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    Karen Whitehouse
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    Harry Brearley
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Reeds Rains

1 Solihull Lane, Hall Green
West Midlands
B28 9LS

0121 744 8221

Oct 14,2016
Minithumbup
By:
Oct 14,2016
0 people found
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Reeds Raine delivered what they promised - a buyer within a couple of days. Subsequent problems at Exchange and Completion were not Reeds Raine fault and Harry did everything within his power to assist. He was always polite and courteous....
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Comment on agent fees
Pretty good
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Mar 24,2015
Minithumbup
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Mar 24,2015
0 people found
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I have had a really positive experience with Reeds Rains. When calling several times regarding issues at the apartment (boiler break down - no hot water or heating), Emma has been very reactive and contacted the landlord immediately. This resulted in a quick repair. Emma has also helped in the organisation leading up to my recent departure from the rented property (due to a move abroad otherwise I would have been more than happy to continue living there). Thank you Emma for making renting an...
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Feb 14,2014
Minithumbup
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Feb 14,2014
2 people found
this helpful
We had fabulous service from Karen. She went above and beyond to help us when we had problems. She never made us feel like anything was too much work and she was always able to give us a response to our queries....
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Feb 10,2014
Minithumbup
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Feb 10,2014
2 people found
this helpful
I had numerous complications when moving and a terrible solicitor. The Hall green staff were very supportive both on a practical level and keeping me sane. They were genuine, very likeable and polite and kept lines of communication open when my solicitor didnt, they have also assisted after I have moved in and said they are still there if I need more help. I wish I had sold my house with them as well as bought through them - I highly recommend them....
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Feb 04,2014
Minithumbup
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Feb 04,2014
2 people found
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I\'ve had a great experience with Reeds Rains so far. We deal with Karen Whitehouse at the Shirley Branch who has been helpful and efficient in managing the property. We\'ve always had a quick response to any queries and have enjoyed a stress free tenancy which is a refreshing change as we\'ve had some negative experiences with other lettings companies in the past. As a tenant I would definitely recommend Reeds Rains....
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Jan 30,2014
Minithumbup
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Jan 30,2014
2 people found
this helpful
My property has been with Reeds Rains for two years and as I live some distance away I need to be confident with the letting agent. I deal with Karen Whitehouse and have been really pleased with the support and level of service I have received, she is always helpful and deals with any issues or questions quickly and professionally....
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Jan 23,2014
Minithumbup
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Jan 23,2014
2 people found
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Reeds Reins staff members were very professional . The valuation of my house was done according to the market demand and turned out to be correct. They also helped me to find solicitors for conveyance of the sale. I was very pleased with the entire procedure...
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Jan 11,2014
Minithumbup
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Jan 11,2014
2 people found
this helpful
Our application was rather complicated for a number of reasons, and was also just before Christmas - so on a very tight deadline. Karen was very helpful, keeping in contact with me even outside of her usual working hours, and really pulling out all the stops to make sure that we were able to move in before everything closed down for Christmas. The only qualm I would have about recommending them is that the referencing company they use, Clearview, didn\'t communicate with either Karen or mysel...
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May 26,2013
Minithumbdown
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May 26,2013
2 people found
this helpful
Obnoxious and Rude - If they ever pick up the phone you're confronted with someone who thinks you should be grateful that they picked up, and rarely return calls. I phoned to view a property and it got sold a week later via a block viewing, where was my call? Made an offer another property chased it up and was confronted with a disgraceful tone of ยขรขโ€šยฌร…โ€œso you want to know about your offer do you?ยขรขโ€šยฌร‚ย It's a mystery what happened to my offer because he never answered my question...
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Apr 10,2013
Minithumbup
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Apr 10,2013
0 people found
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When we wanted to let our property, we approached Reeds Rains and found their service to be professional, thorough and speedy. Even when prospective tenants dropped out on us, Reeds Rains had the property back on the market immediately and found new future tenants the same day. Mark worked hard to arrange viewings and liased with us, the neighbours and previous tenants politely and professionally. We were always updated of the progress of marketing the property virtually on a daily basis. I ...
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Dec 07,2012
Minithumbdown
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Dec 07,2012
2 people found
this helpful
We decided to add another agent on as we really wanted to sell. Reeds rains were just around the corner from us so seemed practical. We sold subject to contract through the other agent and they tried to poach the buyer and claimed that they had also shown them round the property. In the end I managed to speak to the buyer directly and said I could not pay 2 fees, he admitted rr had never shown him round, but were going to arrange their mortgage. In the end that sale fell through as the mortgag...
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: ยฃ350,000
  • Max: ยฃ350,000

Letting
  • Min: ยฃ0
  • Max: ยฃ0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
2 0 4 0 2 1 1 0 0 1
Karen Whitehouse - upload your photo Karen Whitehouse
3 reviews

About Karen No description set View full profile
Harry Brearley - upload your photo Harry Brearley
1 reviews

About Harry No description set View full profile

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