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    Rachel Briggs
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    Sophie
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Reeds Rains Estate Agents
Reeds Rains

113 Rushey Green Catford, London
Greater London
SE6 4AA

02084 612233

Nov 27,2016
Minithumbup
By:
Nov 27,2016
0 people found
this helpful
It was very carefully and what he said he done, very promptly, Sam is a good agent I like this guy. Very professional...
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Comment on agent fees
Very good and professional
Was this helpful? Yes
Nov 14,2016
Minithumbdown
By:
Nov 14,2016
0 people found
this helpful
We rented a property from this agent and it was the biggest mistake. It has taken over 2 months after moving out and still have not received out deposit back even though we left the property in better condition then when we arrived. They are not giving straight answers and not replying to emails. It takes 3 emails to get one response and even that isn't an answer. I have been passed to 4 different people and still not getting anywhere. Terrible service....
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Comment on agent fees
Average
Was this helpful? Yes
Oct 23,2016
Minithumbup
By:
Oct 23,2016
0 people found
this helpful
As a fellow estate agent I have high expectations when it comes to buying and selling, Pete was excellent, kept me informed and updated thoughout the process but more importantly kept the vendor onside though a very long and difficult transaction (11 months!) When Pete was not available Eugene was there to take care of my queries and he was always well up to speed with the sale. Would be pleased to reccomend and buy through them again....
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Comment on agent fees
N/A
Was this helpful? Yes
Oct 07,2016
Minithumbup
By:
Oct 07,2016
0 people found
this helpful
Reeds Rains were great when i was selling my flat, very helpful especially when my onward purchase was being difficult. Really kept me in the loop and did everything to help me move on time....
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Was this helpful? Yes
Oct 07,2016
Minithumbup
By:
Oct 07,2016
0 people found
this helpful
Eugene Grant- Evans and Pete Pronger could not have been more helpful, They worked hard to help both parties move on....
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Comment on agent fees
N/A as I was the purchaser
Was this helpful? Yes
Oct 06,2016
Minithumbup
By:
Oct 06,2016
0 people found
this helpful
Had a fantastic experience with the staff at Reeds Rains Catford when selling my flat and especially Rachel. They were always prompt to respond to queries and provided timely viewing feedback. Most importantly they exceeded my expectations by managing to market and sell my property within a very short timeframe. They were also invaluable in negotiating when issues arose with the buyers and were kind enough to help with the scanning of paperwork to the solicitor. Would highly recommend....
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Comment on agent fees
Average and reasonable
Was this helpful? Yes
Oct 06,2016
Minithumbup
By:
Oct 06,2016
0 people found
this helpful
I cannot remember every ones names but l was very impressed with every one who l dealt with at reeds raines They could not do enough for me and helped me all the way through with selling my house. l would tell every one about this company They were excellent and am very pleased I chose them. a very friendly bunch of people The other name I remember is Peter. What more can I say but these are the best....
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Comment on agent fees
GOOD
Was this helpful? Yes
Jun 08,2016
Minithumbup
By:
Jun 08,2016
0 people found
this helpful
Rachel and co sold us our house in Catford, they were brilliant help for us as first time buyers and helped out with the whole confusing process. Would use them again in a second....
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Was this helpful? Yes
May 10,2016
Minithumbup
By:
May 10,2016
0 people found
this helpful
Peter was a very down to earth man - none of this estate agent charm rubbish. He knew a lot about the property and answered all queries thoroughly. Highly recommend him if you want a quality, honest agent (hard to find in London!)...
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Comment on agent fees
Good
Was this helpful? Yes
Mar 22,2016
Minithumbup
By:
Mar 22,2016
0 people found
this helpful
A fantastic estate agent. They sold us our house in catford and I couldn't fault their service. Peter was always on the phone, kept communication going and was just brilliant. What a pleasure to deal with a good estate agent in a sea of awful ones! Thank you Peter and your team at Reeds Rains...
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Was this helpful? Yes
Mar 07,2016
Minithumbup
By:
Mar 07,2016
0 people found
this helpful
I was looking for a very specific type of property and after I gave Peter the details, he found just what I wanted. He didn't waste my time with properties outside my budget or those which didn't meet my requirements. During the period leading up to completion, I felt he was working hard to ensure things went smoothly and swiftly. I found him straightforward, friendly, helpful and easy to deal with and am now very happy in my new home....
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Comment on agent fees
N/A
Was this helpful? Yes
Mar 07,2016
Minithumbup
By:
Mar 07,2016
0 people found
this helpful
We were really happy with Peter and the team at Reeds Rains. When we looked around the property, peter clearly understood the area and market well, and we found his approach more honest and less pushy than lots of other local agents we encountered. We thought Peter had a great attitude towards the sale and stayed positive and professional despite a few things related to our sale which held things up. We let that he did a really efficient job liaising between us and the seller and we let very wel...
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Comment on agent fees
Www were buying so unsure about fees
Was this helpful? Yes
Feb 27,2016
Minithumbup
By:
Feb 27,2016
1 people found
this helpful
