Ramsey Moore
4.8/5, 211 reviews
97% recommended
96% sales valuation accuracy
98% sales fee satisfaction
100% lettings valuation accuracy
83% lettings fee satisfaction



Property Features

No description for branch.

...left to get your reviews in for the
2024 allAgents People Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £24,000 £425,000
Lettings 100% 83% £800 £1,600
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
5 0 8 0 126 1 58 3 7 3
Areas covered
Address

294 Heathway
Dagenham
Essex
RM10 8LU
020 8536 6600

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
UKALA TPOS Sales TPOS Lettings TPOS DPS Relocation Agent Network
Latest Properties

No Properties

“Would highly recommend the service provided b......”

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Sep 11,2019
Minithumbup
Tony
Michelle
By: 'Sarah'
Sep 11,2019
0 people found
this helpful
Would highly recommend the service provided by Mark and the crew. They all played a huge part in making what can often be a very stressful time easier for us. We were kept informed durng every process of the sale and they were also able ...
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“Very disappointed with this Estate Agency, un......”

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Sep 04,2019
Minithumbdown
By: 'Rose'
Sep 04,2019
0 people found
this helpful
Very disappointed with this Estate Agency, underestimated our property by £30,000. Luckily we went with (* another agent) and gained £30,000....
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“Very Happy...”

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Feb 14,2019
Minithumbup
By: 'Doreen'
Feb 14,2019
0 people found
this helpful
Derek has alway been helpful each time we have spoken and has always dealt with us in a positive and cheery manner I would definitely recommend him to my friends and family....
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Comment on agent fees
Good
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“Polite, efficient and highly professional...”

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Jan 07,2019
Minithumbup
Mark
Michelle
By: 'Rose'
Jan 07,2019
0 people found
this helpful
I am a first time buyer with my partner so was very nervous and unsure from the get go. I found ramsey moore staff so understanding and highly experienced in their field they really put oyr minds at rest. They always made me feel like ...
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Comment on agent fees
Good
Was this helpful? Yes

“I dealt with a few sales reps including the receptionist...”

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Dec 20,2018
Minithumbup
Tony
By: 'Lesley'
Dec 20,2018
0 people found
this helpful
Having our neighbour selling their house with Ramsey Moore we also decided to sell with this estate agent. My husband and I are very happy with the way the team dealt with our house, our main contact was Tony who couldn't do enough for us ...
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Comment on agent fees
Very competative
Was this helpful? Yes

“Horrible...”

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Dec 14,2018
Minithumbdown
By: 'A'
Dec 14,2018
0 people found
this helpful
Felt hassled and wrong information was given to us many times. Such as the house is empty, when it wasn't Or we need to hurry up as current owners want to leave as soon as. Your letter isn't here when in fact it was here ...
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Comment on agent fees
N/a
Was this helpful? Yes
By: Michelle
Dec 18, 2018
View all comments (1)
Hi A" We are sorry to hear of your disappointment in respect to defects relating to your recent property purchase. In order for us to respond to the individual comments highlighted we would need to identify the property in question. Please feel free to contact the office to discuss. ...

“Buying our first property...”

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Aug 20,2018
Minithumbup
Mark
By: 'Habiba'
Aug 20,2018
0 people found
this helpful
If it wasn't for Tyler than today we would not be home owner's. Thanking you for coming out so last minute on a Saturday to show us the property. Throughout the process both Tyler and Mark were there to help us. We used inhouse mortgage ...
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Comment on agent fees
We didn't have to pay the agent any fee. Only fee we paid was to the mortgage advisor and the solicitor.
Was this helpful? Yes
By: Michelle
Aug 22, 2018
View all comments (1)
Hi Habiba and Muhammad, Thank you for leaving such a lovely review, we wish you both all the happiness a new homes brings. Many thanks once again. Kindest regards Ramsey Moore Sales Team ...

“Sold!...”

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Aug 17,2018
Minithumbup
Mark
By: 'Sam'
Aug 17,2018
0 people found
this helpful
Mark came to value our house. Property was listed, open house arranged and sold all within 10 days. Completed all stress free. We have even recommended our neighbours to Ramsey Moore who have now listed their property with them too. Other properties in our road have ...
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Comment on agent fees
Fees very reasonable.
Was this helpful? Yes
By: Michelle
Aug 20, 2018
View all comments (1)
Good Morning to you both, Thank you for leaving a lovely review, we wish you all the very best wishes for the future. Many thanks all the team at Ramsey Moore Sales Limited ...

“Simply the best...”

