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    Lisa Sharp
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    Simon Burnett
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    James Holding
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    jamrs holland
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    Fiona Critchley
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    Brooke Holmes
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    Scott Teale
Reeds Rains City Living in Sheffield is a modern, large showroom with extensive property displays and an illuminated window display that enables properties to be marketed 24 hours a day. With a nationwide database we can access buyers from both our local and national market. With 30+ collective years’ experience, our team is highly motivated and regularly trained to ensure a professional service, which achieves maximum rental yields and the best price for residential sales. These professional Read full description... property consultants bring their experience to viewings and market appraisals. Both a sales and letting agent means we can flip properties between both markets with ease. Specialising in modern apartments, we have specific tenants and buyers registered for our market area and type. Open 6 days a week Monday to Friday 9.00am-5.30pm and Saturday 9.00am-4.00pm, we provide flexible viewing times to accommodate buyers and tenants, along with our 'Red Carpet' Customer Service. The Sheffield branch provides specialist marketing for both Sales and Lettings, including extensive internet coverage, floor plans, audio tours, premium listings, glossy brochures, interactive ‘For Sale’ boards and distinctive press advertising. Trading since 1868, with 170 interconnected branches, whether you are local to Sheffield or have little knowledge of the city, we can help by advertising on approximately 30 websites. Once registered we will deal with your needs pro-actively and clients can rest reassured that they are in safe hands.
Reeds Rains

