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    Daniel Morris
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    Julie Ross Very Helpful
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    All the staff who attended
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    Nikki Lindsay
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    Becci mcateer
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    Rebecca Ryding
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    Becci mcateer
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    Marcus
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    Natasha
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    Hollie
No description available.
Reeds Rains

80 Fishergate,Town: Preston
Lancashire
PR1 2UH

01772 561666
Sep 06,2017
Minithumbdown
Nikki Lindsay
Becci mcateer
By: 'CPitcher'
Sep 06,2017
0 people found
this helpful
Becci and Nikki have been really helpful in us securing our dream home and quickly getting ours on the market looking great and getting it sold quickly and for a great price. They have kept me informed throughout the process, been open and honest and have always been fighting to get things moving for us. Hopefully the remainder of the sale goes smoothly but I would recommend Reeds Rains and their team....
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Comment on agent fees
The agent negotiated on their fees to make their service a bit more attractive than others as they are handing the purchase of the house we're buying and the sale of ours.
Was this helpful? Yes
Jul 29,2017
Minithumbup
Nikki Lindsay
Rebecca Ryding
By: 'Sarah'
Jul 29,2017
0 people found
this helpful
I did my research and got a fair few valuations. I went with Reeds Rains as I liked their enthusiasm, honesty and guidance. I was selling my first ever house and wanted it to go to someone who would love it like I had. It sold v quickly and above the asking price ... to the right people to boot. They guided me through every single part of the process and kept everyone in the chain in the loop. Thoroughly appreciated the extra support from Nikki when it got a little stressful... thanks to all the...
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Was this helpful? Yes
Jul 27,2017
Minithumbup
Hollie
By: 'Rach and Matt'
Jul 27,2017
0 people found
this helpful
Hollie was fantastic! very helpful and understanding! would defiantly recommend her and the team! she got us moved in quickly and was very helpful and answered all of our questions. As first time tenants we really appreciated her patience....
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Was this helpful? Yes
Jul 19,2017
Minithumbup
Nikki Lindsay
By: 'Nigel'
Jul 19,2017
0 people found
this helpful
Brilliant service from start to finish. It was my first time selling a property and the team at reeds rains could not have been more helpful. The valuation was spot on and my house sold very quickly....absolutely fantastic....
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Comment on agent fees
very reasonable
Was this helpful? Yes
Jul 19,2017
Minithumbup
Nikki Lindsay
By: 'Lloyd'
Jul 19,2017
0 people found
this helpful
Great service from start to finish, kept me up to date throughout the process and was there when needed, No happy in my new house!...
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Was this helpful? Yes
Jul 19,2017
Minithumbup
Natasha
Rebecca Ryding
By: 'Oli'
Jul 19,2017
0 people found
this helpful
I let my property out through reeds rains preston and I can safely say that they were brilliant ... Natasha, Hollie and Rebecca are a credit to the company. They kept me up to date from start to finish...
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Comment on agent fees
Great value fees
Was this helpful? Yes
Jul 15,2017
Minithumbup
Nikki Lindsay
By: 'Liam'
Jul 15,2017
0 people found
this helpful
Faultless from start to finish in the sale of our property. Always available on the phone when we needed them....
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Was this helpful? Yes
Jul 14,2017
Minithumbup
Rebecca Ryding
By: 'Mike gray'
Jul 14,2017
1 people found
this helpful
Looking to purchase investment property Found Rebecca friendly , helpful, professional , courteous and timely - was a pleasure to deal with - excellent !! Hi...
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Was this helpful? Yes
May 11,2017
Minithumbdown
Marcus
By: 'T M'
May 11,2017
0 people found
this helpful
Was advised to see Marcus from the Preston Branch. He gave us false information and then told us to our faces that he did not give us that information. This resulted in being refused for a mortgage. He was rude, un polite and appeared to talk down to us. DO NOT USE REED RAINS FISHER GATE PRESTON MORTGAGE ADVISOR....
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Comment on agent fees
N/A
Was this helpful? Yes
Apr 19,2017
Minithumbup
By: 'Paul singh'
Apr 19,2017
0 people found
this helpful
Excellently communicated through out the whole service. I would highly recommend the letting services of the branch to any landlords....
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Comment on agent fees
Higher than the competitors.
