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    Katie-Ruth Staniec
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    Joseph Graham
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Reeds Rains

713 Wilmslow Road Didsbury
Greater Manchester
M20 6RE

0161 434 7934

Dec 08,2016
Minithumbup
By:
Dec 08,2016
0 people found
this helpful
We have just recently purchased a property through Reeds Rains at Didsbury. I honestly can say if we didn't have Amy from the didsbury branch we would never have achieved this. She went above and beyond to assist and help us, she put our estate agents to shame who were selling our house. I would highly recommend this branch to anyone thinking of buying and selling, we now have our dream home and am so greatful to all at this branch thank you Amy and the team at didsbury xx...
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Nov 25,2016
Minithumbup
By:
Nov 25,2016
0 people found
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As the buyer of a property I was extremely impressed by the advice and help that Joe gave to me throughout the process. He explained any queries I had clearly and patiently. Nothing was too much trouble - very approachable and friendly. Any worries I had were quickly dispelled and Joe made everything go smoothly. Big thank you Joe! You are a star....
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Comment on agent fees
The first thing Joe gave to me was aprint out of all fees I would need to pay for Solicitor, surveyor etc which never changed from day one. I knew exactly how much I needed to budget for.
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Oct 19,2016
Minithumbup
By:
Oct 19,2016
0 people found
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I rent out a house in Manchester via Reeds Rains and I am very happy with the service I have received so far. The staff have been efficient, and polite, which is very important to me. If I have had a query someone has responded promptly either by email or phone and I am kept up to date with developments. Most of my correspondence has been with Anna Corrigan, who has been extremely helpful, beyond what was expected. Highly recommended!...
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Comment on agent fees
The agency fees are a little high compared with other companies in the area, but I am satisfied with the corresponding service.
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Sep 30,2016
Minithumbup
By:
Sep 30,2016
0 people found
this helpful
Anna was Extremely helpful and professional. Excellent service and customer service from Anna . Anna has great knowledge and expertise. Very friendly and professional manager. Will all this in place Anna got me a higher rent and good tenants. Anna's vetting process was top notch. Best service all round....
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Comment on agent fees
Good- well structured and explained. Made easy.
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Sep 30,2016
Minithumbup
By:
Sep 30,2016
0 people found
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Anna has been very helpful and professional. She's always very prompt in replying to my queries and very patient in walking me through the whole process....
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Sep 23,2016
Minithumbdown
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Sep 23,2016
0 people found
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We have had terrible service throughout the past 11 months of our 12 month lease. Any time we need maintenance it is not followed up and we are forever chasing. They have charged our landlords for work that had not been completed. We have dealt with approx. 11 different people and seem to go through staff like there is no tomorrow. We should have known from the very start when our initial rental was taken away from us the day before we were supposed to move in and did not find us another place f...
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Jul 08,2016
Minithumbup
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Jul 08,2016
0 people found
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Anna was helpful and had a great level of contact throughout. I'd also like to thank the lady who took my deposit payment (I think her name was Amy, but I'm not 100% sure).. She was very kind and understanding when my bank blocked my deposit payment thinking it was fraud. She looked at alternative ways I could pay (although these weren't necessary in the end), was very empathetic and generally handled having someone panic in her office very well. Genuinely, I've had terrible experiences with est...
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Comment on agent fees
Fair and not excessive. Well explained.
Was this helpful? Yes
Jul 08,2016
Minithumbup
By:
Jul 08,2016
0 people found
this helpful
Anna was helpful and had a great level of contact throughout. I'd also like to thank the lady who took my deposit payment (I think her name was Amy, but I'm not 100% sure).. She was very kind and understanding when my bank blocked my deposit payment thinking it was fraud. She looked at alternative ways I could pay (although these weren't necessary in the end), was very empathetic and generally handled having someone panic in her office very well. Genuinely, I've had terrible experiences with est...
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Comment on agent fees
Fair and not excessive. Well explained.
Was this helpful? Yes
Jun 08,2016
Minithumbdown
By:
Jun 08,2016
0 people found
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Anna processed a commercial lease on a residetail property for me and from the very beginning handled the application with professionalism and in a very attentive manner. A number of hurdleds were encountered the during the process however Anna worked with myself to overcome them and kept me updated every step of the way. It was clear that Anna knew her role and was more than willing to go the extra mile in supporting me through the application and tenancy signing process....
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Jun 07,2016
Minithumbup
By:
Jun 07,2016
0 people found
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Anna is absolutely fabulous... an absolute Gem. They were slow to rent it but that could have been the market as other agencies struggled. Would definitely recommend....