23 The Chimes, Campo Lane Sheffield
South Yorkshire
S1 2EG

01142 763252

Jul 20,2016
Minithumbup
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Jul 20,2016
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This agency let us rent the apatment in a short time. They have high professional skills. Thanks Lisa and James. Rossella e Leopoldo...
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Jul 14,2016
Minithumbup
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Jul 14,2016
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My property was sold with their excellent services. During the conveyancing process, I was not in UK. But they communicated with me in an efficient way so I could not feel any distance or inconvenience. They also advised me to make the property easy to sale by some decoration. As a result, a few offers were given to my property in two weeks. Each time when I have question, they always response quickly. I would recommend them to you if you have property to sale in Sheffield....
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Good
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Dec 21,2015
Minithumbup
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Dec 21,2015
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I purchased this property through Reeds Rains and they have then acted as the letting agent for the property. In both cases I have had exceptional service from the people at the Campo Lane office. The purchase was made easy - I found exactly the right property for me at a good price - and on the letting side, it was rented within a matter of days and I have not had to lift a finger. I always get a good response from the office when I need one. Always courteous and helpful....
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Dec 14,2015
Minithumbup
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Dec 14,2015
1 people found
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Very impressed with James's can do attitude. We ended up purchasing a property that we are extremely happy with but was not even on our short list to view. Such was James' appreciation of our situation and our needs that he was able to locate, arrange a viewing and conclude the transaction within our exceptionally limited time frame. Very professional and conducted himself impeccably throughout. A credit to his profession....
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Dec 10,2015
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Dec 10,2015
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Achieved a replacement tenant within one month of briefing avoiding any break in the tenancy. Reacted within three hours to a query regarding an anomaly in the final amount paid by the department tenant. Upon telephoning Fiona Critchley immediately new the property and its current status although I had called her in error; should have been Fiona Tongue....
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Comment on agent fees
The market is becoming increasingly competitive; alternative agents have approached us with more competitive terms.
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Dec 03,2015
Minithumbup
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Dec 03,2015
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James was very professional, and kept me informed of the progress of the sale from the purchasers side. Highly recommend!...
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Rare expensive but you get a good service
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Dec 02,2015
Minithumbup
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Dec 02,2015
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We have recently purchased two properties following an excellent service from James. He was pleasant, approachable, very organised and knowledgeable re the properties available that matched our remit from the beginning. He organised viewings at our convenience and was always prompt. His communication with us throughout was exceptional and his manner pleasant and extremely professional. We would have no hesitation in working with James in the future and would recommend him to friends who may be p...
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Dec 02,2015
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Dec 02,2015
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James and Lisa have been very helpful through out the process of sale. They have been very prompt with all questions that I have been asked and were answered to my satisfaction. I will recommend them to anyone who is planing to sell there property....
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Dec 01,2015
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Dec 01,2015
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James managed to secure a v good offer within a short time period. He dealt with the sale in a professional and competent manner. I would recommend James personally and Reeds Rains for marketing and sales services in luxury property....
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Comment on agent fees
Expensive but worth it.
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Nov 19,2015
Minithumbup
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Nov 19,2015
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Good Agency, moved in sheffield quickly and they support me for my Home search and all the documentation. Really Appreciated....
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Nov 09,2015
Minithumbup
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Nov 09,2015
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I have been looking to rent a property and dealt with various estate agents in Sheffield. I initially dealt with Fiona and Brooke on the property viewing who were very friendly and made the stressful experience a positive one. Upon making my decision Fiona guided me through the process in detail, going above and beyond and answering my email and telephone queries quickly and in a friendly manner. The fantastic customer service offered was the reason I return to this branch and I am extremely hap...
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Nov 06,2015
Minithumbup
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Nov 06,2015
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I recently starting renting a flat through Reeds Rains City Living Sheffield. I dealt with Brooke initially then Fiona. Throughout the process both Fiona and Brooke were extremely helpful and professional. 10/10...
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Sep 29,2015
Minithumbup
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Sep 29,2015
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In purchasing my property with reeds rains James was exceptionally brilliant throughout! He handled my queries straight away and tried his best to provide me with as much information as he could possibly get. The communication side of things were brilliant. I would definitely think about using them for buying or selling in the future!...
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Sep 10,2015
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Sep 10,2015
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We have recently purchased a flat through the Campo Lane office and asked them to act as our agents for letting. All the staff in the branch, Lisa and the the 2 James's have been great and particularly Brooke, who has has kept us informed of every development. The property was let very quickly to the type of tenant we were looking for. Highly recommended....
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Aug 27,2015
Minithumbup
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Aug 27,2015
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I accepted an offer from a buyer who was difficult and who had a solicitor who was inexperienced & never around. The sale was far from smooth but the determination and professionalism of the agent (James) was immense and without his doggedness, organisational skills and communication then the sale could (a) lasted forever, (b) fallen through. Every time I called, he knew the latest status without having to look it up. My solicitor found out more from him than from contacting the buyers agent...
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Aug 19,2015
Minithumbup
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Aug 19,2015
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James kept us informed at every stage of the proceedings which were not without its difficulties, he was always available to help and answer any questions/ queries we had, I found him to be very professional and proactive in dealing with a difficult purchase....
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Jul 23,2015
Minithumbup
