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    Stacey
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    Ben Eastham
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    Stephen Yearsley
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    Nick Bleasdale
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    Lewis Sewel
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    Lewis Sewell
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    Haleema Sarwar
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    Kath Brookes
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    Kath Brookes
No description for branch.
Reeds Rains

167 Langworthy Road Salford
Greater Manchester
M6 5PW

01617374828

Nov 07,2016
Minithumbup
By:
Nov 07,2016
0 people found
this helpful
I intended to rent my house on Lancaster Road in April 2016.I chose Reeds Rains Salford Branch to find me a suitable tenants for my property.I stayed in touch with Haleema throughout this process who always tried her best to provide me the best professional advice regarding my tenants. I didn't have any objection to rent the property to a couple who recently moved to the Uk but she made me aware of my legal responsibility to ensure that the potential tenants were entitled to remain in the UK by ...
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Comment on agent fees
Good
Was this helpful? Yes
Nov 04,2016
Minithumbup
By:
Nov 04,2016
0 people found
this helpful
We were extremely impressed with the excellent service that we received off Ben when we were buying an apartment recently. Even though it was only at the lower end price wise of the property ladder this did not seem to matter th Ben. in all our dealings he was professional, informative, friendly and acted immediately on all queries by email and or phone. We deal with a lot of estate agents whilst we are buying and selling properties but would definately recommend Ben at Reeds Rains Salford branc...
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Comment on agent fees
N/a
Was this helpful? Yes
Oct 28,2016
Minithumbup
By:
Oct 28,2016
0 people found
this helpful
She takes ownership and follows up. She is responsive and understands customer needs and priorities. Due to her late shifts it is easier for people like me to attend views....
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Comment on agent fees
The fees appears bit high.
Was this helpful? Yes
Oct 27,2016
Minithumbup
By:
Oct 27,2016
0 people found
this helpful
Me and my partner have been letting in the area for 4 years and have always found the Reeds Rains to be the most friendly and helpful staff you could want to have on hand as a tenant. Special mention to the friendly and personal service from Haleema Sarwar and Stephen Yearsley who have always been there for us even when we had to move house and find another place with a landlord that would allow us to keep our husky. Really appreciate their work!...
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Comment on agent fees
Very good for the level of service.
Was this helpful? Yes
Oct 23,2016
Minithumbup
By:
Oct 23,2016
0 people found
this helpful
It has been nothing but a pleasure since the sale of my house was passed over to Ben and the Salford team. They were always fast, friendly and efficient. Ben has a great skill for managing difficult situations and being a calming influence when the panic associated with selling kicks in. Ben was also a great help in holding solicitors accountable and having difficult conversations so I didn't have to. I can honestly say he help take the stress out of the process! Thanks Ben!...
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Comment on agent fees
N/A - agreed with Walkden branch prior to being passed to Salford.
Was this helpful? Yes
Oct 15,2016
Minithumbup
By:
Oct 15,2016
0 people found
this helpful
Haleema is friendly and approachable, she deals with reported issues timely and always follows up on any outstanding issues. She is a good lettings co-coordinator and goes above and beyond her department especially when the repairs team are not responding timely. Above all she is always professional at all times and shows charm to my family. She is amazing!!!!!!...
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Comment on agent fees
The fee is okay
Was this helpful? Yes
Oct 07,2016
Minithumbup
By:
Oct 07,2016
0 people found
this helpful
Kath Brookes and all the staff in the Salford Office were very efficient, professional and friendly. They kept me informed throughout the whole selling process and nothing was ever too much trouble for them…. I could not have wished for a better service and was extremely impressed. Kath in particular was invaluable when issues arose with the buyers. I would highly recommend Kath and the Team. Thank you!...
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Comment on agent fees
Good
Was this helpful? Yes
Oct 05,2016
Minithumbup
By:
Oct 05,2016
0 people found
this helpful
Reeds Rains manage my rental properties. They provide an excellent service, particularly as their lettings management is a separate branch to the local branch. I find Haleema to be a very professional and helpful agent. She sorts out all the problems in a timely fashion and provides good follow up. Thank you...
