Reeds Rains Penwortham Branch has a dedicated sales team lead by Branch Manager Rachel Patterson, who has over 25 years experience in selling property in and around the Penwortham area. Our aim is to give the ultimate selling, buying, letting and renting experience. Our customer service is second to none, our customers are given the priority, superb customer service, knowledge and time they deserve. We always try to exceed our customers expectations.
Reeds Rains

27 Liverpool Road Penwortham
Lancashire
PR1 9XD

01772 749266
Website not available

Properties for Sale
Properties to Rent

“ Helpful and understanding.... ”

Jun 17,2018
Minithumbup
By: 'Ingrid'
Jun 17,2018
0 people found
this helpful
We have had great customer service from all the staff at the Penwortham branch. They have been helpful and understanding during the sale of our house (which was sold STC within a couple of days) and the soon to be completed purchase of our next ...
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Comment on agent fees
Possibly higher than some but good service comes at a price!
Was this helpful? Yes

“ attentive and supportive... ”

Jun 11,2018
Minithumbup
By: 'JC'
Jun 11,2018
0 people found
this helpful
Very understanding and answered our concerns when listing. We had regular feedback from Sue and Adam as well as Rachel and all dealings were professional. Encouraged all parties to prompt completion. Thank you all...
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Comment on agent fees
Reasonable
Was this helpful? Yes

“ Excellent service... ”

