• Kat Ellerker
    Kat Ellerker
  • Ellie England
    Ellie England
Red Brick Sales & Lettings is an independent business, owned and managed by local people. We have many years combined experience and our philosophy is simple - to offer exceptional levels of customer service. We believe in getting the most out of landlords properties for them, whilst keeping tenants happy at the same time. We offer a personal, friendly but professional service to our landlords and tenants alike. We get to know our rental properties inside out and regularly communicate with la Read full description...ndlords and tenants, ensuring the best possible service. Basically, we really enjoy our work and hope you enjoy working with us!
Red Brick Lettings

46 Regent Street Rugby
Warwickshire
CV21 2PS

01788 573008

Nov 25,2016
Minithumbup
By:
Nov 25,2016
0 people found
this helpful
Red Brick Lettings our first agency in Rugby. Kat & Ellie very lovely ladies and very professional service!! Respond to any queries very fast. We would highly recommend.......
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Comment on agent fees
Good fees ;-)
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Nov 19,2016
Minithumbup
By:
Nov 19,2016
0 people found
this helpful
I have been dealing with Redbrick for 4 years as a landlord and have found Kat and Ellie to be very helpful. They have sourced reliable tradesman at reasonable priceswhen mine have let me down.Issues with tenants are resolved quickly and with minimal fuss....an excellent service all round...
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Nov 11,2016
Minithumbup
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Nov 11,2016
0 people found
this helpful
I have been using Red Brick lettings to look after one on my portfolio properties since 2007. From experience it has always been difficult to find a good letting agent, as more than often they are great at collecting the fees from a landlord, but not so good at managing as they should. However, I have always found Redbrick and Ellie England very efficient and reliable. This is essential for me as I live 140 miles away from the property that they manage. Well done Redbrick, you stand out from the...
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Comment on agent fees
Average
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Nov 10,2016
Minithumbup
By:
Nov 10,2016
0 people found
this helpful
Brilliant, professional service from start to finish. Always speedy to respond to any queries. Lovely ladies and bar far the best estate agents we have ever dealt with. We would highly recommend....
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Comment on agent fees
Reasonable and competitive.
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Nov 02,2016
Minithumbup
By:
Nov 02,2016
0 people found
this helpful
I would recommend red brick definitely to other people I've never had problems they have fixed few problems quickly for me and also they are very friendly in particular Ellie she is always there ready to help you, I can't say nothing negative about her and redbrick....
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Comment on agent fees
Excellent service
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Nov 02,2016
Minithumbup
By:
Nov 02,2016
0 people found
this helpful
As a tenant our dealings with both Ellie & Kat has been nothing less than superb. Both have been professional but friendly and supportive. I would recommend them both very highly....
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Comment on agent fees
Reasonable
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Oct 28,2016
Minithumbup
By:
Oct 28,2016
1 people found
this helpful
Red Brick have acted as agents for me for 1 year. I have nothing but praise with the way they have treated me, and helped with getting property ready, and finding good very good tenants. Kat and Ellie are a real asset to the company. I have, and will continue recommending Kat and Ellie....
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Comment on agent fees
Very good competetive fees
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Oct 28,2016
Minithumbup
By:
Oct 28,2016
1 people found
this helpful
My experience has been very positive with RB Lettings, we engage very well and any concerns / Issues are dealt with timeously via Ellie & Kat. Whether Landlord or Tenant I would suitably recommend to all concerned....
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Comment on agent fees
Market Tolerable
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Oct 28,2016
Minithumbup
By:
Oct 28,2016
0 people found
this helpful
I would recommend Red Brick both Kat and Ellie are very friendly and professional. They are both helpful and provide an excellent service, they respond quickly to any queries or questions and are very organised. They make a great team and work hard together...
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Comment on agent fees
good
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Oct 28,2016
Minithumbup
By:
Oct 28,2016
0 people found
this helpful
For first time i rent a flat of this agent they are so good and kind to the people , also very helpful ....
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Comment on agent fees
The fee is worth as well .
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Oct 27,2016
Minithumbup
By:
Oct 27,2016
1 people found
this helpful