Was this helpful? Yes
Mar 31,2017
Minithumbdown
Nikki Lindsay
By: 'Nikki'
Mar 31,2017
1 people found
this helpful
initial service which was great, but later Agent intervened & derailed sale instead of sending client through solicitor & completing on-line system & building survey properly...
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Comment on agent fees
Fixed fee of £1500 was worth initial service & would be well-spent - if Agent can help complete, as well as start, a sale.
Was this helpful? Yes
Oct 12,2016
Minithumbup
By: 'Frank'
Oct 12,2016
0 people found
this helpful
I went into the Fishergate Branch to look at property that might be in my price range for the area I am interested in, not having put my property on the market yet, and not yet ready to do that, the people in the office were not deterred by me not committing to a valuation of my property. I found all staff very obliging and professional....
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Comment on agent fees
I was not ready to discuss the fees but I will certainly return when ready to do so.
Was this helpful? Yes
Feb 07,2016
Minithumbdown
By: 'Jamelia'
Feb 07,2016
3 people found
this helpful
This agency is a JOKE. Honestly, I have no idea how it's even possible that they still exist. I had countless issues with them: booking appointments and not showing up, not passing maintenance information to my landlord (I know this for a fact as he told us) or informing his very late, wrong information in the system regarding my contract extension, still using my old contact number which I updated few months ago. If you can, STAY AWAY from this agency. You need to pay them huge money for every...
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What agent could do to change your mind?
Very bad
Attached Files
Comment on agent fees
Very bad
Was this helpful? Yes
Apr 17,2015
Minithumbup
Julie Ross Very Helpful
By: 'Nash'
Apr 17,2015
0 people found
this helpful
Julie is very helpful and great lady. Very quick to respond to our queries. Acts quickly to our needs.. Very professional....
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Comment on agent fees
Fees is slightly high compared to other agents
Was this helpful? Yes
Apr 13,2015
Minithumbup
Julie Ross Very Helpful
By: 'Gaurav'
Apr 13,2015
0 people found
this helpful
Reeds Rains as a letting agent is good but believe charges too much for the initial processing compared to other agents in Preston. However, the staff is very helpful and understands the tenant....
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Comment on agent fees
The initial processing fees is very high compared to other agents in Preston.. However, the staff members are great and very helpful.
Was this helpful? Yes
Jul 16,2014
Minithumbdown
Daniel Morris
By: 'ColonelMcG'
Jul 16,2014
3 people found
this helpful
Reeds Rains were a dire letting agent. They were both incompetent and greedy. I approached Reeds Rains in June to secure a letting in September as I was moving in with a friend who had a spare bedroom. They happily charged me their administration charges and was promised that all would be ready for September. So I went abroad for summer and came back to find that nothing had been sorted out at all and not only that but I would have to pay the administration charge once again as the credit ...
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Comment on agent fees
An itemised breakdown of what the fees are for would be rib-splitting stand-up comedy material. I paid them ‚£240 and never even got to the stage of signing a contract even after 5 months of genuine effort.
Was this helpful? Yes
Mar 16,2014
Minithumbdown
By: 'rjg'
Mar 16,2014
1 people found
this helpful
We were looking to rent a property in the area. At a viewing arranged by Reeds Rains, we were shown a barn conversion by the owners of the property which we liked very much and decided to take. We spoke to the owners who were very happy and immediately went to Reeds Rains to sort out the paperwork. I was absolutely incredulous when I was told by a rather snippy lady in the office that we would be charged £240 pounds EACH simply to apply for the property. When I asked what this was for I wa...
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What agent could do to change your mind?
It is more about the company policy of Reeds Rains as a whole. Until they change their policy on ridiculously high \'application fees\' I could not be persuaded to use their services.
Attached Files
Was this helpful? Yes
By: daba
Jun 24, 2014
View all comments (1)
The reference process is too Cumbersome. They are taking more than 1 week to confirm. Along with which, they contacted my Previous Letting agent whom I had not notified. I was awaiting these guys to confirm the property before I issue notice. ...
Dec 19,2013
Minithumbdown
By: 'Mortimer Sneed'
Dec 19,2013
4 people found
this helpful
The service we had from Reeds Rains in Preston was fantastic-up to the point we signed the rental agreement and unlocked the 7 months of hell we were getting ourselves into. The house was filthy on the day of move in comparing to when we first viewed the home. They had the nerve to lie to us and tell us it was clean beforehand, the branch manager saying "I used to be a squaddie, I know clean." The walls were marked and unpainted and the carpets smelled of wet dog. We cleaned it as b...
