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    Jamie
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    Emma
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    Matthew
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    Victoria
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    Dan Burbridge
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    Sal Shahid
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Reeds Rains

17-19 Commercial Street Halifax
West Yorkshire
HX1 1HJ

01422 348989

Aug 06,2015
Minithumbup
By:
Aug 06,2015
0 people found
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Very easy process from choosing it to rent to checking out. Victoria, lettings co-ordinator, was helpful and very quick and efficient at answering any queries we had....
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Jun 19,2015
Minithumbup
By:
Jun 19,2015
0 people found
this helpful
I am based in Hong Kong and have received information and reporting on the property in a timely manner whether it be good or bad news. Dan helped me with the original purchase in a very professional manner and Victoria in the follow up in the management....
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Comment on agent fees
Would always like cheaper but you pay for what you get, so not complaining.
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Jun 17,2015
Minithumbup
By:
Jun 17,2015
0 people found
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Victoria does an excellent job and I would have no hesitation in recommending her to anyone, Victoria is exceptional at dealing with our tenants and keeping us informed....
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Dec 17,2014
Minithumbup
By:
Dec 17,2014
0 people found
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I bought a house through reeds rains in halifax and it got sorted pretty quickly and my solicitor had trouble getting things sorted but reeds rains (ross haigh) helped a lot. Thanks guys...
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Dec 05,2014
Minithumbup
By:
Dec 05,2014
0 people found
this helpful
I sold my house through reeds rains in halifax and it was a good and easy process. I was kept up to date with my sale all the way through. Thank you guys....
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Nov 25,2014
Minithumbup
By:
Nov 25,2014
0 people found
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We used Reeds Rains in Halifax for the purchase of a property in Halifax and found the service and attention to detail was excellent. The staff were polite and helpful, attentive and regularly 'checked-in' to make sure things continued to progress with the sale. Matthew was the lead contact for us in the branch and he remained consistently involved throughout the whole purchase, seeing things through to sale completion....
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Nov 21,2014
Minithumbup
By:
Nov 21,2014
0 people found
this helpful
I was treated efficiently and with respect throughout the whole process from start to finish. Dan kept in regular contact letting me know exactly what was going on. I wold not hesitate to use this firm again and would recommend them to family and friends. Dan Burbridge was a pleasure to have dealings with. Totally satsfied. Really efficient....
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Comment on agent fees
At first I thought they were somwhat high but because the service was so good its ok.
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Nov 18,2014
Minithumbup
By:
Nov 18,2014
0 people found
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What an excellent, friendly, professional service from everyone at Reeds Rains Halifax. Matthew Berry handled the initial stages of making the offer and then Dan Burbridge ran with the process through to completion. Both these people were very knowledgeable, unfailingly patient and reliable and made the whole experience as problem free as possible. We also decided to use the Reeds Rains mortgage advice service to handle our quite complex situation with 2 new mortgages, including a new let-to-bu...
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Nov 07,2014
Minithumbup
By:
Nov 07,2014
0 people found
this helpful
I bought a property through Reeds Rains in Halifax and it was a nice and easy process. Ross met me at the property with the owners and was involved in the process the whole way. The house had dampness issues but Ross sorted it out by getting money off and i had to move quickly which was promised at the start and i was never let down. I would certainly recommend Ross Haigh and the Reeds Rains office....
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Oct 23,2014
Minithumbup
By:
Oct 23,2014
0 people found
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the service provided was excellent, Matthew was really helpful in going through the process and all options where gone through. would love to deal with Matthew again and the estate agency....
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Oct 16,2014
Minithumbdown
By:
Oct 16,2014
2 people found
this helpful
We chose RR as we felt they were more professional and trustworthy, with us moving overseas, to manage the letting of our property. Not only am I dissatisfied with the involvement we have had with the Halifax branch, we are hugely dissatisfied with the whole property management service. Which we didn't realise was 'centralised' after an initial period. We are hugely out of pocket from renting our property out with them, feeling that the issues weren't satisfactorily dealt with and helped to cont...
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Comment on agent fees
Hugely extortionate and not justified, lots of hidden costs and charges to not reflect the quality of the service provided. By the property management\'s inefficiency it has cost us a huge amount of money, which I hold proof of.
