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    Samantha Russell
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    Ashleigh Lomas
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    Vanessa Flower
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    jared thomas
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    Louise Moyles
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    Joanne Deakin
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    David Jessey
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    Sam
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    Lisa
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Reeds Rains

4 Bull Ring Wakefield
West Yorkshire
WF1 1HA

01924 375301

Oct 06,2016
Minithumbup
By:
Oct 06,2016
0 people found
this helpful
******** Highly recommended ******** For someone newly entering the rental market or an old pro, I would highly recommend Sam and her team who provided me with a very professional and extremely efficient service....
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Comment on agent fees
Extremely good value.
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Oct 05,2016
Minithumbdown
By:
Oct 05,2016
0 people found
this helpful
I let my property out through Reeds Rains, I find the service absolutely appalling and they change the management fees as and when they want with no explanation. I had a problem with the agent and it took them 3 months to even try to come up with a solution. Previously failed to inform me that the tenant didn't have a working boiler for weeks. Am in the process of changing agents. I have heard nothing but bad things about the company as a whole. Dreadful!...
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Comment on agent fees
overpriced, especially for such a poor service
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Sep 27,2016
Minithumbdown
By:
Sep 27,2016
0 people found
this helpful
This agent - Reed Rains Lettings, Has extremely poor customer service, They are unhelpful break there own rules on there tenancy agreements and routine visits are so intruding that being every 3 months. They are pointless as they never for fill there obligations in helping tenants in anyway. They take your money and do absolutely nothing for it - I would also like to say on previous property we had with Reed Rains Lettings Leeds they transferred our deposit without our consent straight to the la...
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Comment on agent fees
as a tenant for the services, extremely expensive
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Jan 19,2016
Minithumbup
By:
Jan 19,2016
0 people found
this helpful
from day one both lisa the branch manager and joanne the sales co coordinator supporting me on the proposed sale of my property were a credit to your company, both warm and understanding in view of my concerns...
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Comment on agent fees
very fair
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Jan 18,2016
Minithumbup
By:
Jan 18,2016
0 people found
this helpful
We are very pleased with the service Reeds Rains as provided. Joanne came to value our house she was very pleasant and efficient. We were contacted about viewings all the staff that phoned were always friendly. After our house sold Lisa kept us informed with the buying process and was always very helpful. I would definitely recommend Reeds Rains in Wakefield for their speedy friendly service they provide....
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Jan 18,2016
Minithumbup
By:
Jan 18,2016
0 people found
this helpful
they found the tenants in very short time, i would strongly ask all landlords to contact Samantha or Louise at reeds rains, as landlord i will always use Samantha and Louise....
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Dec 17,2015
Minithumbup
By:
Dec 17,2015
0 people found
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I was very happy with the excellent service I received from very helpful and courteous staff. Nothing was too much trouble and I was kept up to date at all times with how things were progressing....
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Dec 15,2015
Minithumbup
By:
Dec 15,2015
0 people found
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Sam always provides service with a smile and has given me good advice about how to market my property.Also when I ask her to look into something to help the tenant like a maintenance issue she is always very quick to help sort any problem out ....
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Dec 09,2015
Minithumbup
By:
Dec 09,2015
0 people found
this helpful
For us was difficult to let a property according to a UK General conditions for letting and the Agents Louise and Samantha helped us so much....to find the best way for letting the property which we wanted so much.So they are really professionals!!!! We stay a really satisfied tenants from the service and the help, we've received from both agents. We'll be Grateful to continue this good negotiation and cooperation in the same way with Reed Rains and both of them. The plaesure was ours to send...
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Dec 09,2015
Minithumbup
By:
Dec 09,2015
0 people found
this helpful
Vanessa is very helpful explaining every detail , having patience with me when I don't understand things. There always to help in anything to do with the sale of my property. I feel I can relate to her with the progress of my sale , very customer caring and a lovely pleasant manner....
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Dec 08,2015
Minithumbup
By:
Dec 08,2015
0 people found
