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    Katherine Richards
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    Lauren Blake
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    Natalie Hicks
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    Angie Stancer
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    Chris Newton
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Reeds Rains

1 Carr Lane Acomb, York
Yorkshie
YO26 5HT

01904 782621

May 16,2016
Minithumbup
By:
May 16,2016
0 people found
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I would like to say a big thank you to Katherine and all the staff at the Acomb branch of Reeds Rains, they made the stress of a house move so much more bearable. Very polite and professional and highly motivated which meant I could move into my home as swiftly as possible. Thank you again....
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By: Lauren Blake
May 18, 2016
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Thank you so very much David for taking the time to submit this fantastic, positive review of Katherine and Reeds Rains Acomb. Customer Service is so important to us and I will ensure that Katherine is given the reward she deserves for her excellent service. Kind regards Lauren Blake Branch Manager Reeds Rains 1 Carr Lane, Acomb, York, YO26 5HT T: 01904 782621 E: lauren.blake@reedsrains.co.uk....
Jan 20,2016
Minithumbup
By:
Jan 20,2016
1 people found
this helpful
"Being first time buyers we weren't really sure what to expect, and we thought we might have lots of hoops to jump through. Thankfully that wasn't the case and Angie made the whole process dead easy for us. She managed to get us a viewing at short notice the day before we went on holiday, which resulted in us being able to put an offer in for what was more or less our ideal house, into which well shortly be moving into. Great service all round" ....
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Jan 12,2016
Minithumbup
By:
Jan 12,2016
1 people found
this helpful
Met Angie at our empty property for a valuation. On first meeting it was obvious she knew her business, she was extremely professional, friendly and helpful. We had no hesitation in instructing her straight away. We asked her not to show viewers round for 3 days until the carpets were cleaned, in the meantime she got the house on rightmove and prepared the brochure. On day 3 she had 4 viewers lined up.. she showed the first ones round and they offered, we accepted.. wow house sstc. What more ...
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Comment on agent fees
Fees fair
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Nov 17,2015
Minithumbup
By:
Nov 17,2015
1 people found
this helpful
I would just like to take this opportunity to say a big thank you for the friendly but professional help I received from yourselves, especially Katherine Richards, in letting my property. I have used Reeds Rains many times before and will continue to do so. Thanks again...
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Nov 10,2015
Minithumbup
By:
Nov 10,2015
0 people found
this helpful
I would definitely recommend Reeds Rains to all my friends and colleagues Angie made my 1st rental experience a very easy one, Angie talked me through every step of the rental requirements and answered all of my questions promptly and put my mind at ease, I left everything in Angie's capable hands, nothing was too much trouble and she also recommended a rental increase! I am very happy with the service I received....
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Nov 06,2015
Minithumbup
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Nov 06,2015
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I just wanted to say a MASSIVE thank you for all the help you gave us when we were looking for a new home you made it alot less stressful. Katherine and lauren were brilliant. Katherine did everything she could to help us find a new house without the stress she was very friendly and brilliant at her job. I highly recommend reeds rains to sell or rent we will not use anyone else next time we move we will definitely be back everyone at the office was brilliant. Thank you again for all your help in...
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Sep 18,2015
Minithumbup
By:
Sep 18,2015
0 people found
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We put our property on the Market with Reeds Rains and we received a great service, Angie valued our home was we felt she was very knowledgeable and professional throughout. We would definitely use them again....
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Sep 17,2015
Minithumbup
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Sep 17,2015
0 people found
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We put our property on the Market with Reeds Rains and we received a great service, Angie valued our home was we felt she was very knowledgeable and professional throughout. We would definitely use them again....
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Aug 20,2015
Minithumbdown
By:
Aug 20,2015
0 people found
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I arranged to view a property. Estate turned up late when office only round the corner. She didn't introduce herself so I still don't know her identity. I decided I wanted the property, so phoned their office at 4.30 - no answer ! , so I left a message. Next day, called into Micklegate office and told them I wanted to apply for property. *oh , that would be our Acomb branch , not this one. they use a different system to us , I will ring them and get them to email us an application form&quo...
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Jul 17,2015
