• claim your profile
    Dionne
  • claim your profile
    Christine Spriggs
  • claim your profile
    Dionne Rawlings
  • claim your profile
    anita
  • claim your profile
    samara dunn
  • claim your profile
    Sue Ineson
No description available.
Reeds Rains

16 Aberdeen Walk, Scarborough
North Yorkshire
YO11 1XP

01723 365335

May 18,2016
Minithumbup
By:
May 18,2016
0 people found
this helpful
I was very impressed with Samara's work, on behalf of Reeds Rains. I found her to be very conscientious and proactive. Her communicative, helpful and friendly approach was very comforting through what can otherwise be a quite lengthy and stressful process....
read full review
Was this helpful? Yes
May 17,2016
Minithumbup
By:
May 17,2016
0 people found
this helpful
I would highly recommend reeds rains and samara herself they were very helpful and always on hand when you needed help and advice, they made what could of been a stressful time very easy....
read full review
Comment on agent fees
Agent fees were just like anywhere so they were fine.
Was this helpful? Yes
May 03,2016
Minithumbup
By:
May 03,2016
0 people found
this helpful
very helpful staff efficient and knowledgeable. Met us at property as new to area. Have all been excellent on the telephone...
read full review
Comment on agent fees
fees a bit high but fairly affordable if they look after you
Was this helpful? Yes
Apr 30,2016
Minithumbup
By:
Apr 30,2016
0 people found
this helpful
From the initial viewing of the house to the final purchase, nothing was to much trouble for Sue , even if we just needed a question answering or to pop in and measure a room , she was always willing to help. We found Sue and the other staff polite , curtious , and very understanding and helpful all the way through the process , of buying the property. We would recommend Reeds Rains as all the staff when buying or selling a property, and especially Sue for her professionalism , he...
read full review
Comment on agent fees
Very good.
Was this helpful? Yes
Apr 24,2016
Minithumbup
By:
Apr 24,2016
0 people found
this helpful
We are very impressed with Reeds Rains professional and upbeat way that all it's staff handled our sale. In particular, we thought Samara was always friendly, open and honest and if she didn't have the answers, always found out and got back to us in a timely way. Considering she was new to Reeds Rains, we think she did a brilliant job and is an asset to your company...
read full review
Comment on agent fees
Though the fees are not the cheapest, we feel we got what we wanted and the staff were really great to work with
Was this helpful? Yes
Mar 24,2016
Minithumbup
By:
Mar 24,2016
1 people found
this helpful
sold my property in no time at all,first viewing! this despite TWO local agents having it on the market for over three years. dealt with samara dunn and found her to be very pleasant and cheerful whilst being very helpful.highly recommended....
read full review
Comment on agent fees
a bit expensive but they sold my property!
Was this helpful? Yes
Apr 23,2015
Minithumbup
By:
Apr 23,2015
0 people found
this helpful
generally problems were sorted out in a timely manner although waiting for answers form landlord sometimes held things up. communication once in contact was fine but messages being left were not getting through on one occasion and took a week and a half for finally the i managed to get through to christine in person....
read full review
Comment on agent fees
well it seems that the ‚£120 i pay each year for renewing the tenancy is unusual in agent land . other fees i guess are usual but the less a tenant has to pay out the better. although i have put recommend agent i only put that as i don't disapprove. i feel neutral.
Was this helpful? Yes
Feb 03,2015
Minithumbup
By:
Feb 03,2015
0 people found
this helpful
We were very impressed with the overall service from the staff at Reeds Rains, Scarborough. We were also very impressed with the amount of viewings we had through RR. They are a very professional and friendly team for whom nothing is too much trouble. We can't speak highly enough of Dionne, who is a particular asset to RR. She is very professional and knowledgeable and made what was a protracted (our fault, not RR's) and potentially difficult sale much easier. She went above and beyond what ...
read full review
Was this helpful? Yes
Dec 16,2014
Minithumbup
By:
Dec 16,2014
0 people found
this helpful
I sold a property for the 1st time and it was made easier with the help and support of dionne and team.it took longer than expected but dionne kept me informed all the way which was a great help. I have already reccommended them to others. Thanks to all of the teamfor seeing it through and getting viewings quickly....
read full review
Was this helpful? Yes
Oct 16,2014
Minithumbup
By:
Oct 16,2014
0 people found
this helpful
Our house sale ended up being long and complicated. Throughout the process Dionne was helpful, communicative and proactive. I was confident that she followed everything up with the buyers and the solicitors, and kept us informed regularly about what was happening at each stage. I am delighted we chose Reeds Rains to manage our sale and highly recommend them for their excellent service....
read full review
Was this helpful? Yes
Sep 22,2014
Minithumbup
By:
Sep 22,2014
1 people found
this helpful
