• claim your profile
    Sam Williams
  • claim your profile
    Matt and Emma
  • claim your profile
    Matthew Thompson
  • claim your profile
    Kay Schofield
  • claim your profile
    Matt and the team
No description available.
Reeds Rains

10 Bridge Gate Hebden Bridge, Hebden Bridge
West Yorkshire
HX7 8EX

01422893875
Sep 01,2017
Minithumbup
Matt and the team
By: 'Ruth'
Sep 01,2017
0 people found
this helpful
Thank you for all of your friendly and professional help. My house was sold with the minimum of fuss. The whole team were able to respond to any queries I had and knew the property/my situation. You listen, give good information and push things at just the right pace. You made selling a house easy and totally pain free!...
read full review
Was this helpful? Yes
By: Matthew
Sep 01, 2017
View all comments (1)
Thank you for your kind words Ruth, it was a pleasure working with you. ...
Jul 24,2017
Minithumbup
Matt and Emma
By: 'Ken'
Jul 24,2017
0 people found
this helpful
Emma was my first contact when she came to value the house, was very professional and gave a true valuation. The office at Hebden have been very good in keeping me updated with the progress of the sale and Matthew was really good in helping me complete the necessary forms. l am very pleased with the service l have received....
read full review
Comment on agent fees
good
Was this helpful? Yes
Jul 13,2017
Minithumbup
Sam Williams
By: 'Ann'
Jul 13,2017
0 people found
this helpful
In enquiring about and consequently applying to rent a property in Hebden Bridge via Reeds Rains, we had excellent help throughout. Sam dealt with our case with great professionalism, but was also very friendly, open and flexible - definitely the human touch. She went out of her way to help us view the property out of her office hours, despite it being an extremely busy period. Our application was processed quickly and efficiently, and Sam's communications were timely, keeping us updated and wel...
read full review
Comment on agent fees
Seemed reasonable. I don't know how the fees compare with other lettings agents.
Was this helpful? Yes
Jul 08,2017
Minithumbup
Kay Schofield
By: 'Sarah'
Jul 08,2017
0 people found
this helpful
Cannot recommend Kay enough, thorough, very professional, patient and got us the best deal that suited us. She chased things from other people that were needed to keep our chain moving swiftly, nothing was too much trouble and constant communication with her from start to finish made the whole process easier and less stressful on my part, faultless. Reeds Rain in general are outstanding in my opinion I have sold two properties with them and both times could not fault any one of the staff. For ...
read full review
Comment on agent fees
Worth every penny
Was this helpful? Yes
Jun 19,2017
Minithumbup
Matthew Thompson
Sam Williams
By: 'Ruth'
Jun 19,2017
0 people found
this helpful
Matthew came to value my property and I was very impressed with the professional way in which he showed how he would market the property. The marketing was excellent and we had a number of viewings very quickly resulting the sale being finalised within 14 weeks of being advertised and the target price being achieved.All the staff in the Hebden Bridge office were aware of what was happening at any time and communication with the office was excellent. We used the solicitors linked to Reeds Rains ...
read full review
Comment on agent fees
Reeds Rains fees were slightly higher than other estate agents in the Hebden Bridge area however, the service was second to none and definitely worth the small amount extra.
Was this helpful? Yes
May 11,2017
Minithumbup
Matthew Thompson
By: 'Jill'
May 11,2017
0 people found
this helpful
Matthew and all of the staff are absolutely fantastic! Matthew was brilliant when I bought my first buy to let and the subsequent sale. Professional, courteous, helpful,reliable and excellent communication at all times. I couldn't recommend them highly enough! A wonderful team and thank you so much for everything! Jill...
read full review
Comment on agent fees
Good
Was this helpful? Yes
Mar 03,2017
Minithumbup
Sam Williams
Matt and Emma
By: 'Peter and Shelley'
Mar 03,2017
0 people found
this helpful
Sam, Matt and Emma got an offer for Heath Lodge for Shelley and myself before the board had even gone up! The House had been on the market previously for 18 months with other estate agents without a single offer. Then they firmly guided us towards completion in a knowledgeable and sympathetic way, always being prepared to calm our anxious nerves. Shelley and I were very impressed with their professionalism and empathy. We owe a lot to all three of them....
read full review
Comment on agent fees
Very reasonable fees.
Was this helpful? Yes
Feb 16,2017
Minithumbup
Kay Schofield
Sam Williams
By: 'Nick and Megan'
Feb 16,2017
0 people found
this helpful
Kay proved extremely helpful and knowledgeable throughout the entire purchasing process, from providing guidance on which mortgage to go for to getting solicitors and agents moving to ensure the sale went through as quickly as possible. we would strongly recommend using Kay to any prospective customers!...
