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    Jennifer
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    Victoria McGowan
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    Ashley Mitchell
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    Christine Parkin
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    Claire
A warm welcome to Reeds Rains in Durham City, located in the centre of this highly desirable city we are perfectly positioned to meet all your property needs. Our highly trained and friendly staff are able to offer comprehensive advice on all aspects of sales and rentals. We aim to provide a professional service tailored to meet your individual requirements. As part of one of the largest estate agency networks in the UK, our extensive branch network and unrivalled marketing exposure, makes us pe Read full description...rfectly placed to help you in this challenging market. Our record of success has been built upon a single-minded desire to provide our clients with a top class service. A sign of this success is the fact that a large proportion of our business is from referrals, satisfied clients who have recommended us to friends and family. We look forward to being of assistance.
Reeds Rains

81 New Elvet Durham
County Durham
DH1 3AQ

0191 384 1222
Nov 19,2017
Minithumbup
Christine Parkin
By: 'The Bungalow'
Nov 19,2017
0 people found
this helpful
You could not ask for more for the bomb shell I landed in Christine Parkin's lap. Christine was never detached from work she always tried her hardest in the end we got there. Peter O'Connor☺ the bungalow...
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Comment on agent fees
Average
Was this helpful? Yes
Sep 26,2017
Minithumbup
Claire
By: 'Raven'
Sep 26,2017
1 people found
this helpful
Having just purchased our first home in our fifties, we were very happy with the help from all the RR staff, in particular Claire who kept us informed and explained things in layman's terms all the way through. Thankyou...
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Was this helpful? Yes
Sep 20,2017
Minithumbup
Ashley Mitchell
By: 'Revolver'
Sep 20,2017
0 people found
this helpful
Ashley brought enthusiasm, energy and efficiency to the Crook branch during his period of temporary management and kept in touch afterwards. His hard work resulted in three of our properties being rented out to good tenants and his advice was invaluable. We were sad to see him return to the Durham office....
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Comment on agent fees
The fees were in line with the good service received.
Was this helpful? Yes
May 18,2017
Minithumbup
By: 'Neetu'
May 18,2017
0 people found
this helpful
Staff are very helpful & professional. My two buy to let properties are fully managed by reed rains. Staff are very supportive and they know their work. Specially Lauren Alderson was very helpful through out the process. She let my house in two days. Their tenant finding process is very smooth and hassle free....
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Was this helpful? Yes
Feb 13,2017
Minithumbup
Claire
By: 'Will'
Feb 13,2017
0 people found
this helpful
This sale was really tough and stressful, luckily claire at reeds rains in durham was an absolutle star throughout, constantly chased everyone involved and kept us updated. Really couldnt ask for a better estate agent and would recommend both claire and reeds rains to anyone!...
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Comment on agent fees
Fees are reasonable, not cheap, but not overpriced either
Was this helpful? Yes
May 11,2016
Minithumbup
Ashley Mitchell
By: 'Ray'
May 11,2016
2 people found
this helpful
Living in Australia really appreciate Ashley's promptness, have had several other agents in the past, he is far the most orgainsed and on purpose....
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Comment on agent fees
About average.
Was this helpful? Yes
May 09,2016
Minithumbup
Ashley Mitchell
Jennifer
By: 'Mike'
May 09,2016
0 people found
this helpful
There was a difficulty initially, small but important to me, but it was solved quickly so didn't become a problem. Subsequent to the initial six-month period, I have been accorded credit and credibility in line with my professional status and, with the pro-active approach of staff, a friendly, efficient and effective rapport has developed. Ashley runs a service with professionalism and initiative. No jobsworths in the branch. This property has 'history' but I have been able to make it home for...
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Comment on agent fees
n/a
Was this helpful? Yes
May 09,2016
Minithumbup
By: 'Miss A Lawson'
May 09,2016
1 people found
this helpful
Sold my house within 2 weeks they negotiated a acceptable offer. Would use again and recommend to any of my friends and family....
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Comment on agent fees
get what you pay for.
Was this helpful? Yes
Jun 12,2015
Minithumbup
Christine Parkin
By: 'Deb'
Jun 12,2015
0 people found
this helpful
Used Reed Rains for a re-mortgage as they had been recommended by a friend and found their service and staff very efficient. The office is a friendly relaxed environment despite everyone being busy. Good communication although we did hit a few hitches along the way which didn't matter as I wasn't working to a time scale but might be a problem for those who are....
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Comment on agent fees
‚£500 for a re mortgage I found to be rather excessive !
Was this helpful? Yes
Dec 31,2014
Minithumbup
By: 'P Foster'
Dec 31,2014
0 people found
this helpful
Faultless service from a well managed office- able to negotiate terms and agree service level from agent in advance with very efficient processing of Tenant application, appropriate referencing and good communication. Property let within 24 hours of appearing on Rightmove with agent negotiating to achieve a higher than anticipated rent. My only criticism that data was passed on to an external agency to try to cross-sell products with multiple calls from a call centre regarding this - I would ...
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Was this helpful? Yes
Jun 30,2014
Minithumbdown
By: 'Stephen'
Jun 30,2014
2 people found
this helpful
My house eventually sold more than one year after it was placed on the market, and for £19 000 less than the original asking price. When I instructed Reeds Rains to market the property for me, I said that I wanted to sell the property quickly. The asking price they suggested was £140-£150k, and I chose £143k as the lower end of that range - expecting someone might make an offer of, say, £139k. I waited 8 months for my first offer. This was after me taking the...
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Apr 29,2014
Minithumbup
Victoria McGowan
By: 'Patrick Baylan'
Apr 29,2014
1 people found
this helpful
Excellent service and correspondence from Vicky. Handled the move out process great and everything went through smoothly. Always at the end of the phone and returned my calls or e mails on the same day. Cant thank you enough for making a stressful time stress free. Thank you....
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Was this helpful? Yes
Jan 10,2014
Minithumbdown
By: 'disgruntled goat'
Jan 10,2014
2 people found
this helpful
As a landlord using reeds rains (have just sold property using them too but i won\'t go into that, its a whole other story) i wholeheartedly agree with \'Dansal coovell\' there was never any indication of the condition of the property, they said they did 3 monthly checks, but when all you get is a sheet of paper with lots of ticks in the box marked \'satisfactory\' can you even believe they have visited the property? Their idea of \'satisfactory\' and my expectation of the condition of the prope...
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Was this helpful? Yes
Areas covered
  • DH1
  • DH7
  • DH2
  • DH3
  • DH5
  • DH6
  • DH4
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
82% customers were satisfied with fees 90% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £61,500
  • Max: £370,000

Letting
  • Min: £0
  • Max: £0

ARLA NALS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
4 1 2 0 2 1 1 0 2 0
Jennifer  - upload your photo Jennifer
1 reviews

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Victoria McGowan - upload your photo Victoria McGowan
1 reviews

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Ashley Mitchell - no image available Ashley Mitchell
3 reviews

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Christine Parkin - upload your photo Christine Parkin
2 reviews

About Christine No description set View full profile
Claire  - upload your photo Claire
2 reviews

About Claire No description set View full profile

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Last updated at 4:04 PM 06/05/2016 by ashley mitchell

Complaints Procedure

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Last updated at 4:04 PM 06/05/2016 by ashley mitchell

Awards won by Reeds Rains, Durham DH1 3AQ

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