Minithumbup
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Jul 17,2015
0 people found
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Katherine has been incredibly patient with everything that has happened in the leading up to us moving into the property and always got information to me on time and arranged things for me even when I was away for a month during the process. She's been efficient and helpful all the way and even now is still being very helpful when we have any questions about the property. Very lucky to have been dealing with her....
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Jul 17,2015
Minithumbup
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Jul 17,2015
0 people found
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Katherine was really helpful and managed to sort any issues quickly when they arose and this made the whole moving process a lot less stressful....
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Jul 09,2015
Minithumbup
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Jul 09,2015
0 people found
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The whole moving process was really efficient and Katherine always responded promptly when we queried anything. It was nice to know we could ask her anything and she would take the time to respond....
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Jul 07,2015
Minithumbup
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Jul 07,2015
0 people found
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My partner and I have been extremely pleased with the service we've received from Reeds Rains and with Katherine's help in particular in keeping us updated on the progress of the flat we would shortly be renting in Carr Lane. She was helpful in answering any questions we had, and we appreciated her calls close to the day of our move, and her follow up calls once we had moved in, checking everything was OK....
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Jun 12,2015
Minithumbup
By:
Jun 12,2015
0 people found
this helpful
I have been very impressed by the excellent way that Katherine and her colleagues have taken over the letting of this property. We have been kept in touch with the progress and guided through the details. Katherine knew of the problems we had had in the past and made sure that these would not happen with her and Reeds Rains' attention. We are most grateful. Very sincerely...
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Apr 23,2015
Minithumbup
By:
Apr 23,2015
0 people found
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We recently bought a house through Reeds Rains, selling two through another agent to finance the purchase. Reeds Rains, and in particular Angie Stancer, were streets ahead of the competition. She understood far better than other agents what we were looking for, knew the area well, and most significantly had established a good relationship with the vendors and property. We felt Angie went the extra mile, in particular facilitating a meeting with the vendors pre completion which has made an i...
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Apr 23,2015
Minithumbup
By:
Apr 23,2015
0 people found
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Angie's enthusiasm for and about our house was instrumental in our deciding to put the house on the market in the first place and and to go ahead with the sale even after one set of buyers pulled out very late in the day. She was responsive to our calls and our concerns, efficient and helpful and always courteous and friendly....
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Apr 14,2015
Minithumbup
By:
Apr 14,2015
0 people found
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I really want to thank Katherine and everyone at Reeds Rains Acomb, me and my boyfriend just moved out of our parents houses and in together so we were worried about the whole process. Katherine made it so easy for us and we are really happy with our property! Amazing service and two very happy customers. Thanks again Katherine...
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Apr 13,2015
Minithumbup
By:
Apr 13,2015
0 people found
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Christine manages two of my properties in York, she is always very efficient very quick to respond to any request I make of her and very thorough and professional in her work. She is also pleasant and cheerful which is a pleasure. Most recently she has responded as described above to two requests 1. Could she check when the tenants rents were last reviewed, both properties were then recommended for rental increases. 2. I needed copies of my tenancy agreements as I am re mortgaging both properti...
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Apr 06,2015
Minithumbup
By:
Apr 06,2015
0 people found
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Just sending a few lines to your company(reeds rains) to thank them for the good, prompt, & efficient way in which they sorted out a new tenant for me, especially Katherine & Andy, they made everything so simple & explained everything that I asked them. Reeds Rains should be glad to have efficient staff like them, because, in my opinion ( having my own business ) like the old saying goes,,, you cant get good staff no more Once again many thanks ,, I will definitely use you again ...
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Feb 02,2015
Minithumbup
By:
Feb 02,2015
0 people found
this helpful
I can not thank you enough were in our new house and happy. All the staff at reeds rains could not of helped us enough thank you especially Katherine....
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Nov 27,2014
Minithumbup
By:
Nov 27,2014
0 people found
