• Lauren Taylor
    Lauren Taylor
  • Kirstie Crosby
    Kirstie Crosby
  • Ryan Williams
    Ryan Williams
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    Emma Wallington
  • Robyn Fox
    Robyn Fox
  • Reda Giniotyte
    Reda Giniotyte
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    Amy Kennett
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    Lisa Hankin
  • Ryan Gruzinski
    Ryan Gruzinski
No description for branch.
Ramsey Moore

4 Clockhouse Parade Barking
Essex
IG11 8EY

020 8591 9088
Apr 11,2017
Minithumbup
Ryan Williams
Reda Giniotyte
By:
Apr 11,2017
0 people found
this helpful
I have used Ramsey Moore for some time now and I just wanted to thank Ryan Williams and Reda Giniotyte because they are kind and very helpful every time I contact them. They provide an outstanding service. I couldn't have been more happier....
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Mar 24,2017
Minithumbup
Ryan Williams
Lauren Taylor
By:
Mar 24,2017
0 people found
this helpful
Ryan was very approachable and helpful when me and partner were looking for Our first flat. He listened to out concerns and solved them before we had moved in. We couldn't have been any happier with the amount of support we received from Ryan and his colleagues at the barking branch...
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Was this helpful? Yes
Mar 21,2017
Minithumbup
Lauren Taylor
By:
Mar 21,2017
0 people found
this helpful
Ramsey Moore have recently helped me to find a tenant for my 1-Bed apartment. Most of my interaction during this process has been with Lauren. I am highly impressed with the level of service and professionalism provided by Lauren and other members of her lettings team viz. Kirstie and Ryan Williams. All communications with Lauren and the rest of the team have been professional, timely and accurate. Lauren also helped me in the speedy resolution of an issue with my statements. I would have no hes...
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Comment on agent fees
Fees seem reasonable for the level of service being provided.
Was this helpful? Yes
Mar 01,2017
Minithumbup
Ryan Williams
Reda Giniotyte
By:
Mar 01,2017
0 people found
this helpful
I just wanted to say a big thank you to Ryan Williams for all your help. Your communication was amazing and it really did help. Also wanted to thank you Reda Giniotyte. Your drive and desire to make things happen and resolve issues was outstanding....
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Feb 05,2017
Minithumbup
By:
Feb 05,2017
0 people found
this helpful
really helpful to find the correct and suitable property for my needs. Happy with everything as it was quick response...
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Jan 27,2017
Minithumbup
Kirstie Crosby
By:
Jan 27,2017
0 people found
this helpful
Great customer service, and responded to every enquiry with a high level of professionalism. Will use Ramsey Moore again, 5 star service....
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Jan 20,2017
Minithumbup
Robyn Fox
By:
Jan 20,2017
0 people found
this helpful
Robyn and the team members that I met and dealt with were highly professional. They managed all of the viewings for me and kept me regularly appraised. The property that I was selling had a couple of minor issues that came to light as the sale process progressed, Robyn did not shy away from delivering both the good and the bad news. The advice and guidance that I sought from her throughout the process was always open and honest and helped me with my decision making. When the sale was agreed Roby...
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Comment on agent fees
Good - Fees on market.
Was this helpful? Yes
Dec 22,2016
Minithumbup
Kirstie Crosby
By:
Dec 22,2016
0 people found
this helpful
Have recently appointed Ramsey Moore to manage my flat in Barking. Have been very pleased with the service to date. In particular I've have been kept informed of progress and Kirstie has helped me get my flat on the market quickly and with a higher income than expected. It's early days yet, but from what I've seen so far I think I've made the right choice, so would definitely recommend to others....
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Comment on agent fees
Its true what they say, you get what you pay for. I feel they are reasonable for the support I've received to date. The proof is also in the pudding, Ramsey Moore have talked the talk and so far have walked the walk!
Was this helpful? Yes
Dec 05,2016
Minithumbup
Ryan Gruzinski
By:
Dec 05,2016
0 people found
this helpful
We have been dealing with this agent for around 5 years. We have total trust in them and can always rely on their professionalism and advice to ensure we obtain not only the highest quality tenants, but the required rental income. Once the tenants are living in the property. the maintenance team take over and once again keep us updated with everything that we need to be aware of. They have gone above and beyond the expected service for us in dealing with a poor quality utility provider on our b...
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Comment on agent fees
Whilst it would be great never to pay any agents fees, we have peace of mind that they are carrying out all the relevant checks and in the long run, the fee pays for itself eventually!!
Was this helpful? Yes
Nov 24,2016
Minithumbup
Ryan Williams
Lauren Taylor
By:
Nov 24,2016
0 people found
this helpful
All of our interactions with members of staff were fine. They are all friendly people, easy to talk to and kept us informed of our progress every step of the way....
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Comment on agent fees
we felt the agents fees were fairly reasonable.
Was this helpful? Yes
Nov 22,2016
Minithumbup
Lauren Taylor
By:
Nov 22,2016
0 people found
this helpful