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Jul 23,2015
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Great service. Managed to find a buyer for 2 of my properties which has cut out the hassle of dealing with lots of different solicitors and buyers. Great communication and very friendly down to earth staff. Look forward to doing more business in the future....
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Jul 13,2015
Minithumbup
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Jul 13,2015
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The communication, knowledge and enthusiasm from the team was constant throughout my dealings with them. Viewings were organised promptly and conducted in a polite and personable manner by Fiona. The only slight issue occurred when the flat was advertised with a parking space and then I was told there wasn't one, this turned out to be a slight misunderstanding as the flat did in fact have a parking space and this was a major selling point for me. Despite the miscommunication the team got back to...
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Jul 09,2015
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Jul 09,2015
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I first contacted your agent, James Holding by telelphone in March, 2015 to enquire about 1 bedroom flats in Sheffield city centre. James responded to my enquiries quickly, simply and with an obvious knowledge of the properties concerned. In addition to this he made a number of other proposals that suited my criteria extremely well. Continued dealings with James by telephone and email were responsive and accurate. Due to his positive response I made a special visit to Sheffield to view a nu...
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Jul 02,2015
Minithumbup
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Jul 02,2015
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James has done an excellent job handling the sale of my property in Sheffield city centre. I've particularly appreciated the fact that he keeps in regular contact, and I feel has been completely open and honest about what is going well and what the difficulties might be. He's been very persistent in the face of some uncooperative solicitors, and when the first sale fell through he managed to secure a new cash offer on my property within 48 hours....
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Jun 30,2015
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Jun 30,2015
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I bought my first property with them and I cannot fault them. They went above and beyond to make my move as less stressful as possible always keeping me in contact with any updates or new information. A personal recommendation goes to Lisa who absolutely went the extra mile in making my move as calming as possible. First time buying can be very daughnting and I must have drove them mad with the amount of calls I made but they were always so helpful, constantly upbeat and always happy to help. I ...
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Jun 30,2015
Minithumbup
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Jun 30,2015
0 people found
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I had a number of viewings with james before purchasing 2 of the properties he showed me. From my initial meeting james was extremely proffesional and helpful, providing all information and answers I required promptly and efficiently . James was proactive in finding me properties I hadn't considered yet and it was James service which set him apart from other estate agents I have viewed with over the course of my search. Should I be purchasing again in the future James would be my first port o...
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Jun 30,2015
Minithumbup
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Jun 30,2015
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James and the team have been of great assistance in re-marketing my property for both the rental and sales market. James is always contactable and has been able to provide sound advice on matters that were unfamiliar to me. Unlike previous agencies James has put the extra effort in and I would recommend Reed Rains Sheffield to anyone who asks....
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Jun 28,2015
Minithumbup
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Jun 28,2015
0 people found
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James was punctual and friendly at our meetings. He gave clear and informed advice regarding each property we viewed. Being a long way from Sheffield it was important to us to get impartial advice about area, resale,letting potential etc. James did this well. He was knowledgeable and personable. He went out of his way toaccommodate our second viewing. Thank you....
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Jun 28,2015
Minithumbup
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Jun 28,2015
0 people found
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I have just recently purchased 2 properties, one of which was from Reeds Rains. James Holding was superb, he gave me endless amount of impartial advice and knowledge about where to buy in Sheffield. He was one of the few estate agents who not only took the time to understand what sort of properties I was looking for but who also demonstrated a solid understanding of the market. At no point did I feel pressured into purchasing or that his sole interests were in Reeds Rains. I would often ask to v...
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Jun 28,2015
Minithumbup
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Jun 28,2015
0 people found
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I have recently bought a property through Reeds Rains City Living and was really impressed with the service given by James Holding. I absolutely love my new home and would not hesitate recommending him to friends and family. Thank you!...
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Jun 28,2015
Minithumbup
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Jun 28,2015
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James was the only estate agent I met that gave me confidence that my property would sell, for a price I was happy with in a short timeframe. Subject to contracts, this confidence was not misplaced. It has gone within just over a month! I sense that If I could have held out a little longer I could have achieved a higher price but I was keen to move so this is no reflection on the service I received or James' efforts to get the best price. The fees were top whack which is the only reason I have g...
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Comment on agent fees
The fees were very pricey but the service was hassle fee and very slick. It might just be a case of you get what you pay for!
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Jun 28,2015
Minithumbup
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Jun 28,2015
0 people found
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This was my first experience of buying a buy-to-let property & I could not have wished for a more professional & knowledgeable agent. James was the most honest, friendly, courteous & polite estate agent I have ever met. He acknowledged every text I sent & returned every phonecall if I called when he was unavailable. When I met him for the first viewing, he came prepared with details of another property he thought I might be interested in & arranged for us to view both within ...
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Jun 28,2015
Minithumbup
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Jun 28,2015
0 people found
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I found Reed Rains to be very professional. They obviously understood the market for city flats very well, and I am very satisfied with he advice and service they have provided...
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Jun 17,2015
Minithumbup
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Jun 17,2015
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I recently sought mortgage advise through City Living Sheffield and encountered what can only be described as outstanding customer service. From the warm welcome, informal surrounds and professional, knowledgeable, friendly advise given I would certainly recommend this branch to any perspective customer. I dealt with Lisa Sharp the branch manager and Simon Burnett the mortgage adviser. Both a credit to the organisation....
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Areas covered
  • S1
  • S2 3
  • S2 4
  • S3 7
  • S11 8
  • S6 3
  • S3 8
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 95% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £65,000
  • Max: £800,000

