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    Terri Holt
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    Holly Smith
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    Megan byers
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    Chrustine Spriggs
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    Victoria
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    Julie
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    shirley thomson
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    sarah fleet
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    gaynor hanem
No description available.
Reeds Rains

2 The Crescent Cheadle
Greater Manchester
SK8 1PU

01612198503

Nov 29,2016
Minithumbup
By:
Nov 29,2016
0 people found
this helpful
Thank you to Keeley and Steve for their professional and dedicated help, Keeley always made me feel as ease. I would recommend your branch Thanks Sarah...
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Comment on agent fees
Average
Was this helpful? Yes
Jun 28,2016
Minithumbdown
By:
Jun 28,2016
0 people found
this helpful
Do not ever rent a property through this agent, I originally rented my property through another agent who subsequently sold the rental portfolio to Reeds Rains they failed to check the property and neglected to tell me that they were unable to gain access. It cost me a fortune to evict the tenant through the courts but even worse over £1000.00 to remove rubbish all the way through the nightmare they were on the side of the tenant rather than the landlord who was paying for them to manage a...
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Comment on agent fees
Disgusting they took my money for nothing
Was this helpful? Yes
Aug 13,2015
Minithumbdown
By:
Aug 13,2015
0 people found
this helpful
I dealt with both sarah and gaynor throughout my 2 year tenancy and out of all the staff these 2 girls where fantastic.I found the staff at my local branch really hard work and not very forthcoming but I neednt have worried as I could just ring through to Cheadle office and any issues (of which there were many)were dealt with quickly and efficiently by the named staff.They are both a credit to the company....
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What agent could do to change your mind?
It wasnt the agent it was the landlord
Comment on agent fees
If I had known that the flat was as damp as it is I wouldnt have paid anything for the agent service unfortunatly I think they had had the wool pulled over their eyes also
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Jul 02,2015
Minithumbup
By:
Jul 02,2015
0 people found
this helpful
Terri has been my lettings contact at Reeds Rains for what must be close to two years now. The service received during this time has been very good indeed. Terri is always very quick to respond to any e mails which i send, and the answer is always one which doesn't result in further questions from me. I can't think of many situations where an e mail hasn't been answered the same day....
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Apr 23,2015
Minithumbup
By:
Apr 23,2015
0 people found
this helpful
Gaynor Hannon has been acting as my letting agent. She is currently dealing with a delicate situation in relation to my tenant, in a very professional and efficient manner. I agreed with her advice wherupon she acted promptly being able to also offer advice to the tenant. Contact with me has included detailed information over the phone and by e-mail....
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Mar 19,2015
Minithumbup
By:
Mar 19,2015
0 people found
this helpful
I am very grateful for the help that Julie has given me during the renewal of my renting contract. Thanks to her excellent work, I was able to keep myself away from many troubles that I would otherwise be very likely to fall into....
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Mar 16,2015
Minithumbup
By:
Mar 16,2015
0 people found
this helpful
We would like to thank Rebecca Hallworth for all her help in sorting out bond deposit issue with tenants.Very professional in all our dealings with her....
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Comment on agent fees
Reasonable
Was this helpful? Yes
Oct 24,2014
Minithumbup
By:
Oct 24,2014
0 people found
this helpful
Shirley was very helpful and always kept me informed of stages throughout selling my house, also polite and always returned my calls when I had a query. She made the selling of my house go smoothly. Big thank you Shirley from Peter Daniels...
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May 06,2014
Minithumbup
By:
May 06,2014
0 people found
this helpful
I am writing to say how much Julie has helped me over the last few weeks in securing the return of my deposit on the above property where I was a tenant. It was not straightforward. It took the landlord several weeks before he finally agreed to write a brief letter saying that I had vacated the property and that he was happy with the condition in which it was left; this was in spite of several texts, e-mails and calls from me to him and constant reassurances that he would deliver. In the end ...
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Was this helpful? Yes
May 05,2014
Minithumbup
By:
May 05,2014
0 people found
this helpful
Terri Holt has been first point of contact for the property management services of my house for well over a year. She has always responded quickly and efficiently to my emails and acted considerately and professionally. I am more than satisfied with the service she has provided. Well done Terri!...
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May 03,2014
Minithumbup
By:
May 03,2014
0 people found
this helpful
I rented the property I am in now 5 months ago from Reeds Rains through the Grimsby office. Since then I have been in contact with Terri Holt mainly through email. I am not sure if I have put the correct office down that she works from. She is my first point of contact for any repairs or problems I may have. As I dont have a landline it is very expensive to ring from my mobile so I always email her. The service I receive is second to none, although I havent actually spoken to her I feel like I k...
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Was this helpful? Yes
May 01,2014
Minithumbup
By:
May 01,2014
0 people found
this helpful
