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Reeds Rains

1 Solihull Lane, Hall Green
West Midlands
B28 9LS

0121 744 8221
Oct 14,2016
Minithumbup
Harry Brearley
By: 'Jean'
Oct 14,2016
0 people found
this helpful
Reeds Raine delivered what they promised - a buyer within a couple of days. Subsequent problems at Exchange and Completion were not Reeds Raine fault and Harry did everything within his power to assist. He was always polite and courteous....
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Comment on agent fees
Pretty good
Was this helpful? Yes
Mar 24,2015
Minithumbup
By: 'Happy Tenant'
Mar 24,2015
0 people found
this helpful
I have had a really positive experience with Reeds Rains. When calling several times regarding issues at the apartment (boiler break down - no hot water or heating), Emma has been very reactive and contacted the landlord immediately. This resulted in a quick repair. Emma has also helped in the organisation leading up to my recent departure from the rented property (due to a move abroad otherwise I would have been more than happy to continue living there). Thank you Emma for making renting an...
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Feb 14,2014
Minithumbup
By: 'Kate'
Feb 14,2014
2 people found
this helpful
We had fabulous service from Karen. She went above and beyond to help us when we had problems. She never made us feel like anything was too much work and she was always able to give us a response to our queries....
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Feb 10,2014
Minithumbup
By: 'Happy customer'
Feb 10,2014
2 people found
this helpful
I had numerous complications when moving and a terrible solicitor. The Hall green staff were very supportive both on a practical level and keeping me sane. They were genuine, very likeable and polite and kept lines of communication open when my solicitor didnt, they have also assisted after I have moved in and said they are still there if I need more help. I wish I had sold my house with them as well as bought through them - I highly recommend them....
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Feb 04,2014
Minithumbup
By: 'Shane Reidy'
Feb 04,2014
2 people found
this helpful
I\'ve had a great experience with Reeds Rains so far. We deal with Karen Whitehouse at the Shirley Branch who has been helpful and efficient in managing the property. We\'ve always had a quick response to any queries and have enjoyed a stress free tenancy which is a refreshing change as we\'ve had some negative experiences with other lettings companies in the past. As a tenant I would definitely recommend Reeds Rains....
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Jan 30,2014
Minithumbup
By: 'Carolyn'
Jan 30,2014
2 people found
this helpful
My property has been with Reeds Rains for two years and as I live some distance away I need to be confident with the letting agent. I deal with Karen Whitehouse and have been really pleased with the support and level of service I have received, she is always helpful and deals with any issues or questions quickly and professionally....
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Jan 23,2014
Minithumbup
By: 'Subhasis banerjee'
Jan 23,2014
2 people found
this helpful
Reeds Reins staff members were very professional . The valuation of my house was done according to the market demand and turned out to be correct. They also helped me to find solicitors for conveyance of the sale. I was very pleased with the entire procedure...
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Jan 11,2014
Minithumbup
By: 'Rachel'
Jan 11,2014
2 people found
this helpful
Our application was rather complicated for a number of reasons, and was also just before Christmas - so on a very tight deadline. Karen was very helpful, keeping in contact with me even outside of her usual working hours, and really pulling out all the stops to make sure that we were able to move in before everything closed down for Christmas. The only qualm I would have about recommending them is that the referencing company they use, Clearview, didn\'t communicate with either Karen or mysel...
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May 26,2013
Minithumbdown
By: 'frustrated'
May 26,2013
2 people found
this helpful
Obnoxious and Rude - If they ever pick up the phone you're confronted with someone who thinks you should be grateful that they picked up, and rarely return calls. I phoned to view a property and it got sold a week later via a block viewing, where was my call? Made an offer another property chased it up and was confronted with a disgraceful tone of ยขรขโ€šยฌร…โ€œso you want to know about your offer do you?ยขรขโ€šยฌร‚ย It's a mystery what happened to my offer because he never answered my question...
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Apr 10,2013
Minithumbup
By: 'Mr cains'
Apr 10,2013
0 people found
this helpful
When we wanted to let our property, we approached Reeds Rains and found their service to be professional, thorough and speedy. Even when prospective tenants dropped out on us, Reeds Rains had the property back on the market immediately and found new future tenants the same day. Mark worked hard to arrange viewings and liased with us, the neighbours and previous tenants politely and professionally. We were always updated of the progress of marketing the property virtually on a daily basis. I ...
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Dec 07,2012
Minithumbdown
By: 'Neveruserr'
Dec 07,2012
3 people found
this helpful
We decided to add another agent on as we really wanted to sell. Reeds rains were just around the corner from us so seemed practical. We sold subject to contract through the other agent and they tried to poach the buyer and claimed that they had also shown them round the property. In the end I managed to speak to the buyer directly and said I could not pay 2 fees, he admitted rr had never shown him round, but were going to arrange their mortgage. In the end that sale fell through as the mortgag...
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By: Muhammed Taariq
Jun 26, 2017
View all comments (1)
I was practically forced to speak to their mortgage advisor just because they were marketting a property. This branch including the mortgage broker will try to sell everything to you. I stressed couldnt afford the solicitors they wantes me to use and they advised the vendors selling the property would not be to happy with my decision The mortgage broker sold me cover i didn't require and they are ruthless and relentless and once they take their fee they will don't care about you. Reeds rains ...
Areas covered
  • B28
  • B90
  • B27
  • B91
  • B13
  • B14
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
50% customers were satisfied with fees 50% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: ยฃ350,000
  • Max: ยฃ350,000

Letting
  • Min: ยฃ0
  • Max: ยฃ0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
2 0 4 0 2 1 1 0 0 1
Harry Brearley - upload your photo Harry Brearley
1 reviews

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Anne Marie Pilmer - no image available Anne Marie Pilmer
0 reviews

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Phillip Hayden - no image available Phillip Hayden
Branch Manager
0 reviews

About Phillip No description set View full profile

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Fees

No fees set.
Last updated at 9:33 AM 09/01/2017 by Phillip Hayden

Complaints Procedure

No procedure set.
Last updated at 9:33 AM 09/01/2017 by Phillip Hayden

Awards won by Reeds Rains, Hall Green B28 9LS

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