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Oct 05,2016
Minithumbup
By:
Oct 05,2016
0 people found
this helpful
We recently bought a property through Reed Rains, we had a great service from Kath Brookes, they were an inexperienced seller and there were several delays but she really helped us to complete the sale....
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Was this helpful? Yes
Oct 04,2016
Minithumbup
By:
Oct 04,2016
0 people found
this helpful
Ben was responsible for the sale of my property, which was a slightly complicated sale. Ben went above and beyond and I cannot fault the service. From the beginning till the exchange of contracts he kept Me fully updated and dealt with any problems efficiently. Will certainly use again for any other sales....
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Comment on agent fees
Good
Was this helpful? Yes
Oct 02,2016
Minithumbup
By:
Oct 02,2016
0 people found
this helpful
Reeds Rains were absolutley fantantic from the beginning of our house being put on the market from beginning to the end from the valuation with Lewis Sewell from walking into our home we had respect knew his job very well, he was well mannered and funny he done a fabulous job,cannot Thank him enough. Also would like to say a big thank you to nick bleasdale for bringing viewers to our home he had such respect and well mannered on showing vewiers around our home he was well mannered and Nick kept ...
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Comment on agent fees
They were very good with there fees i always say you get what you pay for and every penny was well spent with Reeds Rains
Was this helpful? Yes
Oct 01,2016
Minithumbup
By:
Oct 01,2016
0 people found
this helpful
I have found Reeds Rains an excellent agent to deal with. The staff and management are extremely friendly, helpful, and knowledgeable, which made for a very smooth sale. Would also mention Lewis Sewell the Valuation Manager who did an excellent job at the beginning....
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Comment on agent fees
Up front fees acceptable, good.
Was this helpful? Yes
Nov 23,2015
Minithumbup
By:
Nov 23,2015
0 people found
this helpful
I would like to thank you both for the way you have handled the sale of our property. It has been seamless and speedy which, to say the least, has been a breath of fresh air. I couldn't believe how quick you have both dealt with my enquiries on a daily basis and how professional you were in all aspects of the sale. Thank you....
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Comment on agent fees
Charging approximately 2% of the sale price is acceptable in my opinion, so happy with paying that to find a buyer within 2 weeks of going up for sale.
Was this helpful? Yes
Nov 21,2015
Minithumbup
By:
Nov 21,2015
0 people found
this helpful
I've used Reeds Rains three times over the past three years to sell investment properties for me - and wouldn't bother even getting a valuation from anyone else now. Ben Eastham and his team have demonstrated in depth knowledge of the local market, and have secured good offers for me very quickly. Communication has been excellent and I have found them very pro-active, keeping everyone informed and chasing solicitors. Ben's negotiation skills have saved the day on more than one occasion. I couldn...
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Was this helpful? Yes
Aug 14,2015
Minithumbup
By:
Aug 14,2015
0 people found
this helpful
Ben Eastham branch manager and David Monaghan Senior valuer & negotiator were incredibly professional, and knowledgeable about their area. There customer service was second to none and they helped and advised me every step of the way from findng me a property that I nought for investment and then letting and then having the property let within weeks of completion at top market rent. I could not of asked for a better service and constant care and communication form their office. I am now ...
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Aug 11,2015
Minithumbup
By:
Aug 11,2015
0 people found
this helpful
Reeds Rains recently acted as Agent for a property I purchased in the Salford area Ben Eastham (and Cathy) were proactive throughout the sale and were always on hand to deal with my questions and concerns whilst making efforts to keep me updated. When the sale hit a few problems Ben was extremely helpful and diligent in acting as mediator between myself and the seller to resolve issues and help us arrive at a satisfactory compromise After the sale was completed Steve Yearsley (on the Lett...
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Was this helpful? Yes
Sep 16,2014
Minithumbup
By:
Sep 16,2014
0 people found
this helpful
From start to finish, Ben was fantastic. I have recently sold 4 properties including my own through a local estate agent and the difference in service levels was significant. Ben communicated regularly with me and provided me with open and honest feedback. I never felt he was trying to pull the wool over my eyes like other estate agents. He showed you can be a good estate agent and still hold a high level of integrity - trust me, this goes a long way. Ben delivered what he promised to, was...
