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    Adam
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    Kelly
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    Megan
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    Donna
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    Leah
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    Spencer
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    Alex
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    Rosie
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    Paul
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    Michael
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    Brandon
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    Solly
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Reed Residential

431-435 London Road Westcliff-on-Sea
Essex
SS0 7HO

01702 606888

“Ridiculously expensive Administration fee £560...”

Jan 15,2019
Minithumbdown
By: 'Abz mo'
Jan 15,2019
0 people found
this helpful
Too high administration fee £560 to Rent a bloody 1 bed flat its ridiculously expensive Can you believe it???????? Do not use them to Rent property Clearly Avoid...
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Comment on agent fees
Extremely BAD
Was this helpful? Yes

“Professional and Helpful Service...”

Dec 27,2018
Minithumbup
Michael
Brandon
By: 'Daniel and Gemma'
Dec 27,2018
0 people found
this helpful
As first time buyers this was all new to us, but the team at Reed Residential were great and dealt with all of our needs to help with a smooth purchase without any issues in a very timely manner. Thanks for your help!...
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Comment on agent fees
N/a
Was this helpful? Yes

“Exceptional Service - Honest and Experts...”

Sep 06,2018
Minithumbup
Paul
By: 'Mrs S Brown'
Sep 06,2018
0 people found
this helpful
I cannot recommend Reed Residential highly enough. In the past I have used a number of different agents in the local area until I came to Reed Residential. They have a high level of customer service. The staff are always available to answer any questions ...
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Comment on agent fees
Excellent
Was this helpful? Yes

“Excellent see...”

Sep 05,2018
Minithumbup
By: 'Sasha Green'
Sep 05,2018
0 people found
this helpful
I have been renting my property from Reed Residential for almost 7 years now. I have found their services quick and efficient and the staff have been extremely helpful and professional when dealing with any issues I have had with maintenance. Hence the reason I have ...
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Was this helpful? Yes

“Property Sale...”

Sep 05,2018
Minithumbup
Adam
Michael
By: 'Peter & Lisa'
Sep 05,2018
0 people found
this helpful
We used Reed Residential to market and sell our property recently. I'd just like to say a big thanks to the guys for all their help and assistance with this. We were kept informed throughout the whole process and the guys at Reed were very ...
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Comment on agent fees
Very competitive rate.
Was this helpful? Yes

“sold...”

Sep 05,2018
Minithumbup
By: 'eve chapman'
Sep 05,2018
0 people found
this helpful
luke and solly sold my house with in2 days of taking it on, it was simple and stress free , they chased the solicitors and the other estate agents in my chain who was awful to deal with , really happy with the reed services...
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Was this helpful? Yes

“Faultess Experience!...”

Sep 05,2018
Minithumbup
By: 'Karl'
Sep 05,2018
0 people found
this helpful
Could not be more happy with the level of service I received from the sales team at Reed Residential Westcliff. Staff were all friendly and our house sold with minimum stress from our side thanks to the professionalism of the sales staff....
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Comment on agent fees
Good
Was this helpful? Yes

“Well run local agent...”

Sep 05,2018
Minithumbup
Adam
By: 'Mr Judd'
Sep 05,2018
0 people found
this helpful
I have used Reed Residential from its start in 2008 dealing with Adam as the main agent for my portfolio of local flats and houses. In that time tenants have come and gone properties have been bought and sold and legislation has been altered. The 1 constant ...
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Was this helpful? Yes

“Wow...”

May 03,2018
Minithumbup
Adam
By: 'Martin'
May 03,2018
0 people found
this helpful
We used Reed to sell our property and it was sold within 2 weeks of listing the property with them. We would recommend anyone in the area to use them as they are brilliant. 5 stars...
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Comment on agent fees
Good
Was this helpful? Yes

“We where property hunting and found Reed, They where very ......”

Nov 03,2017
Minithumbup
Adam
Kelly
By: 'Calvert'
Nov 03,2017
0 people found
this helpful
We where property hunting and found Reed, They where very professional in there work. We found our dream home with Reed and this review is to thank you very much and we wish you all the best Adam was great to deal with....
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Comment on agent fees
Good
Was this helpful? Yes

“I would like to say a big thanks to all ......”

Aug 25,2017
Minithumbup
Adam
Kelly
By: 'Joyce'
Aug 25,2017
0 people found
this helpful
I would like to say a big thanks to all of the staff, you served us well and looked after us throughout the whole process....
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Comment on agent fees
Good
Was this helpful? Yes

“Really knowledgeable and help - Adam Reed and his team ......”

