I used Reeds Rains to sell my property after having ......”

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Nov 26,2015
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By: 'Scott'
Nov 26,2015
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I used Reeds Rains to sell my property after having no luck with my first agent. My negotiator in the branch was Stacey who always approached me with a friendly manner and always made me feel at ease throughout the process. Stacey always kept me ...
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“Ben is a credit to his team, was extremely helpful ......”

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Nov 18,2015
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By: 'Dan'
Nov 18,2015
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Ben is a credit to his team, was extremely helpful with any issues encountered and would recommend his service to any prospective/current Landlord....
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“from the start to the finish ben and the team ......”

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Nov 17,2015
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By: 'kevin'
Nov 17,2015
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from the start to the finish ben and the team have been an absolute pleasure to deal with.it has been so easy my wife and i have not had to do a thing as ben has sorted everything for us we would have no ...
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“After initially using an alternative agent and having no luck ......”

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Nov 17,2015
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By: 'Scott'
Nov 17,2015
0 people found
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After initially using an alternative agent and having no luck I decided to approach Reeds Rains to help me sell my property. This was my first time selling a property and cannot thank Stacey and Reeds Rains enough for the help and guidance that I ...
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“Having initially instructed Reeds Rains Hull to act as my ......”

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Nov 11,2015
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By: 'GL'
Nov 11,2015
0 people found
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Having initially instructed Reeds Rains Hull to act as my managing agent for the property, I was disappointed at the lack of follow-up by the manager of lettings who was new to the branch and had promised much but delivered little, particularly in terms of ...
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What agent could do to change your mind?
I went with the agent at a higher fee based on the promise of lower fees as I brought more property online with them in the area. In hindsight this was a mistake until Ben Horth got involved, prior to this I was wholly unimpressed with the level of delivery. The manager originally suggested a fee ‚£25 lower than I instructed it be marketed at. Ben supported my valuation when I was wavering and achieved it.
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Comment on agent fees
I went with the agent at a higher fee based on the promise of lower fees as I brought more property online with them in the area. In hindsight this was a mistake until Ben Horth got involved, prior to this I was wholly unimpressed with the level of delivery. The manager originally suggested a fee ‚£25 lower than I instructed it be marketed at. Ben supported my valuation when I was wavering and achieved it.
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“I have had the best customer service from Ben. He ......”

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Nov 10,2015
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By: 'Kelsey'
Nov 10,2015
0 people found
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I have had the best customer service from Ben. He has gone above and beyond to help me find the perfect property. He has given 110% I would recommend using Reeds and Rains to help find a property. Nothing is to much for them they are ...
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“Natalie is an absolute credit to this company...She was ......”

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Nov 10,2015
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Natalie
By: 'Leanne'
Nov 10,2015
0 people found
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Natalie is an absolute credit to this company... She was always on hand to answer any questions I had in relation to our very stressful house move due to incompetent solicitors ....she put me at ease with a very professional manner I'd recommend her to ...
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Nov 06,2015
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Natalie
By: 'Stephanie'
Nov 06,2015
0 people found
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I would like to say a big thank you to Natalie for all her help during my recent difficult sale. I was having to deal with selling my late mother's house which was a distressing task as I had strong emotional attachments to the property. ...
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“Very nice polite and very good at her job I've ......”

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Nov 02,2015
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Stacey
By: 'Jessica'
Nov 02,2015
0 people found
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Very nice polite and very good at her job I've had no problems what so ever with the sale of the house...
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“I found Benjamin to be a great person to work ......”

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Sep 28,2015
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By: 'James'
Sep 28,2015
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I found Benjamin to be a great person to work with, it is easy to see he has a passion for property and providing fantastic customer service. I first met Ben when he took over the responsibility of letting a property of mine after another ...
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Comment on agent fees
I found the fees to be justified and fair.
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“We chose Reeds Rains at the beginning due to the ......”

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Sep 25,2015
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Natalie
By: 'Mr&Mrs'
Sep 25,2015
0 people found
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We chose Reeds Rains at the beginning due to the friendly and relaxed approach of the Valuer (Stephen). Natalie was assigned to our Property and we can honestly say that she went above and beyond to ensure the smooth running of our Sale and also ...
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“Having already tried to sell my property through several other ......”

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Sep 18,2015
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BECKY
By: 'Mike'
Sep 18,2015
0 people found
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Having already tried to sell my property through several other estate agents and failed miserably, Reeds Rains were a breath of fresh air. They stood out from the crowd in so many ways. Not least by the fact they actually seemed to care about you ...
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“As a first time buyer who run into problems and ......”

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Sep 15,2015
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Rebecca
By: 'Tomasz'
Sep 15,2015
0 people found
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As a first time buyer who run into problems and who works 56 hours a week on various shifts therefore dose not have that much time to spare i have to say the commitment and level of service i got from Rebecca was simply brilliant the ...
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“On 1st contact with reeds rains on the telephone I ......”

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Aug 31,2015
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BECKY
By: 'Elaine'
Aug 31,2015
0 people found
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On 1st contact with reeds rains on the telephone I found Claire so positive & helpful. Also Stephen who valued my house was so friendly & he too very positive that I would sell my house quickly ( which I did in the 1st week of it being ...
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“Sold a property with this branch in August 2015, an excellent ......”

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Aug 24,2015
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BECKY
By: 'James'
Aug 24,2015
0 people found
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Sold a property with this branch in August 2015, an excellent service from all staff from start to finish with a special thanks to Becky, without whom the chain would have collapsed. Our buyer, the second viewing, was pro-actively found by the branch and we had ...
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“I sold a property via Reeds Rain. All the staff ......”

