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Reeds Rains

11 Stockport Road, Marple, Stockport
Cheshire
SK6 6BD

0161 427 4777
Website not available

Properties for Sale
Properties to Rent

“ Brilliant customer service... ”

May 02,2018
Minithumbup
By: 'Naira'
May 02,2018
1 people found
this helpful
I am impressed with the professionalism and excellent negotiation and customer service skills displayed by Kate Cottier. Kate effectively supported my end to end journey in purchasing the property. Kate- thanks and please continue the good work. I will be suggesting Reed Rains to all ...
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Comment on agent fees
Excellent service
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By: Kate Cottier
May 02, 2018
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Thank you Naira, it was a pleasure dealing with you. ...
Feb 13,2018
Minithumbup
By: 'Two retired refugees from Somerset'
Feb 13,2018
2 people found
this helpful
Kate was very helpful and courteous. She was pro-active in persuading the seller to accept our offer, and put my mind at rest about an early completion date towards the end of the transaction....
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By: Kate Cottier
Feb 15, 2018
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Thank you for your kind comments, it was my pleasure, I hope you are both settled in. ...
Feb 10,2018
Minithumbup
By: 'alan durward'
Feb 10,2018
0 people found
this helpful
Very pleased,friendly contacts with all the staff involved, could not fault so far. Mrs/Mr A Q Durward New email. aquentindurward@gmail.com...
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Comment on agent fees
would suit me cheaper.if only.
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Nov 20,2016
Minithumbup
By: 'Sam'
Nov 20,2016
0 people found
this helpful
Fantastic staff and very patient. Couldnt have sold my property without them. They did a fantastic job liaising with solicitors and housing assoc. Well done.....thank you. Highly recommend...
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Comment on agent fees
Reasonable
Was this helpful? Yes
Oct 17,2016
Minithumbup
By: 'Emma Houghton'
Oct 17,2016
0 people found
this helpful
Angela deals with my rental properties and i find her very good and clear as to what is happening or going to happen. She is very professional with a friendly personal manner....
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Oct 07,2016
Minithumbup
By: 'K Gray'
Oct 07,2016
0 people found
this helpful
All the staff were really friendly and helpful. Angela made the process very smooth and had great communication with us. We would definitely use this branch again in the future....
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Oct 06,2016
Minithumbup
By: 'Byron stansfield'
Oct 06,2016
0 people found
this helpful
Very helpful and friendly. Made what could have been a stressful move into a pleasant and easy experience . I was fully informed of all processes and any questions I had where answered ....
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Comment on agent fees
No issues regarding the agent fees
Was this helpful? Yes
Oct 06,2016
Minithumbup
By: 'John Hall'
Oct 06,2016
0 people found
this helpful
Angela Robinson and all the staff in the Marple office were efficient, professional and friendly. The service could not have been any better...
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Sep 30,2016
Minithumbup
By: 'Denise'
Sep 30,2016
0 people found
this helpful
I have several houses managed by the Marple branch and over the past 3 years of dealing with them the turnover of letting staff has been quite high - 4 in total. Angela is probably the best I've had as point of contact and she definitely works ...
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Comment on agent fees
I was able to negotiate when I approached Reeds Rains Marple as I had several houses to rent out and they honoured this fee in Glossop. 2 of the houses I did purchase through Reeds Rains
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Sep 04,2016
Minithumbup
By: 'LeaMisty'
Sep 04,2016
0 people found
this helpful
Extremely helpful from the start to the end of the process even through challenging times! Great communication and kept us updated the whole time. Thank you for everything Angela...
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Jul 08,2016
Minithumbup
By: 'DDH'
Jul 08,2016
0 people found
this helpful
Angela is very detailed in her attention and leaves nothing to chance. She is very particular in keeping her customer up to date with matters in hand. Excellent work....
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Comment on agent fees
Agents fees are standard on every transaction. For repeat customers they should allow local representatives to offer flexibility in costs in order to retain continuity.
Was this helpful? Yes
Jul 05,2016
Minithumbup
By: 'Serena'
Jul 05,2016
0 people found
this helpful
Angela and the team have guided me through the business of finding a tenant and upgrading the property. They have kept me informed at every stage and offered advice that has been most useful. I could not have achieved such a successful result without them. ...
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Comment on agent fees
I find the fees high and there are several different things to pay for - a bit confusing. However, as I depend on Angela and the team I am happy to pay.
Was this helpful? Yes
Feb 09,2016
Minithumbup
By: 'RUNDMC'
Feb 09,2016
0 people found
this helpful
Since October 2015 we have been in regular contact with Reeds-Rains concerning the sale and purchase of two properties. All the way through the contract negotiations we have been kept totally informed in the most efficient and sympathetic manner in what was a most frustrating period. ...
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Comment on agent fees
All things considered they were reasonable.
Was this helpful? Yes
Dec 15,2015
Minithumbup
By: 'Jamie Dean'
Dec 15,2015
0 people found
this helpful
Contacted Reeds Rains of Marple with a purpose of viewing a property for rental, my time frames were extremely tight, had first viewing as promised property wasn't suitable so they managed to arrange a different viewing for the same day later in afternoon. Ok was ...
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Dec 14,2015
Minithumbup
By: 'Deanhall Real estate ltd'
Dec 14,2015
0 people found
this helpful