I am really glad that I have chosen Ramsey Moore. I recommend this Agency. Really nice to be in touch with Lauren and I do appreciate that she was looking after us all the time. Very good costumer expericence....
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May 27,2016
Minithumbup
Robyn Fox
By:
May 27,2016
0 people found
this helpful
Robyn was fantastic and ensured that the process was as stress-free as possible. At the viewing, she was friendly, helpful, and didn't pressure anyone, and after the viewing was quick to respond to messages. I would highly recommend both Robyn and Ramsey Moore, and send sincere thanks for a great service....
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Mar 31,2016
Minithumbup
Robyn Fox
Ryan Gruzinski
By:
Mar 31,2016
0 people found
this helpful
I am very glad for choosing Ramsey Moore (Barking) for the sale of my property. Both Ryan and Robyn were very professional and overall the services I received from them could be rated as excellent. Ryan was very accurate in property valuation and forward-thinking when advising on potential buyers. Robyn was providing day-to-day support of the deal with the great attention to details, giving friendly well-mannered services, effectively resolving any problems, always being in touch with me when ne...
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Comment on agent fees
The Agent's fee was reasonably good.
Was this helpful? Yes
By: Michelle
Apr 15, 2016
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Thanks for your kind words and we wish you all the best in the future! ...
Mar 23,2016
Minithumbup
Lauren Taylor
By:
Mar 23,2016
0 people found
this helpful
Lauren has been very helpful and in constant communication with me throughout the entire process, I really appreciated that she tried her best to make things more convenient for me and assisted me in completing the entire tenancy! Thank you Lauren :)...
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Was this helpful? Yes
Mar 19,2016
Minithumbup
Lauren Taylor
Robyn Fox
By:
Mar 19,2016
0 people found
this helpful
Great people and very enjoyable service. We have been dealing with Lauren mainly she was great. Thank you. Maggie&Eric...
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Comment on agent fees
Ok
Was this helpful? Yes
Jan 07,2016
Minithumbup
Lauren Taylor
Ryan Gruzinski
By:
Jan 07,2016
0 people found
this helpful
Lauren was really helpful during all our renting process keeping us updated all the time. We were really satisfied and even now that we moved we still receive guidance on how to work everything out....
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Was this helpful? Yes
Dec 22,2015
Minithumbup
Robyn Fox
By:
Dec 22,2015
0 people found
this helpful
I cannot praise this company enough as they put so much effort into helping us sell the house; from getting lots of viewers around, helping us choose the most viable buyer and even giving the solicititors a little push when things were stalling. The two branches work as a team and staff from both offices helped us throughout....
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Comment on agent fees
They were the cheapest of all the ones we got quotes from
Was this helpful? Yes
Nov 30,2015
Minithumbup
Lauren Taylor
By:
Nov 30,2015
0 people found
this helpful
We had a good experience with Ramsey Moore being first time renters we have been helped and well adviced and we find a nice property in wich we are living now. Lauren was nice and answered all our questions and concerns and still helping us with anything regarding the property. We will gladly recommend the agency to friends....
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Was this helpful? Yes
Nov 19,2015
Minithumbup
Robyn Fox
Daniel Leverton
By:
Nov 19,2015
0 people found
this helpful
Me and my husband used Ramsey Moore and I am so happy with the service that I have received. From start to finish of my sale Robyn, Daniel were so helpful always keeping calm and chasing the sale through and always keeping me updated. Going through the sale of my house we lost our first buyer and within four days Daniel managed to arrange an open day and get us over 10 viewers was so impressed. We had three offers and have now exchanged our contracts and we are ready to go. I would recommend Ram...
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Was this helpful? Yes
Nov 06,2015
Minithumbup
Ryan Gruzinski
Lauren Taylor
By:
Nov 06,2015
0 people found
this helpful
Ryan & Lauren made what could of potentially been an stressful process, Simple and stress free. They honoured on both punctuality, promise & communication, but more importantly they delivered in finding a successfully vetted tenant in under a week for my rental property, limiting any prolonged rental income loss. Looking forward to Ramsey Moore fully managing my property with my experience so far. Highly recommended A+!...
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Was this helpful? Yes
Nov 06,2015
Minithumbup
Robyn Fox
Ryan Gruzinski
By:
Nov 06,2015
0 people found
this helpful
We bought a flat through Ramsey Moore (dealing with Robyn Fox and Daniel Leverton) and then rented it out using Ramsey Moore to find the tenant (which they did on day one) and act as managing agents for us. In all respects they were really good. There were some complications with the purchase, but Robyn sorted them all out and, so far, the letting has been going well. We are very pleased!...
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Was this helpful? Yes
Nov 05,2015
Minithumbup
Daniel Leverton
Robyn Fox
By:
Nov 05,2015
0 people found
this helpful