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Oct 16,2014
Minithumbup
By:
Oct 16,2014
0 people found
this helpful
Agent acted quickly and professionally and gave me a choice of tenants which has resulted in me obtaining a five star tenant. I would recommend Victoria and the rest of the team to anyone....
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Oct 16,2014
Minithumbup
By:
Oct 16,2014
0 people found
this helpful
With living some distance away from the property, it has been difficult to get over and deal with it, however Victoria and her team dealt with all the viewings and quires. Before the tenant moved in,they had some minor issues which they wished to have checked. It didn't cause a problem for Victoria, she promptly sent a colleague to cross check the items and reported back to ourselves and the tenant to put everyone's mind at rest. We will certainly being instructing Victoria on other properties i...
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Oct 15,2014
Minithumbup
By:
Oct 15,2014
0 people found
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After finding our prospective new family home and coming to an agreed price with the agents/vendors all seemed well, unfortunately at a late stage of the purchase the sale of my property fell through having a knock on effect with our purchase. My own agents I found very disappointing as very little had been done to try keep the sale of these property's going through, however I had correspondence with Matthew at reeds rains (as they were selling the property I wished to purchase) and found him to...
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Sep 23,2014
Minithumbup
By:
Sep 23,2014
2 people found
this helpful
Following my first contact with the charming and efficient Emma I was fortunate to be the recipient of the professional services of Matthew. He unfailingly kept me informed of progress and made helpful suggestions which resulted in the successful sale of my property. He always appeared interested and concerned to achieve this and I definitely recommend the company. Matthew, in particular, gets 5 stars and my gratitude....
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Comment on agent fees
Higher than I anticipated but worth it.
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Sep 19,2014
Minithumbup
By:
Sep 19,2014
0 people found
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In May 2014 we decided to sell our family home now the children had left,we inquire with three agencies and Read Rain impressed us the most so we let them market our house. From the word go they showed professionalism right from the first off, 4 week into the advertising we had a buyer and we thought great but before the final signing our buyers, buyer pulled out. We were all disappointed but Matthew came up with a plan which resulted in our sale being completed, Matthew & Emma really went...
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Sep 13,2014
Minithumbup
By:
Sep 13,2014
0 people found
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From start to finish Matthew kept me informed and found me the right people to deal with as I was clueless being a first time buyer. Sal is an excellent mortgage adviser too.got things going as quick as he could....
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Sep 04,2014
Minithumbup
By:
Sep 04,2014
0 people found
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I don't often do reviews but because of the excellent service and honesty of Matthew I thought I would have to recommend Reeds Rain in Halifax, especially if you can get to deal with Matthew. He returned phone calls and gave us the direct answers we needed. He dealt very well with the 'awkward and rude' sellers who gave him un-deserved abuse. Therefore we would not hesitate to use Reeds Rain in Halifax again. Thank you Matthew for dealing with the sellers the way you did! Your calmness and pr...
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Comment on agent fees
Not exactly fees but Matthew negotiated a lower purchase price for us even with the \'awkward\' sellers!
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Aug 26,2014
Minithumbup
By:
Aug 26,2014
0 people found
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We bought and sold the house through Reeds Rains. I am delighted with the service that we received from Matthew. Thank you very much....
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Aug 20,2014
Minithumbdown
By:
Aug 20,2014
2 people found
this helpful
There were a number of issues that were unsatisfactory in my service from ReedsRains. My initial contact was with the branch manager Jan who was very helpful. I then had some dealings with Victoria and although some of the issues were around a 'gas certificate' I found it unhelpful when no-one returned my calls when they said they would. I also found it unsatisfactory that no-one told me about the gas certificate not being sorted which resulted in weeks of delay of no rent being paid to mysel...
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Aug 18,2014
Minithumbup
By:
Aug 18,2014
0 people found
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Despite reservations about selling/moving house Reeds Rains helped make it a seamless transaction. Don't know what I'd have done without Matthew, he calmly sorted things and reassured me that everything was normal and no need to panic. Brilliant! Thank Mat!...
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Aug 12,2014
Minithumbup
By:
Aug 12,2014
0 people found
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Thanks Mathew for all your help in assisting in the successful purchase of our property. I found you most helpful and effective. I would not hesitate to give you five stars for the survice you gave to us....
