• claim your profile
    Fiona Svarups
  • claim your profile
    Zoe Pearson
  • upload your photo
    Lauren Bowden
  • claim your profile
    jessica osborne
  • claim your profile
    Bowden Lauren
  • claim your profile
    Lauren Bowden
  • claim your profile
    Jess Osborne
  • claim your profile
    Shahid Khan
  • claim your profile
    David Latus
  • claim your profile
    Lewis
Welcome to Reeds Rains Estate and Letting Agents in The Heatons office. Located in the heart of Heaton Moor village situated in a prime location on Moorside Road, where we sell properties covering all four Heatons, Heaton Moor, Heaton Chapel, Heaton Mersey and Heaton Norris. Here at Heaton Moor branch our friendly and experienced staff has over 20 years’ worth of experience where we can help with all aspects of buying, selling and renting your home. We also offer a specialist letting service t Read full description...o suit all kinds of landlords. Please feel free to give us a call or drop in and we will be more than happy to help.
Reeds Rains

12 Moorside Road Heaton Moor, Stockport
Cheshire
SK4 4DT

0161 443 2233

Aug 08,2016
Minithumbup
By:
Aug 08,2016
0 people found
this helpful
We are currently renting in Heaton Moor as we are waiting for our new build property to be completed this coming December. We agreed to keep the rest of the people in the chain happy as we had received full asking price on the sale of our property that we would go into rented for 6 months. However for obvious reasons , we were unable to agree to sign any contract until we knew our completion date, so once this was agreed we had 3 weeks to look for somewhere , and fortunately found somewhere du...
read full review
Comment on agent fees
Cheaper than Bridgfords
Was this helpful? Yes
Jul 14,2015
Minithumbup
By:
Jul 14,2015
0 people found
this helpful
I recently sold a property thro' the Stockport Branch of Reed Rains(RR). who I selected based primarily on their proximity to the property. I am based about 200 miles away from Stockport so I relied heavily on RR and in particular Lauren who was brilliant throughout the whole process. Lauren went out of her way to help expedite the sale - nothing was too much trouble for her. Thank-you Lauren! I have no hesitation in recommending RR-Stockport and Lauren...
read full review
Was this helpful? Yes
Jun 23,2015
Minithumbup
By:
Jun 23,2015
1 people found
this helpful
I found Lauren a treat to deal with. She was always available when I needed to speak to her. Despite the lack of communication at times from her Client and their Solicitors, Lauren managed to keep me calm throughout the whole process (6 months). I would recommend this Estate Agent. Thanks for your help Lauren....
read full review
Was this helpful? Yes
Jun 22,2015
Minithumbup
By:
Jun 22,2015
1 people found
this helpful
I have absolutely nothing but praise for this super personal estate agent. When I elected to use them for the sale of my property, they were offering an incredibly good deal in terms of the percentage they would take on the sale. As pleased as I was, I was also concerned that this may impact on the quality of service offered. How wrong was I? They are totally responsive to anything and everything and they keep you up-to-date every day or every other day. When you email them you get a respo...
read full review
Comment on agent fees
Special offer at just half a percentage when I came on board and I was very happy with this
Was this helpful? Yes
Jan 06,2015
Minithumbup
By:
Jan 06,2015
1 people found
this helpful
The service I received from all at Reeds Rains and Jessica in particular was exemplary. Jessica was friendly, helpful and professional and dealt with all queries and situations quickly and effectively....
read full review
Was this helpful? Yes
Dec 03,2014
Minithumbup
By:
Dec 03,2014
1 people found
this helpful
I bought a house through Reeds Rains, this was the second property I had bought and Shahid Khan from Reeds Rains Heaton Moor helped me with my application every step of the way, making sure I was aware of everything that went on, anything I needed to do, etc. Very good service, would recommend to all....
read full review
Was this helpful? Yes
Oct 30,2014
Minithumbup
By:
Oct 30,2014
1 people found
this helpful
I currently have two properties on the market with Reeds Rains and I have found there service outstanding. I recently sold one of the two properties and Lauren could not do enough for me as nothing was ever to much for her, from dealing with difficult situations and keeping me up to date with everything as I have not been through this process in a very long time....
