• Ryan Gruzinski
    Ryan Gruzinski
  • Mark Harris
    Mark Harris
  • Robyn Fox
    Robyn Fox
  • Lauren Taylor
    Lauren Taylor
  • Francesca Harris
    Francesca Harris
  • claim your profile
    Ryan Williams
  • Reda Giniotyte
    Reda Giniotyte
No description for branch.
Ramsey Moore

4 Clockhouse Parade Barking
Essex
IG11 8EY

020 8591 9088

Nov 22,2016
Minithumbup
By:
Nov 22,2016
Featured Review
0 people found
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I am really glad that I have chosen Ramsey Moore. I recommend this Agency. Really nice to be in touch with Lauren and I do appreciate that she was looking after us all the time. Very good costumer expericence....
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May 27,2016
Minithumbup
By:
May 27,2016
Featured Review
0 people found
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Robyn was fantastic and ensured that the process was as stress-free as possible. At the viewing, she was friendly, helpful, and didn't pressure anyone, and after the viewing was quick to respond to messages. I would highly recommend both Robyn and Ramsey Moore, and send sincere thanks for a great service....
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Mar 31,2016
Minithumbup
By:
Mar 31,2016
Featured Review
0 people found
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I am very glad for choosing Ramsey Moore (Barking) for the sale of my property. Both Ryan and Robyn were very professional and overall the services I received from them could be rated as excellent. Ryan was very accurate in property valuation and forward-thinking when advising on potential buyers. Robyn was providing day-to-day support of the deal with the great attention to details, giving friendly well-mannered services, effectively resolving any problems, always being in touch with me when ne...
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Comment on agent fees
The Agent's fee was reasonably good.
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By: Michelle
Apr 15, 2016
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Thanks for your kind words and we wish you all the best in the future!....
Mar 23,2016
Minithumbup
By:
Mar 23,2016
Featured Review
0 people found
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Lauren has been very helpful and in constant communication with me throughout the entire process, I really appreciated that she tried her best to make things more convenient for me and assisted me in completing the entire tenancy! Thank you Lauren :)...
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Mar 19,2016
Minithumbup
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Mar 19,2016
Featured Review
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Great people and very enjoyable service. We have been dealing with Lauren mainly she was great. Thank you. Maggie&Eric...
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Ok
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Nov 24,2016
Minithumbup
By:
Nov 24,2016
0 people found
this helpful
All of our interactions with members of staff were fine. They are all friendly people, easy to talk to and kept us informed of our progress every step of the way....
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Comment on agent fees
we felt the agents fees were fairly reasonable.
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Jan 07,2016
Minithumbup
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Jan 07,2016
0 people found
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Lauren was really helpful during all our renting process keeping us updated all the time. We were really satisfied and even now that we moved we still receive guidance on how to work everything out....
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Dec 22,2015
Minithumbup
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Dec 22,2015
0 people found
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I cannot praise this company enough as they put so much effort into helping us sell the house; from getting lots of viewers around, helping us choose the most viable buyer and even giving the solicititors a little push when things were stalling. The two branches work as a team and staff from both offices helped us throughout....
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Comment on agent fees
They were the cheapest of all the ones we got quotes from
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Nov 30,2015
Minithumbup
By:
Nov 30,2015
0 people found
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We had a good experience with Ramsey Moore being first time renters we have been helped and well adviced and we find a nice property in wich we are living now. Lauren was nice and answered all our questions and concerns and still helping us with anything regarding the property. We will gladly recommend the agency to friends....
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Nov 19,2015
Minithumbup
By:
Nov 19,2015
0 people found
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Me and my husband used Ramsey Moore and I am so happy with the service that I have received. From start to finish of my sale Robyn, Daniel were so helpful always keeping calm and chasing the sale through and always keeping me updated. Going through the sale of my house we lost our first buyer and within four days Daniel managed to arrange an open day and get us over 10 viewers was so impressed. We had three offers and have now exchanged our contracts and we are ready to go. I would recommend Ram...
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Nov 06,2015
Minithumbup
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Nov 06,2015
0 people found
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Ryan & Lauren made what could of potentially been an stressful process, Simple and stress free. They honoured on both punctuality, promise & communication, but more importantly they delivered in finding a successfully vetted tenant in under a week for my rental property, limiting any prolonged rental income loss. Looking forward to Ramsey Moore fully managing my property with my experience so far. Highly recommended A+!...
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Nov 06,2015
Minithumbup
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Nov 06,2015
0 people found
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We bought a flat through Ramsey Moore (dealing with Robyn Fox and Daniel Leverton) and then rented it out using Ramsey Moore to find the tenant (which they did on day one) and act as managing agents for us. In all respects they were really good. There were some complications with the purchase, but Robyn sorted them all out and, so far, the letting has been going well. We are very pleased!...
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Nov 05,2015
Minithumbup
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Nov 05,2015
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We were very pleased from start to finish with the outstanding service shown to us at Ramsey Moore. From the first meeting at our house with Mark and then his team we had full confidence that we would not only sell our house but get the best price for it. We started with a block viewing which was wonderful, by the time we came back from a walk around the park with our dog Daniel said that he was confident that they had a buyer. They are a tenacious and hard working team. Daniel has been very ...
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Comment on agent fees
