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Reeds Rains

23 Church Street Crook
County Durham
DL15 9BG

01388300041
Jul 02,2017
Minithumbup
By: 'James Sung'
Jul 02,2017
0 people found
this helpful
Everything went perfect they did what they told me they would and got the job done quickly. I can reccomend to anyone looking to use an estate agent....
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Comment on agent fees
Fees are priced well but you get what you pay for. We paid for a great service.
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Jun 09,2017
Minithumbdown
By: 'EMMERSON'
Jun 09,2017
0 people found
this helpful
Very friendly and positive initial meeting, but not followed through at all. Hugely disappointing. Very poor communication, which was important to us as we live 200 miles away from the property we're renting out. We spent £30k renovating a property to a very high standard. Several agents were keen to market it, but we chose Reeds Rains. They held onto six months' rent payment (cleared funds) for weeks, despite our chasing it. When we complained in writing, listing several points, we receiv...
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Comment on agent fees
Very annoyed that they took six admin fees for processing a single payment of six months' advance rent payment.
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Apr 27,2015
Minithumbdown
Sarah
By: 'MR'
Apr 27,2015
1 people found
this helpful
Throughout my mortgage application, Sarah's professionalism and service has been nothing short of exemplary. In an extremely complicated industry, her knowledge of the marketplace, coupled with a genuine desire to exceed expectations, has meant that any possible problems have been swiftly dealt with. It's rare today to see such attention to detail and dedication from a clearly customer-focussed person, Sarah is a credit to Reeds Rains and the industry as a whole....
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
50% customers were satisfied with fees % accuracy of agent's valuations
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