We were very pleased from start to finish with the outstanding service shown to us at Ramsey Moore. From the first meeting at our house with Mark and then his team we had full confidence that we would not only sell our house but get the best price for it. We started with a block viewing which was wonderful, by the time we came back from a walk around the park with our dog Daniel said that he was confident that they had a buyer. They are a tenacious and hard working team. Daniel has been very ...
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Comment on agent fees
Very satisfied with the fees the best Agent and the best deal.
Was this helpful? Yes
Oct 06,2015
Minithumbup
Daniel Leverton
By:
Oct 06,2015
0 people found
this helpful
Full marks to Ramsey Moore for the excellent service provided throughout the whole house selling process. From the initial meeting with Mark, through to exchange of contracts and completion the guys, and particularly Daniel, did a fantastic job. The marketing, including a well attended open day, was highly successful. Throughout the sale we were kept fully informed of developments and Daniel did a great job liaising with both sets of solicitors to ensure momentum was maintained. "Icing on t...
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Was this helpful? Yes
Oct 02,2015
Minithumbup
Robyn Fox
By:
Oct 02,2015
0 people found
this helpful
Agent acted promptly to initial equiry and proposed a sales plan that was sensible and professional. Sale was agreed within 7 days of appointment at a price that was more than I anticipated. Agent monitored sale progress with both Solicitors throughout and gave me weekly reports of progress. Completion was achieved within 8 weeks. Agent dealt promptly with any problems from Solicitors and always treated you as their client. A refreshing Agent who does what they say and a delight to deal with. As...
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Comment on agent fees
Fees were agreed at a level I proposed
Was this helpful? Yes
Sep 14,2015
Minithumbup
Daniel Leverton
Robyn Fox
By:
Sep 14,2015
0 people found
this helpful
I was particularly impressed by the consistent good customer service received throughout a difficult sale due to many factors. All the agents Indra,t with in the Barking brunch were up beat, friendly, approachable, proactive, and customer service driven. Of course all of them with slightly different style however all keen to provide excellent service. The sale was a difficult one and bueyer pulled out due to fact not clarity from management company on outstanding charges however after advise fr...
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Was this helpful? Yes
Sep 02,2015
Minithumbup
Robyn Fox
Ryan Gruzinski
By:
Sep 02,2015
1 people found
this helpful
Brilliant simply fab, Robyn and I hit off with a great start and she has been a star she helped me and worked so hard beyond her call of duty cannot thank her more including Ryan and Daniel, I have had such a bad experience with estate agent when I first started looking and was reluctant to believe what they have to offer but Ramsey Moore and the wonderful Robyn changed my opinion trustworthy and a excellent mediator. Tips: Plenty of agents in barking but do not trust them Ramsey Moore is the o...
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Was this helpful? Yes
Aug 28,2015
Minithumbup
Robyn Fox
Daniel Leverton
By:
Aug 28,2015
0 people found
this helpful
Ramsey Moore have given us 100% support from beginning to end of our house sale. There have been some tough issues that needed to be tackled and Robyn has been in our corner all the way to the end. We really felt supported throughout the process....
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Comment on agent fees
Very happy with the charges, very competitive
Was this helpful? Yes
Aug 06,2015
Minithumbup
Daniel Leverton
By:
Aug 06,2015
0 people found
this helpful
I received a thoroughly professional service from Ramsey Moore, from initial valuation right through to completion of the sale. They clearly understood the market and got their marketing tactics right. I would have no hesitation in recommending them to other sellers....
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Comment on agent fees
I felt I received good value for money.
Was this helpful? Yes
Jul 30,2015
Minithumbup
Robyn Fox
By:
Jul 30,2015
0 people found
this helpful
I was very happy with the service excellent service and will highly recommend very nice and friendly and understanding handled the matter very well and quick we are also first-time buyers and we are very happy and pleased ....thank you to all the staff...
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Comment on agent fees
I am vey happy with the service, we were kept upto date with all the progress thank you once again for all your staff
Was this helpful? Yes
By: robyn
Jul 30, 2015
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Hi Mo, Thank you for your kind words and congratulations on your first purchase. We at Ramsey Moore are really glad to be a part of this experience with you and wish you all the best in your new property. Good Luck :) ...
Jul 28,2015
Minithumbup
Robyn Fox
By:
Jul 28,2015
0 people found
this helpful
Excellent service from start to finish. Thanks to a block viewing arranged by Mark Harris, my house was under offer within a week of it going on the market. All the staff are very professional, yet retain a friendly and helpful attitude. In particular, Robyn Fox was extremely helpful, and kept me well informed at every stage. Highly Recommended....
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By: Robyn
Jul 30, 2015
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Hi Ms Whitfield, Congratulations on the sale of your home and we wish you all the best for the future. Thank You for choosing Ramsey Moore as your favoured agents. Good Luck ...
Areas covered
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
93% customers were satisfied with fees 88% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £30,000
  • Max: £383,000