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This agent offers a good percentage rate for portfolios. Staff are usually attentive to the needs of their customers and endeavor to offer their full support in most related aspects of letting management. Courteous and receptive they strive to deliver a seamless service and offer both a local and national structure to its administration....
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Comment on agent fees
Very reasonable for portfolio managment
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Dec 07,2015
Minithumbup
By:
Dec 07,2015
0 people found
this helpful
Samantha and Louise in lettings have always been available to answer any queries and problems whether by phone or email and if they haven't been available immediately have always responded in a timely manner. I am highly satisfied with the service provided and in particular Samantha Russell who as lettings manager is extremely helpful in dealings with my tenant....
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Dec 04,2015
Minithumbup
By:
Dec 04,2015
0 people found
this helpful
Howard and I have just become tenants for the first time and didn't have any idea how things worked. We consider ourselves very lucky that the property we wanted was managed by Reed Rains in Wakefield. Samantha initially assisted Howard during completion of the Application form, and Louise looked after us both when we called to sign the Agreement and collect keys. The service received from both was of the highest standard, balancing professionalism with courtesy and friendliness. Would not hes...
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Nov 30,2015
Minithumbup
By:
Nov 30,2015
0 people found
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Sam is very helpful she is my first point of contact when dealing with my rent payments and maintenance or in fact anything I need. She is polite and a credit to your company. Excellent customer service everytime....
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Nov 25,2015
Minithumbup
By:
Nov 25,2015
0 people found
this helpful
Very helpful/friendly agents, in all areas of this process, which lead to us selling within 3 days! Joanne also help us purchase our new property, and liased with us at every step of the way, which secured the property for a great price. Also the mortgage advisor Daniel was a big help too. Great team effort Wakefield office....
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Comment on agent fees
These fees vary so much from different agents, Reeds Rains have competitive price which you are told before you sign up, and there is no hidden costs, which I found some cheaper agents add on all kinds of cost, watch out for this.
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Nov 06,2015
Minithumbup
By:
Nov 06,2015
0 people found
this helpful
Louise helped us obtain our property making things that could have been difficult very easy. She is a very pleasant member of Reed rains staff and should be promoted to president. Good on yer louise and thanks for all your help. Sincerely David Judd....
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Nov 06,2015
Minithumbup
By:
Nov 06,2015
0 people found
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Louise is a very professional and lovely person. She made me feel as though the whole process was very easy and is so down to earth. It's nice to see a member of staff getting excited for your move too. Can't wait to just get the keys and move in. We were due to get our keys on 8th October but as we had paid up already on the 3rd and met the landlord, the landlord said we could take the keys 2 days earlier. Louise rang us to give us that good news the same day and could have left it till the fol...
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Comment on agent fees
Your fees were reasonable :-)
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Nov 06,2015
Minithumbup
By:
Nov 06,2015
0 people found
this helpful
From my very first phone call to Sam and Louise they have dealt with my calls and numerous emails, with a very professional and friendly manner. I was on the verge of pestering I emailed and rang so often before getting my property, but nothing was too much trouble, they kept me up to date with everything and dealt with my queries quickly. Now I am in my property I am having a few teething problems but again Sam and Louise have dealt with my calls fantastic, thanks Sam and Louise for a great s...
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Comment on agent fees
Fees were high, but as not rented as always owned and only rented one home private, not sure if this is the average for such a service
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Nov 06,2015
Minithumbup
By:
Nov 06,2015
0 people found
this helpful
Sam & Louise helped me get all the infomation i needed. they have great comunnication skills & make evrything so easy in signing for the property...
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Comment on agent fees
the fees are fare for the searces & work they have to do
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Nov 06,2015
Minithumbup
By:
Nov 06,2015
0 people found
this helpful
Reeds Rains were fantastic in seeking my property , it was my late fathers house and they were really understanding and helpful with the whole process, they made it so much easier for me. Many thanks to all...
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Oct 26,2015
Minithumbup
By:
Oct 26,2015
0 people found
this helpful
Sam & Louise put me at ease & went out of there to make the search & move was easy There was great communication from both of the every step of the way I would recommend them to anybody that wants to move 10 out of 10 to them both...
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Comment on agent fees
The fees are off an average for the work they undertake
Was this helpful? Yes
Oct 20,2015
