• Jamie Kennerdale
    Jamie Kennerdale
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    Jan Johnson
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    Amy Broadbent
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    Andrew Shackleton
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    Sid Khan
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    Harry Everett
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Reeds Rains

16-18 Bull Green Halifax
West Yorkshire
HX1 5AB

01422348989
Nov 17,2017
Minithumbup
By: 'Matthew'
Nov 17,2017
0 people found
this helpful
I'm not usually one for reviews however i felt compelled to share my recent experience dealing with Reeds Rains Halifax. My young daughter and her mum almost found themselves without a roof over there heads and needed to move quickly.. fortunately for them the property they found was on with these guys who leaped all obstacles and pulled out all the stops to have them moved in a very short space of time. Outstanding professionalism / speed and overall service from start to finish! Special t...
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Comment on agent fees
Good
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Oct 06,2017
Minithumbup
Amy Broadbent
Jan Johnson
By: 'Cbutlinworrall'
Oct 06,2017
0 people found
this helpful
Such a professional and friendly team. The telephone is always answered quickly and queries responded to promptly. Amy and Jan though have really gone the extra mile for us to help us complete on our flat. A big thank you !...
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N/a
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By: Jan Johnson
Oct 09, 2017
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Thank you for your kind review. Really appreciate your comments. We are looking forward to receiving the news that the property has completed! Kind regards. Jan Johnson Branch Manager ...
Sep 28,2017
Minithumbup
Jan Johnson
By: 'Brian and Jill'
Sep 28,2017
0 people found
this helpful
We would to say that we rate Jan particularly, but also the whole team at reeds reins Halifax branchFIVE STAR for going the extra mile on numerous occasions and never making us feel guilty for taking so much of their time up. ....
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By: Jan Johnson
Sep 28, 2017
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Sincere thanks Brian and Jill - it is our pleasure. We really do work hard to ensure a smooth process. ...
Sep 25,2017
Minithumbup
Amy Broadbent
By: 'Lynsey Sagar'
Sep 25,2017
0 people found
this helpful
We had a fantastic service from all the staff at Reeds Raines Halifax when purchasing our house this year. Everyone was professional yet friendly and the overall expertise made the process of moving house easy. Special thanks to Amy, she was excellent at her job. She went out of her way to chase varing people within our chain on several occasions and nothing was ever too much trouble. Thank you so much, we are very happy in our new home!...
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By: Jan Johnson
Sep 25, 2017
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Thank you so much for your wonderful review. Very much appreciated. Kind regards. Jan Johnson Branch Manager ...
Sep 22,2017
Minithumbup
Jan Johnson
Amy Broadbent
By: 'A Waterhouse'
Sep 22,2017
0 people found
this helpful
I have just sold my property with Reeds Rains and received an excellent service from Jan & Amy. They worked very hard promoting my house, especially as my first sale fell through. They were always cheerful and positive and showed a great understanding to my situation....
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Comment on agent fees
Good
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By: Jan Johnson
Sep 22, 2017
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Ann - thank you so much for you kind comments as well the chocolates and thank you card! When you are ready to find your next property will be delighted to help again. Jan Johnson ...
Aug 06,2015
Minithumbup
By: 'D Miller'
Aug 06,2015
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this helpful
Very easy process from choosing it to rent to checking out. Victoria, lettings co-ordinator, was helpful and very quick and efficient at answering any queries we had....
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Jun 19,2015
Minithumbup
By: 'Gerard McGuirk'
Jun 19,2015
0 people found
this helpful
I am based in Hong Kong and have received information and reporting on the property in a timely manner whether it be good or bad news. Dan helped me with the original purchase in a very professional manner and Victoria in the follow up in the management....
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Comment on agent fees
Would always like cheaper but you pay for what you get, so not complaining.
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Jun 17,2015
Minithumbup
By: 'Julie Barker'
Jun 17,2015
0 people found
this helpful
Victoria does an excellent job and I would have no hesitation in recommending her to anyone, Victoria is exceptional at dealing with our tenants and keeping us informed....
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Dec 17,2014
Minithumbup
ross haigh
By: 'David Jones'
Dec 17,2014
0 people found
this helpful
I bought a house through reeds rains in halifax and it got sorted pretty quickly and my solicitor had trouble getting things sorted but reeds rains (ross haigh) helped a lot. Thanks guys...
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Dec 05,2014
Minithumbup
ross haigh
By: 'Liz'
Dec 05,2014
0 people found
this helpful
I sold my house through reeds rains in halifax and it was a good and easy process. I was kept up to date with my sale all the way through. Thank you guys....