Very satisfied with the fees the best Agent and the best deal.
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Oct 06,2015
Minithumbup
By:
Oct 06,2015
0 people found
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Full marks to Ramsey Moore for the excellent service provided throughout the whole house selling process. From the initial meeting with Mark, through to exchange of contracts and completion the guys, and particularly Daniel, did a fantastic job. The marketing, including a well attended open day, was highly successful. Throughout the sale we were kept fully informed of developments and Daniel did a great job liaising with both sets of solicitors to ensure momentum was maintained. "Icing on t...
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Oct 02,2015
Minithumbup
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Oct 02,2015
0 people found
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Agent acted promptly to initial equiry and proposed a sales plan that was sensible and professional. Sale was agreed within 7 days of appointment at a price that was more than I anticipated. Agent monitored sale progress with both Solicitors throughout and gave me weekly reports of progress. Completion was achieved within 8 weeks. Agent dealt promptly with any problems from Solicitors and always treated you as their client. A refreshing Agent who does what they say and a delight to deal with. As...
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Comment on agent fees
Fees were agreed at a level I proposed
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Sep 14,2015
Minithumbup
By:
Sep 14,2015
0 people found
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I was particularly impressed by the consistent good customer service received throughout a difficult sale due to many factors. All the agents Indra,t with in the Barking brunch were up beat, friendly, approachable, proactive, and customer service driven. Of course all of them with slightly different style however all keen to provide excellent service. The sale was a difficult one and bueyer pulled out due to fact not clarity from management company on outstanding charges however after advise fr...
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Sep 02,2015
Minithumbup
By:
Sep 02,2015
1 people found
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Brilliant simply fab, Robyn and I hit off with a great start and she has been a star she helped me and worked so hard beyond her call of duty cannot thank her more including Ryan and Daniel, I have had such a bad experience with estate agent when I first started looking and was reluctant to believe what they have to offer but Ramsey Moore and the wonderful Robyn changed my opinion trustworthy and a excellent mediator. Tips: Plenty of agents in barking but do not trust them Ramsey Moore is the o...
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Aug 28,2015
Minithumbup
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Aug 28,2015
0 people found
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Ramsey Moore have given us 100% support from beginning to end of our house sale. There have been some tough issues that needed to be tackled and Robyn has been in our corner all the way to the end. We really felt supported throughout the process....
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Comment on agent fees
Very happy with the charges, very competitive
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Aug 06,2015
Minithumbup
By:
Aug 06,2015
0 people found
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I received a thoroughly professional service from Ramsey Moore, from initial valuation right through to completion of the sale. They clearly understood the market and got their marketing tactics right. I would have no hesitation in recommending them to other sellers....
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Comment on agent fees
I felt I received good value for money.
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Jul 30,2015
Minithumbup
By:
Jul 30,2015
0 people found
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I was very happy with the service excellent service and will highly recommend very nice and friendly and understanding handled the matter very well and quick we are also first-time buyers and we are very happy and pleased ....thank you to all the staff...
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Comment on agent fees
I am vey happy with the service, we were kept upto date with all the progress thank you once again for all your staff
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By: robyn
Jul 30, 2015
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Hi Mo, Thank you for your kind words and congratulations on your first purchase. We at Ramsey Moore are really glad to be a part of this experience with you and wish you all the best in your new property. Good Luck :)....
Jul 28,2015
Minithumbup
By:
Jul 28,2015
0 people found
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Excellent service from start to finish. Thanks to a block viewing arranged by Mark Harris, my house was under offer within a week of it going on the market. All the staff are very professional, yet retain a friendly and helpful attitude. In particular, Robyn Fox was extremely helpful, and kept me well informed at every stage. Highly Recommended....
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By: Robyn
Jul 30, 2015
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Hi Ms Whitfield, Congratulations on the sale of your home and we wish you all the best for the future. Thank You for choosing Ramsey Moore as your favoured agents. Good Luck....
Jul 22,2015
Minithumbup
By:
Jul 22,2015
0 people found
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Ryan has been very helpful from the beginning when I first got in touch, and helpful with assisting in filling in the application for the required letting licence, even gone out of his way to double check with the council for the type of licence required and questioned them for us when he did not have to. Fee structure were very clear and have no issue with not being able to get in touch with them and is always a clear answers to any questions raised. Robyn was friendly and approachable and tr...
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By: Ryan Gruzinski - Director
Aug 06, 2015
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Hi Sally. Thank you for your kind words which are most appreciated. We are delighted to be of assistance with your most recent investment and are confident the tenancy will continue in the same vein as the initial stages of marketing went. Please do not hesitate in contacting me should I be of any further assistance.....
Jul 20,2015
Minithumbup
By:
Jul 20,2015
0 people found
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The team at Ramsey Moore provided an excellent level of support from viewing to completion. Our road to buying this house was far from straight forward with many complications. Ramsey did everything possible to help us along the way....
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Comment on agent fees
We paid none to the agent.
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Jun 21,2015
Minithumbup
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Jun 21,2015
0 people found