I have used Red Brick for many years as a landlord and during that time have been completely satisfied with the service they have provided. They are very professional but keep that personal touch as well. I know my property is in good hands and if and when any maintenance is required I will be informed. Upon my instruction, value for money trades people will be sourced and arrangements made for the work to be carried out ASAP. I also know that they will look after the best interest of the tenant...
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Comment on agent fees
Fees are reasonable and always transparent
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Oct 27,2016
Minithumbup
By:
Oct 27,2016
1 people found
this helpful
My property has been managed by Red Brick since 2007 and I have found Kat and Ellie efficient, reliable and very professional. I believe that they are always ready to support, help and advice. They always keep me informed of any issues, needs, changes and are very good with communicating back regarding matters, until it's concluded. Overall I feel comfortable with the service and professionalism of Kat and Ellie and would recommend Red Brick to others....
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Comment on agent fees
Good
Was this helpful? Yes
Oct 27,2016
Minithumbup
By:
Oct 27,2016
0 people found
this helpful
Very friendly service, genuinely nice people. Ellie is easy to chat to and more than happy to talk confidentially, which was a great relief recently when I had an issue we needed to discuss. I would highly recommend Red Brick and Ellie....
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Oct 26,2016
Minithumbup
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Oct 26,2016
0 people found
this helpful
I find Kat and Ellie very friendly and professional. They are always very helpful and organised. They will discuss different issues that have problems and form a plan with a realistic time frame. They will always keep me informed of any changes and are good at getting back to me by phone , text or e mail. They both have a good sense of humour and are very welcoming if I call into the office. They have a lovely manner towards me as a landlord and tenants which I admire....
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Comment on agent fees
Good
Was this helpful? Yes
Oct 26,2016
Minithumbup
By:
Oct 26,2016
1 people found
this helpful
I have used Red Brick lettings for many years and have many dealings with both Kat and Ellie. They provide an excellent service, responding quickly to any queries and informing me of any problems with my property. They both work hard and try to find the best solutions, eg quotes for work. They are friendly and supportive to myself as the landlord and to my tenants, which means a trouble free and a profitable experience for all concerned....
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Comment on agent fees
Reasonable for the service provided.
Was this helpful? Yes
Oct 26,2016
Minithumbup
By:
Oct 26,2016
1 people found
this helpful
I am a landlord and have received excellent and personalised service from both Kat and Ellie. They have been very helpful....
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Comment on agent fees
Reasonable fees
Was this helpful? Yes
Oct 26,2016
Minithumbup
By:
Oct 26,2016
0 people found
this helpful
Both Kat and Ellie have always been friendly and helpful in arranging lettings and responded quickly and positively to any query. Could be more assertive in ensuring that the tenant keeps the property in good order....
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Comment on agent fees
Fees seem to be in line with the market
Was this helpful? Yes
Oct 25,2016
Minithumbup
By:
Oct 25,2016
0 people found
this helpful
Red Brick have managed my rental properties for several years now and since Kat, & now Ellie, joined the team, I have nothing but praise for the service that I receive. Our family have had dealings with several agents in several towns and the current Red Brick management is the best we have ever had. They have a really hands-on & proactive approach & Ellie just goes the extra mile....
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Comment on agent fees
Reasonable
Was this helpful? Yes
Oct 25,2016
Minithumbup
By:
Oct 25,2016
0 people found
this helpful
I have dealt with both Ellie and Kat on many occasions over the past years and have found them both to be friendly, helpful and very professional in their dealings with myself and my tenants. I would thoroughly recommend this agency....
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Comment on agent fees
Average for the area
Was this helpful? Yes
Sep 26,2016
Minithumbup
By:
Sep 26,2016
0 people found
this helpful
I have used Red Brick Lettings since 2010, I have always found Kat Ellerker to work to the highest professional standards. She has excellent communication skills and whilst always looking after our interests as her client, ensures the tenants best interests are also met. Ellie England joining Red Brick has only endorsed my view that I am with the right agency and intend to stay with them for the long term....
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Comment on agent fees
Good
Was this helpful? Yes
Nov 04,2015
Minithumbup
By:
Nov 04,2015
0 people found
this helpful
From start to finish we were dealt with impeccably by both Amy and Kat. Excellent communication at all times and sorted any queries/problems efficiently and with utmost professionalism. A great asset....
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Oct 14,2015