read full review
Was this helpful? Yes
Jan 20,2017
Minithumbup
Matt and Emma
By: 'Ben R'
Jan 20,2017
0 people found
this helpful
Brilliant support from Matthew and Emma who both really helped to push our purchase through as smoothly as possible. Would definitely recommend!...
read full review
Was this helpful? Yes
Oct 21,2016
Minithumbup
Matthew Thompson
By: 'Gareth Swain'
Oct 21,2016
0 people found
this helpful
Matthew and the team were superb when I was looking for a rental property in Mytholmroyd. Our circumstance was made to feel very individual....
read full review
Was this helpful? Yes
Oct 13,2016
Minithumbup
Matthew Thompson
Matt and Emma
By: 'Southern Belle'
Oct 13,2016
0 people found
this helpful
what wonderful service from start to finish. I was looking for a property in the area but living in the south of England so not an easy prospect. Matthew kept me informed of every new property coming on to the market and sent me photographs and details of anything that was similar to what what I thought I wanted. I booked in to see 5 properties on a viewing visit from the south and Matthew booked me in to see one I hadn't chosen to see and this ended up being my wild card property. I loved ...
read full review
Comment on agent fees
Average fees but excellent service
Was this helpful? Yes
Oct 13,2016
Minithumbup
Sam Williams
By: 'Dale'
Oct 13,2016
0 people found
this helpful
I have had the pleasure of dealing with Sam over a number of years, Sam has always been extremely /approachable/proffessional/helpful/friendly, has seen us through sales/purchase of properties and extended family members. It is always a pleasure dealing with Sam, nothing is ever to much..thankyou Sam...
read full review
Comment on agent fees
Good
Was this helpful? Yes
Oct 13,2016
Minithumbup
Matthew Thompson
By: 'T Rawnsley'
Oct 13,2016
0 people found
this helpful
Matthew was professional and easy to contact throughout the whole process of selling a house. I would not hesitate to use him/Reeds Rains again....
read full review
Was this helpful? Yes
Oct 11,2016
Minithumbup
Sam Williams
By: 'RobEmma'
Oct 11,2016
0 people found
this helpful
Sam was extremely helpful with our search for a property in Hebden Bridge. Really great communication, friendly & personable, as well as being helpful right the way through to completion. We still see Sam around Hebden every so often and always great to have a catchup. We'd highly recommend her and Reeds for helping someone find their perfect property!...
read full review
Was this helpful? Yes
Oct 11,2016
Minithumbup
Sam Williams
By: 'Mrs. J'
Oct 11,2016
0 people found
this helpful
Sam Williams was very helpful and kept us informed of progress with our purchase and contact with the vendors. She maintained a friendly and professional manner at all times and is a good representative for Reeds Rains....
read full review
Comment on agent fees
N/A
Was this helpful? Yes
Oct 11,2016
Minithumbup
Sam Williams
Kay Schofield
By: 'David'
Oct 11,2016
0 people found
this helpful
A very professional service in what proved a very difficult house purchase - Sam and Kay proved very adept at handling the problems caused by the solicitors and going above and beyond in making sure the house sale was completed to deadline. But more than that, they both were always friendly and able to give great advice about the area. (I should add that it was more than Sam and Kay, the entire team - Matthew and Eloise were exceptional also.)...
read full review
Comment on agent fees
My first house purchase so I have very little to compare to but seemed reasonable to me.
Was this helpful? Yes
Oct 06,2016
Minithumbup
Sam Williams
By: 'Liz'
Oct 06,2016
0 people found
this helpful
Sam was helpful and kept me fully informed through the whole process. I felt she worked hard on my behalf, and very directly helped me to secure a good deal. The service that she offered was friendly, professional and efficient....
read full review
Comment on agent fees
The fees seemed reasonable.
Was this helpful? Yes
Oct 06,2016
Minithumbup
Matthew Thompson
Matt and Emma
By: 'Oldhegg'
Oct 06,2016
0 people found
this helpful
Matthew continues to give good service as my letting agent. Always up to date with the properties, able to give good advice what is best for both owner and tenants and very knowledgable....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Oct 05,2016
Minithumbup
Sam Williams
By: 'PMW'
Oct 05,2016
0 people found
this helpful
I was the purchaser of a property being sold by Reeds Rains. It was a long and difficult chain causing much concern for all. My own estate agents hardly ever contacted me with information and whatever they provided was usually inaccurate. Sam worked extremely hard to keep her client's vendor and purchaser fully informed of progress. This often involved contacting several other agents along the chain in order to get a fuller picture.If Sam had not done this, I think the resultant uncertainty woul...
read full review
Comment on agent fees
I was not responsible for paying Reeds Rains fees.
Was this helpful? Yes
Oct 05,2016
Minithumbup
Matthew Thompson
Kay Schofield
By: 'Jason'
Oct 05,2016
0 people found
this helpful
