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    Tim Nixon
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    Timothy Crichton
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    Tim Crichton
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    Emily Heptonstall
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    Stacie Booth
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    Robert Nichol
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    Stacie Murray
No description for branch.
Reeds Rains

14 High Street Congleton
Cheshire
CW12 1BD

01260 275217

Nov 30,2016
Minithumbup
By:
Nov 30,2016
0 people found
this helpful
Myself and my husband recently purchased a property through reeds rains and were dealt with by Stacie. From start to finish the process was not an easy one, however Stacie helped us through the process, was very informative throughout the whole sale and made us feel very at ease. She went out of her way to help in anyway she could to make the whole process easier for us. We felt she was very professional throughout and her communication skills were excellent. We felt the need to write this rev...
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Oct 27,2016
Minithumbup
By:
Oct 27,2016
0 people found
this helpful
First Class. Staff extremely helpful. I looked at a house where the vendor had no agent. The experience convinced me that the use of one was a indeed very necessary. I was recently widowed and the prospect of selling and buying on my own was very daunting. The staff a Congleton couldn't have been more caring or helpful. I couldn't ' have done it without them! I shall be eternally grateful for the unstinting support I received....
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Comment on agent fees
Money well spent. Tim Nixon and his staff earned their fee without a doubt. I received excellent advice on both the sale and purchase.
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Oct 17,2016
Minithumbup
By:
Oct 17,2016
0 people found
this helpful
Of all the estate agents we contacted during my recent search for a property, Reeds Rains Congleton was by far the most impressive. In particular, Stacie, with whom we had most contact, was always helpful and particularly pro-active in facilitating the purchase of the property. She always promptly dealt with queries and never failed to call back. Stacie maintained good relationships with our solicitor and with her client/vendor, making a potentially stressful process run smoothly. My daugh...
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Comment on agent fees
n/a
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Oct 17,2016
Minithumbup
By:
Oct 17,2016
0 people found
this helpful
I recently received a fantastic service from Stacie and the team when selling my property in the Congleton area. Stacie kept in regular contact and was happy to help with any enquiry with a quick and helpful response. I could tell that she cared about making the process as smooth as possible for all parties. Would highly recommend the team at Reeds Rains. Thank you Tim, Emily and Stacie for your help....
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Comment on agent fees
Competitive fees.
Was this helpful? Yes
Oct 14,2016
Minithumbup
By:
Oct 14,2016
0 people found
this helpful
We met Tim Nixon when he sold our house in July 2016 and had no hesitation in contacting him again when we needed to sell my mothers' house quickly. The service we received was First Class. The team were friendly,approachable and very professional. They sold the house on the first day it went on the market and completed the sale in 8 weeks. Excellent Service!!...
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Comment on agent fees
Good - worth every penny!
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Sep 30,2016
Minithumbdown
By:
Sep 30,2016
1 people found
this helpful
There was an open house session ending at 5pm. We phoned the Congleton branch to say we would not arrive until 5pm and was that ok. Was told not a problem just call in to the branch and the agent would go back with us to the house if he'd already come back. Arrived at the branch at 4.55pm and told there was no one available as everyone was too busy! And we couldn't see the house. A wasted trip after travelling 40 miles! Maybe because it was a Friday night and no one wanted a late night? Very dis...
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Comment on agent fees
Bad
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Aug 21,2015
Minithumbup
By:
Aug 21,2015
0 people found
this helpful
We have been impressed with the help and support we have received from Cheryl at branch and she understood our requirements from the beginning and helped us find a house that is perfect for us. Really good service and very professional thank you for all the help....
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Jul 13,2015
Minithumbup
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Jul 13,2015
0 people found
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I have dealt with Cheryl from the outset of my initial enquiry for a viewing. She has been nothing but helpful from start to finish, every time I've had a query or needed advice on how to proceed she's always provided the answers and has always called me back. I wouldn't hesitate using this agency again for further lettings or sales (should I choose to buy a property). It's refreshing to meet an agency and staff who excel at what they do!...
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Comment on agent fees
Obviously I'd rather the fees were as little as possible, (no doubt the same as everyone else) and feel that the fees I paid were fairly high, especially when I had to 'chase' my guarantor when I wasn't aware that I needed to - surely this is what I pay admin fees for?
Was this helpful? Yes
Jul 02,2015
Minithumbup
By:
Jul 02,2015
0 people found
this helpful
Cheryl was absolutely brilliant in helping us get our house. She is friendly and helpful and did everything in her power to help us out. We have 3 dogs and 3 cats so understandably had great difficulty in finding a property that would accept us all. Cheryl negotiated and persuaded the landlord that they should give us a go. We know we'll look after the property but having Cheryl on our side fighting our corner really helped. It also was nice to find someone who actually appeared to care! Sin...
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Apr 13,2015
Minithumbup
By:
Apr 13,2015
0 people found
this helpful
I found Reeds Rains very straight forward and helpful. The agents were pro-active without being pushy and I will use them again....