read full review
Was this helpful? Yes
Oct 24,2014
Minithumbup
By:
Oct 24,2014
1 people found
this helpful
Having recently purchased a flat in Heaton Moor through Jessica at Reeds Rains, I can only say what a positive experience it has been. Jessica was extremely professional and helpful throughout the whole process. Nothing was too much trouble for her and she was always on hand to guide and negotiate the sale through to completion. I would have no hesitation in recommending Reeds Rains and would definitely instruct them in any future property transactions....
read full review
Was this helpful? Yes
Sep 12,2014
Minithumbup
By:
Sep 12,2014
1 people found
this helpful
I last used an estate agent over 20 years ago so decided to move with the times and proceeded to use an online estate agent, initially to save costs. Big mistake (should have listened to my wife!). After 12 months of what can only be described as amateurish service by the online estate agent, we decided to go with Reeds Rains after receiving a leaflet through our door, and we are so pleased that we did. The moment I called the Heaton Moor branch they were courteous and efficient. Their quote...
read full review
Was this helpful? Yes
Jul 22,2014
Minithumbup
By:
Jul 22,2014
0 people found
this helpful
I have used Reeds Rains on two occasions recently to purchase houses. On both i have been very impressed with the manner in which the purchases went through. The sales/viewing rep was very helpfull....
read full review
Was this helpful? Yes
Jul 22,2014
Minithumbup
By:
Jul 22,2014
0 people found
this helpful
Very helpful in setting up a block viewing so I did not have to go back and forth to the property lots of different times. All the prospective tenants were very polite and nice, so well chosen by Lauren. Let to a really nice couple on first block viewing with lots of others interested. I have used other Estate Agents in the past and come across very slick typical Estate Agents which people dislike, whereas Lauren and the rest of this branch of Reeds Rains just seem to be nice people doing a d...
read full review
Was this helpful? Yes
Mar 07,2014
Minithumbup
By:
Mar 07,2014
2 people found
this helpful
I found the service provided by Reeds Rains to be exceptionally professional and attentive. Communication was dealt with promptly and efficiently and every effort was made to ensure the transaction progressed without a hitch for both parties. I would not hesitate to recommend them....
read full review
Was this helpful? Yes
Mar 04,2014
Minithumbup
By:
Mar 04,2014
4 people found
this helpful
Zoe has been extremely helpful assisting us in buying our first property. She\'s been very open and provided advice when needed, making us feel comfortable through what is a huge life decision. I would certainly recommend Zoe and Reeds Rains....
read full review
Was this helpful? Yes
Mar 04,2014
Minithumbup
By:
Mar 04,2014
3 people found
this helpful
Fiona was very professional and friendly. She kept me updated on this purchase throughout till the deal was finalised. She made contact via various channels, telephone, emails and was informed each stage of the process. She is a credit to your organisation....
read full review
Was this helpful? Yes
Mar 04,2014
Minithumbup
By:
Mar 04,2014
3 people found
this helpful
Fiona was very professional and friendly. She kept me updated on this purchase throughout till the deal was finalised. She made contact via various channels, telephone, emails and was informed each stage of the process. She is a credit to your organisation....
read full review
Was this helpful? Yes
Dec 27,2013
Minithumbup
By:
Dec 27,2013
3 people found
this helpful
I am writing this to express our gratitude for the amazing service which we have received from Annie Ramsdon: Sales Negotiator at Reeds Rains Offerton. Annie went above and beyond her duties showing great expertise and knowledge in property market. Her advice was invaluable and because of such a great experience it was a very easy decision for us to use Reed Rains as our agent now. We are selling our current home in and we are sure will receive the same level of excellence. Without any hesi...
read full review
Was this helpful? Yes
Areas covered
  • SK4
  • M19
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 84% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£60,000
  • Max: Β£163,000

