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RA Bennett

46 Sheep Street Warwickshire
Warwickshire
CV37 6EE

01789 270 800

Sep 29,2016
Minithumbdown
By:
Sep 29,2016
1 people found
this helpful
Charge you for everything, no follow up when you report problems, no need for landlord to clean the propert before you move in, slow service when its not beneficial to them....
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Comment on agent fees
Reference fee of £24.00 is very unreasonable, especially considering how long it then takes for this to be provided.
Was this helpful? Yes
May 04,2015
Minithumbdown
By:
May 04,2015
2 people found
this helpful
Decided to rent a house from them, and that was my biggest mistake. When I looked at the property to rent, they were very friendly and helpful. However, this disappeared once I paid the deposit and all the fees. Had to ask for copy of my tenancy agreement which turned to be a hassle for the person dealing with me. A few day after we moved in, I reported an issue with shower tap. Despite 6 phone calls were made and 4 emails to them and their property management services, it took 7 weeks for the...
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Feb 26,2015
Minithumbdown
By:
Feb 26,2015
0 people found
this helpful
The litany of gaffes are too numerous to list. suffice it to say that I cancelled the contract after one year only to be stung for ANOTHER 600. In addition they stated they expected to stay managing andtaking income for as long as THEIR tenant was in residence. This, after taking 300 for setting up the contract, the monthly percentage and an outrageous severance fee. They manage the property from a call centre in a different county and never once in the three incidents, were efficient. They were...
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What agent could do to change your mind?
manage the property from their office not from a call centre. Represent landlord.from whom they.derive their income. Go quietly after the year \"managing\"
Comment on agent fees
Severance fee absolutely extortionate
Was this helpful? Yes
Dec 08,2014
Minithumbdown
By:
Dec 08,2014
0 people found
this helpful
After a rental period of a few years I've left the property for almost two months now, but still haven't seen anything back from the deposit. The landlord was happy to release it, but the agency still did not manage to transfer the money back to me, after many phone calls with numerous excuses and false promises....
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Jul 07,2014
Minithumbdown
By:
Jul 07,2014
1 people found
this helpful
Terrible service. Pushy sales people. No concern about how you feel when you are moving. Trick you in to get home insurance as it is part of the contract. You will only hear about it once you have put a deposit down so you are stuck!!! Any changes you want to make they will charge you all sort of fees. Ask them to do one thing and you will end up in chasing it forever. What is going on? I will never use them again and will advice you to stay away too!!!...
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What agent could do to change your mind?
Agent needs to get some people\'s skill. You are in a profession where you deal with the customer face to face and over the phone. Thats the basic part of the job before anything else.
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
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Letting
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