The UK's Largest Customer Review Website for the Property Industry
Evesham, WR11
5/5, 14 Reviews
100% Recommended
100% sales valuation accuracy
0% letting valuation accuracy
92% sales fee satisfaction
0% letting fee satisfaction
Established in 2013 with the aim to bridge the gap between the existing town agents and the new online listing agents by widely advertising a Low Fee, which is consistent for all clients, yet still offering a traditional full agency service (including 'out of hours' contact and accompanied viewings) on a No Sale N
o Fee contract basis. The business is owned and run by Laurence and Penny Hall (with the help of Sandra Taylor who owns and runs Red Homes Lettings Evesham) who have lived in and around Evesham for most of their 30 years of marriage and, as it's their own business, go that extra mile to provide a friendly, efficient and professional service to clients. "Our many years of sales and customer service experience has lead to some lovely feedback and ongoing repeat business so call us today on 01386 570404 to book a Free Market Appraisal"
Latest Reviews
Steve happy in his new home Lewis
Mike & Amanda
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 92% | £212,000 | £295,000 |
| Lettings | 0% | 0% | £0 | £0 |
Areas covered
- WR10
- WR11
- WR12
Address
Red Homes Estate Agents
91 High St, Evesham, Worcestershire
WR11 4DN
01386 570404
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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5 Star Review
By : 'Steve'
Services : Sales( As a Vendor )
Sold price : £252000
Would you recommend ? : Yes
Postcode : GL29
29 Mar 2019
People found this helpful0
From start to finish Penny and Laurence were on the ball. They know what they're doing and they do it. They made the sale process of my home a easy and dare I say a pleasurable experience. I almost wish I had another to sell. Can't recommend highly... Read Full Review
Comments on Agent Fees
Very reasonably priced considering your getting top people for your money.
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Steve happy in his new home Lewis said about Red Homes Estate Agents
Services : Sales( As a Vendor )Date: 29th Mar 2019
From start to finish Penny and Laurence were on the ball. They know what they're doing and they do it. They made the sale process of my home a easy and dare I say a pleasurable experience. I almost wish I had another to sell. Can't recommend highly enough.
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We were recommended to use ...
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5 Star Review
By : 'Dave'
Services : Sales( As a Vendor )
Sold price : £260000
Would you recommend ? : Yes
Postcode : WR7
6 Mar 2019
People found this helpful0
The property for sale needed a lot of work required which Red Homes correctly advertised in all its adverts. All correspondence were dealt with in a quick and accurate response. Staff always there and... Read Full Review
Comments on Agent Fees
Best fees in area
Comments (0)The property for sale needed a lot of work required which Red Homes correctly advertised in all its adverts.
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Dave and Sarah W said about Red Homes Estate Agents
Services : Sales( As a Vendor )Date: 6th Mar 2019
The property for sale needed a lot of work required which Red Homes correctly advertised in all its adverts.
All correspondence were dealt with in a quick and accurate response. Staff always there and accommodating.
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5 Star Review
By : 'C'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : WR11
24 Feb 2019
People found this helpful0
We initially instructed a larger corporate estate agent to sell our home. After 2-3 months we were introduced to Red Homes whose impact by comparison was noticeable with more regular viewings, ultimately acquiring three keen purchasers from which one bought our home. Both Penny and Laurence kept us ... Read Full Review
Comments on Agent Fees
Excellent value for the service provided
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C J Pryer said about Red Homes Estate Agents
Services : Sales( As a Vendor )Date: 24th Feb 2019
We initially instructed a larger corporate estate agent to sell our home. After 2-3 months we were introduced to Red Homes whose impact by comparison was noticeable with more regular viewings, ultimately acquiring three keen purchasers from which one bought our home. Both Penny and Laurence kept us regularly informed of purchasers opinions, likes and dislikes of our home and were always helpful, courteous and efficient, viewings invariably accompanied. With a sale price exceeding £500,00, their 1% inc vat fee saved us thousands of pounds with no reduction of anticipated service or competency. Well done both
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5 Star Review
By : 'LouiseT'
Services : Sales( As a Vendor )
Sold price : £290
Would you recommend ? : Yes
Postcode : WR11
3 Dec 2018
People found this helpful0
Brilliant service, always so helpful and efficient. Our sale was smooth and quick with no hiccups. Would definitely recommend Red Homes to anyone selling their property. Thanks Penny &... Read Full Review
Comments on Agent Fees
Good
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LouiseT said about Red Homes Estate Agents
Services : Sales( As a Vendor )Date: 3rd Dec 2018
Brilliant service, always so helpful and efficient. Our sale was smooth and quick with no hiccups. Would definitely recommend Red Homes to anyone selling their property. Thanks Penny & Laurence.