Letting
  • Min: £0
  • Max: £125,000

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
9 0 6 0 10 0 9 0 2 0
Lisa Sharp - upload your photo Lisa Sharp
8 reviews

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Simon Burnett - upload your photo Simon Burnett
2 reviews

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James Holding - no image available James Holding
Negotiator
21 reviews

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jamrs holland - upload your photo jamrs holland
2 reviews

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Fiona Critchley - upload your photo Fiona Critchley
6 reviews

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Brooke Holmes - upload your photo Brooke Holmes
3 reviews

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Scott Teale - upload your photo Scott Teale
0 reviews

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Fees

Sellers

At Reeds Rains estate agents Sheffield City Living, we offer a full sales service with dedicated staff specialising in this sector of the market. Our fully trained staff provide you with a proactive and national operation, aiming to ensure that your property reaches the widest possible audience. With assistance on presentation, marketing options, full colour brochures, and unrivalled internet marketing; we create a bespoke marketing package to suit your needs. All properties feature floor plans and interactive websites helping to make sure enquiries reach their highest possible levels.

Landlords

At Reeds Rains City Living Sheffield, situated on Campo Lane, the team can supply landlords with unrivalled marketing, with the support of a major corporate company to assist in protecting your property portfolio. Their consistent training programs empowers staff to advise landlords and make sure they keep their properties in line with current legislation including the new legionella regulations. Reeds Rains provide an extensive range of services available to landlords ranging from an introduction only service right through to full management of the property and include relevant insurances, meaning that all needs can be catered for. Each service takes advantage of and fully utilises contemporary marketing avenues and tenant registers, so landlords should rest assured that their property will receive maximum exposure.

The Introduction Only service is ideal for landlords still wanting to use their existing tenancy agreements. Reeds Rains will simply pass leads onto landlords, and if a group decide to take a property they will charged a finder’s fee.

With regards to the Let Only service everything is done up until the tenant moves into the property, including drawing up the tenancy agreement, and if necessary conducting viewings.
Last updated at 3:12 PM 09/12/2015 by James Holding

Complaints Procedure

Reeds Rains is a member of The Property Ombudsman Scheme (TPOS) and we aim to provide the highest standards of service to all our customers. To ensure that your interests are safeguarded we have the following complaints process in place.

The aim of this process is to resolve all customer issues or concerns as quickly as possible. In the majority of cases we hope that any issues can be resolved quickly and amicably to customers’ satisfaction at branch level.

Stage 1 – Branch Manager

Complaints should, in the first instance, be directed to the Manager of the branch you have been dealing with. They will endeavour to liaise with you quickly and resolve your complaint immediately, no later than 15 working days from first notification.

Stage 2 – Regional Director

If, after you have dealt with the local Branch Manager, you remain dissatisfied you may address your concerns, in writing, to the Regional Director for the branch, by e-mailingstage2complaints@reedsrains.co.uk or writing to:

Stage 2 Complaints
Reeds Rains House
Chorley West Business Park
Ackhurst Road
Chorley
Lancashire
PR7 1NL.

Once received your letter will be acknowledged within 3 working days and you will receive a response within 15 working days from the receipt of your letter.

Stage 3 – Managing Director

If you are dissatisfied with the response you receive from the Regional Operations Director, you may address your concerns, in writing, to the Managing Director of Reeds Rains, by e-mailingmd@reedsrains.co.uk or writing to:

The Managing Director
c/o Barbara Ward P.A.
32 Alderley Road
Wilmslow
Cheshire
SK9 1JX

Once received your letter will be acknowledged within 3 working days and you will receive a response within 15 working days from the receipt of your letter.

Stage 4 – The Ombudsman

If you still remain dissatisfied with the outcome of your complaint after dealing with the local branch, the Regional Operations Director and The Managing Director, you may approach the Ombudsman.

This must be in writing to:
The Property Ombudsman
Milford House,
43-55 Milford Street
Salisbury
Wiltshire
SP1 2BP

Please note: You must make your complaint to The Ombudsman within 6 months of the date of the letter from The Managing Director.
The Ombudsman will not consider your complaint until our internal complaints procedure has been exhausted and you have received the letter from The Managing Director.
Last updated at 3:12 PM 09/12/2015 by James Holding

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