• Candy Minshall
    Candy Minshall
  • Rozzanna Farbrace
    Rozzanna Farbrace
  • Catherine Deacon
    Catherine Deacon
  • claim your profile
    Sarah Merriman
  • Martin Bowley
    Martin Bowley
Here at Reeds Rains estate agents Portishead, we are able to offer all the home moving services that you need under one roof, including, property sales, discrete marketing, auctions, no sale no fee conveyancing, lettings and management, surveys and Energy Performance Certificates.
Reeds Rains

58 High Street Portishead
Bristol
BS20 6EL

01275843371
Website not available

Properties for sale
Properties for rent
Dec 21,2017
Minithumbup
Catherine Deacon
By: 'Jenny'
Dec 21,2017
0 people found
this helpful
Very informative , professional and friendly. Would recommend, good feedback after viewings. We were steered through the process of selling in a friendly and professional manner...
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Comment on agent fees
Felt the fees to be fair
Was this helpful? Yes
By: Catherine
Dec 27, 2017
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Thank you for your kind review Jenny and all your support throughout the process. We hope your move goes smoothly and you have many happy years in your new home. ...
Dec 21,2017
Minithumbup
Catherine Deacon
Martin Bowley
By: 'C'
Dec 21,2017
0 people found
this helpful
A very excellent and friendly service received, they are always polite and informative. We would have no hesitation in recommending to others....
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Was this helpful? Yes
By: Catherine and Martin
Dec 27, 2017
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Thank you 'C' for your kind review. We are so pleased that we could help you and your lovely family find your new home. Please do ask us back, we would love to see all the changes you plan to make. Wishing you many happy years there. ...
Dec 19,2017
Minithumbup
By: 'Nigel B'
Dec 19,2017
0 people found
this helpful
My wife & I would like to thank Martin, Catherine, Sharon & Karen for their help, guidance & supreme professionalism in successfully marketing our bungalow & in trying to find us an alternative property despite our indecisiveness....
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Comment on agent fees
Good
Was this helpful? Yes
By: Catherine
Dec 19, 2017
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Hello Nigel, Thank you so much for your lovely review. It was a pleasure selling your beautiful home and working with both or you. We will of course continue to do our best to find that special property you are looking for. ...
Dec 09,2017
Minithumbup
By: 'Peter Q'
Dec 09,2017
0 people found
this helpful
I have recently engaged the services of Reeds Rains in Portishead, both as a Residential Purchaser and a Landlord. Having purchased, sold and let a number of properties over the years, I can honestly say that I received professional, honest and empathic sevice from all members of Martin Bowley's staff, notably; Catherine Deacon - Sales Sarah Merriman - Mortgage Advisor Rozzanna Farbrace - Lettings Manager Peter Q...
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Was this helpful? Yes
By: Catherine
Dec 12, 2017
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Hello Peter thank you so much for your lovely review it has been a pleasure for all our staff to have you as a client. ...
Dec 03,2017
Minithumbup
By: 'Fred'
Dec 03,2017
0 people found
this helpful
Excellent service by all staff at any given time. Always willing to listen and be pragmatic with solutions to the many and varied problems which arise when selling or buying properties...
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Comment on agent fees
good
Was this helpful? Yes
By: Catherine
Dec 05, 2017
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Hello Fred, thank you so much for your lovely review. We strive to make the process of moving as stress free as possible for our Vendors and Purchasers alike. It has been a pleasure working with you and Glenys and we wish you every success in the search for your new dream home. Please do keep in touch. ...
Nov 27,2017
Minithumbup
Catherine Deacon
By: 'Mr Jack Houghton'
Nov 27,2017
0 people found
this helpful
Fantastic service from start to finish, and an absolute pleasure to deal with. Cathrine is very friendly and extremely professional, and kept us up to date at each stage of the process. A definite asset to the company....
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Comment on agent fees
NA
Was this helpful? Yes
By: Catherine
Nov 28, 2017
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Jack thank you so much for your kind review. It was a pleasure helping you and your lovely family find your new home. Thank you for all your help throughout the whole process. We wish you many happy years in your wonderful new home. ...
Oct 29,2017
Minithumbup
By: 'Andy Collings'
Oct 29,2017
0 people found
this helpful
From the beginning to the end the process has been well managed by the whole team. Every viewing had an attendance from Reeds Rains, feedback received after each viewing. Great work, thanks....
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Comment on agent fees
Acceptable
Was this helpful? Yes
By: Catherine
Dec 08, 2017
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Hello Andy thank you for your lovely review. We hope you and your family are settling well into your new home it was a pleasure working with you. ...