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I most strongly recommend Ramsey Moore. This time I did some research before choosing an agent to sell my property. They were excellent in finding the buyers who were looking for my particular property and nothing during the whole process was too much trouble for them to carry out on my behalf. I was not living near to the property and so it was more work for them but I was so grateful to have found a team who were enthusiastic and exceptionally capable of taking care of everything. They kept ...
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Comment on agent fees
A very fair system for the seller.
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By: Ryan Gruzinski - Director
Aug 06, 2015
View all comments (1)
Hi Simone. Thanks for your kind comments which do mean so much to all of the staff here at Ramsey Moore, Barking. We are delighted that you felt you received the service you deserved and wish you all the best with your future investments. Please do not hesitate in contacting any of the team should you ever need any advice.....
Jun 15,2015
Minithumbup
By:
Jun 15,2015
0 people found
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Daniel has been very hands on from day one. He arranged and coordinate all the viewings for me and approached it in a very professional manner. Daniel kept me well informed and updated throughout the process and always stayed in contact, so I didn't have to call at no time to find out what was happening. Daniel is true to his word and always aim to approach any situation arises in a understanding and professional manner at all times, and I think that is a good attitude to have. If there was an...
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Jun 13,2015
Minithumbup
By:
Jun 13,2015
0 people found
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These guys are spectacular. Simple. The property that we have been trying to buy has been a difficult process due to unforeseen circumstances, however the team here have been wonderful. Always keeping us informed, chasing down any paper work and helping to get the by back on track when things ere getting difficult. Beyond that they have given a excellent level of care, which has been both formal and informal. Honestly wouldn't of made my dream first home buy a reality without these folk involve...
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Jun 12,2015
Minithumbup
By:
Jun 12,2015
0 people found
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I am very glad I found Ramsey Moore; I initially purchased the house from a different local agent and was so put off by them I shopped around for a more professional agent and found Ramsey Moore. Robyn and Ryan were excellent throughout the process of letting my property, I cannot recommend them enough. Their prices were the most competitive of the 4 agents I approached, and Robyn's local knowledge and advice was invaluable. 2 of the other agents I spoke to advised I put it on the market for &po...
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Comment on agent fees
Most competitive fees of the 4 local agents that I spoke to, and also advised on a realistic rental amount
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Jun 11,2015
Minithumbup
By:
Jun 11,2015
0 people found
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Daniel was really helpful and per one month find for us property which we like. He help to deal with all documents and was really professional in his job....
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Comment on agent fees
Agency fees was good, but still I think what for that house we pay too much, because he was not finished and was missing a lot simple stuff which suppose to be when you rent house.
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Jun 11,2015
Minithumbup
By:
Jun 11,2015
0 people found
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I bought a property from ramsey moore, due to being a first time buyer I had no idea what the process was. Luckily for me i had a great agent and Robyn Fox helped me throughout the whole process. I was extremely satisfied on how she dealt with the solicitors to ensure everything went as smooth as possible for me. I would recommend Ramsey Moore to anyone who wants to purchase a house they provide an excellent customer service. I would also like to thank Robyn for all the hard work she put into i...
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Jun 08,2015
Minithumbup
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Jun 08,2015
0 people found
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I would like to thank Mark, Daniel, Ryan and Kay for the selling of my house. They were very polite and kept informing me every step of the way re selling my home and chased wherever was needed, I have recommended them to family and friends as they are so professional and I can't thank them enough for the way things progressed of selling my home, it was quick and efficient, thank you again guys. I wouldn't hesitate in forwarding on their details to whoever wants to sell properties....
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Feb 11,2015
Minithumbup
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Feb 11,2015
0 people found
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After comparing Ramsey Moore with other letting agencies we decided to instruct them to let and manage our property as they offered the best service and competitive fees. We found everybody, Ryan, Daniel and Robyn at the Barking branch very friendly, helpful and professional. The property had been let within a few hours of putting it on the market, achieving a full asking price! So thank you Ramsey Moore for doing an excellent job....
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Feb 10,2015
Minithumbup
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Feb 10,2015
0 people found
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I am very happy to find this agency. Daniel and Robyn give me all the information . very good communication and what I think is very important is professionalism of this....
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Feb 09,2015
Minithumbup
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Feb 09,2015
0 people found
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The agent Robyn Fox from the Ramsey Moore in Barking was outstanding in all aspects. She has looked after me and my wife in all we needed for renting our the flat. Her nice way of dealing with all our matters, answering very clearly our questions and being present when we needed was decisive reason for our choice for Ramsey Moore. Thank you very much, we are pleased with your services and very happy in our new flat....
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Feb 09,2015
Minithumbup
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Feb 09,2015
0 people found
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I am extremely happy with the service provided by the staff at Ramsey Moore. From the first meeting until the signing of contracts they were helpful, accomodating and worked very hard to find me a professional tenant that I was happy with. They took alot of the stress out of a stessful situation and I felt confident to leave my property in their hands. They exhibited a very professional and can do attitude at all times and were always attentive to my needs and concerns....
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Areas covered
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 91% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £30,000
  • Max: £383,000

