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    Ian Jordan
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    Adam
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    Gill
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    Ian
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    James Armitage
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    Jabeen Rashid
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    Laura
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Reeds Rains

2 Anchorage Quay, Salford Quays
Greater Manchester
M50 3YW

0161 236 9088

Oct 20,2016
Minithumbdown
By:
Oct 20,2016
0 people found
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- Myself trying to persuade one of your employees to ring the landlord when the boiler was broken and I had been without heat and water for over a week with a broken ankle. He reluctantly agreed to ring instead of waiting for an email response and then forgot to put himself on mute whilst swearing and laughing to his colleagues that he wasn't going to do it. - Having 4 months of waiting for your company to organise fixing of the extractor fan in the bathroom. I am now on the third person deali...
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Comment on agent fees
If you could get refunds on fees for poor service, I would.
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May 09,2016
Minithumbup
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May 09,2016
0 people found
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Couldn't praise the team enough at Salford Quays branch. Jabeen and Laura were excellent with the sale and the rental of my property and made the deal very smooth. Thank you....
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Apr 30,2016
Minithumbup
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Apr 30,2016
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Jabeen kept me on my toes when I was buying a property with Reeds Rains. I was so impressed with her due diligence and professionalism I decided to put both my rentals through her. I will continue to put all my rentals through Reeds Rains if Jabeen is a member of the team as I know I can rely on her when needed. I am also very impressed with Glynn at the Manchester branch. Reeds Rains have two very professional productive employees. Kind regards Michelle Crothers...
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Comment on agent fees
Very good.
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Apr 27,2016
Minithumbup
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Apr 27,2016
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Jabeen is tenacious, diligent and extremely helpful. She worked very hard to bring in the sale of my flat in difficult circumstances. I would recommend her to anyone....
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Comment on agent fees
The fees were reasonable considering the amount of work taken to bring in a sale.
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Apr 25,2016
Minithumbup
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Apr 25,2016
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Absolute excellent service couldn't believe how quickly reeds rain sold our property within 2 weeks ,always keeping us informed of progress will definitely be using them again and thank you to Laura and all the lovely staff mark and lorraine Nesbitt...
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Comment on agent fees
Very reasonablexcited fees
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Apr 13,2016
Minithumbup
By:
Apr 13,2016
0 people found
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I dealt with Jabeen in the Salford Quays office throughout the purchase of a flat and can say that she was always very helpful and professional. Just on occasion calls where not returned after leaving messages, but pre 1st April was a busy time....
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Aug 05,2015
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Aug 05,2015
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Hi Jabeen/Team, Thank you for arranging everything so quickly for me. I am very grateful of you and your team's efforts. I can imagine the trouble It might have caused to you to go out of your ways and put extra efforts for me. It's been absolute pleasure of being on the receiving end of your professional and courteous service. Cheers, Ghansham...
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Jul 02,2015
Minithumbup
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Jul 02,2015
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Overall i am very happy with the services from Reeds Rain agency in Salford Quay branch. The agent Jabeen i find her very professional and keep me well inform thorough out the deal....
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Apr 13,2015
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Apr 13,2015
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I have rented a property through Reeds Rains (Salford Quays branch) for the past 2 years. I have recently moved City and ended my tenancy but Ian Jordan at Reeds Rains was absolutely brilliant. Very professional, efficient and friendly. I couldn't have asked for a better service....
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Mar 26,2015
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Mar 26,2015
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Ian went out of his way to help us, from letting us view the property the day we enquired about a viewing, liasing with the landlord RE our requests, doing the inventory on the property himself when it looked as though our move might be delayed and explaining everything in an extremely clear and helpful way. He's a credit to the company....
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Mar 16,2015
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Mar 16,2015
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Agent dealt with everything in timely manner. Always called back when he said he would and behaved friendly. I would have no problem recommending him to friends/ family....
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Mar 08,2015
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Mar 08,2015
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Comms were good and kept regular contact only thing I wouldn't recommend is the solicitors that were used as part of the sale....
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Mar 03,2015
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Mar 03,2015
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James has been a great support throughout my whole experience as a first time buyer. He has gone out of his way to accommodate my requests, allowing me to revisit the flat on numerous occasions, always returning my calls quickly and finding the answers to all my questions and putting my mind at ease when things looked like they were going wrong. He always followed through with everything he said he was going to do and, In fact, I felt I could trust his advice and opinion and he massively helped...
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Nov 16,2014
Minithumbup
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Nov 16,2014
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Extremely satisfied with the whole process from beginning to end, which was a lot simpler than expected. Ian dealt with everything quickly, in a professional manner and was very helpful at all times. I would highly recommend Ian to anyone thinking of letting a property....
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Nov 10,2014
Minithumbup
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Nov 10,2014
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Ian Jordan @ Salford Quays branch was outstanding in his attitude to getting the right tenant for me. He would phone me up and discuss the applicant before excepting a viewing from them. He will always contact you back if he's not available when you call. I felt completely at ease with him handling finding me a new tenant which has now been achieved. I would certainly use this firm again when I need to find a new tenant....
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Nov 07,2014
Minithumbup
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Nov 07,2014
0 people found
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Ian was extremely helpful in renewing my tenancy in what was a complicated situation. He was clear and concise and offered many options as to how my tenancy could be sorted. He was friendly and reliable and even remembered me from a year ago. He's been an absolute star and I can't thank him enough for taking this weight from my shoulders....
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Nov 05,2014
Minithumbup
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Nov 05,2014