Emma Taylor has been proactive, responsive and helpful consistently over many months in my remote dealings with her as letting agent for me as an overseas landlord. I appreciate her customer oriented approach, which comes across even via email, and I have developed a confidence in her diligence to see that both my tenants and property are well looked after....
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Apr 30,2014
Minithumbup
By:
Apr 30,2014
0 people found
this helpful
Emma has been very helpful and supportive in her dealings with me. I have been very impressed with her actions and the work she has performed on my behalf....
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Was this helpful? Yes
Apr 28,2014
Minithumbup
By:
Apr 28,2014
0 people found
this helpful
The Agent deals with all aspects of renting and maintaining this property. They seem to use contractors who charge reasonable rates and who apparently do a good job. I have not heard of any recalls. all I have to do is to give the go-ahead and the job is sorted by the Christine,...
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Was this helpful? Yes
Apr 28,2014
Minithumbup
By:
Apr 28,2014
0 people found
this helpful
Victoria dealt with out dispute in a very professional manner liasing with our former tenants and resolving our issues. She answered our questions promptly and offered help and advice all the way. Many thanks....
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Was this helpful? Yes
Apr 08,2014
Minithumbup
By:
Apr 08,2014
0 people found
this helpful
Christine .Is Always helpful and sorts out any problems and always returns my call and emails.She is an assey to your company...
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Mar 31,2014
Minithumbup
By:
Mar 31,2014
0 people found
this helpful
Christine has supported us with management of the tenancy of our apartment in Harrogate for around three years, Christine has been reliable and self motivated. She has chased our buidlings managemtn company (Sterling Estates Management) when they have not delivered on their commitments. Christine has supported our Tenants through a very difficult period during replacement of the roof at the apartment. If not for Christine I expect that the Tenants would have given up and left a lot earlier. K...
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Mar 28,2014
Minithumbup
By:
Mar 28,2014
1 people found
this helpful
Rebecca has been very helpful over the last few weeks on a number of separate issues and has also helped to resolve these issues by managing tenants and other stakeholders on my behalf. Rebecca kept me informed throughout the whole process and this meant my only involvement on what could have been tricky and stressful problems was just to thank her for clearing everything up and taking care of it all for me. Excellent customer service....
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Was this helpful? Yes
Mar 28,2014
Minithumbup
By:
Mar 28,2014
0 people found
this helpful
Rebecca has been very helpful over the last few weeks on a number of separate issues and has also helped to resolve these issues by managing tenants and other stakeholders on my behalf. Rebecca kept me informed throughout the whole process and this meant my only involvement on what could have been tricky and stressful problems was just to thank her for clearing everything up and taking care of it all for me. Excellent customer service....
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Was this helpful? Yes
Mar 18,2014
Minithumbup
By:
Mar 18,2014
1 people found
this helpful
Christine keeps me up to speed with any issues I have with property. She is very efficient and keeps me up to date with the running of my property. Keep up the good work Christine :-)...
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Mar 14,2014
Minithumbup
By:
Mar 14,2014
1 people found
this helpful
I had the tenant from hell and although I have been disappointed with the structure of the company - which means I end up having to deal with a number of offices that don\'t seem to communicate very well with one another - Vicky has been great at helping start to sort out the mess of dealing with a property when the tenant has absconded and left much willful damage....
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Was this helpful? Yes
Feb 27,2014
Minithumbup
By:
Feb 27,2014
3 people found
this helpful
I received a "cold call" letter from Holly as she could see that the property was about to be let by one of her competitors. I agreed to meet at the property and Holly attended along with the Branch Manager. Their service was great and I was going to appoint them joint letting agent. Later that afternoon the original letting agent found a suitable tenant so there was no point in appointing Reeds Rains. However, I would have no hesitation in using them in the future and, indeed, recomme...
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Feb 27,2014
Minithumbup
By:
Feb 27,2014
3 people found
this helpful
The team have been lovely from start to finish, very professional, helpful and took the stress out of selling our house. Our initial valuation was realistic, the advice we were given was truthful and our house was sold within 2 weeks!! Any communication has always been professional and friendly and they all knew what they were talking about, information and advice was always consistent. Viewings were booked thoughtfully, so as to minimise disruption to our lives. It has been a pleasure dealing ...
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 78% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £105,000
  • Max: £216,000

Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
14 1 3 1 3 0 0 0 1 0
Terri Holt - upload your photo Terri Holt
5 reviews

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Holly Smith - upload your photo Holly Smith
1 reviews

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Megan byers - upload your photo Megan byers
1 reviews

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Chrustine Spriggs - upload your photo Chrustine Spriggs
1 reviews

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Victoria  - upload your photo Victoria
1 reviews

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Julie  - upload your photo Julie
1 reviews

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shirley thomson - upload your photo shirley thomson
1 reviews

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sarah fleet - upload your photo sarah fleet
1 reviews

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gaynor hanem - upload your photo gaynor hanem
1 reviews

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