Letting
  • Min: Β£0
  • Max: Β£0

TPOS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
1 0 1 0 6 0 8 0 0 0
Fiona Svarups - upload your photo Fiona Svarups
2 reviews

About Fiona No description set View full profile
Zoe Pearson - upload your photo Zoe Pearson
1 reviews

About Zoe No description set View full profile
Lauren Bowden - no image available Lauren Bowden
Sales and Lettings Negotiator
3 reviews

About Lauren No description set View full profile
jessica osborne - upload your photo jessica osborne
3 reviews

About jessica No description set View full profile
Bowden Lauren - upload your photo Bowden Lauren
1 reviews

About Bowden No description set View full profile
Lauren Bowden - upload your photo Lauren Bowden
1 reviews

About Lauren No description set View full profile
Jess Osborne - upload your photo Jess Osborne
2 reviews

About Jess No description set View full profile
Shahid Khan - upload your photo Shahid Khan
1 reviews

About Shahid No description set View full profile
David Latus - upload your photo David Latus
1 reviews

About David No description set View full profile
Lewis  - upload your photo Lewis
1 reviews

About Lewis No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

Call the office to discuss our fee structure
Last updated at 3:07 PM 06/03/2014 by James Kenyon

Complaints Procedure

Information for Customers
Making a Complaint about Residential Sales within branches
Reeds Rains is a member of The Property Ombudsman Scheme (TPOS) and we aim to provide
the highest standards of service to all our customers. To ensure that your interests are safeguarded
we have the following complaints process in place.
The aim of this process is to resolve all customer issues or concerns as quickly as possible. In the
majority of cases we hope that any issues can be resolved quickly and amicably to customersҀ™
satisfaction at branch level.
Stage 1 Ҁ“ Branch Manager
Complaints should, in the first instance, be directed to the Manager of the branch you have been
dealing with. They will acknowledge receipt within 3 working days and you will receive a response
no later than 15 working days from first notification.
Stage 2 Ҁ“ Regional Director
If, after you have dealt with the local Branch Manager, you remain dissatisfied you may address
your concerns, in writing, to the Regional Director for the branch, by e-mailing
stage2complaints@reedsrains.co.uk or writing to:
Stage 2 Complaints
Reeds Rains House
Chorley West Business Park
Ackhurst Road
Chorley
Lancashire
PR7 1NL.
Once received your letter will be acknowledged within 3 working days and you will receive a
response within 15 working days from the receipt of your letter.
Stage 3 Ҁ“ Managing Director
If you are dissatisfied with the response you receive from the Regional Director, you may address
your concerns, in writing, to the Managing Director of Reeds Rains, by e-mail
md@reedsrains.co.uk or writing to:
The Managing Director
c/o Barbara Ward P.A.
32 Alderley Road
Wilmslow
Cheshire
SK9 1JX
Once received your letter will be acknowledged within 3 working days and you will receive a
response within 15 working days from the receipt of your letter.
Stage 4 Ҁ“ The Ombudsman
If you still remain dissatisfied with the outcome of your complaint after dealing with the local branch,
the Regional Director and The Managing Director, you may approach the Ombudsman.
This must be in writing to:
The Property Ombudsman,
Milford House,
43-55 Milford Street
Salisbury
Wiltshire
SP1 2BP
Please note:
Ҁ’ You must make your complaint to The Ombudsman within 6 months of the date of the
letter from The Managing Director.
Ҁ’ The Ombudsman will not consider your complaint until our internal complaints
procedure has been exhausted and you have received the letter from The Managing
Director.
Last updated at 3:07 PM 06/03/2014 by James Kenyon

Branch rankings


Overall

Estate Agents Rankings

Letting Agents Rankings

Opening hours


Find the Best Agent to
Buy, Sell or Rent Property



.