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Aug 03,2018
Minithumbup
Mark
Michelle
By: 'Carol'
Aug 03,2018
0 people found
this helpful
SIMPLY THE BEST. Under very stressful circumstances, my father had just passed away. I called Ramsey Moore for a value for probate. When Mark Harris arrived I knew I had chosen the best estate agent. All the discussions were handled with care and sympathy. Mark ...
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Was this helpful? Yes
By: Michelle
Aug 06, 2018
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Hi Carol, Thank you for leaving a lovely review, we wish you all the very best wishes for the future. Many thanks all the team at Ramsey Moore Sales Limited ...

“Great to have them "in your corner"...”

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Aug 01,2018
Minithumbup
Tony
Michelle
By: 'Paul'
Aug 01,2018
0 people found
this helpful
We had a meeting with Tony to show him the house and from day 1 he was positive, knowledgeable and very helpful. It was particularly good for us and we live in another country so the quick response to emails and having someone physically close to ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Michelle
Aug 03, 2018
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Hi Paul, Thank you for your kinds words and letting us act on your behalf , We wish you all the very best wishes for the future. Many thanks all the team at Ramsey Moore Sales Limited ...

“First Class Service...”

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Jul 18,2018
Minithumbup
Michelle
Tony
By: 'Marion'
Jul 18,2018
0 people found
this helpful
I have used Ramsey Moore on 3 occasions now and can not fault their dedication and speedy response. Tony, Mark and Michelle are a pleasure to deal with and I would recommend their service to any prospective sellers or landlords...
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Comment on agent fees
Good
Was this helpful? Yes
By: Michelle Salmon
Jul 31, 2018
View all comments (1)
Hi Marion, Thank you for leaving a lovely review, we wish you all the very best wishes for the future. Many thanks all the team at Ramsey Moore Sales Limited ...

“Professionalism...”

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Jun 15,2018
Minithumbup
Tony
Mark
By: 'Prisca'
Jun 15,2018
0 people found
this helpful
Thank you to the team at Rampsey Moore for the successful completion of the sale of my property. It's been good doing business with you. Mark and Tony, I'm truly grateful....
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Comment on agent fees
I appreciate doing business with people who act professionally and mean business.
Was this helpful? Yes
By: Michelle
Jun 21, 2018
View all comments (1)
Thank you for your kinds words and letting us act on your behalf , We wish you all the very best wishes for the future. Many thanks all the team at Ramsey Moore Sales Limited ...

“Helpful and professional...”

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May 10,2018
Minithumbup
Michelle
Michelle
By: 'Martin'
May 10,2018
0 people found
this helpful
I have found Michelle to be very professional and courteous in her approach. She's been there every step of the process and have left a lasting good impression. Thank you for everything you and the team did for us....
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Was this helpful? Yes
By: Michelle Salmon
May 11, 2018
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Hi Martin, Thank you for a great review. May I take this opportunity to wish all the happiness a new home brings. Have a great weekend. Warm regards ...

“Sale of my property...”

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Apr 22,2018
Minithumbup
Mark
Tony
By: 'Franco'
Apr 22,2018
0 people found
this helpful
Firstly a big thank you to Tony and Mark at Ramsey Moore Dagenham. Their support knowledge and determination was of the highest class. After my first buyer decided not to go ahead with the purchase of my house, and with the top part of my ...
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Comment on agent fees
When I made my decision to use Ramsey Moore for the sale of my property. I was given a free valuation at my property, we discussed fees and I was very happy with the fixed fee i was quoted.
Was this helpful? Yes
By: Michelle
Apr 23, 2018
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Thank you for your kinds words and letting us act on your behalf , We wish you all the very best wishes for the future. Many thanks all the team at Ramsey Moore Sales Limited ...

“Very friendly...”

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Apr 16,2018
Minithumbup
Tony
Michelle
By: 'Izabela'
Apr 16,2018
0 people found
this helpful
Very friendly and professional team. Really pleased for the work they have done. Always happy to help, whenever I needed them....
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Comment on agent fees
Good
Was this helpful? Yes
By: Michelle
Apr 17, 2018
View all comments (1)
Thank you for your kinds words and letting us act on your behalf , We wish you all the very best wishes for the future. Many thanks all the team at Ramsey Moore Sales Limited ...

“Easy with Ramsey...”

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Apr 15,2018
Minithumbup
By: 'Eva'
Apr 15,2018
0 people found
this helpful
It was a very pleasant and quick process to rent a flat via Ramsey Moore in Dagenham. We found Emmie Richardson absolutely friendly and really professional property agent, who is very helpful, keen on her job and responds always immediately. The Ramsey Moore agency is ...
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Comment on agent fees
Absolutely fair.
Was this helpful? Yes

“Knowledge and Experience...”