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Comment on agent fees
Although this was a Tender purchase and we did know from the off-set that we were to pay the seller fee of ‚£2800 plus vat it seems very high. Over 4 times what we would of expected to pay, if we were selling the house.
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Aug 12,2014
Minithumbup
By:
Aug 12,2014
0 people found
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Matthew worked very hard on the sale and chased from start to finish. He was very honest and approachable throughout and nothing was ever a problem when asked. I look forward to working with him again....
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Aug 08,2014
Minithumbup
By:
Aug 08,2014
0 people found
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I found Matthew most helpful in every way and if it wasn't for him the sale would have fallen through and kept me informed every step of the way right to everything going to completion i rate him 5 stars and more if i could and wish there were more people like him. you have an excellent member of staff here who is 100% dedicated to his job. all i can say is i wish i had used him to sell my property but I found Matthew most helpful throughout the posses of my purchase on several occasions the se...
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Jun 03,2014
Minithumbup
By:
Jun 03,2014
0 people found
this helpful
I found Matthew to be very helpful & proffesional. He continually kept me updated through what proved to be a difficult purchasing process. When I wanted a further viewing, Matthew went out of his way to accommodate me. I woould certainly recommend this branch to anyone who was thinking of purchasing, selling or renting....
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May 31,2014
Minithumbup
By:
May 31,2014
0 people found
this helpful
Fantastic service was kept informed without being pushy which is something I dislike. Very helpful with local knowledge as new to the area. Mathew & Shaun (in Mathews absence) were extremely down to earth which makes buying a pleasure not a chore, which is rare when your buying. Thank you to the team, I would use you when selling just because of service....
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May 16,2014
Minithumbup
By:
May 16,2014
0 people found
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Hi there, I would personally like to place on record how excellent Matthew is within the housing industry. I purchased my family home through Reeds Rains in Halifax were Matthew works and was blown away by how fast and thorough he was. His professionalism was of 5 star standard and due to this i have since been back to buy another home to rent out. He gives honest and reliable advice and i would certainly recommend him to friends family and investors. He is a credit to Reeds Rains and i keep in ...
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May 12,2014
Minithumbup
By:
May 12,2014
0 people found
this helpful
Emma, the Manager, was very polite and professional throughout the sale process, as was Matthew. They kept us well informed at all times. Well done, Emma, Matthew and the team!...
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Feb 26,2014
Minithumbup
By:
Feb 26,2014
2 people found
this helpful
The service from Emma and her team at the Halifax branch has been excellent. Emma is very professional and this has given me a lot of confidence in selling my flat. The advice and attention to detail has been fantastic. I cannot recommend this branch, particularly Emma and her team enough. The flat was sold within a few days because Emma aligned my buyer with my offer immediately. She and her team have kept me up to date and the whole process has been hassle free....
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Jun 29,2012
Minithumbdown
By:
Jun 29,2012
15 people found
this helpful
Here is a copy of my complaint to reed rains... Dear Mr Beastall, I am writing this complaint on several grounds. Primarily I have been issued with a bill for £120 which I do not believe I should be charged for since the service I was promised for this fee was delivered with such appalling service that it caused months of hassle, two complaints to be raised (one of which was completely ignored), I have incurred considerable costs and have had to contact Reed Rains over 50 times in th...
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What agent could do to change your mind?
They could\'ve responded to my complaints or stopped harassing me and my tenant with sales calls EVERY DAY when we asked them to. They could\'ve NOT IGNORED all my calls and emails to ask where my contract was when it was 4 MONTHS LATE. First they pretended they didn\'t have a complaints proceedure, then that it had to go to the branch manager who was on holiday, then that I had to write a letter, not an email, tried every stupid lie to prevent a complaint about their incompetency.
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 83% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £50,000
  • Max: £420,000

Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
4 3 1 0 9 1 12 0 1 0
Jamie  - upload your photo Jamie
1 reviews

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Emma  - upload your photo Emma
3 reviews

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Matthew  - upload your photo Matthew
11 reviews

About Matthew No description set View full profile
Shaun  - no image available Shaun
Sales Neg
1 reviews

About Shaun A very happy lad View full profile
Victoria  - upload your photo Victoria
4 reviews

About Victoria No description set View full profile
Dan Burbridge - upload your photo Dan Burbridge
3 reviews

About Dan No description set View full profile
Sal Shahid - upload your photo Sal Shahid
1 reviews

About Sal No description set View full profile

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