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Dec 16,2014
Minithumbup
By:
Dec 16,2014
0 people found
this helpful
Having tried to buy the property since May 2014, Emily and her team have at last got us in! With vendors so difficult to contact and deal with, Emily personally put a card through the door on many occasions as there was no response from the vendor. Reeds Rains, without doubt, worked far harder than our own agents despite the fact we were not paying them. Their personal concern for our move was outstanding, and we would highly recommend using Reeds Rains, especially as Emily is so strong on cha...
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Nov 21,2014
Minithumbup
By:
Nov 21,2014
0 people found
this helpful
Tim was very enthusiastic in supporting the Branch staff with the sale of my property. He personally intervened in assisting with a potentially sale breaking matter when the dog next door was barking for an extended period. We resolved this matter, but he was the driving force in arbitrage between next door neighbours and the buyers. Overall a very positive and pleasant experience with the staff....
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Nov 04,2014
Minithumbup
By:
Nov 04,2014
0 people found
this helpful
Cheryl kept me well informed throughout the application process by email and telephone. Cheryl is very polite and helpful and made the process comfortable and straightforward- highly recommended....
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Nov 03,2014
Minithumbdown
By:
Nov 03,2014
0 people found
this helpful
Tim was very approachable at all times. Nothing was too much trouble for him and I always felt that he had my best interests at heart....
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Nov 01,2014
Minithumbup
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Nov 01,2014
0 people found
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With only dealing with private landlords I was unsure on how the process using an agent would be like however I was presently surprised. Cheryl made the process very easy and moved us in within 2 weeks....
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Oct 31,2014
Minithumbup
By:
Oct 31,2014
0 people found
this helpful
Cheryl did an excellent job of keeping us informed of proceedings and answered all our questions quickly. She explained everything well and made sure we enjoyed a problem free move highly recommended:)...
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Oct 07,2014
Minithumbup
By:
Oct 07,2014
1 people found
this helpful
I sold my 4 bedroom detached house in Congleton through Reeds Rains in just 2 days! Tim Crichton was simply fantastic. He was honest, open and transparent. He did not sugar coat messages and offered advice which made sense and proved useful. He communicated at all stages and understood our needs and those of our purchasers. If Estate Agents have a less than optimal reputation then Tim certainly does not conform and has challenged my perceptions of this profession. Thank you Tim!...
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Comment on agent fees
reasonable and transparent
Was this helpful? Yes
Oct 03,2014
Minithumbup
By:
Oct 03,2014
2 people found
this helpful
Tim was exceptionally helpful in helping us view a selection of properties and went to the trouble of showing us properties within extended working hours to suit our demands. I would have no hesitation in using Reeds Rians services again - great experience!...
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Sep 26,2014
Minithumbup
By:
Sep 26,2014
1 people found
this helpful
Fantastic lettings Agent, let within 10 days for full asking rent. This Company is so on the Ball & Professional. I will always use them again. 2nd time this company approached me whilst on with our local agent (a big financial loss to me) & after 9 weeks, & 3 serious mistakes, I would HIGHLY RECOMMEND Reeds Rains. Don,t stick to your local Agent, try the competition, they want to earn their commission more & really do work in my interest. Ask for Paul, so helpful, he really want...
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Aug 12,2014
Minithumbup
By:
Aug 12,2014
1 people found
this helpful
Tim has been very attentive to our needs and we have no hesitation in recommending him to our friends for selling or buying property....
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Apr 24,2014
Minithumbup
By:
Apr 24,2014
0 people found
this helpful
Really pleased, Cheryl helped me out and kept in contact with me and answered all my questions I had and if she didn\'t know the answer she found it out...
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Apr 07,2014
Minithumbup
By:
Apr 07,2014
0 people found
this helpful
From the very first phone call to the Reeds Rains Branch in Congleton I immediately felt like a valued customer and an individual. This helpful and personal service lasted right through until my property was rented out and the tenant had moved in. Cheryl Fox was my contact at this branch the whole way through. She was supportive and helped me through the process. I would definitely recommend using Reeds Rains when letting out your property, very friendly and professional :)...
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Areas covered
  • CW12
  • ST7
  • ST8
  • CW11
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 100% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £27,750
  • Max: £319,950

Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
2 0 7 0 5 1 5 0 1 1
Tim Nixon - no image available Tim Nixon
Senior Branch Manager
0 reviews

About Tim No description set View full profile
Timothy Crichton - no image available Timothy Crichton
Negotiator
7 reviews

About Timothy No description set View full profile
Tim Crichton - upload your photo Tim Crichton
0 reviews

About Tim No description set View full profile
Emily Heptonstall - upload your photo Emily Heptonstall
Senior Sales Negotiator
3 reviews

About Emily No description set View full profile
Stacie Booth - upload your photo Stacie Booth
4 reviews

About Stacie No description set View full profile
Robert Nichol - no image available Robert Nichol
Sales Negotiator
0 reviews

About Robert No description set View full profile
Stacie Murray - upload your photo Stacie Murray
1 reviews

About Stacie No description set View full profile

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Fees

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Last updated at 3:24 PM 14/10/2016 by Tim Nixon

Complaints Procedure

No procedure set.
Last updated at 3:24 PM 14/10/2016 by Tim Nixon

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