Letting
  • Min: £0
  • Max: £0

ARLA DPS Relocation Agent Network


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
5 0 9 0 13 0 7 0 0 0
Ryan Gruzinski Ryan Gruzinski
Lettings Manager
102 reviews

About Ryan Manager of the lettings department since Ramsey Moore began trading in September 2008 and with the able assistance of Emma Wallington (Property Manager), youthful enthusiasm of Tommy O'Brien (Trainee View full profile
Mark Harris Mark Harris
Director
44 reviews

About Mark Opening Ramsey Moore was the realisation of a long term ambition for company director Mark whose agency career spans almost twenty years, having worked for two of the most high profile corporate compa View full profile
Robyn Fox Robyn Fox
21 reviews

About Robyn No description set View full profile
Lauren Taylor Lauren Taylor
17 reviews

About Lauren No description set View full profile
Francesca Harris Francesca Harris
0 reviews

About Francesca No description set View full profile
Ryan Williams - upload your photo Ryan Williams
1 reviews

About Ryan No description set View full profile
Reda Giniotyte Reda Giniotyte
0 reviews

About Reda No description set View full profile

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Fees

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Last updated at 5:09 PM 16/02/2016 by allAgents

Complaints Procedure

Ramsey Moore Complaints Procedure



nformation for Customers



As we are a member of the The Property Ombudsman (TPOS) we aim to provide the highest level of customer service to all customers. To ensure that your interests are safeguarded, we have a Complaints Process in place. Ramsey Moore is owned and run by the Directors, Michael O'Brien and Mark Harris. We therefore ask which ensures that all complaints are dealt with promptly.

Firstly - Talk to us


We pride ourselves on ensuring our clients are happy at every stage of their transaction and should you wish to discuss any aspect of our service that you are dissatisfied with all our staff are here to listen and would work tirelessly to resolve your issues.



Formal Complaint to Directors


Should your concerns not be suitably addressed by a member of staff and you remain dissatisfied, then you must further your complaint, to the Directors of the business, either Mark Harris or Michael O'Brien. Once received, we will acknowledge your complaint within three working days of receipt of your letter and provide you with a full written response within 15 working days.



The Property Ombudsman


After you have received a response from the Directors, you may approach the Ombudsman if you are not satisfied with the response given. Details of how to do this can be found by sourcing The Property Ombudsman) Consumer Guide, or online at http://www.tpos.co.uk. Please note that you must do so within six months of the date of the final letter. The Property Ombudsman will not consider your complaint until our internal complaints process has been completed.

Last updated at 5:09 PM 16/02/2016 by allAgents

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