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    Andrea Hague
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Reeds Rains

17 Piccadilly Hanley, Stoke on Trent
Staffordshire
ST1 1EN

01782 204244

Feb 29,2016
Minithumbup
By:
Feb 29,2016
0 people found
this helpful
I have recently sold my property with Reeds Rains and they have completely exceeded my expectations. Right from the beginning I have found the new team to be professional, efficient and honest. They sold my property in just over 2 weeks it went online and negotiated with 2 potential buyers to exceed my expectations in the offer finally accepted. The photos online looked great and the staff in the office helped until I was able to complete. Couldn't recommend them enough....
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Comment on agent fees
The fees were more than some other agents but the money they agreed for the house exceeded what I thought so overall better.
Was this helpful? Yes
Jan 29,2016
Minithumbdown
By:
Jan 29,2016
2 people found
this helpful
We had a very dissatisfactory experience with this unprofessional agent, including: not calling us back, poor communication, repeatedly not showing up for viewings, presenting themselves very badly at viewings, not listing the property online, removing the property from right move without telling us, repeatedly not following my expressed wishes putting us in a conflict of interest situation with our tenant. Even after numerous complaints with head office, I had apologies but nothing changed. I h...
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Comment on agent fees
Very expensive compared to other options. The service definitely does not warrant their high prices when there are cheaper and yet better options available in the local area.
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Apr 30,2015
Minithumbup
By:
Apr 30,2015
0 people found
this helpful
Everything has been managed smoothly and effectively and there have been no problems and Andrea has always responded quickly and sorted out any issues to a satisfactory conclusion....
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Comment on agent fees
They slightly undervalued the monthly rent but had no problems marketing the property for the rent that was desired. Fees were reasonable and in line with my expectations.
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Apr 09,2015
Minithumbup
By:
Apr 09,2015
0 people found
this helpful
She provides a quick turn-around when brokering tenant and landlord property maintenance issues. She is also concise and forthright with all email and telephone correspondence. Highly recommended....
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Jun 18,2014
Minithumbdown
By:
Jun 18,2014
1 people found
this helpful
Reeds Rains are terrible estate agents, all they are interested in are the prospective sales once you have signed on the dotted line they don't want to know. We signed up for a tender agreement and paid up front big mistake. I have telephoned several times and been passed around only to be told they will call s back and don't. We went on holiday and left them to show buyers around, we came back to ripped off wallpaper and scrapped off plaster. The buyers weren't told the property was on sale b...
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What agent could do to change your mind?
Do their job and keep us informed about what's going on Do their job and inform prospective buyers what's going on Do their job and show buyers around and remember what id told them about the property (where the boiler was and the electric box) Basically do what id paid them to do
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Apr 14,2014
Minithumbup
By:
Apr 14,2014
0 people found
this helpful
Andrea was very helpfull in organising some end of tax year info required by my accountants in a specific format for submission to the Inland Revenue for audit purposes.After some initial difficulties she was able to grasp the urgency of the situation and to facilitate my request. Iam very grateful to her and have no hesitation in reccomending your company...
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Mar 13,2014
Minithumbup
By:
Mar 13,2014
2 people found
this helpful
Yesterday I called Tabatha regarding a leak in my boiler, an d she passed that to Helen who called me immediately to talk about the problem and to solve it. At this time, today , the problem is solved So i can say that they are great!!!! and I know that whatever happens , I can relay on a positive and fast solution from them...
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £109,000
  • Max: £165,000

Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
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Andrea Hague - upload your photo Andrea Hague
4 reviews

About Andrea No description set View full profile
all of them none of them know what they are doing - upload your photo all of them none of them know what they are doing
1 reviews

About all of them No description set View full profile
rory never calls you back - upload your photo rory never calls you back
1 reviews

About rory No description set View full profile

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Awards won by Reeds Rains, Stoke on Trent ST1 1EN

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