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Comment on agent fees
The fees were above what i would expect to pay - i sold my own property on the Wirral for 1% - having said that you get what you pay for
Was this helpful? Yes
Jul 28,2014
Minithumbup
By:
Jul 28,2014
0 people found
this helpful
Ben, was always helpful especially as I was both selling and buying. He was prepared to advise me and understood my frustration when there was an irritating 'hitch' with my sale, which delayed progress. He was always polite and friendly. I was less happy with the progress of the solicitor appointed by Reeds Rains. Sale was very quick but progress afterwards slow. Another member of staff called Cath was very helpful. She was the person to accompany me when viewing the property I bought....
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Comment on agent fees
I do think the fees are high. My house sold very quickly and a board was not necessary. The total buying and selling of the two properties came to over ‚£8,000 and this seems to me to be too high. I think there could be be a sliding scale based on time taken to sell.
Was this helpful? Yes
Apr 29,2014
Minithumbup
By:
Apr 29,2014
0 people found
this helpful
I was very unhappy with Reeds Rains and was on verge of leaving and going with another letting company until I was dealt with by Stacey. Since then I have been more than happy with the service. She and she alone has restored the faith in reeds rains for me....
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Was this helpful? Yes
Mar 25,2014
Minithumbup
By:
Mar 25,2014
0 people found
this helpful
Hi Layna Thank-you so much for looking into my property & also for listening to me today, as at times it can all be very stressful & one of the many reasons I opted to have full management on my property so then it would be looked after & something I don't need to be worrying over. The email below stats everything we both spoke about & glad to see the way you have sent this across with a follow up to my property required from my local branch. You made me feel like you was...
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Mar 06,2014
Minithumbup
By:
Mar 06,2014
2 people found
this helpful
Realistic valuation and assessment of the property. Sales package charges ok. Occasionally difficult to get a call back but not a serious problem. All staff friendly and easy to deal with. I would recommend them to others....
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Feb 24,2014
Minithumbup
By:
Feb 24,2014
2 people found
this helpful
James was fantastic- very helpful and knowledgeable and was always at the end of the phone if you had any questions...
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Feb 20,2014
Minithumbup
By:
Feb 20,2014
2 people found
this helpful
I have recently sold my property with reeds rains of salford and there service was second to none, right from the word go I had viewings and constant contact with my property manager David, without him and his helpfulness I would have been left in the dark, he explained the whole process to me from start to finish, to the point where I started to do my own viewings. After some negotiating we finally accepted an offer we where happy with and as he has already signed us up to the reeds rains legal...
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Was this helpful? Yes
Areas covered
  • M5
  • Salford
  • M6
  • Swinton
  • M7
  • Preswich
  • M30
  • M27
  • M8
  • M9
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 100% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £68,000
  • Max: £110,000

Letting
  • Min: £0
  • Max: £0

NAEA ARLA DPS TDS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
4 0 2 0 10 0 6 0 1 0
Stacey  - upload your photo Stacey
1 reviews

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Ben Eastham - upload your photo Ben Eastham
10 reviews

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Stephen Yearsley - upload your photo Stephen Yearsley
2 reviews

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Nick Bleasdale - upload your photo Nick Bleasdale
3 reviews

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Lewis Sewel - upload your photo Lewis Sewel
1 reviews

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Lewis Sewell - upload your photo Lewis Sewell
1 reviews

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Haleema Sarwar - upload your photo Haleema Sarwar
5 reviews

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Kath Brookes - upload your photo Kath Brookes
0 reviews

About Kath No description set View full profile
Kath Brookes - upload your photo Kath Brookes
2 reviews

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Fees

No fees set.
Last updated at 11:24 AM 19/08/2015 by David Monaghan

Complaints Procedure

No procedure set.
Last updated at 11:24 AM 19/08/2015 by David Monaghan

Awards won by Reeds Rains, Salford M6 5PW

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