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Apr 13,2018
Minithumbup
Tony
Mark
By: 'Mr'
Apr 13,2018
0 people found
this helpful
Tony and Mark both demonstrated an in depth knowledge, and time served experience, of the housing market, which provided me with comfort. Their rates are comparable but I believe their service is exceptional,. During the sale they were extremely helpful providing access and advising/updating ...
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Comment on agent fees
Competitive with others in the market
Was this helpful? Yes
By: Michelle
Apr 17, 2018
View all comments (1)
Thank you for your kinds words and letting us act on your behalf , We wish you all the very best wishes for the future. Many thanks all the team at Ramsey Moore Sales Limited ...

“Always prompt and helpful!...”

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Apr 12,2018
Minithumbup
By: 'Monika'
Apr 12,2018
0 people found
this helpful
Emmie is very professional and friendly, down to earth agent who helped a lot renting a new home for me and my son. Always with a smile!...
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Comment on agent fees
Fees very fair and reasonable
Was this helpful? Yes

“Excellent! Would highly recommend....”

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Apr 12,2018
Minithumbup
By: 'Kes'
Apr 12,2018
0 people found
this helpful
We would highly recommend Ramsey Moore. Emmie was very informative, reassuring and approachable. Excellent communication and Emmie definitely did her very best for us....
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“Excellent service...”

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Apr 10,2018
Minithumbup
Tony
Mark
By: 'Irene'
Apr 10,2018
0 people found
this helpful
I highly recommend this estate agent. Their advice was sound and their attitude very positive. I mainly kept in touch by email and always had a timely reply. Well done Tony and Mark!...
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Comment on agent fees
I negotiated what I consider a fair fee for the work carried out
Was this helpful? Yes
By: Michelle
Apr 10, 2018
View all comments (1)
Thank you for your kinds words and letting us act on your behalf , We wish you all the very best wishes for the future. Many thanks all the team at Ramsey Moore Sales Limited ...

“Emmie Richardson...”

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Apr 09,2018
Minithumbup
By: 'G&D'
Apr 09,2018
0 people found
this helpful
From the moment Emmie became involved with the letting of our property, she took leadership and dealt with everything that was necessary to secure a new tenant within a record time of 4 days! Emmie has a polite, friendly telephone manner and has been very efficient; ...
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Comment on agent fees
Good
Was this helpful? Yes

“Excellent service from the Tony and the Dagenham team! Made ......”

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Mar 12,2018
Minithumbup
Tony
Michelle
By: 'JayMay'
Mar 12,2018
0 people found
this helpful
Excellent service from the Tony and the Dagenham team! Made a stressful relocation a lot less stressful! Would definitely recommend!...
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Comment on agent fees
Reasonable fees
Was this helpful? Yes
By: Michelle
Mar 12, 2018
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Thank you for your kinds words and letting us act on your behalf , We wish you all the very best wishes for the future. Many thanks all the team at Ramsey Moore Sales Limited ...

“Absolutely brilliant , great customer care and got everything done quickly ......”

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Feb 05,2018
Minithumbup
By: 'Davisc24'
Feb 05,2018
0 people found
this helpful
Absolutely brilliant , great customer care and got everything done quickly and as stress free as possible, she truly was a god send, I would highly recommend this agent and have done so to friends who are also looking to rent, couldn't fault Emmie on aspect....
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Comment on agent fees
Reasonably priced
Was this helpful? Yes

“Very good and helpful always trying to solve your issues ......”

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Feb 05,2018
Minithumbup
By: 'Mary'
Feb 05,2018
0 people found
this helpful
Very good and helpful always trying to solve your issues and respond to you very quickly. Always speaking nice and calm to you...
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Comment on agent fees
Good
Was this helpful? Yes

“Thank you so much for your hard work and commitment ......”

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Feb 03,2018
Minithumbup
Tony
Mark
By: 'Tracey'
Feb 03,2018
0 people found
this helpful
Thank you so much for your hard work and commitment to selling not one house but two. Which in itself is a challenge not only did you succeed but you worked hard to complete everything on time. A big thank you to Tony for all ...
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Comment on agent fees
Excellent
Was this helpful? Yes
By: Michelle
Feb 05, 2018
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Hi Tracey, Many thanks for your fantastic review, it was truly a pleasure to act on your behalf, we hope you will be very happy in your new home. Many thanks again all the team at Ramsey Moore Sales Limited ...

“I would like to thank all the staff at the ......”