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Comment on agent fees
A little pricey but you get what you pay for.
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May 10,2016
Minithumbup
By:
May 10,2016
0 people found
this helpful
The staff at Reids Rains in Didsbury provided a professional, efficient and flexible service. The service was of a very high standard. The flat that I moved into was immaculately clean....
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May 09,2016
Minithumbup
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May 09,2016
0 people found
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Anna has been a point of contact since she joined last year, we let several flats through Anna. She is always extremely helpful and positive, everything she does is with a smile! When finding a tenant Anna always ensures that you are kept fully upto date on any progress and will always give feedback following visits to properties. I hope that Anna continues to work at the DIdsbury branch as she is such a pleasure to deal with...
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Comment on agent fees
I am a landlord with several properties and as such would always say a regulars discount should be applied!
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May 06,2016
Minithumbup
By:
May 06,2016
0 people found
this helpful
Reeds Rains, and Anna specifically, have been great in facilitating us letting our house. The information provided to us was comprehensive and Ann kept in touch throughout the process. Would recommend without hesitation....
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Comment on agent fees
Fees were reasonable and in line with market rate.
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May 06,2016
Minithumbup
By:
May 06,2016
0 people found
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The service has been very good enabling us to have a tenant in place quickly. Thank you to Anna and her team....
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Comment on agent fees
Seems to be fair and reasonable.
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Nov 06,2015
Minithumbup
By:
Nov 06,2015
0 people found
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Having been through a terrible experience with the branch staff - account manager Anna specifically - Katie Ruth was really good to us. We feel like we were fooled around a lot by Anna in signing our letting agreement (trying to, more like), but Katie Ruth renewed our faith in letting with you by just being diligent and friendly and following through with us....
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Comment on agent fees
The house we moved into was filthy, dusty, bins were full, garden was untidy and we were told quite the opposite. Had loads of problems in the admin process and getting signed up (which a lot of what we paid for went towards, no doubt). Katie Ruth has been great to us.
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Sep 14,2015
Minithumbup
By:
Sep 14,2015
0 people found
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Excellent communication skills. A good listener who gave a very clear guidance to the tenant. Has a good knowledge of local market. Timely handled the tenant's maintenance requests at the property. We are very happy with her professional and dedicated can-do attitude. She is an asset for RR! We highly recommend RR to anyone interested to take property on let....
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Comment on agent fees
Worth it!
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May 04,2015
Minithumbup
By:
May 04,2015
0 people found
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Very efficient handling of maintenance issue and prompt handling as well as correspondence. I do some times think that the tenants should share the cost of maintenance as they are the ones who use / abuse things - but this is something outside the good service provided by my estate agents....
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Apr 05,2014
Minithumbdown
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Apr 05,2014
0 people found
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I have had a terrible experience with above agent and I could not find anyone helpful to at least apologise with sincerity so I am writing this review if there is anyway they can understand the frustration , waste of time , waste of fuel and facing wrong attitude from the team , the customer suffer and how stressful it is .I am a doctor and very busy person.i made an appointment to view the property on 29th March at 12pm. On my way I was stuck in traffic and phoned them that I will be 5 to 10 ...
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What agent could do to change your mind?
Just phoning me that they are running late or can\'t come or at least a sincere apology after that when they could not make it . \"we are extremely sorry what happened please accept our sincere apology we will try best to resolve this issue, you please have a seat and please discuss how can we help now with regard to what happened \"
Was this helpful? Yes
Mar 16,2014
Minithumbup
By:
Mar 16,2014
2 people found
this helpful
I would just like to say that the team at Reeds Rains Didsbury are exceptional and never leave you haging on any of the detail. Amy, Catherine and Sarah specifically helped me whilst selling and were always there or called me straight away if I had any worries, queries or issues. The team there are a credit and all very friendly and easy to get along with. Would use them again for sure! Thank you to you all at Reeds Rains Didsbury :)...
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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
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Katie-Ruth Staniec - upload your photo Katie-Ruth Staniec
5 reviews

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Anna Corrigan - upload your photo Anna Corrigan
11 reviews

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Kimberley May Nielson - upload your photo Kimberley May Nielson
1 reviews

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Catherine  - upload your photo Catherine
2 reviews

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Joseph Graham - upload your photo Joseph Graham
1 reviews

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