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Nov 25,2014
Minithumbup
By: 'housing association'
Nov 25,2014
0 people found
this helpful
We used Reeds Rains in Halifax for the purchase of a property in Halifax and found the service and attention to detail was excellent. The staff were polite and helpful, attentive and regularly 'checked-in' to make sure things continued to progress with the sale. Matthew was the lead contact for us in the branch and he remained consistently involved throughout the whole purchase, seeing things through to sale completion....
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Nov 21,2014
Minithumbup
ross haigh
By: 'Mrs Sheila Shaw'
Nov 21,2014
0 people found
this helpful
I was treated efficiently and with respect throughout the whole process from start to finish. Dan kept in regular contact letting me know exactly what was going on. I wold not hesitate to use this firm again and would recommend them to family and friends. Dan Burbridge was a pleasure to have dealings with. Totally satsfied. Really efficient....
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Comment on agent fees
At first I thought they were somwhat high but because the service was so good its ok.
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Nov 18,2014
Minithumbup
By: 'John Davies'
Nov 18,2014
0 people found
this helpful
What an excellent, friendly, professional service from everyone at Reeds Rains Halifax. Matthew Berry handled the initial stages of making the offer and then Dan Burbridge ran with the process through to completion. Both these people were very knowledgeable, unfailingly patient and reliable and made the whole experience as problem free as possible. We also decided to use the Reeds Rains mortgage advice service to handle our quite complex situation with 2 new mortgages, including a new let-to-bu...
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Nov 07,2014
Minithumbup
ross haigh
By: 'Mrs Hill'
Nov 07,2014
0 people found
this helpful
I bought a property through Reeds Rains in Halifax and it was a nice and easy process. Ross met me at the property with the owners and was involved in the process the whole way. The house had dampness issues but Ross sorted it out by getting money off and i had to move quickly which was promised at the start and i was never let down. I would certainly recommend Ross Haigh and the Reeds Rains office....
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Oct 23,2014
Minithumbup
By: 'quasid'
Oct 23,2014
0 people found
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the service provided was excellent, Matthew was really helpful in going through the process and all options where gone through. would love to deal with Matthew again and the estate agency....
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Oct 16,2014
Minithumbdown
By: 'Frw6'
Oct 16,2014
2 people found
this helpful
We chose RR as we felt they were more professional and trustworthy, with us moving overseas, to manage the letting of our property. Not only am I dissatisfied with the involvement we have had with the Halifax branch, we are hugely dissatisfied with the whole property management service. Which we didn't realise was 'centralised' after an initial period. We are hugely out of pocket from renting our property out with them, feeling that the issues weren't satisfactorily dealt with and helped to cont...
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Comment on agent fees
Hugely extortionate and not justified, lots of hidden costs and charges to not reflect the quality of the service provided. By the property management\'s inefficiency it has cost us a huge amount of money, which I hold proof of.
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Oct 16,2014
Minithumbup
Victoria Greenwood
By: 'David Norville'
Oct 16,2014
0 people found
this helpful
Agent acted quickly and professionally and gave me a choice of tenants which has resulted in me obtaining a five star tenant. I would recommend Victoria and the rest of the team to anyone....
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Oct 16,2014
Minithumbup
Victoria Greenwood
By: 'Chris'
Oct 16,2014
0 people found
this helpful
With living some distance away from the property, it has been difficult to get over and deal with it, however Victoria and her team dealt with all the viewings and quires. Before the tenant moved in,they had some minor issues which they wished to have checked. It didn't cause a problem for Victoria, she promptly sent a colleague to cross check the items and reported back to ourselves and the tenant to put everyone's mind at rest. We will certainly being instructing Victoria on other properties i...
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Oct 15,2014
Minithumbup
Laura Woodhead
By: 'Jamie & Tammy Spence'
Oct 15,2014
0 people found
this helpful
After finding our prospective new family home and coming to an agreed price with the agents/vendors all seemed well, unfortunately at a late stage of the purchase the sale of my property fell through having a knock on effect with our purchase. My own agents I found very disappointing as very little had been done to try keep the sale of these property's going through, however I had correspondence with Matthew at reeds rains (as they were selling the property I wished to purchase) and found him to...
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Sep 23,2014
Minithumbup
By: 'J.Harrison'
Sep 23,2014
2 people found
this helpful
Following my first contact with the charming and efficient Emma I was fortunate to be the recipient of the professional services of Matthew. He unfailingly kept me informed of progress and made helpful suggestions which resulted in the successful sale of my property. He always appeared interested and concerned to achieve this and I definitely recommend the company. Matthew, in particular, gets 5 stars and my gratitude....