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Super ...
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5 Star Review
By : 'Mike'
Services : Sales( As a Buyer )
Sold price : £212000
Would you recommend ? : Yes
Postcode : WR11
2 Nov 2018
People found this helpful0
Well my wife & I have moved more than several times and have to say Laurence and Penny made it smooth, clearly the key element when moving is communication and Red Homes would seem specialists at this returning any querie imeadiatly removing the âstress factorâ if want an agent no point... Read Full Review
Comments on Agent Fees
Bought only
Comments (0)Well my wife & I have moved more than several times and have to say Laurence and Penny made it smooth, clearly the key element when moving is communication and Red Homes would seem specialists at this returning any querie imeadiatly removing the âstress factorâ if want an agent no point looking at the others- trust us
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Mike & Amanda said about Red Homes Estate Agents
Services : Sales( As a Buyer )Date: 2nd Nov 2018
Well my wife & I have moved more than several times and have to say Laurence and Penny made it smooth, clearly the key element when moving is communication and Red Homes would seem specialists at this returning any querie imeadiatly removing the âstress factorâ if want an agent no point looking at the others- trust us
Mr & Mrs Cascarino
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5 Star Review
By : 'Dorota'
Services : Sales( As a Vendor )
Sold price : £250
Would you recommend ? : Yes
Postcode : WR11
22 Oct 2018
People found this helpful0
We were really amazed of the work Penny and Laurence did to sell our house. They both are very helpful and were answering of all our silly questions. Very professional staff and not expensive. Highly... Read Full Review
Comments on Agent Fees
Very reasonable price for a great service.
Comments (0)We were really amazed of the work Penny and Laurence did to sell our house. They both are very helpful and were answering of all our silly questions. Very professional staff and not expensive.
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Dorota said about Red Homes Estate Agents
Services : Sales( As a Vendor )Date: 21st Oct 2018
We were really amazed of the work Penny and Laurence did to sell our house. They both are very helpful and were answering of all our silly questions. Very professional staff and not expensive.
Highly recommend!!!
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Red homes sold my house ...
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5 Star Review
By : 'Matt'
Services : Sales( As a Vendor )
Sold price : £295000
Would you recommend ? : Yes
Postcode : B50
22 Oct 2018
People found this helpful0
Red homes sold my house recently and they achieved the asking price very quickly! I was impressed with the all round service and efficiency, down to the little details like including a stamped addressed envelope for return paperwork. Someone always answers the phone and they always give feedback on ... Read Full Review
Comments on Agent Fees
Good
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Matt said about Red Homes Estate Agents
Services : Sales( As a Vendor )Date: 21st Oct 2018
Red homes sold my house recently and they achieved the asking price very quickly! I was impressed with the all round service and efficiency, down to the little details like including a stamped addressed envelope for return paperwork. Someone always answers the phone and they always give feedback on viewings. Highly recommended!
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Very ...
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5 Star Review
By : 'Gordon'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : WR11
20 Oct 2018
People found this helpful0
I have recently purchased a property marketed through Red Homes. From start to finish Penny and Laurence were very helpful and went out of their way to assist. When I come to sell my house they will be the first people I... Read Full Review
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Gordon said about Red Homes Estate Agents
Services : Sales( As a Buyer )Date: 19th Oct 2018
I have recently purchased a property marketed through Red Homes. From start to finish Penny and Laurence were very helpful and went out of their way to assist. When I come to sell my house they will be the first people I call.
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Having lived in our house for ...
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5 Star Review
By : 'Mr'
Services : Sales( As a Vendor )
Sold price : £260000
Would you recommend ? : Yes
Postcode : WR11
5 Sept 2018
People found this helpful0
Penny and Laurence made our sale and purchase with them a very easy and happy transition for all concerned and we can't thank them enough, we would highly recommend using this husband and wife team who go out of their way to keep you informed of progress every step of the way in what can be a... Read Full Review
Comments on Agent Fees
Very fair fees
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Mr &Mrs John Taylor said about Red Homes Estate Agents
Services : Sales( As a Vendor )Date: 4th Sep 2018
Penny and Laurence made our sale and purchase with them a very easy and happy transition for all concerned and we can't thank them enough, we would highly recommend using this husband and wife team who go out of their way to keep you informed of progress every step of the way in what can be a very stressful time . Thank you
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Sale of ...