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Jan 12,2018
Minithumbup
Mark
Tony
By: 'Mariusz'
Jan 12,2018
0 people found
this helpful
I would like to thank all the staff at the Ramsey Moore Dagenham branch, for helping us with our house sale. They worked hard and managed to get viewers through the door straight away. The staff have been friendly throughout selling my property. So well ...
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Comment on agent fees
The deciding factors in our decision to choose Ramsey Moore were: cost - very competitive, especially for what was done...
Was this helpful? Yes
By: Michelle Salmon
Jan 15, 2018
View all comments (1)
Thank you for your kinds words and letting us act on your behalf , We wish you all the very best wishes for the future. Many thanks all the team at Ramsey Moore Sales Limited ...

“l was dealing with Tony Mathew of Ramsey Moore was ......”

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Jan 10,2018
Minithumbup
Tony
By: 'Abdul'
Jan 10,2018
1 people found
this helpful
l was dealing with Tony Mathew of Ramsey Moore was truly amazing.. The service was very professional and honest. He speaks to me with respect and dignity and is very positive and supportive at all times.... I definitely recommend you guys to all. Thank you ...
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By: Michelle Salmon
Jan 15, 2018
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Thank you for your kinds, We wish you all the very best wishes for the future. Many thanks all the team at Ramsey Moore Sales Limited ...

“Have to say that they have been the most reliable ......”

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Jan 10,2018
Minithumbup
Tony
By: 'Michael'
Jan 10,2018
1 people found
this helpful
Have to say that they have been the most reliable agents I have dealt with, nothing was to much trouble, my sale was a bit on the difficult side but they so professional they made it happen, Thank you guys......
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Comment on agent fees
Good
Was this helpful? Yes
By: Michelle Salmon
Jan 15, 2018
View all comments (1)
Thank you for your kinds words and letting us act on your behalf , We wish you all the very best wishes for the future. Many thanks all the team at Ramsey Moore Sales Limited ...

“I had a very pleasant experience with this agent. They ......”

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Jan 08,2018
Minithumbup
By: 'natasharup'
Jan 08,2018
0 people found
this helpful
I had a very pleasant experience with this agent. They were thorough and efficient which allowed the selling process to run smoothly. They also facilitated with any additional queries that came up....
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Comment on agent fees
fair
Was this helpful? Yes
By: Michelle Salmon
Jan 09, 2018
View all comments (1)
Thank you for your kinds words and letting us act on your behalf , We wish you all the very best wishes for the future. Many thanks all the team at Ramsey Moore Sales Limited ...

“All I can say is Daniel helped me throughout this ......”

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Jan 02,2018
Minithumbup
Tony
By: 'Tracey'
Jan 02,2018
0 people found
this helpful
All I can say is Daniel helped me throughout this process he was great whenever I wasn't sure about anothing he was always there to reasusing me throughout my journey if Daniel wasn't available Tony was always there to help so all I can say ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Michelle Salmon
Jan 02, 2018
View all comments (1)
Hi Tracy, Many thanks for your fantastic review, it was truly a pleasure to act on your behalf, we hope you will be very happy in your new home. Many thanks again all the team at Ramsey Moore Sales Limited ...
Staff picture Tony
(74)
Staff picture Mark
(36)
Staff picture Michelle
(14)
Staff picture Amanda
(0)

Landlord Fees

https://www.ramseymoore.co.uk/page/27-our-fees

Tenant Fees

https://www.ramseymoore.co.uk/page/27-our-fees
Last updated at 11/09/2019, 2:45 PM by allAgents
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Ramsey Moore Complaints Procedure

nformation for Customers
As we are a member of the The Property Ombudsman (TPOS) we aim to provide the highest level of customer service to all customers. To ensure that your interests are safeguarded, we have a Complaints Process in place. Ramsey Moore is owned and run by the Director, Mark Harris. We therefore ask which ensures that all complaints are dealt with promptly.

Firstly - Talk to us
We pride ourselves on ensuring our clients are happy at every stage of their transaction and should you wish to discuss any aspect of our service that you are dissatisfied with all our staff are here to listen and would work tirelessly to resolve your issues.

Formal Complaint to Director
Should your concerns not be suitably addressed by a member of staff and you remain dissatisfied, then you must further your complaint, to the Director of the business Mark Harris. Once received, we will acknowledge your complaint within three working days of receipt of your letter and provide you with a full written response within 15 working days.

The Property Ombudsman
After you have received a response from the Directors, you may approach the Ombudsman if you are not satisfied with the response given. Details of how to do this can be found by sourcing The Property Ombudsman) Consumer Guide, or online at http://www.tpos.co.uk. Please note that you must do so within six months of the date of the final letter. The Property Ombudsman will not consider your complaint until our internal complaints process has been completed.
Last updated at 5:09 PM 16/02/2016 by allAgents

Awards won by Ramsey Moore

Regional Awards won by Ramsey Moore

Individual Branch Awards

Dagenham, RM10


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