Oct 25,2017
Minithumbup
Catherine Deacon
By: 'Chris'
Oct 25,2017
0 people found
this helpful
Thank you so much for your care & guidance through the whole process You were very professional but approachable & friendly at the same time Excellent liason skills I would recommend Reeds Rains to everyone...
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Comment on agent fees
They are what they are
Was this helpful? Yes
By: Catherine
Dec 05, 2017
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Hi Chris, Thank you for your kind words, We are so pleased that you managed to secure your wonderful new home. We hope you are settling in well and wish you many happy years there. ...
Oct 24,2017
Minithumbup
Sarah Merriman
By: 'Niki'
Oct 24,2017
0 people found
this helpful
Karen and Catherine at Reeds Rains in Portishead went out of their way to keep me up to date with the progress of my sale and purchase. They chased solicitors in the chain and communicated everything back to me promptly. Nothing was too much trouble. I can't thank them enough. And Sarah who took me through the mortgage application was brilliant in achieving exactly what I wanted. She explained all the options without any hard sell. Thanks to everyone. 10/10...
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Comment on agent fees
No-one likes paying the fees but I did get a great service.
Was this helpful? Yes
By: Catherine
Dec 05, 2017
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Hi Niki thank you for your lovely review. It was a pleasure to sell your home and to help you find a new one. Thank you for all your patience and support throughout the process. We hope you are settling in well and wish you many happy years there. ...
Oct 10,2017
Minithumbup
Sarah Merriman
By: 'Topcat'
Oct 10,2017
0 people found
this helpful
We first met Sarah whilst trying to negotiate a somewhat difficult purchase but immediate found her professionalism and knowledge of the subject made it easy to reach a satisfactory outcome. Having needed to call upon her a few occasions we were always warmly greeted in her office and expertly dealt with....
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Comment on agent fees
Reasonable - obviously dictated by the financial institutions, and therefore outside the agents control.
Was this helpful? Yes
Oct 04,2017
Minithumbup
By: 'Roy & Clive'
Oct 04,2017
0 people found
this helpful
Karen was excellent throughout the sale and purchase of my properties even when difficulties arose around the sale of my house. She was always positive and willing to help in any way she could, chasing when necessary and pointing me in the right direction when required and always keeping me informed of all situations as they arose and at the same time even when things got difficult she had a smile on her face or in her voice (if on the phone) that kept you posative. Her idea to have an open ho...
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Comment on agent fees
Good
Was this helpful? Yes
By: Catherine
Dec 08, 2017
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Hello Roy and Clive, Working with both of you was wonderful. From the moment Roy walked into our office we knew he had a very special home and we were delighted to be able to help him sell and to help find his new home. There were definitely some tense moments during the process but your support was fantastic throughout the process. We strive to not only achieve the best price in the shortest possible time but to ensure the sale progresses as smoothly as possible. I think our joint efforts achie ...
Oct 03,2017
Minithumbup
Catherine Deacon
By: 'Tim and Louise Hole'
Oct 03,2017
0 people found
this helpful
Karen ,Catherine and all the team at Portishead were brilliant and totally professional throughout our sale and purchase. They achieved the price we wanted and followed up everything to make sure we completed on the date we needed . We would not hesitate to recommend Reeds Rains to anyone who needs a complete and professional estate agent who keeps you informed all the way through ....
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Comment on agent fees
Absolutely first class
Was this helpful? Yes
By: Catherine
Dec 05, 2017
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Thank you so much for such a lovely review. It was such a pleasure to deal with you both, thank you for always being so supportive during the process. We hope you are settling into your wonderful new property. ...
Oct 02,2017
Minithumbup
Catherine Deacon
By: 'E & R Connaughton'
Oct 02,2017
0 people found
this helpful
We would like to place on record our thanks to the team at Reeds Rains in supporting us in what could have been a stressful process. They were there at all times to assist us in our successful purchase in Portishead and we would like to particularly thank Catherine as she made us feel that we were her only client and really appreciate all the work she did to move things forward in the last few weeks when everyone else seemed to have ground to a halt. The house we bought hadn't even gone o...
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Comment on agent fees
Not relevant as we were the buyers.
Was this helpful? Yes
By: Catherine and Karen
Oct 02, 2017