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Aug 17,2015
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BECKY
By: 'Mrs'
Aug 17,2015
0 people found
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I sold a property via Reeds Rain. All the staff were very good at their respective roles, valuing, arranging numerous viewings and negotiating. I relied heavily on their recommendations, asking price etc due to not living in the same area as the property. Dealing mainly ...
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“Really excellent service from Becky and also the rest of ......”

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Aug 14,2015
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BECKY
By: 'Mike'
Aug 14,2015
0 people found
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Really excellent service from Becky and also the rest of the team. So glad we chose them to sell house. Good on communicating and efficient with paperwork this has restored my faith in estate agents! Thanks Becky for the personal touch and making the process ...
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“I have dealt with both Becky and Claire. They are ......”

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Jul 29,2015
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Becki
By: 'Rachel'
Jul 29,2015
0 people found
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I have dealt with both Becky and Claire. They are both excellent members of staff. Especially Becky who has had to deal with a lot of last minute problems, not down to the Hull branch, however it was due to poor communication from the Pontefract ...
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Comment on agent fees
Stephen came to an agreeable amount with myself and my partner.
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“Absolutely delighted with the help I got from Cheryl when ......”

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Jul 15,2015
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Cheryl
By: 'Mrs'
Jul 15,2015
1 people found
this helpful
Absolutely delighted with the help I got from Cheryl when renting my new home. After my viewing of the property I knew I desperately wanted the house, but also knew that I was one on many. Cheryl guided me through the paperwork, then made my ...
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“Purchased a house recently through Reeds Rains and were really ......”

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Jul 11,2015
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Natalie
By: 'Louisa'
Jul 11,2015
0 people found
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Purchased a house recently through Reeds Rains and were really impressed with the service received from Natalie and also Becky. They were both really helpful and kept me updated throughout would definitely recommend to friends and would use again (though that won't be anytime soon)!...
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“Great service from the first time i phoned the branch ......”

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Jun 30,2015
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BECKY
By: 'Mr'
Jun 30,2015
0 people found
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Great service from the first time i phoned the branch to the conclusion of the purchase, Becky was very helpful and quick to get any answers i needed answering. She is truely a credit to your company, i must say most of the people at ...
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“Information on the property was first class , viewing was arranged ......”

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Jun 16,2015
Minithumbup
By: 'Trevor'
Jun 16,2015
0 people found
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Information on the property was first class , viewing was arranged hours after the initial enquiry and was on a Saturday which helped us make a quick decision . All aspects of the Let where dealt with professionally , efficiently and in a friendly manner . Both staff members ...
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“I have memory problems Becky was brilliant explaining everything so ......”

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Jun 13,2015
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BECKY
By: 'DAWN'
Jun 13,2015
0 people found
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I have memory problems Becky was brilliant explaining everything so I could understand the technical jargon used and all the paper work. We had a few set backs but she was always there to guide me through what needed to be done. The service I ...
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“I was delighted with the way reeds and raines conducted ......”

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Jun 12,2015
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Stacey
By: 'Carl'
Jun 12,2015
0 people found
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I was delighted with the way reeds and raines conducted themselves through out the sale of my property and with the honesty and care they took with myself. I would particularly want to mention Stacy Moss, as she was very helpful and sincere through out ...
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Comment on agent fees
to much for what you actually did, especially with the lawyers fees
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“Great service. Couldn't have helped me enough. They where very ......”

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Jun 10,2015
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BECKY
By: 'Nigel'
Jun 10,2015
0 people found
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Great service. Couldn't have helped me enough. They where very understanding. Becky always a delight to talk to was fantastic and always kept me in the picture as to what was happening with my purchase. Thank you...
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“Many Thanks to all the staff at Reeds Rains, in ......”

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May 22,2015
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Stacey
By: 'Dan'
May 22,2015
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Many Thanks to all the staff at Reeds Rains, in particular; Lisa, Becky, Natalie, Cheryl, Kim and Claire, my purchase was dealt with smoothly, efficiently and positively, i would recommend them to anyone looking to buy in the area and i will definitely be using ...
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“I found the whole selling process with reeds rains faultless ! ......”

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Apr 23,2015
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BECKY
By: 'Joe'
Apr 23,2015
0 people found
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I found the whole selling process with reeds rains faultless ! As I no longer lived in the area they took care of all the potentail buy and viewing and becky was fabulous in keeping me up to date from the start to completion on my ...
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“As with most house sales and purchases the process is ......”

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Feb 09,2015
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Rebecca
By: 'Kevin'
Feb 09,2015
0 people found
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As with most house sales and purchases the process is particularly stressful with legal teams very rarely communicating with each other. In this case Becky from the Holderness Road branch of Reed Rains in Hull bridged that gap and kept us informed of any developments ...
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“Rebecca was a very good help in the purchase of ......”

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Jan 26,2015
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BECKY
By: 'DAWN'
Jan 26,2015
0 people found
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Rebecca was a very good help in the purchase of our new home, one of your other staff told us to use apl as the people selling was using them, it would be quick and easier.. But two week before completion apl said they couln't ...
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“From the moment I contacted them they were both professional ......”

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Dec 29,2014
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Becki
By: 'Bill'
Dec 29,2014
0 people found
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From the moment I contacted them they were both professional and friendly in all they did. At one point I was about to make a bad decision and Becki caught me in time and explained the situation to me. saving me thousands of pounds. I ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 12:20 PM 21/11/2018 by allAgents

Awards won by Reeds Rains, Hull HU9 3DS



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