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    Tracey Thornton
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    Tracy
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    Karen
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    Selena
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    Paul Turner
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    Karen and Selena
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    Liam Doran
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    Molly Jones
No description available.
Reeds Rains

23 Market Place Huddersfield
West Yorkshire
HD1 2AA

01484910113

Dec 04,2016
Minithumbup
By:
Dec 04,2016
0 people found
this helpful
Excellent and very pleasant. They have dealt with my queries efficiently and they were there all the time whenever I had any issue. Simply brilliant service...
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Comment on agent fees
Good
Was this helpful? Yes
Nov 05,2016
Minithumbup
By:
Nov 05,2016
1 people found
this helpful
Tracey was fantastic, she was very polite, efficient and extremely helpful. Nothing was too much trouble. I would definitely recommend Reeds Rains and would use them again...
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Oct 17,2016
Minithumbup
By:
Oct 17,2016
0 people found
this helpful
Very efficient - they re-let my flat with a gap of only 1 week to a good, well referenced new tenant...
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Comment on agent fees
OK
Was this helpful? Yes
Aug 31,2016
Minithumbup
By:
Aug 31,2016
0 people found
this helpful
Excellent speed and service. Our house was let quickly, smoothly and efficiently. Molly was responsive and took us through the letting process....
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Comment on agent fees
Reasonable.
Was this helpful? Yes
Jun 30,2016
Minithumbup
By:
Jun 30,2016
0 people found
this helpful
Excellent service. Would highly recommend. Kept informed by phone and email and even international call to help with renting of property. Great team work . Well done guys.Will definitely use your service again. Thanks Judith Thomas....
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Comment on agent fees
No problem regards fee. Reasonable.
Was this helpful? Yes
Jun 24,2016
Minithumbup
By:
Jun 24,2016
0 people found
this helpful
We put our house on the market in January 2016 and sold our house and purchased our new house May 16. We ended up in quite a large chain however both Karen and Selena kept the chain active with their active sales progression skills. We were regularly kept up to date and supported in making sure all parties, five of us in total, coordinated our efforts for the agreed completion date. Having dealt with other estate agents during the same and purchase, it made me aware of just how good the sales ne...
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Comment on agent fees
Not the cheapest but you get what you pay for. They were worth every penny and without them our sale would have been severely delayed and the chain could quite well have collapsed. I would thoroughly recommend.
Was this helpful? Yes
Jun 20,2016
Minithumbup
By:
Jun 20,2016
0 people found
this helpful
The service I received from Karen and Selena was amazing,very professional and very friendly,a pleasure,highly recommended professionals...
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Comment on agent fees
Very reasonable.
Was this helpful? Yes
Apr 12,2016
Minithumbdown
By:
Apr 12,2016
0 people found
this helpful
Karen did not return telephone calls, important and exact information was not always relayed to all the appropriate people ie: the other estate agents, the people in the bungalow we were buying were not given the confirmed actual agreed moving date. Other times she was never available to take calls, messages got lost. Karen was abrupt, short and definitely not telephone customer friendly when I did get to speak to her. Paperwork had wrong information on it.The former owners of the bungalow expre...
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Comment on agent fees
K/A
Was this helpful? Yes
Apr 05,2016
Minithumbup
By:
Apr 05,2016
0 people found
this helpful
Excellent service again, came back to me when I left messages if they weren't available. Found a tenant within a couple of weeks and they handled all the viewing for me....
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Comment on agent fees
Fees were reasonable
Was this helpful? Yes
Jan 18,2016
Minithumbup
By:
Jan 18,2016
0 people found
this helpful
Very happy with the service provideed by Jamie & Emma good communication and quick re-let of my property making it as hassle free as possible....
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Comment on agent fees
Reasonable
Was this helpful? Yes
Jan 18,2016
Minithumbup
By:
Jan 18,2016
0 people found
this helpful
Karen and Selena were very helpful and kept me informed throughout the purchase process. We experienced some legal issues along the way with the purchase but the ladies were helpful in keeping all parties informed and chasing up relevant parties where necessary to help move things along. I would certainly be happy to use your services in the future. Many thanks...
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Jan 15,2016
Minithumbup
By:
Jan 15,2016
0 people found
this helpful
We purchased a property through Reeds Rains. We found Tracey both helpful and supportive. Particularly during the final stages of the process, Tracey's assistance was fantastic....
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Comment on agent fees
N/A
Was this helpful? Yes
Jan 08,2016
Minithumbup
By:
Jan 08,2016
0 people found
this helpful
Very good service with excellent communication, particularly when dealing and relating information with the (inept, and uncommunicative) solicitors. We were emailed, and phoned regularly, with updates and developments. All in all, an excellent service. Many thanks....
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Dec 15,2015
Minithumbup
By:
Dec 15,2015
0 people found
this helpful
Both Karen and Selena kept me informed in every step of my house sale in both in the progress,customer feedback,and was also in constant contact with my solicitors,and were very polite with every conversation....
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Dec 06,2015
Minithumbup
By:
Dec 06,2015
0 people found
this helpful
Jamie was able to find tenants within two weeks. I was assured by him that he would find tenants very quickly as the house was in a good location and newly decorated. I had previously had to other agents trying to let out my propery, but they were not able to. Jamie did exactly What he said. Great service and very happy with the whole team. Thankyou...
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Nov 18,2015
Minithumbup
By:
Nov 18,2015
0 people found
this helpful
Found a buyer for my late mother's property at a fair price and within an acceptable time scale. All staff polite and good to deal with....
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Comment on agent fees
Feel they are on the high side but paid for the perceived expertise.
Was this helpful? Yes
Nov 17,2015
Minithumbup
By:
Nov 17,2015
0 people found
this helpful