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Was this helpful? Yes
Nov 28,2013
Minithumbdown
By: 'Miriam Braithwaite'
Nov 28,2013
3 people found
this helpful
My first experience of letting through an agent and not one I\'d be quick to repeat. We are halfway through a twelve month tenancy and at this moment we\'re not 100% sure what we plan beyond that. We love the house but have had and are continuing to have issues dealing with Reeds Rains which would go away if we were dealing directly with the landlord. The spark that has initiated this is after having called their maintenance "helpline" several times and being put through to the only pe...
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Was this helpful? Yes
Jun 02,2013
Minithumbdown
By: 'Jimmy'
Jun 02,2013
5 people found
this helpful
They needed 2 weeks to get the property on the website, when they did the house informations were wrong ( room nr less ) I called them about the mistake, nothing happened called them again so it took 1 week to change that, in 3 months they arranged 3 appointments non tuned up, no calls no explains. I don\'t think there will be an other estate agent wors then reeds rains Preston, bad bad bad...
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Was this helpful? Yes
Jun 02,2013
Minithumbdown
By: 'Jimmy'
Jun 02,2013
2 people found
this helpful
They needed 2 weeks to get the property on the website, when they did the house informations were wrong ( room nr less ) I called them about the mistake, nothing happened called them again so it took 1 week to change that, in 3 months they arranged 3 appointments non tuned up, no calls no explains. I don\'t think there will be an other estate agent wors then reeds rains Preston, bad bad bad...
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Was this helpful? Yes
May 04,2013
Minithumbdown
By: 'Kingsransom'
May 04,2013
0 people found
this helpful
Donna\'s assistant called me 30 minutes before my booked valuation to say that she was doubled booked and wouldn\'t be coming. During this time she clarified my details. At this time she said she new the properties on the street and gave a description that did not match. She went on to say that she valued the property 9 years ago and that it was worth £40,000 less than what we wanted to list it at. The property is newly refurbished and 2 months after this conversation we sold the property ...
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Was this helpful? Yes
Mar 12,2013
Minithumbdown
By: 's ansari'
Mar 12,2013
1 people found
this helpful
They do not keep your personal details confidential. I gave my details as required to check my credit in order to being able to rent a property. Even before i get my confirmation of the let, a company rang me and offered me house content insurance. i knew all my personal details. I rang Layland Reeds Rains and a member of staff told me that they have passed on my personal derails. Also after moving into the property i realized they they have transferred the energy supply of the property to the m...
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Was this helpful? Yes
By: Katie
Mar 12, 2013
View all comments (1)
I work for Reeds Rains. Firstly, let me apologise that you felt unhappy with the service that you received. it would have been reeds rains that called you about house insurance from our Exeter call centre. Lots of tenants do not take out insurance so we try to give you competitive deals to save you time and money. Secondly, nearly all tenancies are transferred to spark energy. The landlord agrees to this at the time of putting the property for let when they sign their terms and conditions. The ...
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
80% customers were satisfied with fees 43% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £136,000
  • Max: £138,500

Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
3 0 3 5 4 2 1 0 0 5
Daniel Morris - upload your photo Daniel Morris
1 reviews

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Julie Ross Very Helpful - upload your photo Julie Ross Very Helpful
2 reviews

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All the staff who attended - upload your photo All the staff who attended
0 reviews

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Nikki Lindsay - upload your photo Nikki Lindsay
6 reviews

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Becci mcateer - upload your photo Becci mcateer
1 reviews

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Rebecca Ryding - upload your photo Rebecca Ryding
3 reviews

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Becci mcateer - upload your photo Becci mcateer
0 reviews

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Marcus  - upload your photo Marcus
1 reviews

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Natasha  - upload your photo Natasha
1 reviews

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Hollie  - upload your photo Hollie
1 reviews

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