Jun 11,2018
Minithumbup
By: 'MM'
Jun 11,2018
0 people found
this helpful
I did my home work before I put my property on the market and spoke to several estate agents. I was impressed with the whole team at Penwortham Reeds Rains branch - very knowledgeable, professional and excellent marketing skills, especially Rachel and Sue. They guided ...
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Comment on agent fees
Appropriate, also the fee for the professional photographer was worth paying to show the house at its best.
Was this helpful? Yes
Mar 02,2018
Minithumbup
By: 'A satisfied customer.'
Mar 02,2018
0 people found
this helpful
I have nothing but praise for Rachel especially and for her team at Penwortham,throughout the whole of the conveyancing period. Rachel was most experienced and professional at all times, but also helpful, supportive, ane this was relayed to the whole team. I think to ...
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Comment on agent fees
During the whole of the conveyancing periods there were no misunderstandings and the Agents Fees were fair and justified.
Was this helpful? Yes
Feb 24,2018
Minithumbup
By: 'Mrs L Smith'
Feb 24,2018
0 people found
this helpful
I have dealt with Reeds Rains sales as well as Lettings. They are extremely professional but also approachable and have excellent local knowledge. Any queries and paperwork have been dealt with quickly, efficiently and accurately. They are a pleasure to deal with in what can ...
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Comment on agent fees
Happy to pay for their expertise and are comparable with other agents.
Was this helpful? Yes
Feb 07,2018
Minithumbup
By: 'Mr Kenneth Coward'
Feb 07,2018
0 people found
this helpful
From the start you just felt in good hands. From the first appointment very punctual and plenty of knowledge of the area, and prices of property. They're updates on the sale was very impressive from all the staff, very helpful. Thanks...
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Comment on agent fees
Fees possibly a little higher than others but worth paying for the service you get.
Was this helpful? Yes
Jan 03,2018
Minithumbup
By: 'Nancy and Jeanette'
Jan 03,2018
0 people found
this helpful
During the sale of our late mothers property Rachel and her team kept us informed at all times endlessly pursuing other solicitors in the chain We would have no problem in recommending them in every aspect .A big thank you all round....
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Comment on agent fees
Although seemed a little expensive it was worth it in the end they took care of everything
Was this helpful? Yes
Dec 22,2017
Minithumbup
By: 'Emma N'
Dec 22,2017
0 people found
this helpful
Hello, I just wanted to get in touch after my experience of Reeds Rains handling the sale of my property. I don't normally make a point of contacting companies regarding their level of service, but I felt compelled to in this instance. My property ...
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Comment on agent fees
Fees seemed comparable with other local estate agents. But the service was superior.
Was this helpful? Yes
Dec 13,2017
Minithumbup
By: 'Susan Tattersall'
Dec 13,2017
0 people found
this helpful
The staff at the Penwortham branch were exceptional. Both Rachel and Sue managed to balance the fine line between being friendly and professional. Our house sale and purchase proved to be rather protracted, Rachel and Sue were endlessly patient, and helped us through a difficult ...
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Comment on agent fees
Good.
Was this helpful? Yes
Sep 25,2017
Minithumbup
By: 'Bev & John Stewart'
Sep 25,2017
0 people found
this helpful
Rachel, Sue & Grace were all very helpful and friendly. Communication was excellent with regular telephone updates. Whenever we phoned or called into the office they each knew exactly where things were up to and obviously kept each other well informed as well as liaising ...
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Comment on agent fees
Probably not the cheapest but you get what you pay for and we certainly got an excellent service so feel we got value for money
Was this helpful? Yes
Sep 22,2017
Minithumbup
By: 'Joan'
Sep 22,2017
0 people found
this helpful
Rachel and her team provided an excellent professional service and I would thoroughly recommended. High standards were maintained at all times. The house sale went through quickly and all was taken care of by Rachel and her team. Many thanks to you all....
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Comment on agent fees
Good
Was this helpful? Yes
Jul 06,2017
Minithumbup
By: 'super service'
Jul 06,2017
0 people found
this helpful
This estate/letting agent were very proactive at getting my business and then very professional once I had appointed them to let my house. I let the property within a week of advertising with them and have been delighted with the service throughout the process. ...
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Comment on agent fees
sensible fee
Was this helpful? Yes
Jul 05,2017
Minithumbup
By: 'David'
Jul 05,2017
0 people found
this helpful
We were delighted with the excellent, efficient and effective service we received from all members of the Penwortham Branch team who were always willing to help and offered swift response with a personal touch....
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Comment on agent fees
The going rate
Was this helpful? Yes
Mar 08,2017
Minithumbup
By: 'Lucinda'
Mar 08,2017
0 people found
this helpful
I received excellent customer service both when buying my property and also when renting it out. I was impressed at how quickly my initial email enquiries were responded to. This contrasted hugely with all the other agents I emailed from links in a national internet ...
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Comment on agent fees
Considering the excellent service I received,I would say that they were good value for money.
Was this helpful? Yes
Feb 21,2017
Minithumbup
By: 'Charlotte Rhodes'
Feb 21,2017
0 people found
this helpful
Rachel, Grace and Sue have been fantastic throughout. From marketing, selling and helping us find our new home. We would and have recommended Reeds Rains. 5 stars from us! Thank you very much....
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Comment on agent fees
Good
Was this helpful? Yes
Feb 10,2017
Minithumbdown
By: 'cjdandrews'
Feb 10,2017
1 people found
this helpful
Booked the afternoon off work to view a house with reeds rains Penwortham and Kirkham, both houses I went to view neither agent turned up. If I were the vendors of either property I would be incredibly annoyed at the lack of competence and professionalism ...
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Comment on agent fees
bad - complete lack of compitance shown. no value for money at all
Was this helpful? Yes
By: Rachel Patterson
Feb 17, 2017
View all comments (1)
We are very sorry for any inconvenience caused, I know we have been in communication with yourself, to explain we were early to the viewing, we went into the property to put the lights on etc, and waited for you, but unfortunately you were delayed in getting to the property, by the time you got there, our representative had left, and we did advise you that she would return, but you declined our offer. ...
Jan 16,2017
Minithumbup
By: 'Kath and Ken Royle'
Jan 16,2017
0 people found
this helpful
Rachel's pleasant smile, helpful attitude and prompt attention convinced me that Reeds Rains were prime candidates to sell our land. It was however her clear knowledge of the business and undoubted expert advice that made her stand out from the competition. Rachel's excellent photo's, marketing ...
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Comment on agent fees
Worth paying above average for expert guidance, effective marketing and support from a professional team.
Was this helpful? Yes
Nov 15,2016
Minithumbup
By: 'Stuart Bullen'
Nov 15,2016
0 people found
this helpful
Certainly did not expect such good service, it was a pleasure dealing with Penwortham branch. Many thanks to Sue and Rachel especially for coping with my rather exacting requirements....
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Comment on agent fees
Above average.
Was this helpful? Yes
Nov 15,2016
Minithumbup
By: 'SueB'
Nov 15,2016
0 people found
this helpful
Sue has provided an excellent service to me. She is knowledgeable and gets back to me promptly with answers. The service I have received is very professional and so much of an improvement on the last agents I used. I am confident we can build ...
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Comment on agent fees
I was able to negotiate a better fee which was the same as my old agents. This was a major factor in my decision to use this company. I would have liked a bit more information on the deposit related fees as I feel this is a bit high considering if I performed this process myself there would be no charge and not much effort on my part. Paying yearly for this is a concern.
Was this helpful? Yes
Nov 15,2016
Minithumbup
By: 'Peter and Laura Jones'
Nov 15,2016
0 people found
this helpful
Had my house up for sale with another agent in penwortham. I didn't feel they were doing the best job as many people came that were looking for something different but the agents insisted that they View. Move to RR in penwortham and was blow ...
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Comment on agent fees
Agents fees were what I expected.
Was this helpful? Yes
Nov 13,2016
Minithumbup
By: 'Vijay'
Nov 13,2016
0 people found
this helpful
Really helpful with their service. Any queries they happily answered and got back to me. Highly recommend them. Grace was especially helpful....
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Comment on agent fees
I bought property off them so not applicable
Was this helpful? Yes
Oct 07,2016
Minithumbup
By: 'James'
Oct 07,2016
0 people found
this helpful
Very thorough professional staff who kept me informed every step of the way in the selling process. Did exactly what they said they would, returned calls etc and sold my house for the right price very quickly. Overall l was extremely impressed and would gladly ...
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Was this helpful? Yes
Oct 07,2016
Minithumbup
By: 'MrStaines'
Oct 07,2016
0 people found
this helpful
Polite and friendly staff that assisted with all aspects of my sale to coincide with my purchase on another property...
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Comment on agent fees
competitive/high, although you get what you pay for...
Was this helpful? Yes
Areas covered
  • PR1
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 100% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £70,000
  • Max: £225,000

Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
4 0 0 0 15 0 2 0 1 1

Fees

No fees set.
Last updated at 3:11 PM 23/01/2017 by Rachel Patterson

Complaints Procedure

No procedure set.
Last updated at 3:11 PM 23/01/2017 by Rachel Patterson

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