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5 Star Review
By : 'KRPershore'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : WR11
20 Aug 2018
People found this helpful0
We were impressed with Laurence and Penny Hall from our very first contact. They were personable and very helpful in every way. We also were very much influenced by by their obvious integrity as Estate Agents and appreciated their advice and... Read Full Review
Comments on Agent Fees
Very competitive
Comments (0)Was this helpful?:
KRPershore said about Red Homes Estate Agents
Services : Sales( As a Vendor )Date: 19th Aug 2018
We were impressed with Laurence and Penny Hall from our very first contact. They were personable and very helpful in every way. We also were very much influenced by by their obvious integrity as Estate Agents and appreciated their advice and assistance.
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Highly ...
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5 Star Review
By : 'Sara'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : GL3
13 Aug 2018
People found this helpful0
Thank you so much Penny and your team for all your help during the sale of our property, which you made go smoothly. You ensured you kept in contact providing us with updates on the process. Your knowledge, experience, professionalism, friendliness and can do attitude was exceptional. We have... Read Full Review
Comments on Agent Fees
Very good and competitive fees
Comments (0)Was this helpful?:
Sara Davies said about Red Homes Estate Agents
Services : Sales( As a Vendor )Date: 12th Aug 2018
Thank you so much Penny and your team for all your help during the sale of our property, which you made go smoothly. You ensured you kept in contact providing us with updates on the process. Your knowledge, experience, professionalism, friendliness and can do attitude was exceptional. We have and will continue to recommend Penny, Laurence and their team. Thank you again. Sara
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The ...
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5 Star Review
By : 'Andy'
Services : Sales( As a Vendor )
Sold price : £157
Would you recommend ? : Yes
Postcode : WR11
17 Jul 2018
People found this helpful0
I have nothing but good to say about penny and Lawrence. Service par excellence. Pleasant and helpful. Obviously caring. I was kept up to date regarding progress and the chain situation. When required penny chased all parties relentlessly. I would recommend red homes whole heartedly and not... Read Full Review
Comments on Agent Fees
Good value
Comments (0)I have nothing but good to say about penny and Lawrence. Service par excellence.
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Andy wood said about Red Homes Estate Agents
Services : Sales( As a Vendor )Date: 16th Jul 2018
I have nothing but good to say about penny and Lawrence. Service par excellence.
Pleasant and helpful. Obviously caring.
I was kept up to date regarding progress and the chain situation. When required penny chased all parties relentlessly.
I would recommend red homes whole heartedly and not hesitate in using them again.
Courteous and proffesdional. Top marks
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Excellent friendly service. ...
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5 Star Review
By : 'Owen'
Services : Sales( As a Vendor )
Sold price : £250
Would you recommend ? : Yes
Postcode : WR11
27 Feb 2018
People found this helpful0
Excellent friendly service. Went out of their way to keep us updated at all times. Nothing was too much trouble and happy to call you back outside normal working hours. Such a relief to have such professional help after bad experience with previous agents. Thank you... Read Full Review
Comments on Agent Fees
Very reasonable. Value for money
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Owen said about Red Homes Estate Agents
Services : Sales( As a Vendor )Date: 27th Feb 2018
Excellent friendly service. Went out of their way to keep us updated at all times. Nothing was too much trouble and happy to call you back outside normal working hours. Such a relief to have such professional help after bad experience with previous agents. Thank you all
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Fantastic service. So patient ...
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5 Star Review
By : 'Sarah'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : WR11
5 Jun 2017
People found this helpful0
Fantastic service. So patient and helpful through the entire process. No matter how stressful things got, Laurence, Penny and Mandy were extremely professional and helpful. I would highly recommend these guys, and will definitely use them when I move again! Thank... Read Full Review
Comments on Agent Fees
Great
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Sarah & Lee said about Red Homes Estate Agents
Services : Sales( As a Vendor )Date: 4th Jun 2017
Fantastic service. So patient and helpful through the entire process. No matter how stressful things got, Laurence, Penny and Mandy were extremely professional and helpful. I would highly recommend these guys, and will definitely use them when I move again! Thank you.
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
IN-HOUSE COMPLAINTS PROCEDURE
We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.
If you have a complaint, please put it in writing, including as much detail as possible. We have eight weeks to consider your complaint. If we have not resolved it within this time you may refer your complaint to The Property Ombudsman.
What will happen next?
• We will send you a letter of acknowledgement and receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.
• Following issue of the acknowledgement letter, we will then investigate your complaint. This will be dealt with, in our case, by the Directors who will review your file and speak to those who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter.
• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review of the case to take place.
• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within six months of receiving our final viewpoint letter, including any evidence to support your case. The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Last updated at 7/31/2018, 9:20:27 AM by allAgents