Minithumbup
By:
Oct 14,2015
2 people found
this helpful
The flat was in good condition when I took over the tenancy. The agent's fees were not expensive and they didn't ask for a large holding deposit or any hidden fees. The agents were generally very responsive to my queries both before and during the tenancy and showed helpful flexibility when I moved out. The only negatives were that when I initially applied to rent the flat they asked for copies of my bank statements, which I felt was unnecessary and intrusive, but when I pointed this out they di...
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Comment on agent fees
Fees not expensive, no hidden charges, no large holding deposit
Was this helpful? Yes
Jul 16,2015
Minithumbup
By:
Jul 16,2015
0 people found
this helpful
Very professional, friendly and efficient. There were a couple of issues with the the property that were dealt with promptly by the agent and landlord. I have rented on many occasions and Red Brick ranks with the best....
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Jul 13,2015
Minithumbup
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Jul 13,2015
0 people found
this helpful
We were tenants of a property managed by Redbrick for just over 20 months, In that time we had a number of six-monthly inspections which were always very flexible in terms of arranging a time, but also an opportunity to note any problems with the property which were always dealt with swiftly. At the end of the tenancy, we gave notice and vacated the property within a very short time frame and Redbrick were true to their word in that once a replacement tenant had been found, the excess rent whic...
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Mar 12,2015
Minithumbup
By:
Mar 12,2015
0 people found
this helpful
Over the past 2 years I rented property through redbrick and they are best agent I have had dealing with. When first moved into property Ian smith was a great help and very friendly, over last few months had a few problem with the actual property but Kat has done a great job to get these resolved especially during the duration of me leaving the property. She is always friendly and welcoming and deals with any queries quickly and efficiently...
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Jan 23,2015
Minithumbup
By:
Jan 23,2015
0 people found
this helpful
I have been a landlady with Redbricks for 10 years. Since Kat Ellerker has been employed by Redbricks I have received an excellent service. Kat Ellerker has been consistenly efficient in dealing with any queries or dealings to do with my property. If I had missed an email from her and called her instead she would remain patient and professional and explain what was in the email to me. Kat Ellerker proved to be highly organised and remembered to follow up all my queries and get back to me in ...
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Jul 30,2014
Minithumbup
By:
Jul 30,2014
0 people found
this helpful
Viewing was arranged very quickly and at a time to suit me. Everything was explained fully and completely, no surprises, Service was very efficient all round The moving in process was excellent, everything was exactly as described and discussed, kat was brilliant, quick to reply to questions, supplied all information when requested and cannot be recommended highly enough. i would not hesitate to use red Brick again....
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Jan 27,2014
Minithumbup
By:
Jan 27,2014
0 people found
this helpful
Agent helped me to vet and credit check my tenants before providing me with the tenancy agreement and advice . Very fast and efficient service...
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Mar 27,2012
Minithumbdown
By:
Mar 27,2012
3 people found
this helpful
Unfortunately we had a very bad experience with this agent. They managed a property for us for several years. There were many problems. They renewed the tenants contract on our behalf without asking us and sent it in the post a couple months later. When I emailed and left phone messages I was ignored until I spoke to the manager who was very apologetic. We were sent another landlord's statement once by mistake. We were paid late on occasion. We were told when we signed up that gas certificat...
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Areas covered
  • CV21
  • Rugby
  • LE17
  • Coventry
  • CV22
  • Lutterworth
  • CV23
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 63% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
  • Min: £0
  • Max: £0

DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
14 1 14 0 0 0 0 0 0 0
Kat Ellerker Kat Ellerker
Office Manager
19 reviews

About Kat No description set View full profile
Ellie England Ellie England
Sales & Lettings Administrator
17 reviews

About Ellie No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

Lettings:
* Application Fee £195
* Additional Applicant Application Fee £85
* Contract fee £115

Sales:
* £749 upfront payment, with nothing else to pay on completion
* £100 upfront & £799 to pay on completion
* No Sale No Fee (pay £999 on completion)

Just give us a call for more details
Last updated at 10:31 AM 27/10/2016 by Ellie England

Complaints Procedure

If you have any issues you would like to discuss with Red Brick Sales & Lettings, please contact the office.
Last updated at 10:31 AM 27/10/2016 by Ellie England

Awards won by Red Brick Lettings, Rugby CV21 2PS

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