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Thank you so much for your lovely review. It was an absolute pleasure working with both of you. We wish you many happy years in your wonderful new home and can't wait to see the changes you make. ...
Sep 18,2017
Minithumbup
Catherine Deacon
By: 'C butler'
Sep 18,2017
0 people found
this helpful
Both Karen and Catherine were very helpful I had a deadline of 28days too complete and Catherine guided me through perfectly...
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By: Catherine and Karen
Sep 18, 2017
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Thank you so much for your kind review. It was a pleasure working with you to make sure that you achieved the deadline. We hope things are going well with the refurbishment and can't wait to see the changes you make. ...
Sep 14,2017
Minithumbup
Catherine Deacon
By: 'Peter'
Sep 14,2017
0 people found
this helpful
We had a great experience with Reeds Rains Portishead. The house purchase went more slowly than anticipated due to circumstances to do with the chain, but they kept us informed and confident at all stages. Very professional....
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By: Catherine and Karen
Sep 18, 2017
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Peter thank you so much for your kind review. We are thrilled to have helped you secure your new home and wish you and your family many happy years there.Please do keep in touch. ... ...
Sep 07,2017
Minithumbup
Catherine Deacon
By: 'Helen'
Sep 07,2017
0 people found
this helpful
We have used Reeds Rains twice over the last 3 years, the first time wasn't as great as this time (staff change) however the recent house sale we did, I could not fault the staff - they were ALL superb. I met Karen first who has the most wonderful, positive demeanour and is a pleasure to chat to and then we dealt with Catherine who went through our sale and she was also fantastic. Really on the ball, knew what was happening, chased all the correct people and got back with any queries very prom...
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Comment on agent fees
Comparable with the other Agents in Portishead
Was this helpful? Yes
By: Karen and Catherine
Sep 07, 2017
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Hi Helen, thank you so very much for your review. We are both so thrilled that the sale of your wonderful home has now completed and we can't wait to watch as the work unfolds at the new house, it will, we are sure, be as stunning as the previous, already thinking of potential buyers! We strive to make the process of moving as stress free for our Vendors and Purchasers alike, sometimes of course it does become especially difficult, always made so much easier when we have Vendors such as you a ...
Aug 28,2017
Minithumbup
Catherine Deacon
By: 'Gill'
Aug 28,2017
0 people found
this helpful
I recently bought a house in Portishead through this estate agent's. The staff were always helpful and proactive when necessary....
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Comment on agent fees
N/A
Was this helpful? Yes
By: Catherine Deacon
Aug 29, 2017
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Gill thank you so much for your kind review. Hope you are settling in well and enjoying your beautiful new garden. We'd love to see your new home again once you have have made all the changes you had planned. ...
Aug 28,2017
Minithumbup
By: 'The Blackwells'
Aug 28,2017
0 people found
this helpful
Karen was brilliant, very helpful, attentive and a joy to deal with. I have dealt with many agents over the years and I think she was probably the best....
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Comment on agent fees
It would always be nice if they were less but you get what you pay for!
Was this helpful? Yes
By: Karen
Aug 29, 2017
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Thank you so much for such a lovely review. It was such a pleasure to deal with you both, thank you for always being so helpful and accommodating during the process. I hope you are settling into your wonderful new property and making it into your forever home. Thank you again. ...
Aug 24,2017
Minithumbup
Catherine Deacon
By: 'Mi-su'
Aug 24,2017
0 people found
this helpful
The team at Reeds Rains has been most professional - they kept all the plates spinning, and we completed in record time! We cannot thank Catherine enough for her care and personal touch all the way through. Thank you, and we are thrilled with our new home....
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Was this helpful? Yes
By: Catherine and Karen
Aug 25, 2017
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Thank you so much for your lovely review Mi-su. Just so pleased we could help you make the move in the timescales you had. Wishing you many happy years in your beautiful new home. Catherine and Karen ...
Aug 15,2017
Minithumbup
Catherine Deacon
By: 'E Arnall'
Aug 15,2017
0 people found
this helpful
I cannot express how wonderful the staff have been. Not only are they extremely professional, they are friendly and supportive. They have been at the end of the phone morning and night! They are an absolute credit to the team and the company. I will not hesitate to use the office again and I cannot wait to sell our house with them in the future....
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Was this helpful? Yes