I have found all members of staff at the Marple office to be very helpful and correct in the manner in which they have been able to assist in letting my properties. Considerate for both me as Landlord whist being certain the prospective tenant is ...
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Comment on agent fees
Whilst the initial letting fees are satisfactory the add on for inventory and TDP fees make the overall cost excessive and should be trimmed. The renewal fee for reprinting a new tenancy is excessive for both tenant and Landlord. David Hall
Was this helpful? Yes
Nov 19,2015
Minithumbup
By: 'chris macey'
Nov 19,2015
0 people found
this helpful
Excellent service provided by Eleanor, Kirsty and Adele. Kept me up to date at all stages and marketed the property correctly. Sold to second viewer at full asking price...
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Nov 17,2015
Minithumbup
By: 'Alyson Smith'
Nov 17,2015
0 people found
this helpful
We sold our house recently with the Marple branch, after three weeks on the market we had a seller. I would like to thank Adele for the impeccable service we received from start to finish. She made selling a family home easy always having an ...
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Comment on agent fees
I am very happy with the fees I paid, worth every penny.
Was this helpful? Yes
Nov 17,2015
Minithumbup
By: 'Stephen and Pat'
Nov 17,2015
0 people found
this helpful
Adele, Kirsty and Eleanor at the Marple branch of Reeds Rains were entirely helpful and supportive when we were looking for a property. They were efficient at arranging appointments for viewings and always kept us in the loop. We have just purchased our lovely home ...
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Nov 16,2015
Minithumbup
By: 'JMVickers'
Nov 16,2015
0 people found
this helpful
Since the arrival of Eleanor and Adel the house sale progressed rapidly . They were very supportive with the sale and the house move following a period of stagnation . They were both very professional in their approach to the client and provided sound advice ....
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Comment on agent fees
Not a problem .
Was this helpful? Yes
Nov 14,2015
Minithumbup
By: 'Sandra Boyd'
Nov 14,2015
0 people found
this helpful
Eleanor came out to give us an estimate for our property, from the instant she came in she was so friendly and very knowlegable and helpful. Once we decided to go with Reeds Rains we got excellent help, especially we felt we got first class ...
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Jan 01,2015
Minithumbup
By: 'Alison Buckley'
Jan 01,2015
0 people found
this helpful
Helpful, prompt replies to queries and willing to meet us at convenient times to view property. Always cheerful & helpful. Thanks...
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Dec 19,2014
Minithumbup
By: 'David B.'
Dec 19,2014
0 people found
this helpful
The agents were straight on with selling the property and we had many viewings in the first couple of weeks with an offer within two weeks. We gave them keys and they showed the property when we were unable too.They kept in touch with ...
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Comment on agent fees
Very fair.
Was this helpful? Yes
Dec 10,2014
Minithumbup
By: 'Sarah'
Dec 10,2014
0 people found
this helpful
I recently bought a repossessed property through reeds rains, and as a first time buyer it was quite a risk, and there were a lot of things a was unsure of, but Tim was so helpful in following my case, and keeping me up to ...
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Comment on agent fees
Unsatisfactory
Was this helpful? Yes
Dec 08,2014
Minithumbup
By: 'M Rogers'
Dec 08,2014
0 people found
this helpful
I was very pleased with the quick and efficient service from all of the staff at this branch. They gave me sound advice in a difficult market and quickly found the appropriate buyer for my lovely niche property. They kept me well informed of progress ...
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Comment on agent fees
I found the fees too high in comparison with other local agents and discussed and agreed rate with the manager to facilitate this sale, which I was happy with.
Was this helpful? Yes
Dec 05,2014
Minithumbup
By: 'Mike Barber'
Dec 05,2014
1 people found
this helpful
The Marple branch was handling the sale of a property which was being sold by two brothers, one based in the UK and one based overseas. Having had our offer accepted, it became apparent that the seller's solicitors had insufficient resources to move the conveyance ...
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Nov 15,2014
Minithumbup
By: 'Mr & Mrs C'
Nov 15,2014
0 people found
this helpful
Bought a property through reeds rains over 12 months ago and dealt with Leon on a few occasions, he was mainly dealing with lettings at the time but was very helpful and honest throughout our purchase. We would defiantly use Reeds Rains again because of Leon's ...
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Nov 07,2014
Minithumbup
By: 'Jess & Amy'
Nov 07,2014
0 people found
this helpful
After contacting reeds rains about a viewing on a house, Leon contacted us about a viewing, We were very impressed with his patience and persiverance towards our requests! After finding out exactly what we wanted he rang us at a later date to show us 4 ...
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Was this helpful? Yes
Jul 08,2014
Minithumbup
By: 'DM'
Jul 08,2014
0 people found
this helpful
Leon was always available to answer any queries whether it was over the telephone or calling in to the branch without an appointment. He always did his best to find a tenant and gave his unbiased opinion in all circumstances....
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May 22,2014
Minithumbup
By: 'K Williamson'
May 22,2014
0 people found
this helpful
Kirsty was very helpful and dealt with all our enquires swiftly and kept us in the loop when we were concerned about how the deal was coming along. My only comment about what wasn\'t done was when i asked about what the vendors were ...
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May 21,2014
Minithumbup
By: 'Victoria parker'
May 21,2014
0 people found
this helpful
Leon offered excellent customer service and was very professional at all times. Excellent negotiations skills, when I asked to extend my lease for a month....
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 81% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £57,000
  • Max: £395,000

Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
8 2 8 0 8 0 12 0 0 0

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