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    Suzanne Dunne
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Reades Residential

Reades House, 3-5 The Highway Hawarden

CH5 3DG

01244 537 537

Aug 16,2016
Minithumbdown
By:
Aug 16,2016
0 people found
this helpful
As a tenant their letters/actions can be very intimidating. I had problems with my heating which took months to resolve as they continued to send cowboys to look at the boiler. After leaving the property in spotless condition & making lots of improvements, they tried to charge me nearly £80 for gardening & cleaning services (they also did this to the previous tenant!). After more chasing and battling, causing me unnecessary stress & anxiety, I eventually received my deposit in ...
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What agent could do to change your mind?
Shockingly over priced compared to other agents
Comment on agent fees
Shockingly over priced compared to other agents
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Dec 17,2013
Minithumbdown
By:
Dec 17,2013
6 people found
this helpful
How I wish my partner and I had read the other reviews for Reades on this site before deciding to rent a property through them! Given the fact that they are "Estate/Letting Agents" you would think that they would have some understanding of property law! Our first problem came immediately after signing our contract to move into the property. We were told we could move into the property two weeks after signing contracts, yet a few days later we were then told our moving in date wo...
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Sep 17,2013
Minithumbdown
By:
Sep 17,2013
6 people found
this helpful
We are from New Zealand and spent a year in the UK on a Teacher Exchange. We need to thank Reades Residential for giving us an experience of what it is to be treated as low class in the UK. We rented our own house in NZ and approached out tenancy in the UK with an open and positive attitude. We had no idea how the smallest things worked in the UK and it wasn\'t long before Reades labeled us as needy. They literary told us as much. Rather than help us to set up and explain how things worked they ...
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What agent could do to change your mind?
Coming from overseas. They made no allowance to meet us at the house (1 mile away) even though they new we had a family with small children and had come from a 6 hour flight. At no point did they contact us to see if everything was OK, ie appliances etc work differently in the UK. They should be more proactive is getting bonds sorted especially given the immaculate way we left the house. No issues, we were to get it all back. Then why did it take 8 weeks for Reades to make it happen. It was a lot of money and needed. Its just shocking. They should learn to take responsibility for there actions. Sent me the rudest letter and just went cold when I made an appointment to talk about it. They are operating in the old class structure. Time to change.
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Suzanne Dunne - upload your photo Suzanne Dunne
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Awards won by Reades Residential, Hawarden CH5 3DG

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