By: Karen and Catherine
Aug 16, 2017
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Thank you so much for your kind review. We are thrilled to have helped you secure your new home. We can't wait to see the changes you make and wish you many happy years there.Please do keep in touch. ...
Aug 11,2017
Minithumbup
Catherine Deacon
By: 'Lisa and Duncan Cook'
Aug 11,2017
0 people found
this helpful
We have nothing but praise for Karen and Catherine. We will without doubt use Reeds Reins next time and I have been recommending them to my friends. Thank you for the personal touch ladies!...
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By: Karen and Catherine
Aug 11, 2017
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Thank you so much Lisa and Duncan for your kind words, we were thrilled to secure the property for you and can't wait to see the results of the refurbishment that you are planning, do keep in touch. ...
Aug 04,2017
Minithumbup
Catherine Deacon
By: 'Abi and Stuart Smith'
Aug 04,2017
0 people found
this helpful
Hi Karen I just wanted to say a massive THANK YOU to you and Catherine and all at Reeds Rains from Stuart and myself for everything you've done for us in helping us to secure our forever home at Beach Road West. It's certainly been a rollercoaster of a ride, from the moment we saw the house advertised, to being on the market with yourselves, sold so quickly and in a position to put in an offer, and followed by all the ups and downs of the last couple of months! It felt so amazing to get the call...
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Comment on agent fees
Good
Was this helpful? Yes
By: Karen and Catherine
Aug 08, 2017
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Thank you so much Abi and Stuart, can't imagine your wonderful new property being so loved by anyone other than your family, many, many happy years ahead for you all (and a bit of DIY for Stuart!) It has been a real pleasure bringing this chain together to enable your purchase to go ahead, so very worth the sleepless nights (for us all) and we can't wait to hand the keys over to you on completion. ...
Aug 03,2017
Minithumbup
Catherine Deacon
By: 'DeemaryD'
Aug 03,2017
0 people found
this helpful
My past experiences with Estate Agents have not been great, but I found Reeds Rains agents to be most helpful and friendly. I was most impressed with Catherine, who was always happy to help in all sorts of ways with any problems, even on her days off and out of hours. She is an exceptional person....
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Comment on agent fees
Good
Was this helpful? Yes
By: Catherine
Aug 08, 2017
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It was an absolute pleasure selling your family home, I am so thrilled that it has enabled you to move nearer your family. Do keep in touch and let us know how you are settling in, thank you so much for your lovely review. ...
Jul 28,2017
Minithumbup
Catherine Deacon
By: 'Alan'
Jul 28,2017
0 people found
this helpful
So pleased we choose to change to reeds rains. Being a stressful period selling our property, Karen and Catherine were so easy to work with. Plenty of drive and motivation to assist with our sale in a professional and competent manner. Such a shame that the other estate agents in the chain could not follow the same example...
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Comment on agent fees
Good
Was this helpful? Yes
By: Karen and Catherine
Aug 08, 2017
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What can we say Alan! It has been a pleasure dealing with you both, at times I know it was extremely difficult for you, progressing sales can be very emotional at the best of times, in your case a move out of the area made it understandably worrying. However we are so happy that you were able to make the move and wishing you very many happy years in your new hometown, don't forget to keep in touch. ...
Jul 26,2017
Minithumbup
By: 'Hannah'
Jul 26,2017
0 people found
this helpful
Karen was very helpful and understanding when we wanted to view the house to get quotes for building work (before completion). She helped us get a good price for the house even with our very tight budget. Was very enthusiastic with ideas on how to renovate the property. Very positive experience all round....
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Comment on agent fees
Seeing as this was our first time purchase of a house I couldn't really comment but we weren't shocked by the price so that's good.
Was this helpful? Yes
By: Karen and Catherine
Aug 08, 2017
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Thank you so much Hannah, such a pleasure to have handed the keys over to you on completion - we hope that you both have many happy years enjoying the new house. Looking forward to seeing how the work progresses, thank you again. ...
Jul 25,2017
Minithumbup
Catherine Deacon
By: 'LB'
Jul 25,2017
0 people found
this helpful
My husband and first contacted Reeds Rains to enquire about the property we were interested to purchase, rather than to sell ours. As the negotiations progress on our offer to buy we explained that we would be listing our property with whichever Agent had the lowest fees and quickest turnaround time for a 'Rightmove' listing. Originally supported by Rozzanna Farbrace, our house was on the market that very evening with competitive (capped) fees and a brochure to match. Rozzanna already had view...
