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Reeds Rains

23 Burnley Road Todmorden
West Yorkshire
OL14 7BU

01706 813990

Oct 03,2016
Minithumbup
By:
Oct 03,2016
0 people found
this helpful
I have been a client of RR's Todmorden for over five years now. They have supported me with property purchases, mortgage arrangements and tenancy services. I find them to be friendly, efficient and professional every time and they regularly go the extra mile for me. I recommend them highly....
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Comment on agent fees
Fair and reasonable
Was this helpful? Yes
Sep 30,2016
Minithumbup
By:
Sep 30,2016
0 people found
this helpful
I was highly satisfied with the performance of all staff at ReedsRains, Todmorden branch, and would recommend this branch for house sales. All employees at the branch were diligent, helpful and polite, and although house-selling is a fraught time in anyone's life, they all made it as free from care as they could, and got back to me with any queries I had with promptness and application....
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Comment on agent fees
Good.
Was this helpful? Yes
Sep 30,2016
Minithumbup
By:
Sep 30,2016
0 people found
this helpful
I've received fantastic service from Nicola and the Reeds Rains team in Todmorden. Incredibly helpful, friendly and quick to respond. They provided a lot of support to this first time buyer and are a real credit to their organisation....
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Comment on agent fees
N/A
Was this helpful? Yes
Apr 01,2015
Minithumbdown
By:
Apr 01,2015
0 people found
this helpful
Following this review, I had to write my own from a bad experience with the Todmorden branch 2 years ago now. My wife and I were looking at renting a house in Lydgate and paid a fee to be credit checked and for admin fees and to draw up a tenancy agreement. The day before the move we had everything packed and ready to go, the agent sent a copy of the guarantor agreement to our agreed guarantor only to be told the agreement was proposing that if anything happened to our guarantor i.e.. death, any...
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Comment on agent fees
The fee should have been refunded in this particular situation due to the oversight on the agents part that caused the collapse of our move the day before we were to move. It caused us a lot of stress and the agent wasn't in any way helpful.
Was this helpful? Yes
Dec 22,2014
Minithumbup
By:
Dec 22,2014
0 people found
this helpful
The service given was, excellent. We were fully informed from start to finish and Kay made every effort to ensure things went smoothly. Photo's and brochure were excellent and the sale closed cleanly....
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Comment on agent fees
Would be better to include VAT when giving figure.
Was this helpful? Yes
Dec 03,2014
Minithumbup
By:
Dec 03,2014
0 people found
this helpful
We rented and subsequently sold this property through Reeds Rains in Todmorden. Kay and Janice were extremely helpful, supportive and flexible throughout. When renting they were always quick to react to any issues and to alert us to concerns, keeping us in touch with what was going on at all times. They also managed the sale of the property effectively and were particularly helpful in keeping the process moving and in providing advice and guidance. Throughout our dealings (almost 5 years) they h...
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Was this helpful? Yes
Oct 02,2014
Minithumbup
By:
Oct 02,2014
1 people found
this helpful
Brilliant service. We were helped by Kay. Without her help we probably wouldn't have got the house we really wanted. G...
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Was this helpful? Yes
Sep 09,2014
Minithumbup
By:
Sep 09,2014
0 people found
this helpful
Kay was timely, thorough and professional in responding to questions and providing updates on progress with the sale. I remained confident throughout of a successful completion....
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Was this helpful? Yes
Aug 31,2014
Minithumbup
By:
Aug 31,2014
0 people found
this helpful
Kay has been amazing throughout this whole process and we have a lot to thank her for. She was always there for us when we had a question to ask and she was very efficient throughout, thanks Kay. A special thank you goes to David for finding us our new home....
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Aug 18,2014
Minithumbup
By:
Aug 18,2014
0 people found
this helpful
Kay at Reeds Rains Todmorden was a pleasure to deal with. She was extremely efficient, knowledgeable, understanding and genuinely caring. Kay has excellent interpersonal skills and is an asset to Reeds Rains. I would have no hesitation in recommending Kay and Reeds Rains going forward....
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Jul 25,2014
Minithumbup
By:
Jul 25,2014
0 people found
this helpful
Buying our first house was very confusing and we were struggling to understand the process and what is involved at first as it seemed very daunting. I have to say if we didnt have Kay at Reeds Rains to advise us at every step of the way we would have stopped the process at the beginning! Kay went above and beyond the call of duty for us, she advised us clearly of the process she helped us to understand timelines and what we need to do etc. She even dropped off some paper work at my home address ...
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Apr 29,2014
Minithumbup
By:
Apr 29,2014
0 people found
this helpful
Reeds Rains sold my house within a week of it going on the market for more than I was expecting. Kay has been extremely friendly and helpful and her advice has been second to none. I would recommend Reeds Rains Todmorden to anyone....
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Mar 18,2014
Minithumbup
By:
Mar 18,2014
1 people found
this helpful
kay has allways been very helpfull during our four years renting.allways helpfull if we have had any problems.my rating five stars....
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Feb 19,2014
Minithumbup
By:
Feb 19,2014
2 people found
this helpful
Reeds Rains were excellent during my recent move to a rented house. They were polite, efficient and made the whole process much less daunting. Had very positive dealings with David, Janice and also Kaye Schofield. Note ..this review site has not allowed me to imput the correct address. Address is in todmorden...
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Jan 22,2014
Minithumbup
By:
Jan 22,2014
2 people found
this helpful
From renting a flat through them years ago now to them renting my own property for me i can only say it has always been a positive experience. They are all very friendly and happy to help, even with the smallest of things. My knowledge of the the rental market is not great and so having Reeds Rains manage my property for me means i can sit back and not worry about a thing. Overall the staff at the Todmorden branch are brilliant i would not hesitate to use their services for the forceable future....
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May 27,2013
Minithumbdown
By:
May 27,2013
1 people found
this helpful
We were told that to rent a property through ReedsRains we needed to pay £100 fees to cover credit checks and drawing up of the tenancy agreement. We also needed a guarantor. We paid the £100, provided all proofs, passed the credit checks, provided a guarantor who was deemed eligible to stand on out behalf. The day before we were due to sign and move our guarantor contacted me and tell me the guarantor agreement he had received stated if he were to die the responsibility would ...
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What agent could do to change your mind?
Mention this in the first instance before we got serious about renting from ReedsRains that our guarantor would need to sign to agree to have the responsibility passed to next of kin should they die. Look at the unreasonable clause and have it ammended to be fair especially considering we have done everything asked of us and were ready to move the following day. Alternatively offer us the ‚£100 fee back as the tenancy was never drawn up or at least part of the ‚£100.
Was this helpful? Yes
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 89% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £60,000
  • Max: £180,000

Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
2 0 2 0 5 0 4 0 1 2
Janice  - upload your photo Janice
5 reviews

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Sinead Dunstan Sinead Dunstan
0 reviews

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David Jarrett David Jarrett
1 reviews

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Nicola Lewis Nicola Lewis
1 reviews

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