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Reeds Rains

17 Piccadilly Hanley, Stoke on Trent
Staffordshire
ST1 1EN

01782 204244
Website not available

Properties for Sale
Properties to Rent

“ .... ”

Jun 14,2018
Minithumbdown
By: 'M&L'
Jun 14,2018
0 people found
this helpful
Abi and Carla in Hanley are very friendly and polite and do their best against all odds, but are not given full rein. The management and finance sections, which are not based in Hanley, do not have a clue. Abi and Carla know how to ...
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Comment on agent fees
Good
Was this helpful? Yes

“ Fantastic... ”

Jun 10,2018
Minithumbup
By: 'Farah Siddiqi'
Jun 10,2018
0 people found
this helpful
Abigail is always professional and helpful. She gets back to you when she says she will and works tirelessly to give a fantastic customer experience....
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Comment on agent fees
Ok
Was this helpful? Yes

“ Very professional... ”

Apr 13,2018
Minithumbup
By: 'Mr c walsh'
Apr 13,2018
0 people found
this helpful
Easy to explained very professional and made the whole experience satisfying for renting and selling my property will very highly recommend this person to anyone...
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Comment on agent fees
Good
Was this helpful? Yes
By: Reeds Rains
May 01, 2018
View all comments (1)
Mr Walsh. Thank you - you've written a really kind review. However, you've only rated us 1-star which is the worst score. I think you meant to give us a more positive score, closer to 5-stars? We'd appreciate it so much if you could amend the score to reflect the content of your review. Thank you Reeds Rains ...
Mar 02,2018
Minithumbup
By: 'Rachel B'
Mar 02,2018
0 people found
this helpful
I called on the off chance that I might speak to someone that same day and enter 'Abbi'. Abbi just 'got' what I needed. I had 1 meeting with her and she understood the type of people that I wanted and provided me with a 'no ...
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Comment on agent fees
Very reasonable for a no hassle full management package.
Was this helpful? Yes
Feb 16,2018
Minithumbup
By: 'Cheryl Da Silva'
Feb 16,2018
0 people found
this helpful
I have used this branch for the last year and found all the staff to be very helpful and polite. They are very professional. I was impressed with Lee when I first used them. Due to his warm and friendly nature I developed a good ...
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Comment on agent fees
Their fee is in line with a lot of the other letting agents in the area.
Was this helpful? Yes
Dec 09,2017
Minithumbup
By: 'Roger H'
Dec 09,2017
0 people found
this helpful
We have dealt mostly with Abbey at this agency with regard to our rental property and have always been more than satisfied with the results, finding tenants, keeping us informed, and following up our requests when any action needed....
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Comment on agent fees
Reasonable
Was this helpful? Yes
Sep 29,2017
Minithumbup
By: 'Clare Street landlord'
Sep 29,2017
0 people found
this helpful
I have used Reeds Rains Hanley to advertise my property to let for the last 17 months. They found me a tenant quickly, dealt with routine visits and were on hand when I had any any queries. I feel the service they have delivered has been ...
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Comment on agent fees
I feel the fees quoted are in line with most other agents.
Was this helpful? Yes
Apr 19,2017
Minithumbdown
By: 'Kim'
Apr 19,2017
2 people found
this helpful
I am disgusted with the service that I am paying over 2k for from this estate agents. They dont call you back and when you call them they dont answer unless you withhold your number. They tell all parties involved what they want to hear ...
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Comment on agent fees
Fees are very expensive and the service is extremely poor
Was this helpful? Yes
Jan 19,2017
Minithumbdown
By: 'Mr serious buyer'
Jan 19,2017
2 people found
this helpful
Awful tactics - potential buyer on a property messing you about. Trying to force you to come in to meet "their" mortgage advisor for a mortgage agreement in principle. In their eyes no other lender can provide a satisfactory AIP. I showed a ...
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Comment on agent fees
Not applicable
Was this helpful? Yes
Feb 29,2016
Minithumbup
By: 'Lynn Jones'
Feb 29,2016
0 people found
this helpful
I have recently sold my property with Reeds Rains and they have completely exceeded my expectations. Right from the beginning I have found the new team to be professional, efficient and honest. They sold my property in just over 2 weeks it went online and negotiated ...
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Comment on agent fees
The fees were more than some other agents but the money they agreed for the house exceeded what I thought so overall better.
Was this helpful? Yes
Jan 29,2016
Minithumbdown
By: 'Sam'
Jan 29,2016
5 people found
this helpful
We had a very dissatisfactory experience with this unprofessional agent, including: not calling us back, poor communication, repeatedly not showing up for viewings, presenting themselves very badly at viewings, not listing the property online, removing the property from right move without telling us, repeatedly not ...
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Comment on agent fees
Very expensive compared to other options. The service definitely does not warrant their high prices when there are cheaper and yet better options available in the local area.
Was this helpful? Yes
Apr 30,2015
Minithumbup
By: 'Imran Asif'
Apr 30,2015
0 people found
this helpful
Everything has been managed smoothly and effectively and there have been no problems and Andrea has always responded quickly and sorted out any issues to a satisfactory conclusion....
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Comment on agent fees
They slightly undervalued the monthly rent but had no problems marketing the property for the rent that was desired. Fees were reasonable and in line with my expectations.
Was this helpful? Yes
Apr 09,2015
Minithumbup
By: 'Mr Dan'
Apr 09,2015
0 people found
this helpful
She provides a quick turn-around when brokering tenant and landlord property maintenance issues. She is also concise and forthright with all email and telephone correspondence. Highly recommended....
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Was this helpful? Yes
Jun 18,2014
Minithumbdown
By: 'sharon mcdonald'
Jun 18,2014
3 people found
this helpful
Reeds Rains are terrible estate agents, all they are interested in are the prospective sales once you have signed on the dotted line they don't want to know. We signed up for a tender agreement and paid up front big mistake. I have telephoned several ...
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What agent could do to change your mind?
Do their job and keep us informed about what's going on Do their job and inform prospective buyers what's going on Do their job and show buyers around and remember what id told them about the property (where the boiler was and the electric box) Basically do what id paid them to do
Attached Files
Was this helpful? Yes
Apr 14,2014
Minithumbup
By: 'Dee Jones'
Apr 14,2014
0 people found
this helpful
Andrea was very helpfull in organising some end of tax year info required by my accountants in a specific format for submission to the Inland Revenue for audit purposes.After some initial difficulties she was able to grasp the urgency of the situation and to ...
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Was this helpful? Yes
Mar 13,2014
Minithumbup
By: 'rosina'
Mar 13,2014
2 people found
this helpful
Yesterday I called Tabatha regarding a leak in my boiler, an d she passed that to Helen who called me immediately to talk about the problem and to solve it. At this time, today , the problem is solved So i can say that they are ...
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Was this helpful? Yes
Areas covered
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
77% customers were satisfied with fees 69% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £95,000
  • Max: £165,000

Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
9 1 1 0 1 2 0 0 0 2

Fees

No fees set.

Complaints Procedure

No procedure available.

Awards won by Reeds Rains, Stoke on Trent ST1 1EN

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