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Reeds Rains

23 Church Street Crook
County Durham
DL15 9BG

Jun 09,2017
Jun 09,2017
0 people found
this helpful
Very friendly and positive initial meeting, but not followed through at all. Hugely disappointing. Very poor communication, which was important to us as we live 200 miles away from the property we're renting out. We spent £30k renovating a property to a very high standard. Several agents were keen to market it, but we chose Reeds Rains. They held onto six months' rent payment (cleared funds) for weeks, despite our chasing it. When we complained in writing, listing several points, we receiv...
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Comment on agent fees
Very annoyed that they took six admin fees for processing a single payment of six months' advance rent payment.
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Apr 27,2015
Apr 27,2015
1 people found
this helpful
Throughout my mortgage application, Sarah's professionalism and service has been nothing short of exemplary. In an extremely complicated industry, her knowledge of the marketplace, coupled with a genuine desire to exceed expectations, has meant that any possible problems have been swiftly dealt with. It's rare today to see such attention to detail and dedication from a clearly customer-focussed person, Sarah is a credit to Reeds Rains and the industry as a whole....
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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