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    James Segal
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    Helen Grieve
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    Sue Wood
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    Nicola Simper
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    Krystle Bowers
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    Jade Dentith
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    Krystal Bowers
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    Charlie Mitchell-Hill
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Reeds Rains

37-39 Church Street Macclesfield, Macclesfield
Cheshire
SK11 6LB

01625324005

Nov 15,2016
Minithumbup
By:
Nov 15,2016
0 people found
this helpful
I have recently sold a property through Reeds Rains, Macclesfield. I found the staff at the office to be very polite,courteous and professional - everything one expects from an estate agent. We had a problem with the buyer's solicitor which James and Sue sorted out very efficiently. I have nothing but praise for the service received, and will certainly use them again in future....
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Comment on agent fees
Reasonable for the work and effort put in during the sale process.
Was this helpful? Yes
Oct 27,2016
Minithumbup
By:
Oct 27,2016
0 people found
this helpful
Excellent professional service provided by Macclesfield Reeds Reins team. Complex sale handled well by Sue's tenacity & resilience to keep the customer happy at all times and informed. Humour and experience helps and the team help you navigate the selling process well....
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Comment on agent fees
Additional fees for photographs was worth the investment to get a buyer within 3 weeks.
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Oct 10,2016
Minithumbup
By:
Oct 10,2016
1 people found
this helpful
Fantastic, friendly service. Sold my house within 4 weeks, would recommend Reeds Rains Macclesfield to everybody buying or selling in the area. Sue was very helpful and always quick to come back to me....
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Comment on agent fees
Fair fees for the great service provided
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Oct 03,2016
Minithumbup
By:
Oct 03,2016
1 people found
this helpful
I can't thank Jade, Krystle, Sue, Cheri & the team enough for helping me in my relocation to Macc & securing my rental property back in April. Their amazing friendliness, genuine smiles & professionalism put me at ease straight away & their guidance, huge support & 'nothing too much trouble' attitude really helped in getting my ideal accommodation sorted quickly & stress-free during a very difficult time personally. Jade & the team really care; their customer service ...
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Sep 18,2016
Minithumbup
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Sep 18,2016
0 people found
this helpful
We had a viewing with Cherrie Parkinson last week and we thought she was a lovely personality, was very enthusiastic , gave lots of positive suggestions, very professional, obviously loves doing her job....
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Comment on agent fees
n/a
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Sep 15,2016
Minithumbup
By:
Sep 15,2016
1 people found
this helpful
I recently sold my property through Reeds Rains in Macclesfield, I can not fault the service, they are professional, very helpful and very pro-active. They sold the property quickly and without any hassle. They keep you updated at every stage of the sale, I would thoroughly recommend using them....
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Comment on agent fees
Good
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Sep 09,2016
Minithumbup
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Sep 09,2016
0 people found
this helpful
Charlie advised and arranged my remortgage very effiently and promptly. She updated me regulary via txt or email and accommodated appointments at short notice. Overall a pain free experience. Thank you Charlie....
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Comment on agent fees
Fees included inI tial consultation with Debbie Cook in 2014
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Sep 07,2016
Minithumbup
By:
Sep 07,2016
0 people found
this helpful
I'd like to thank both Paul and Charlie in helping me sort out my mortgage the first time round and more recently helping me to remortgage. Both members of staff were very efficient and communicated with me regularly during the whole process. I would also like to thank Alan who was extremely helpful with general queries and quite clearly very clued up about the industry! Thanks again guys!...
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Jun 17,2016
Minithumbup
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Jun 17,2016
0 people found
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All staff are very supportive and helpfull during a stressful time. Jade in paticular was massively supportive especially with chasing up solicitors who were hard to contact....
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Comment on agent fees
Brilliant
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Feb 17,2016
Minithumbup
By:
Feb 17,2016
1 people found
this helpful
Krystal has been very helpful through the whole process, she has stayed in touch with me and kept me updated on the progress and has explained to me what happens next at each stage. She has also chased my Solicitors for updates which i found very helpful as it is difficult for me when i'm working....
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Nov 24,2015
Minithumbup
By:
Nov 24,2015
3 people found
this helpful
