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    Sam Williams
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    Matt and Emma
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    Matthew Thompson
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    Kay Schofield
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Reeds Rains

10 Bridge Gate Hebden Bridge, Hebden Bridge
West Yorkshire
HX7 8EX

01422893875

Oct 21,2016
Minithumbup
By:
Oct 21,2016
0 people found
this helpful
Matthew and the team were superb when I was looking for a rental property in Mytholmroyd. Our circumstance was made to feel very individual....
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Oct 13,2016
Minithumbup
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Oct 13,2016
0 people found
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what wonderful service from start to finish. I was looking for a property in the area but living in the south of England so not an easy prospect. Matthew kept me informed of every new property coming on to the market and sent me photographs and details of anything that was similar to what what I thought I wanted. I booked in to see 5 properties on a viewing visit from the south and Matthew booked me in to see one I hadn't chosen to see and this ended up being my wild card property. I loved ...
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Comment on agent fees
Average fees but excellent service
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Oct 13,2016
Minithumbup
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Oct 13,2016
0 people found
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I have had the pleasure of dealing with Sam over a number of years, Sam has always been extremely /approachable/proffessional/helpful/friendly, has seen us through sales/purchase of properties and extended family members. It is always a pleasure dealing with Sam, nothing is ever to much..thankyou Sam...
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Comment on agent fees
Good
Was this helpful? Yes
Oct 13,2016
Minithumbup
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Oct 13,2016
0 people found
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Matthew was professional and easy to contact throughout the whole process of selling a house. I would not hesitate to use him/Reeds Rains again....
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Oct 11,2016
Minithumbup
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Oct 11,2016
0 people found
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Sam was extremely helpful with our search for a property in Hebden Bridge. Really great communication, friendly & personable, as well as being helpful right the way through to completion. We still see Sam around Hebden every so often and always great to have a catchup. We'd highly recommend her and Reeds for helping someone find their perfect property!...
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Oct 11,2016
Minithumbup
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Oct 11,2016
0 people found
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Sam Williams was very helpful and kept us informed of progress with our purchase and contact with the vendors. She maintained a friendly and professional manner at all times and is a good representative for Reeds Rains....
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Comment on agent fees
N/A
Was this helpful? Yes
Oct 11,2016
Minithumbup
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Oct 11,2016
0 people found
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A very professional service in what proved a very difficult house purchase - Sam and Kay proved very adept at handling the problems caused by the solicitors and going above and beyond in making sure the house sale was completed to deadline. But more than that, they both were always friendly and able to give great advice about the area. (I should add that it was more than Sam and Kay, the entire team - Matthew and Eloise were exceptional also.)...
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Comment on agent fees
My first house purchase so I have very little to compare to but seemed reasonable to me.
Was this helpful? Yes
Oct 06,2016
Minithumbup
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Oct 06,2016
0 people found
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Sam was helpful and kept me fully informed through the whole process. I felt she worked hard on my behalf, and very directly helped me to secure a good deal. The service that she offered was friendly, professional and efficient....
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Comment on agent fees
The fees seemed reasonable.
Was this helpful? Yes
Oct 06,2016
Minithumbup
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Oct 06,2016
0 people found
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Matthew continues to give good service as my letting agent. Always up to date with the properties, able to give good advice what is best for both owner and tenants and very knowledgable....
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Comment on agent fees
Good
Was this helpful? Yes
Oct 05,2016
Minithumbup
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Oct 05,2016
0 people found
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I was the purchaser of a property being sold by Reeds Rains. It was a long and difficult chain causing much concern for all. My own estate agents hardly ever contacted me with information and whatever they provided was usually inaccurate. Sam worked extremely hard to keep her client's vendor and purchaser fully informed of progress. This often involved contacting several other agents along the chain in order to get a fuller picture.If Sam had not done this, I think the resultant uncertainty woul...
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Comment on agent fees
I was not responsible for paying Reeds Rains fees.
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Oct 05,2016
Minithumbup
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Oct 05,2016
0 people found
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An extremely good and friendly service. As a first time buyer I was a little unsure of all the ins and outs of buying a property. So at Reeds Rains both Matthew and Kay guided me through the processes step by step and both helped me understand and secure my first mortgage. There was constant progress updates throughout the application too which is always welcomed. Overall great customer service and highly recommended. I would definitely use them again in the future...
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Comment on agent fees
Happy with the fees paid
Was this helpful? Yes
Oct 04,2016
Minithumbup
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Oct 04,2016
0 people found
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Our quirky grade two listed ,by the river ,with no parking house had been on the market with other agents for over two years when we asked Mathew to take over the sale. Matthew and the team were very supportive and professional .We would highly recommend the whole team in the Hebden Bridge office who always made us feel welcome when we popped in for a 'progress report'....
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Comment on agent fees
No problem with the fees.
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Oct 04,2016
Minithumbup
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Oct 04,2016
0 people found
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Sam was helpful and lovely every time we spoke. Helpful also in keeping us informed of the situation. Offering details of other properties we might be interested in....
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Comment on agent fees
N/a
Was this helpful? Yes
Oct 03,2016
Minithumbup
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Oct 03,2016
0 people found
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Sam helped us patiently through a very difficult sale, mainly because the former owners of our new house did not give straightforward answers to our questions and as a converted barn without the proper paperwork - the sale nearly fell through, on more than one occasion. However, Sam calmly persisted and was the voice of common sense at a very stressful time. Without her professional diligence we may well have given up, so it is partially because of Sam that we now live in a beautiful house. We a...
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Comment on agent fees
Can't remember, so as Yorkshire folk, we'd probably say 'too much!' but as I can't remember they must have been OK.
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Sep 30,2016
Minithumbup
By:
Sep 30,2016
0 people found
this helpful
Big thanks to Matthew, Sam and the Team at Reed Rains for all the support and guidance they gave me in my house purchase. From initial introduction to Kay to arrange the mortgage through to the solicitor they have been assisting me and advising me all the way. Already I have been recommending them to friends and family. Not planning on moving again soon but when I do I know who I will be using. Thanks all....
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Comment on agent fees
Reasonable, fees explained up front clearly so no grounds to complain.
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Sep 29,2016
Minithumbup
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Sep 29,2016
0 people found
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The level of service thougout my sale from start to finish was super efficient. Contact with Sam in particular (she was my main point of contact) was exceptional. She is a personable character and nothing was too much trouble. She was very easy to contact and if ever she was unavailable she always returned my calls or emails. I work in a customer service environment and know how important this role is, Sam excelled in her role....
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Comment on agent fees
Reasonable.
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Sep 28,2016
Minithumbup
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Sep 28,2016
0 people found
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I was so impressed with the service I received I really felt like I had a personal agent. Sam knew exactly what I was looking for and didn't waste anyone's time on unsuitable viewings. I knew I wanted a particular property so she immediately suggested realistic amendments to my property including price to secure a sale. She even called me as she was about to leave work as there was a potential buyer viewing another house nearby. I was able to rush home, tidy up and get an offer! It didn't stop t...
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Comment on agent fees
Good
Was this helpful? Yes
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £130,000
  • Max: £185,000

Letting
  • Min: £0
  • Max: £0



Review statistics

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Sam Williams - upload your photo Sam Williams
12 reviews

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Matt and Emma - upload your photo Matt and Emma
5 reviews

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Matthew Thompson - upload your photo Matthew Thompson
5 reviews

About Matthew No description set View full profile
Kay Schofield - upload your photo Kay Schofield
2 reviews

About Kay No description set View full profile

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