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I would like tho thank Katherine, Angie and Julie at reeds rains acomb for all the help I have received whilst deciding to rent my house out! Julie for her mortgage advise over the years and to Angie and katherine for the support advice and finding so far lovely tennents! I can now relax!!!! Just wish I had done this a year ago :)...
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Nov 17,2014
Minithumbup
By:
Nov 17,2014
0 people found
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Dear Katherine Thank you for dealing with my request regarding the renewals letters, as usual you dealt with it promptly and efficiently. In the short time I have been using Reeds Rains,as you are aware I have encountered a few problems, mainly due to large company corporate issues, but I would like to take this opportunity to say that you have always handled them both professionally and effectively. As much as Reeds Rains are a large organisation you bring a local feel to the Acomb office. ...
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Oct 20,2014
Minithumbup
By:
Oct 20,2014
0 people found
this helpful
I used Reeds Rains in Acomb when looking to rent a new property. Katherine was really helpful and friendly and helped find me the perfect house. Such a good service-thank you!...
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Oct 16,2014
Minithumbup
By:
Oct 16,2014
0 people found
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I would like to say a big thank you to Andy, Angie, Katherine, Chris and Sue for their fabulous service whilst buying a house in Acomb. Everything ran smoothly and I would highly recommend them. Thank you!...
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Oct 14,2014
Minithumbup
By:
Oct 14,2014
0 people found
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Superb service from Chris Newton & Angela Williams at Reeds&Rains, acomb branch York,in selling of my property, always kept me well informed & give good advice, I could not recommend them more, I dare say they give estate agents a very good reputation . Regards , Rob....
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Oct 09,2014
Minithumbup
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Oct 09,2014
0 people found
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" Andy and his team at Reeds Rains Acomb have provided a helpful and responsive service in managing a buy to let property we owned in the area for a number of years. They handled the letting and management of the property efficiently dealing with problems and issues promptly and liaising with their central Letting Centre when necessary. They provided very good advice in both letting and selling and demonstrated a good knowledge and understanding of the housing market in their locality and w...
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Oct 02,2014
Minithumbup
By:
Oct 02,2014
1 people found
this helpful
Just want to say a big thank you for all your help Angie regarding the sale of my property. Your professionalism and helpfulness was outstanding in difficult circumstances, and I would have no hesitation in recommending your services....
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Sep 21,2014
Minithumbup
By:
Sep 21,2014
1 people found
this helpful
I recently had the pleasure of using the Reeds Rains Acomb branch to sell my property. Andy and his excellent team members were very professional in all that they did and I felt confident to leave everything to them. i would use them again and am pleased to recommend their services...
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Sep 01,2014
Minithumbup
By:
Sep 01,2014
0 people found
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My first meeting at Reeds Rains was a pleasant one, all the staff were very polite and cheerful. Katherine and Andrew who I have had the most contact with, filled me with assurance and confidence. My queries and problems were dealt with quickly and efficiently. Phone calls or emails left were also answered, which helps tremendously. They have also helped me with other properties that I have to rent, dealing with letting of these properties and sorting mortgages, insurance's and transfers...
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Mar 17,2014
Minithumbup
By:
Mar 17,2014
2 people found
this helpful
I found the service provided by Reeds Rains to be exceptionally professional and attentive. There has been consistantly great communications especially from Christine at Reeds Rains concerning the property. I have had many repairs and improvements made to the house whilst I have been living abroad, and this has been very well co-ordinated. Christine has always answered every email that I have sent, and has always contacted me promptly whenever there has been an isssue that requires my attention....
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 98% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £147,000
  • Max: £288,000

Letting
  • Min: £0
  • Max: £147,000



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
9 0 9 0 7 0 3 0 1 1
Katherine Richards - upload your photo Katherine Richards
16 reviews

About Katherine No description set View full profile
Lauren Blake - no image available Lauren Blake
Branch Manager
0 reviews

About Lauren No description set View full profile
Natalie Hicks - no image available Natalie Hicks
Senior Negotiator
0 reviews

About Natalie No description set View full profile
Angie Stancer - no image available Angie Stancer
Assistant Manager
10 reviews

About Angie No description set View full profile
Chris Newton - upload your photo Chris Newton
2 reviews

About Chris No description set View full profile

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