The property was not previously under RR management. When I informed Jamie that it was coming empty he arranged for a sign board same day and it went up the following day. He also put the property on the Web same day. This drew a very quick response. Following up on the prospective tenant was very efficient and she signed up within 2 days. Emma was responsible for the administration and made sure all the documentation was complete, and chased me up for any outstanding items. The tenant moved in...
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Comment on agent fees
Fees charged as discussed.
Was this helpful? Yes
Nov 10,2015
Minithumbup
By:
Nov 10,2015
0 people found
this helpful
I approached Reeds Rains to find residential tenants for what was formerly a student let. I was let down by another agency in HD1. At first, I was pleased with the rent valuation given by Reeds Rains but as the house was going nowhere quickly I agreed to gradually reduce the rent until it was rented. This was disappointing as it may have extended the void period (I wish it was more realistic to start with). Credit to the agency in that they do a good job in evaluating suitable tenants by referen...
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Comment on agent fees
Despite the fees being discounted for this property I still maintain that they are high, especially as I requested a minimum 12 month tenancy and the tenant was given a six month contact. If they leave after 6 months, the charge will prove to be proportionally high. I have had experience of another agent who charges a lower fee yet provides an equally good service. Perhaps this is down to Reeds Rains, larger company policy.
Was this helpful? Yes
Nov 06,2015
Minithumbup
By:
Nov 06,2015
0 people found
this helpful
From my first contact with Reeds Rains I haven't been able to fault them. The initial valuation was carried out by Paul who was punctual (a big deal for me) and easy to get on with. I had no jargon just clear, easily understandable advice with a clear fee forecast. I had already moved out of the property to relocate in London so it was a relief to find out I could leave the key with him and they would deal with all the viewings and arrangements. We received an offer within 2 weeks a...
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Comment on agent fees
For the amount of work they had to do the fee was great value for money.
Was this helpful? Yes
Nov 06,2015
Minithumbup
By:
Nov 06,2015
0 people found
this helpful
Having had my house previously on the market with another estate agent, I have been extremely impressed with how Reed Rains have handled marketing and my sale. Firstly Reed Rains marketed my house with a realistic market value and I have been very happy with the pictures, brochure and internet marketing. Any slight issue with any of the photos were sorted immediately. Tracey dealt with the sale of my house in a very professional manner especially at times when the sale became stressful ...
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Oct 27,2015
Minithumbup
By:
Oct 27,2015
0 people found
this helpful
Accurate valuation. Good promotion of property leading to multiple viewings. Good communication and feedback from viewings. Good communication between buyer and seller....
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Comment on agent fees
Fees acceptable. Good that there was no fee until sale agreed. Only negative was the fee attached to using Reeds Rains recommended solicitor (referral fee).
Was this helpful? Yes
Oct 12,2015
Minithumbdown
By:
Oct 12,2015
0 people found
this helpful
I recently purchased a property through Reeds Rains and was left disappointed with the service I received. As a first time buyer I found the negotiators to be very pushy and patronising. At one point during negotiations I received numerous calls, which ranged from patronising ("I know as a first time buyer this is all very confusing for you and you don't know how it works") to threatening ("if you do not sign the contract today they have another buyer for the property" wh...
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Sep 10,2015
Minithumbup
By:
Sep 10,2015
0 people found
this helpful
I sold my house through another estate agent with little help from them !I can honestly say that Tracey at Reeds raine did everything possible to help me in purchasing the house I finally moved into on thenv29th of August A big thankyou Tracy you helped me through....
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Comment on agent fees
I didn't pay any fees as I was buying not selling
Was this helpful? Yes
Aug 07,2014
Minithumbup
By:
Aug 07,2014
0 people found
this helpful
Tracey was really helpful in chasing up completion of our sale when things began to drag and kept us well informed of progress....
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May 02,2014
Minithumbup
By:
May 02,2014
0 people found
this helpful
Really pleased with dealings with Tracey who was friendly and helpful as well as diligent in her efforts to ensure the sale went through despite a few glitches. She was in regular contact with me giving updates on progress, as well as liaising with the various parties concerned. She certainly played a key role in terms of negotiating the sale....
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Apr 29,2014
Minithumbup
By:
Apr 29,2014
0 people found
this helpful
The agents arranged viewings close to when we needed to see the property after having agreed a purchase price with the vendor, however 30 minute viewing slots are short if a survey is being done by someone who isn\'t registered as a surveyor and therefore can\'t be given the keys to view the house at their leisure. During the negotiations the agent dealing with the purchase was sometimes abrupt and stated \'facts\' about what the vendor could accept which evidently were false. Their curt mann...
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Was this helpful? Yes
Areas covered
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 75% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £73,000
  • Max: £165,000

Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
8 0 0 0 9 0 7 2 0 0
Tracey Thornton - upload your photo Tracey Thornton
8 reviews

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Tracy  - upload your photo Tracy
1 reviews

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Karen  - upload your photo Karen
2 reviews

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Selena  - upload your photo Selena
2 reviews

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Paul Turner - upload your photo Paul Turner
2 reviews

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Karen and Selena  - upload your photo Karen and Selena
7 reviews

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Liam Doran - upload your photo Liam Doran
1 reviews

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Jamie Kennerdale - no image available Jamie Kennerdale
Lettings Manager
5 reviews

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Emma Barker-Davis - upload your photo Emma Barker-Davis
6 reviews

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Jamie  - upload your photo Jamie
1 reviews

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Karen and Selena - upload your photo Karen and Selena
2 reviews

About Karen No description set View full profile
Molly Jones - upload your photo Molly Jones
2 reviews

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