Lindsay was incredibly helpful and was always willing to go the extra mile. She explained the rental process to us in a clear and consise manner!...
read full review
Was this helpful? Yes
Aug 14,2014
Minithumbup
By:
Aug 14,2014
0 people found
this helpful
Dionne was unfailingly helpful and professional. She did her utmost to keep us informed during the selling process and communicated well with other parties....
read full review
Was this helpful? Yes
Aug 01,2014
Minithumbup
By:
Aug 01,2014
0 people found
this helpful
Dionne persevered with patience through difficulties presented by the purchasers' solicitor. She kept me informed of progress and glitches throughout the process and remained calm and confident when it appeared the sale might break down....
read full review
Was this helpful? Yes
May 20,2014
Minithumbup
By:
May 20,2014
0 people found
this helpful
Sold my property and Purchased another through Reeds Rains Scarborough Branch. assistant manager Dionne Rawlings dealt with both the sale and purchase in a very professional manner, was kept up to date at all times and would recommend them to anyone wishing to sell or purchase ....
read full review
Was this helpful? Yes
Apr 28,2014
Minithumbup
By:
Apr 28,2014
0 people found
this helpful
I have had a number of issues with the letting of my property, and Christine has been very helpful in resolving them. These have included major incidents such as water leaks and a car crashing into the boundary wall, as well as minor maintenance and other tenancy related issues. Christine has liaised effectively with all parties (including the insurance company) to resolve these issues with the minimum of hassle, and has kept me fully informed of progress or any ongoing problems whilst doing...
read full review
Was this helpful? Yes
Apr 10,2014
Minithumbup
By:
Apr 10,2014
0 people found
this helpful
I have found Christine to be very good at her job she has dealt with any maintenance issues quickly and efficiently and kept me informed and updated with any costing\'s etc, she has been an asset to the company....
read full review
Was this helpful? Yes
Apr 07,2014
Minithumbup
By:
Apr 07,2014
0 people found
this helpful
Christine is very efficient and always gets back to you via email which is very much appreciated as I do not live near my property and rely on good communication to get repairs etc completed and checked out before invoices are paid...
read full review
Was this helpful? Yes
Mar 15,2014
Minithumbup
By:
Mar 15,2014
3 people found
this helpful
There has been consistantly good communications from Christine at Reeds Rains cocerning the propery. I have had many repairs and improvements made to the house whilst I have been living abroad, and this has been very well co-ordinated. She has always answered every email that I have sent, and has always contacted me promptly whenever there has been an isssue that requires my attention. Very pleased with the service....
read full review
Was this helpful? Yes
Feb 28,2014
Minithumbup
By:
Feb 28,2014
3 people found
this helpful
We found Dionne very helpful, when we had any queries or question she usually had the answer, if not then she found it then let us know. Always kept in contact with the latest devolopements in our deal....
read full review
Was this helpful? Yes
May 09,2013
Minithumbdown
By:
May 09,2013
0 people found
this helpful
Reeds Rains in 6 months has proved to be an atrociously managed estate agent. The properties are lovely but there is poor communication, poor maintenance, total lack of care. They are quick to grab your money and awfully slow to provide customer service. Routine is "we will call you back later" and then you wait forever, which is rather rude. Definitelly not recommended....
read full review
What agent could do to change your mind?
The agent could have simply called back when promised. could have handled the issues with the property within a decent time. this has gone on for months. I called nearly a hundred times and was constantly promised to be called back and never happened, until I got fed up and had to call the head office in the hope to have the issued sorted. I understand we all are human and busy but if there is an issue, being ignored for months is not an option, sorry.
Was this helpful? Yes
Areas covered
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 86% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £81,000
  • Max: £210,000

Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
3 0 3 1 9 0 3 0 1 0
Dionne  - upload your photo Dionne
5 reviews

About Dionne No description set View full profile
Christine Spriggs - upload your photo Christine Spriggs
10 reviews

About Christine No description set View full profile
Dionne Rawlings - upload your photo Dionne Rawlings
2 reviews

About Dionne No description set View full profile
anita  - upload your photo anita
1 reviews

About anita No description set View full profile
samara dunn - upload your photo samara dunn
4 reviews

About samara No description set View full profile
Sue Ineson - upload your photo Sue Ineson
2 reviews

About Sue No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

No fees set.

Complaints Procedure

No procedure available.

Branch rankings


Overall

Estate Agents Rankings

Letting Agents Rankings

Opening hours


Find the Best Agent to
Buy, Sell or Rent Property



.