Letting
  • Min: £0
  • Max: £0

ARLA DPS Relocation Agent Network


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
9 0 12 0 14 0 7 0 1 0
Lauren Taylor Lauren Taylor
Lettings Manager
19 reviews

About Lauren No description set View full profile
Kirstie Crosby Kirstie Crosby
Senior Lettings Negotiator
2 reviews

About Kirstie No description set View full profile
Ryan Williams Ryan Williams
Lettings Negotiator
4 reviews

About Ryan No description set View full profile
Emma Wallington Emma Wallington
Head of Property Management
0 reviews

About Emma No description set View full profile
Robyn Fox Robyn Fox
Assistant Head of Property Management
22 reviews

About Robyn No description set View full profile
Reda Giniotyte Reda Giniotyte
Property Manager
2 reviews

About Reda No description set View full profile
Amy Kennett Amy Kennett
Property Manager
0 reviews

About Amy No description set View full profile
Lisa Hankin Lisa Hankin
Property Manager
0 reviews

About Lisa No description set View full profile
Ryan Gruzinski Ryan Gruzinski
103 reviews

About Ryan Manager of the lettings department since Ramsey Moore began trading in September 2008 and with the able assistance of Emma Wallington (Property Manager), youthful enthusiasm of Tommy O'Brien (Trainee View full profile

Job vacancies

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Fees

No fees set.
Last updated at 5:09 PM 16/02/2016 by allAgents

Complaints Procedure

Ramsey Moore Complaints Procedure



nformation for Customers



As we are a member of the The Property Ombudsman (TPOS) we aim to provide the highest level of customer service to all customers. To ensure that your interests are safeguarded, we have a Complaints Process in place. Ramsey Moore is owned and run by the Directors, Michael O'Brien and Mark Harris. We therefore ask which ensures that all complaints are dealt with promptly.

Firstly - Talk to us


We pride ourselves on ensuring our clients are happy at every stage of their transaction and should you wish to discuss any aspect of our service that you are dissatisfied with all our staff are here to listen and would work tirelessly to resolve your issues.



Formal Complaint to Directors


Should your concerns not be suitably addressed by a member of staff and you remain dissatisfied, then you must further your complaint, to the Directors of the business, either Mark Harris or Michael O'Brien. Once received, we will acknowledge your complaint within three working days of receipt of your letter and provide you with a full written response within 15 working days.



The Property Ombudsman


After you have received a response from the Directors, you may approach the Ombudsman if you are not satisfied with the response given. Details of how to do this can be found by sourcing The Property Ombudsman) Consumer Guide, or online at http://www.tpos.co.uk. Please note that you must do so within six months of the date of the final letter. The Property Ombudsman will not consider your complaint until our internal complaints process has been completed.

Last updated at 5:09 PM 16/02/2016 by allAgents

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