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Comment on agent fees
Higher than I anticipated but worth it.
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Sep 19,2014
Minithumbup
By: 'Robert & Maureen Shierson'
Sep 19,2014
0 people found
this helpful
In May 2014 we decided to sell our family home now the children had left,we inquire with three agencies and Read Rain impressed us the most so we let them market our house. From the word go they showed professionalism right from the first off, 4 week into the advertising we had a buyer and we thought great but before the final signing our buyers, buyer pulled out. We were all disappointed but Matthew came up with a plan which resulted in our sale being completed, Matthew & Emma really went...
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Sep 13,2014
Minithumbup
By: 'patrick sloane'
Sep 13,2014
0 people found
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From start to finish Matthew kept me informed and found me the right people to deal with as I was clueless being a first time buyer. Sal is an excellent mortgage adviser too.got things going as quick as he could....
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Sep 04,2014
Minithumbup
By: 'Mr&Mrs Shaw'
Sep 04,2014
0 people found
this helpful
I don't often do reviews but because of the excellent service and honesty of Matthew I thought I would have to recommend Reeds Rain in Halifax, especially if you can get to deal with Matthew. He returned phone calls and gave us the direct answers we needed. He dealt very well with the 'awkward and rude' sellers who gave him un-deserved abuse. Therefore we would not hesitate to use Reeds Rain in Halifax again. Thank you Matthew for dealing with the sellers the way you did! Your calmness and pr...
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Comment on agent fees
Not exactly fees but Matthew negotiated a lower purchase price for us even with the \'awkward\' sellers!
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Aug 26,2014
Minithumbup
By: 'peteandkate'
Aug 26,2014
0 people found
this helpful
We bought and sold the house through Reeds Rains. I am delighted with the service that we received from Matthew. Thank you very much....
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Aug 20,2014
Minithumbdown
By: 'Jane Day'
Aug 20,2014
2 people found
this helpful
There were a number of issues that were unsatisfactory in my service from ReedsRains. My initial contact was with the branch manager Jan who was very helpful. I then had some dealings with Victoria and although some of the issues were around a 'gas certificate' I found it unhelpful when no-one returned my calls when they said they would. I also found it unsatisfactory that no-one told me about the gas certificate not being sorted which resulted in weeks of delay of no rent being paid to mysel...
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Aug 18,2014
Minithumbup
By: 'Christobel'
Aug 18,2014
0 people found
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Despite reservations about selling/moving house Reeds Rains helped make it a seamless transaction. Don't know what I'd have done without Matthew, he calmly sorted things and reassured me that everything was normal and no need to panic. Brilliant! Thank Mat!...
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Aug 12,2014
Minithumbup
By: 'Keith Wilson'
Aug 12,2014
0 people found
this helpful
Thanks Mathew for all your help in assisting in the successful purchase of our property. I found you most helpful and effective. I would not hesitate to give you five stars for the survice you gave to us....
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Comment on agent fees
Although this was a Tender purchase and we did know from the off-set that we were to pay the seller fee of ‚£2800 plus vat it seems very high. Over 4 times what we would of expected to pay, if we were selling the house.
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Aug 12,2014
Minithumbup
By: 'Sarah'
Aug 12,2014
0 people found
this helpful
Matthew worked very hard on the sale and chased from start to finish. He was very honest and approachable throughout and nothing was ever a problem when asked. I look forward to working with him again....
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Aug 08,2014
Minithumbup
Matthew
By: 'Paul'
Aug 08,2014
0 people found
this helpful
I found Matthew most helpful in every way and if it wasn't for him the sale would have fallen through and kept me informed every step of the way right to everything going to completion i rate him 5 stars and more if i could and wish there were more people like him. you have an excellent member of staff here who is 100% dedicated to his job. all i can say is i wish i had used him to sell my property but I found Matthew most helpful throughout the posses of my purchase on several occasions the se...
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Jun 03,2014
Minithumbup
By: 'Matthew Chippendale'
Jun 03,2014
0 people found
this helpful
I found Matthew to be very helpful & proffesional. He continually kept me updated through what proved to be a difficult purchasing process. When I wanted a further viewing, Matthew went out of his way to accommodate me. I woould certainly recommend this branch to anyone who was thinking of purchasing, selling or renting....
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Areas covered
  • Halifax
  • Queensbury
  • Sowerby Bridge
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
90% customers were satisfied with fees 79% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £50,000
  • Max: £420,000