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Adam was very helpful throughout the purchase, from contacting and informing me specifically about a property of interest (after an initial purchase offer on another had been unsuccessful). The purchase took several months but the estate agent seemed to keep their end of the bargain. James who arranged an additional viewing was also very helpful and Ian managed the rental to someone. Between them the team suggested they could get my property rented out within a few days of completion and this oc...
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Oct 14,2014
Minithumbup
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Oct 14,2014
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James was helpful and informative from first contact, eager to help. After agreeing the fees, Adam was assigned my case and proves to be part of the professional set up, as he kept me updated and chased up issues. I would highly recommend them to any sellers...
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Oct 14,2014
Minithumbup
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Oct 14,2014
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From first contact, James was informative and helpful to me as a first time seller. After being assigned to Adam, he also was part of the professional set up and acted on my behalf, chasing up progress and giving me updates. I would highly recommend them to any house sellers...
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Comment on agent fees
At first, it was worrying the high fees in relation to the property, but once agreed it was not really an issue as things got moving along quickly
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Oct 09,2014
Minithumbup
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Oct 09,2014
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Excellent communication and friendliness from the outset and throughout. Adam was helpful from start to finish including several viewings of the property at my convenience and constantly chasing the sellers solicitors for information to try and push the sale through as quickly as possible. Effort very much appreciated and would definitely use again....
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Oct 08,2014
Minithumbup
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Oct 08,2014
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I bought a buy to let property and then let said property through Reeds Rains Salford Quays branch. The service I received at every stage was first rate. They handled all aspects of the sale and were incredibly efficient in letting the property for me. Very impressed....
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Oct 06,2014
Minithumbup
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Oct 06,2014
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The living in XQ7, Salford Quays is fabulous and excellent. Living in XQ7 is really helpful for my studies, for my revisions, for leading a better emotion. I feel so fortunate to live in XQ7. All the facilities and equipments are well provided. I enjoyed the friendly flat mates & guards, the clean atmosphere, the closeness to Manchester City centre & natural environments, and the gentle pace of living. It is really joyful seeing the sight of the sun glinting on the trees and pastures fro...
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Comment on agent fees
The fees are really reasonable and I suggest the fees to increase, because the services offered are really excellent, much more valuable than the prices charged.
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Sep 24,2014
Minithumbup
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Sep 24,2014
1 people found
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Excellent service. Adam has been really helpful during the whole process and updated about the progress of the sale on weekly basis....
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Sep 19,2014
Minithumbup
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Sep 19,2014
1 people found
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I have nothing but positive things to say about my experience with Reeds Rains. Ian has been amazing. Very professional, very clear & made me feel like I had my the right choice using Reeds. Their whole approach is very professional & hands on. I've had all my questions answered quick & everything has ran smoothly. Now I have a tenant in Ian continues to offer a high level of service & he a long with the company are ones I have grown to trust!...
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Sep 05,2014
Minithumbup
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Sep 05,2014
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SOLD ... Fantastic service from start to finish, excellent communications throughout. A very quick sale, after a long and painful process with another agent, James and Adam were patient and understanding, they simply did what they said they would and sold the property. Smoothest Sale I have been though ever? I would highly recommend this branch of Reeds and Rains and working with James and Adam....
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Aug 30,2014
Minithumbup
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Aug 30,2014
0 people found
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Renting a property through Reeds Rains Salford was straight forward and transparent at all times. Costs explained to me during my viewing held out and were consistent, and dealing with Adam at the Salford Quays branch meant I always had a point of contact for any query. Reeds Rains were slightly annoying in that their head office ring regularly to try to sell various insurances but this should not take away from the good process in place in branch. On the day I moved in, all forms were ...
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Comment on agent fees
In addition to renting a property through Reed Rains Salford, I am also a landlord in Liverpool. The small agency I used there was recently bought out by Reeds Rains and so I also use them as agents for my flat. At that end, the service has been average with a lost set of keys, a botched payment to me and just generally slow correspondence. The Salford office seems very different and I have much more confidence in their approach.
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Aug 29,2014
Minithumbup
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Aug 29,2014
0 people found
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When there was no respond from the agent, re-letting my property, he apologized for not updating me , and certainly kept me well informed. The agent also professionally and polity explained the reasons for lack of interest. Acting (reluctantly as it could have fetched more for its excellent condition, if pushed hard,. especially when I had it market asap) on his recommendation noticed the difference. When ever He was questioned about any of the company policy he reasoned with examples ...
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Aug 26,2014
Minithumbup
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Aug 26,2014
0 people found
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It was a pleasure working with Ian towards renting a property. Any correspondences we had were prompt, friendly and professional. I wouldn't hesitate to recommend Ian to a friend....
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Aug 19,2014
Minithumbup
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Aug 19,2014
0 people found
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I wish to express my satistaction with the letting/management service provide by Reeds Rains. Special praise to Ian Jordan who works at the Salford branch. He has been exceptionally pleasant and courteous while providing a very proffessional service....
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Aug 19,2014
Minithumbup
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Aug 19,2014
0 people found
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Adam was extremely helpful right from the start, and didn't mind how many questions we wanted to ask or how many times we wanted to view the property. He was also extremely thorough and pro-active throughout the exchange process. We would certainly use Reeds Rains again if we decide to move again (although hopefully that will be in many years to come)....
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 90% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £89,950
  • Max: £225,000

Letting
  • Min: £0
  • Max: £170,000



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
16 0 20 2 13 0 16 0 1 0
Ian Jordan - upload your photo Ian Jordan
23 reviews

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Adam  - upload your photo Adam
7 reviews

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Gill  - upload your photo Gill
2 reviews

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Ian  - upload your photo Ian
4 reviews

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James Armitage - upload your photo James Armitage
10 reviews

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Jabeen Rashid - upload your photo Jabeen Rashid
6 reviews

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Laura  - upload your photo Laura
1 reviews

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