An extremely good and friendly service. As a first time buyer I was a little unsure of all the ins and outs of buying a property. So at Reeds Rains both Matthew and Kay guided me through the processes step by step and both helped me understand and secure my first mortgage. There was constant progress updates throughout the application too which is always welcomed. Overall great customer service and highly recommended. I would definitely use them again in the future...
read full review
Comment on agent fees
Happy with the fees paid
Was this helpful? Yes
Oct 04,2016
Minithumbup
Matt and Emma
Sam Williams
By: 'Maxine Cuthbertson'
Oct 04,2016
0 people found
this helpful
Our quirky grade two listed ,by the river ,with no parking house had been on the market with other agents for over two years when we asked Mathew to take over the sale. Matthew and the team were very supportive and professional .We would highly recommend the whole team in the Hebden Bridge office who always made us feel welcome when we popped in for a 'progress report'....
read full review
Comment on agent fees
No problem with the fees.
Was this helpful? Yes
Oct 04,2016
Minithumbup
Sam Williams
By: 'Rachel'
Oct 04,2016
0 people found
this helpful
Sam was helpful and lovely every time we spoke. Helpful also in keeping us informed of the situation. Offering details of other properties we might be interested in....
read full review
Comment on agent fees
N/a
Was this helpful? Yes
Oct 03,2016
Minithumbup
Sam Williams
By: 'Amelie'
Oct 03,2016
0 people found
this helpful
Sam helped us patiently through a very difficult sale, mainly because the former owners of our new house did not give straightforward answers to our questions and as a converted barn without the proper paperwork - the sale nearly fell through, on more than one occasion. However, Sam calmly persisted and was the voice of common sense at a very stressful time. Without her professional diligence we may well have given up, so it is partially because of Sam that we now live in a beautiful house. We a...
read full review
Comment on agent fees
Can't remember, so as Yorkshire folk, we'd probably say 'too much!' but as I can't remember they must have been OK.
Was this helpful? Yes
Sep 30,2016
Minithumbup
Matt and Emma
Sam Williams
By: 'Steve Parker'
Sep 30,2016
0 people found
this helpful
Big thanks to Matthew, Sam and the Team at Reed Rains for all the support and guidance they gave me in my house purchase. From initial introduction to Kay to arrange the mortgage through to the solicitor they have been assisting me and advising me all the way. Already I have been recommending them to friends and family. Not planning on moving again soon but when I do I know who I will be using. Thanks all....
read full review
Comment on agent fees
Reasonable, fees explained up front clearly so no grounds to complain.
Was this helpful? Yes
Sep 29,2016
Minithumbup
Sam Williams
Matt and Emma
By: 'Jo thackray'
Sep 29,2016
0 people found
this helpful
The level of service thougout my sale from start to finish was super efficient. Contact with Sam in particular (she was my main point of contact) was exceptional. She is a personable character and nothing was too much trouble. She was very easy to contact and if ever she was unavailable she always returned my calls or emails. I work in a customer service environment and know how important this role is, Sam excelled in her role....
read full review
Comment on agent fees
Reasonable.
Was this helpful? Yes
Sep 28,2016
Minithumbup
Sam Williams
By: 'Fiona'
Sep 28,2016
0 people found
this helpful
I was so impressed with the service I received I really felt like I had a personal agent. Sam knew exactly what I was looking for and didn't waste anyone's time on unsuitable viewings. I knew I wanted a particular property so she immediately suggested realistic amendments to my property including price to secure a sale. She even called me as she was about to leave work as there was a potential buyer viewing another house nearby. I was able to rush home, tidy up and get an offer! It didn't stop t...
read full review
Comment on agent fees
Good
Was this helpful? Yes
Areas covered
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 90% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £130,000
  • Max: £315,000

Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
1 0 2 0 10 0 9 0 4 0
Sam Williams - upload your photo Sam Williams
16 reviews

About Sam No description set View full profile
Matt and Emma - upload your photo Matt and Emma
8 reviews

About Matt No description set View full profile
Matthew Thompson - upload your photo Matthew Thompson
7 reviews

About Matthew No description set View full profile
Kay Schofield - upload your photo Kay Schofield
4 reviews

About Kay No description set View full profile
Matt and the team - upload your photo Matt and the team
1 reviews

About Matt No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

No fees set.

Complaints Procedure

No procedure available.

Awards won by Reeds Rains, Hebden Bridge HX7 8EX

Branch rankings


Overall

Estate Agents Rankings

Letting Agents Rankings

Opening hours


.

Find the Best Agent to
Buy, Sell or Rent Property