Krystle was amazing with us. Always happy to help and I felt like she couldn't do enough to help you. Always returning emails with simple and clear answers and in a quick turnaround. Nothing was to much trouble to her. Friendly, professional and helpful. Wouldn't hesitate in recommending Krystle to anyone....
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Nov 11,2015
Minithumbup
By:
Nov 11,2015
1 people found
this helpful
The estate agent was very good at communicating where we were up to in the process and also in moving the process along when it had started to stall a little. She was also very helpful with the little things such as liaising between the sellers and ourselves about whether we wanted certain items that the sellers were happy to leave. Just made the whole process easier and pleasant. thanks!...
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Nov 06,2015
Minithumbup
By:
Nov 06,2015
2 people found
this helpful
We need more people like Krystle - the only person in my recent buy/sell experience who listened to my questions and concerns, and did what they said they would do, efficiently and effectively. Recommended....
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Nov 05,2015
Minithumbup
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Nov 05,2015
0 people found
this helpful
We've just bought a property in Macclesfield through Reeds Rains and right from the initial contact through to completion I can only say that Nicola couldn't have been more helpful. Nicola displayed a high level of professionalism throughout the buying process, and also helped us along the way with our varied questions, always with a sense that she was 'on our side'. The staff in the office were always really friendly and have made it all seem fairly straightforward. We both really appreciat...
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Oct 06,2015
Minithumbup
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Oct 06,2015
0 people found
this helpful
We have been very happy with Reeds Rains and we were particularly impressed with our main point of contact, Nicola Simper. She was incredibly positive and always made a great effort to keep us informed, even just to let us know there was nothing new to report. As we were moving and buying abroad it was hugely important to get the documents signed quickly so she kept things moving as fast as possible in a very polite and professional manner. We are very grateful to Nicola and the rest of the team...
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Sep 17,2015
Minithumbup
By:
Sep 17,2015
2 people found
this helpful
Krystle was excellent throughout the process. My sellers were difficult at times and Krystle ensured that the sale progressed as smoothly as possible despite numerous blockers. Additionally, where the multiple solicitors added unnecessary delays, Krystle kept dialogues flowing with all parties to ensure a completion date was agreed and hit. Without Krystle's tenacity my house purchase would have been memorable for all the wrong reasons. THANK YOU KRYSTLE - perfect service....
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Sep 11,2015
Minithumbup
By:
Sep 11,2015
1 people found
this helpful
Nicola from Reeds Rains has been superstar always getting in contact to update me and my husband on the property we bought with them .would highly recommend for the future was made a very easy pleasant transaction ....
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Sep 02,2015
Minithumbup
By:
Sep 02,2015
2 people found
this helpful
Krystal looked after Us very well buying our house ... There was a few hair raising moments and she was always calm delightful to deal with very professional... Thanks...
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Aug 24,2015
Minithumbup
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Aug 24,2015
0 people found
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Excellent advice and service from the time we decided to rent out our Apartment. We were kept fully informed at all times....
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Jul 10,2015
Minithumbup
By:
Jul 10,2015
2 people found
this helpful
I was extremely pleased with With Reeds Rains all the staff were extremely helpful. My main point of contact was Krystle, she very professional but also very friendly. I honestly felt she cared when I was dealing with her and I would say she went above and beyond her job role. I explained at the start of the process that I was on a deadline when moving and she did everything humanly possible to work to that, she even went to the vendors solicitor place of business to hurry them up when they were...
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Feb 15,2015
Minithumbup
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Feb 15,2015
0 people found
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Nicola was superb throughout the process of finding a tenant and getting them moved in. I was impressed at how committed she was to making sure the house was ready for the tenants; at times, when a few things didn't seem to be going right in getting the house ready, she was more stressed (in a good way) than me about it even though none of it was her fault! To me this showed great commitment and I'm very grateful to Nicola for all her hard work. Thank you :)...
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Feb 11,2015
Minithumbup
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Feb 11,2015
0 people found
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I have been a Landlord for 4 years. I bought my first property through Reeds Rains and have used them for my Lettings ever since. They have helped me enormously through all the processes of being a landlord. I now have multiple properties and all the staff at Reeds Rains can't do enough to help me. Sue and Nicola have been fantastic at letting my properties over Christmas. James the Manager is amazing and is always available to offer advice. I cannot recommend this branch and all its staff enoug...