Aug 21,2017
Minithumbdown
Adam
By: 'stevef'
Aug 21,2017
0 people found
this helpful
Really knowledgeable and help - Adam Reed and his team are extremely helpful and keep me up to date at every stage - steveF...
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Was this helpful? Yes

“I instructed Reed to let my house, let in 12 hours , ......”

Aug 11,2017
Minithumbup
Michael
Brandon
By: 'Mike Kennedy'
Aug 11,2017
0 people found
this helpful
I instructed Reed to let my house, let in 12 hours , the first failed their checks the agent provided me a copy , the new tenanted passed and moved in with 5 days - very impressed...
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Comment on agent fees
Average
Was this helpful? Yes

“Always happy to help, pleasant to speak to and go ......”

Aug 11,2017
Minithumbdown
Solly
Sky
By: 'Phil orwell'
Aug 11,2017
0 people found
this helpful
Always happy to help, pleasant to speak to and go the extra mile to deal with my queries , 10/10...
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Was this helpful? Yes

“We have been dealing with both Adam and Paul on ......”

Aug 10,2017
Minithumbdown
Adam
Paul
By: 'Grace'
Aug 10,2017
0 people found
this helpful
We have been dealing with both Adam and Paul on our student properties , service is first class and always been helpful. Having dealt with our properties ourselves over the years I was first concerned if an agent would improve our properties , Reed have delivered a ...
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Comment on agent fees
Very reasonable for the service provided
Was this helpful? Yes

“Professional, Honest, Personable, Reliable, Efficient Service. I returned to Reed ......”

Feb 16,2017
Minithumbup
Donna
Spencer
By: 'Paula'
Feb 16,2017
0 people found
this helpful
Professional, Honest, Personable, Reliable, Efficient Service. I returned to Reed after receiving great service last time and they didn't disappoint. The team make everything as painless as possible throughout the whole process....
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Comment on agent fees
Very low fees for a very high standard of service. Excellent Value.
Was this helpful? Yes

“Customer service is just appalling with waiting responses for simple ......”

Feb 07,2017
Minithumbdown
By: 'Bubu26'
Feb 07,2017
2 people found
this helpful
Customer service is just appalling with waiting responses for simple questions taking months,and that is only after constantly calling and emailing!!! not sure they know meaning of management of property as nothing is ever done and they keep on giving you different excuses. Definitely ...
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Was this helpful? Yes

“Unfortunately from start to finish of our tenancy Reed were ......”

Sep 29,2015
Minithumbdown
Kelly
Adam
By: 'er5'
Sep 29,2015
1 people found
this helpful
Unfortunately from start to finish of our tenancy Reed were poor to say the least. Upon moving into the flat we were told that the previous tenants had let the flat get so dirty that maggots were growing out the carpet and if there were ...
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Was this helpful? Yes
By: reed residential
Sep 29, 2015
View all comments (1)
Dear customer, Please could you be more factual with your comments decuctions were made due to the property being left a an extremely poor condition at the end of your tenancy. ...

“I have used reed on many occasions as a landlord, ......”

Jul 13,2015
Minithumbup
Adam
Spencer
By: 'David'
Jul 13,2015
0 people found
this helpful
I have used reed on many occasions as a landlord, the agency is professional, the staff are efficient in their approach, this is due to the high degree of diligence from their director Adam reed, I would highly recommend the agency....
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Comment on agent fees
Reasonable fees, highly competitive
Was this helpful? Yes

“My property has been managed by Reed Residential for 4 years , ......”

Jun 21,2015
Minithumbup
Adam
Donna
By: 'Adam Lewis'
Jun 21,2015
0 people found
this helpful
My property has been managed by Reed Residential for 4 years , Adam and his team have always provided me with an excellent service, been pro active when ever there has been any problems , I previously let my property through an agent on leigh broadway and the ...
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Was this helpful? Yes

“Rosie has been an absolute diamond. She was there for ......”

Dec 28,2014
Minithumbup
Rosie
By: 'Taragilbs'
Dec 28,2014
0 people found
this helpful
Rosie has been an absolute diamond. She was there for us every step of the way when we needed a property. Rosie kept us up to date with the references and was always there to help if we needed it. I couldn't be thankful enough ...
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Comment on agent fees
Reed reduced the admin fees as it was so close to Christmas. Excellent service and I would recommend people that want to buy or rent a home to go through reed.
Was this helpful? Yes

“Problems started right at the beginning: Waiting two months for ......”

Aug 20,2014
Minithumbdown
By: 'E'
Aug 20,2014
3 people found
this helpful
Problems started right at the beginning: Waiting two months for a washing machine, first replacement was broken. - Leak in the kitchen which took three weeks to fix, was dripping down into the flat below. - Several attempts to fix the fridge freezer. Kept ringing, ...
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What agent could do to change your mind?
Respond prompty to people and listen. Don't leave it so long that we get angry.
Attached Files
Was this helpful? Yes

“Spencer was excellent, there was another guy there as well ......”