Minithumbup
By:
Oct 20,2015
0 people found
this helpful
The help and efficiency from Reeds Rains has been second to none. They go out of their way to find a suitable tenant and make sure the property is well cared for....
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Sep 29,2015
Minithumbup
By:
Sep 29,2015
0 people found
this helpful
Joanna went over and above her job role on many occasions. Joanne contacted us regularly with updates and progress of the sale. Chasing both parties solicitors even when it should have been the job of the solicitors. I feel this customer service should be recognised as you don't get this high standard anywhere! I would defiantly recommend Joanne and would use reeds rains because of the service we received....
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Sep 28,2015
Minithumbup
By:
Sep 28,2015
0 people found
this helpful
Sam was very good when it came to communicating between ourselves and the vendor. When we went in to see her, she gave her time and came across as a friendly person. She was helpful throughout and the whole process from the estate agents prospective was smooth and painless....
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Comment on agent fees
I didn't have fees to pay as I was purchasing the property
Was this helpful? Yes
Sep 28,2015
Minithumbup
By:
Sep 28,2015
0 people found
this helpful
Any queries were acted upon promptly and Vanessa always knew what was happening with regards to our sale. All the staff I dealt with were helpful, pleasant and communicative. Calls were promptly returned and I always felt communication was good between staff members. Very pleased with the service level received. However, Reeds Raines fees are slightly on the high side, so good service was expected!!...
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Comment on agent fees
Bit on the high side compared to other agents.
Was this helpful? Yes
Sep 21,2015
Minithumbup
By:
Sep 21,2015
0 people found
this helpful
Very easy to talk to, felt at ease throughout the whole process and understood my needs. I was kept up to date at all times throughout the process...
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Sep 18,2015
Minithumbup
By:
Sep 18,2015
0 people found
this helpful
Having had our house on the market for 3 months with another agent we decided a new approach was needed. reeds rains were excellent from the start when Sam came to quote for both sale and rental, te phot package was worth every penny and within a week we had three offers, one over asking price. Joanne picked up the sale and was always very helpful, happily chasing sellers and solicitors and reassuring us when we got a little nervous (having had a sale fall though at the last minute previously). ...
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Comment on agent fees
The fees were higher than our previous agent how're it sold in a week. Our previous agent had suggested that they could sell it if we dropped the price given that the house was a hard sell being "plonked" on the end of a row. Reeds managed to get us three offers in a week - sometimes you get what oh pay for...
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Sep 09,2015
Minithumbup
By:
Sep 09,2015
0 people found
this helpful
Really pleased with the level of service that was provided, they were really quick and polite wiyh our selves and got everything processed really quick in a time scale that suited ourselves and was really impressed. 5 star service....
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Sep 03,2015
Minithumbup
By:
Sep 03,2015
0 people found
this helpful
Sam went the extra for us at every given opportunity. She managed to get us into our property in record speed and get us updated of progress every step of the way. Always professional but extremely approachable and friendly Sam took the pressure out of the whole situation and made it a pleasure from start to finish....
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Aug 31,2015
Minithumbup
By:
Aug 31,2015
0 people found
this helpful
joanne was brilliant ,a credit to your company she gave up part of her day off to show us around a property. very friendly and professional at all times. we would not hesitate to recommend joanne and your company in the future....
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Areas covered
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 86% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £74,000
  • Max: £285,000

Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
10 1 24 1 17 0 8 2 4 0
Samantha Russell - no image available Samantha Russell
Lettings Manager
22 reviews

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Ashleigh Lomas - upload your photo Ashleigh Lomas
1 reviews

About Ashleigh No description set View full profile
Vanessa Flower - no image available Vanessa Flower
Negotiator
10 reviews

About Vanessa No description set View full profile
jared thomas - upload your photo jared thomas
1 reviews

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Louise Moyles - upload your photo Louise Moyles
25 reviews

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Joanne Deakin - upload your photo Joanne Deakin
18 reviews

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David Jessey - upload your photo David Jessey
5 reviews

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Samantha Saville - upload your photo Samantha Saville
8 reviews

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Sam  - upload your photo Sam
2 reviews

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Milos Lukic - upload your photo Milos Lukic
1 reviews

About Milos No description set View full profile
Lisa  - upload your photo Lisa
0 reviews

About Lisa No description set View full profile

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