I would like to commend Reeds Rains, Catford Branch, for the fantastic services provided during the buying process of my first property. There were some issues between my solicitors and the sellers which delayed the process a bit longer than necessary. However, it should be emphasised that the staff at Reeds have done an exceptional work to mitigate the situation and speed up the process. I would like to applaud all the staff in this branch I was fortunately to come across, and in particular ...
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Was this helpful? Yes
Feb 27,2016
Minithumbup
By:
Feb 27,2016
0 people found
this helpful
We had a very good experience buying our property with Reeds Rains. Peter was always on hand to help and make the process run smoothly. We would definitely recommend using them....
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Was this helpful? Yes
Feb 26,2016
Minithumbup
By:
Feb 26,2016
0 people found
this helpful
My first contact at Reed Rains was Eugene, who did the valuation on my property. He was very helpful, informative and knowledgeable. My second contact was Peter, who was also very helpful and informative. He kept me up to date at each stages of the process. This was my first time selling a property so it was nice to have persons like Eugene and Peter to guide me through the process. Overall, it was a smooth process apart from some delay with the buyer solicitor's...
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Comment on agent fees
Good
Was this helpful? Yes
Jan 28,2016
Minithumbdown
By:
Jan 28,2016
1 people found
this helpful
'Rachel' was rude on the phone, as anticipated after we'd heard bad things from friends about this office... but we really wanted to see the property so persevered despite her yawning on the phone and seeming completely uninterested. Fast forward to viewing day- Nobody met us at the viewing and when i called to sk why, they needed time to investigate as Rachel was out on a viewing! A man called me back 10 minutes later to tell me nobody was coming, and that Rachel had emailed to cancel (we'd nev...
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What agent could do to change your mind?
n/a
Comment on agent fees
n/a
Was this helpful? Yes
By: Jonathan Strudwick (Branch Manager)
Feb 04, 2016
View all comments (1)
Thank you for your review on all agents. I take on board all your comments regarding my colleague Rachel and I am sorry that you feel our service has not met your expectations. Rachel started with us late last year and is new to estate agency and is still learning the business. The reason the viewing was cancelled was due to the property being sold prior to your arranged appointment. I would agree the situation should have been handled better and I appreciate you bringing this to my attenti....
Nov 06,2015
Minithumbdown
By:
Nov 06,2015
1 people found
this helpful
Not a single good word to say about this company. From searching social media i glad to see i'm not alone. Inconstancy at every level. I have unpaid tenants (squatters) in an overcrowded flat i rent. I've been forced to live with a baby for the past 6 months and its not great to see constitution work starting on the back of the property this week. All i want to do is leave my contract and cut all ties with this company but they will not let me leave without paying a hefty fee. The number of slee...
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Was this helpful? Yes
Apr 20,2015
Minithumbup
By:
Apr 20,2015
0 people found
this helpful
From the first phonecall making enquirings, were impress with there very helpfull and professional way. Been a landlord for the first time,it was important to be taken through all the things we needed to know. which put my wife and I at ease, and we are very greatfull....
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Was this helpful? Yes
Feb 17,2014
Minithumbup
By:
Feb 17,2014
2 people found
this helpful
From the moment I made the call for my first viewing until the point when we got the keys of our new house, the staff at reeds rains were the most helpful and the nicest around. Peter is the antithesis of the estate agent prototype. He\'s really the nicest you can get. Making you feel at ease even to pester them with phone calls at times (poor him). He\'s also been most helpful liaising with our solicitors and we can\'t thank him, John , Peter ( there\'s two of them) and all the team enough for ...
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Was this helpful? Yes
Feb 08,2014
Minithumbup
By:
Feb 08,2014
2 people found
this helpful
Reed Rains Catford sold us our house 2 years ago and we recently asked them to complete a valuation of the property. In both instances they were friendly, responsive and easy to deal with. They also seemed to give us a fair and honest valuation....
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Was this helpful? Yes
Feb 06,2014
Minithumbup
By:
Feb 06,2014
2 people found
this helpful
Service was Outstanding...In his visit he took detailed attention on my needs and necessity for selling the property and advise me very accurately to capture more market price and did offer me other Prospectus which can be beneficial to me in future. very pleased and very happy..All thumps Up...
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Was this helpful? Yes
Areas covered
  • SE6
  • SE13
  • SE12
  • SE23
  • SE4
  • SE26
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £290,000
  • Max: £580,000

Letting
  • Min: £0
  • Max: £0

ARLA


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
1 0 1 2 6 0 10 0 0 1
Rachel Briggs - upload your photo Rachel Briggs
2 reviews

About Rachel No description set View full profile
Sophie  - upload your photo Sophie
1 reviews

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Joe Hattley - upload your photo Joe Hattley
1 reviews

About Joe No description set View full profile
Peter Pronger - upload your photo Peter Pronger
10 reviews

About Peter No description set View full profile
Eugene  - upload your photo Eugene
4 reviews

About Eugene No description set View full profile
Sam Woi - upload your photo Sam Woi
1 reviews

About Sam No description set View full profile
Sam Woi - upload your photo Sam Woi
1 reviews

About Sam No description set View full profile

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Fees

No fees set.
Last updated at 11:19 AM 09/04/2015 by Daniel Lawrence

Complaints Procedure

No procedure set.
Last updated at 11:19 AM 09/04/2015 by Daniel Lawrence

Awards won by Reeds Rains, London SE6 4AA

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