Jun 26,2014
Minithumbup
Spencer
Alex
By: 'Mr l jezeph'
Jun 26,2014
0 people found
this helpful
Spencer was excellent, there was another guy there as well - Alex they handled the viewings as I work away a lot of the time. Feedback was always prompt and honest and they worked hard to find me the right clients to view my property, ...
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Was this helpful? Yes

“Very pleased with service I received from Reed residential they ......”

Jun 25,2014
Minithumbup
By: 'Amelia'
Jun 25,2014
0 people found
this helpful
Very pleased with service I received from Reed residential they managed to find a tenant the same day that they received the keys. Cannot fault them....
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“Reed Residential should be shut down. "*" I'm sure that landlords ......”

Apr 10,2014
Minithumbdown
Adam
Kelly
By: 'REEDICULOUS'
Apr 10,2014
4 people found
this helpful
Reed Residential should be shut down. "*" I'm sure that landlords would have nothing to complain about given that they would have no maintenance fees under Reed because they don't deal with any maintenance issues. I lived in one of their properties and a few weeks ...
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What agent could do to change your mind?
Answer phone calls Not send threatening mails Deal with maintenance issues Make sure that the property was in an acceptable condition before I moved in Not send 3 men into a property under false pretences in order to intimidate a young single female Actually carry out the works they falsely promised to do Write at least one email without half a dozen faults Stop lying Refunded all items damaged by the mould which was due to their failure to provide decent living conditions Apologise Stopped working in property
Attached Files
Was this helpful? Yes
By: Anotherdisappointedtenant
Jun 02, 2018
View all comments (2)
This is an exact description of my current experience with Reed Residential. ...

“I am a student that has a house share with 8 ......”

Feb 17,2014
Minithumbup
Kelly
By: 'heidi'
Feb 17,2014
0 people found
this helpful
I am a student that has a house share with 8 other students in lenton. Reed Residential have given us a great service , all maintenance has been dealt with promptly , the staff are really polite in particular Kelly and they understand students needs, the best student ...
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Was this helpful? Yes

“I found the agent to be friendly & professional with good ......”

Jan 27,2014
Minithumbup
By: 'john Radford'
Jan 27,2014
0 people found
this helpful
I found the agent to be friendly & professional with good advice & if out of the office when I phoned, got in touch quickly.I also dealt with other agents [ who have since left ] & found them all very helpful & efficient....
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Was this helpful? Yes

“I found leah a excellient member of staff always been ......”

Jan 17,2014
Minithumbup
By: 'LB'
Jan 17,2014
0 people found
this helpful
I found leah a excellient member of staff always been helpful to me and really polite on the phone is very well dreesed...
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Was this helpful? Yes
By: Leah-May
Feb 14, 2014
View all comments (1)
Thank you for your comment, it is appreciated- but please note that you have named the review 'by Leah-May' and not 'staff selected' Leah-May. ...

“I have used the rental services of Reed Residential since ......”

Jan 15,2014
Minithumbup
Adam
Kelly
By: 'Alan Jackson'
Jan 15,2014
1 people found
this helpful
I have used the rental services of Reed Residential since it's inception and prior to that I had the service of Adam Reed in another agency. I have always found Adam Reed to be very professional and effective in all aspects of relating to the ...
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Was this helpful? Yes

“We have received a very good service from Reed Residential. ......”

Jan 14,2014
Minithumbup
By: 'Mrs K Williams'
Jan 14,2014
0 people found
this helpful
We have received a very good service from Reed Residential. They found us reliable tenants who we have been happy with. We would highly recommend them....
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Was this helpful? Yes
Areas covered
  • SS1
  • SS2
  • SS3
  • SS0
  • NG1
  • NG7
  • B29
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
88% customers were satisfied with fees 91% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £80,000
  • Max: £750,000

Letting
  • Min: £0
  • Max: £0

NAEA ARLA TDS Move With Us


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
11 1 7 9 8 1 2 0 0 2
No image available Adam
(16)

No image available Kelly
(8)

No image available Megan
(3)

No image available Donna
(4)

No image available Leah
(0)

No image available Spencer
(3)

No image available Alex
(1)

No image available Rosie
(1)

No image available Paul
(2)

No image available Michael
(3)

No image available Brandon
(2)

No image available Solly
(1)

No image available Sky
(1)

No image available Mike
(0)

No image available Brandon
(0)

Fees

No fees set.

Complaints Procedure

No procedure set.
Last updated at 9:08 AM 07/09/2018 by adam reed

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Branch - Westcliff, Westcliff-on-Sea, SS0

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