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Comment on agent fees
Fair Fees
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Jan 11,2015
Minithumbup
By:
Jan 11,2015
0 people found
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Overall service was second to none and in particular the communication between James and Helen and prospective purchasers regarding all matters was superb. The service provided by all the staff and Helen in particular was very efficient and professional, making the process of selling the property hassle and stress free. I would recommend Reeds Rains, Macclesfield, to anyone considering the sale of a property....
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Dec 18,2014
Minithumbup
By:
Dec 18,2014
0 people found
this helpful
Reeds Rains were very helpful in helping sell our property from their initial visit through to completion. They kept us informed at all times of how things were progressing. We would certainly recommend the company and should we ever need to sell in the future would definitely use them again....
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Comment on agent fees
Acceptable. Not the cheapest but well worth the money for details provided in their sales literature and advertising
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Dec 16,2014
Minithumbup
By:
Dec 16,2014
0 people found
this helpful
Having used two agents who specialise in the village I lived in to little effect I decided to try an agent with a less specialised brand. Having had 1 viewing over the previous 4 months Helen Grieve at Reeds Raines proved tto be a breath of fresh air driving 14 viewings and finding a buyer for my property. I was delighted by the overall professionalism of everyone I dealt with within the branch and when I met with my purcasers they were very pro-active in the praise they gave to Helen for all ...
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Dec 11,2014
Minithumbup
By:
Dec 11,2014
0 people found
this helpful
Hi I would like to thank Sue Wood at the Macclesfield Branch of Reeds Rains for working so hard in finalizing my purchase of the above property. This isn't the first time I have purchased a property with the help of Sue Wood at Reeds Rains Macclesfield, She has proven to be a reliable and hard working agent to work with on property acquisitions. I do rather a lot of investing in property and it is a pleasure to deal with Sue! Thanks Again...
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Dec 10,2014
Minithumbup
By:
Dec 10,2014
0 people found
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Helpful, friendly, available when required, arranged several visits to property, contacts with the Vendor, and managed the various offers I made. The surveyors they recommended were fine and the survey satisfactory. My only criticism is under pressure, I felt, to use their recommended solicitor when I made it clear I wanted to use our family solicitor, hence the Good as opposed to Excellent overall rating...
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Comment on agent fees
Fees paid by Vendor - not me
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Dec 01,2014
Minithumbup
By:
Dec 01,2014
0 people found
this helpful
House let within a day! Nicola Simper you delivered outstanding results from start to finish. The service provided exceeded all expectations. You have a 'natural flair' for your job and are a credit to Reeds Rains. I will definitely be using your services again soon for my next sale/letting....
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Nov 29,2014
Minithumbup
By:
Nov 29,2014
0 people found
this helpful
Sue Wood has been very helpful over the last 18 months organising my lettings for the above and other properties. She has attended to every issue with enthusiasm and thoroughness. It has been a pleasure to work with her....
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Nov 27,2014
Minithumbup
By:
Nov 27,2014
0 people found
this helpful
Dealing with Nicola was an absolute pleasure from the start, she made what could be a very stressful process, simple. When I had a query regarding the property Nicola was always very quick to respond, very friendly and was able to answer my queries in full. I would definitely deal with Reeds Rains again with future tenancies due to the level or service I received from Nicola....
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 94% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £1,400
  • Max: £440,000

Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
6 0 2 0 14 0 20 0 3 0
James Segal - no image available James Segal
Branch Manager
4 reviews

About James I have proudly been the Branch Manager of the Macclesfield Branch of Reeds Rains since 2000, currently over 14 years, and continue to provide excellent service with a well trained, organised team of s View full profile
Helen Grieve - upload your photo Helen Grieve
12 reviews

About Helen No description set View full profile
Sue Wood - upload your photo Sue Wood
11 reviews

About Sue No description set View full profile
Nicola Simper - upload your photo Nicola Simper
7 reviews

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Krystle Bowers - upload your photo Krystle Bowers
7 reviews

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Jade Dentith - upload your photo Jade Dentith
1 reviews

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Krystal Bowers - upload your photo Krystal Bowers
3 reviews

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Darren Starr - upload your photo Darren Starr
1 reviews

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Charlie Mitchell-Hill - upload your photo Charlie Mitchell-Hill
1 reviews

About Charlie No description set View full profile
Charlie Mitchell-Hill - upload your photo Charlie Mitchell-Hill
0 reviews

About Charlie No description set View full profile

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