Letting
  • Min: £0
  • Max: £0

ARLA RICS NALS UKALA NLA SAL SAGEagent


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
4 3 2 0 11 1 14 0 1 0
Jamie Kennerdale Jamie Kennerdale
Lettings Manager
1 reviews

About Jamie Jamie has over 10 years experience within Estate Agency both in sales and lettings. Having been a Lettings Manager for over 4 years he has worked in both Huddersfield and Halifax. Jamie is a proud Hud View full profile
Jan Johnson - no image available Jan Johnson
Branch Manager
3 reviews

About Jan Jan has over 30 years of experience in Estate Agency and Lettings with 25 of those years been based in Halifax. Jan prides herself and team on excellent customer service and delighting the customer. A View full profile
Amy Broadbent - no image available Amy Broadbent
Sales Negotiator
3 reviews

About Amy Amy has worked in Estate Agency in Warwickshire and West Yorkshire specialising in sales progression which means that when a sale is agreed, it is managed through until completion working closely with View full profile
Andrew Shackleton - no image available Andrew Shackleton
Valuation Manager
0 reviews

About Andrew Andy has been in the industry for over 15 years and has been a Valuations Manager for over 13 years. He has worked throughout West Yorkshire and Lancashire and is a key member of our team. When not at View full profile
Sid Khan - no image available Sid Khan
Mortgage and Protection Adviser
0 reviews

About Sid Sid has been a mortgage and protection adviser for over 3 years. He specialises in residential, buy to let and re mortgages. Sid has bespoke experience in providing life insurance, critical illness an View full profile
Harry Everett - no image available Harry Everett
Lettings Co-ordinator
0 reviews

About Harry Part of the Lettings team, Harry plays a major role in taking applications and processing them up until their move in date. During the tenancies, Harry will also carry out routine visits, viewings and View full profile

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Fees

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Last updated at 12:05 PM 06/07/2017 by Amy Broadbent

Complaints Procedure

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Last updated at 12:05 PM 06/07/2017 by Amy Broadbent

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