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Comment on agent fees
As above.
Was this helpful? Yes
By: Karen and Catherine
Aug 08, 2017
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Thank you for such a lovely review LB. We are over the moon for you and the family that, after some anxious final weeks, you were able to move into your dream home. Remaining calm is sometimes very difficult, it's such an anxious and emotional time and thank you for bearing with us throughout it all, it was so worth it (although I'm sure we have a few extra grey hairs too!) Please do keep in touch, we would love to see the house when you've carried out some work. ...
Jul 24,2017
Minithumbup
By: 'anon'
Jul 24,2017
0 people found
this helpful
Karen was a pleasure to deal with and helped make our purchase as smooth as possible. She was easy to contact and always called back when she said she would. We were very grateful to her for all her help....
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Comment on agent fees
NA
Was this helpful? Yes
By: Karen and Catherine
Aug 08, 2017
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Thank you so much for your kind review, we pride ourselves on being always here to not just listen but to help with the whole process from start to finish. Thank you again. ...
Jul 23,2017
Minithumbup
Catherine Deacon
Sarah Merriman
By: 'Fiona'
Jul 23,2017
0 people found
this helpful
Thank you Reeds Rains for all your help. Such great customer service from you all. Thank you for the flowers and hamper x...
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By: Catherine and Sarah
Aug 08, 2017
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Thank you so much Fiona for your lovely comments, it was a pleasure to work with you. Although it was pretty nail biting at times we are so thrilled that you are so very happy in your wonderful new home. Keep in touch. ...
Jul 22,2017
Minithumbup
By: 'Martin'
Jul 22,2017
0 people found
this helpful
I was selling a house in Portishead on behalf of my late father. Karen was always positive, pragmatic and coordinated activity to my entire satisfaction with just enough communications to effect a good outcome but not too much to be tiresome. She made herself available to facilitate activity at all times which was really helpful....
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Comment on agent fees
Yes, there was a fee to be paid, but it seemed like pretty reasonable value.
Was this helpful? Yes
By: Karen and Catherine
Aug 08, 2017
View all comments (1)
Thank you so much Martin for your review of our services. We strive to not only achieve the best price in the shortest possible time but also to make sure that the sale progresses as smoothly as possible. I think we achieved all of the above with your sale and we were thrilled that your Dad's lovely home sold to such a deserving young family. Thank you also for being so helpful during the process. ...
Jul 21,2017
Minithumbup
Catherine Deacon
By: 'Paul & Lesley 33 Valley Rd'
Jul 21,2017
0 people found
this helpful
From the initial valuation with Karen and Catherine to the sale and through to completion, their attention to customer service and detail is second to none. They saved our sale when a second valuation undercut the value form the initial offer by £35k because of a surveyor with no local knowledge. With Karen's particular experience of our area, she was able to convince the purchaser of the surveyors lack of understanding and this resulted in a successful completion. In the past we have use...
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Comment on agent fees
in line with standard rates which in this instance we were happy to pay considering the excellent service we received.
Was this helpful? Yes
By: Karen and Catherine
Aug 08, 2017
View all comments (1)
Thank you Lesley and Paul, it was fantastic to work with you both during the whole sale process, your input in progressing the legal work was so appreciated, particularly on the difficult onward purchase. Please do keep in touch, we really can't wait to see the changes that you make to your wonderful new home - don't forget to invite us back to value when the time is right! ...
Areas covered
  • BS20
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 77% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £200,000
  • Max: £725,000

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
2 0 0 0 16 0 13 0 0 0
Candy Minshall Candy Minshall
Sales Negotiator
0 reviews

About Candy No description set View full profile
Rozzanna Farbrace Rozzanna Farbrace
Lettings Manager
0 reviews

About Rozzanna No description set View full profile
Catherine Deacon Catherine Deacon
Sales Negotiator
19 reviews

About Catherine No description set View full profile
Sarah Merriman Sarah Merriman
Mortgage Advisor
3 reviews

About Sarah No description set View full profile
Martin Bowley Martin Bowley
Director
1 reviews

About Martin No description set View full profile

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Fees

No fees set.
Last updated at 9:51 AM 27/12/2017 by martin bowley

Complaints Procedure

No procedure set.
Last updated at 9:51 AM 27/12/2017 by martin bowley

Awards won by Reeds Rains, Portishead BS20 6EL

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