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    Sue Clark Marla
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    Stu
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Pymm and Co Estate Agents

4 Ber Street Norwich
Norfolk
NR1 3EJ

01603 305805

May 01,2016
Minithumbdown
By:
May 01,2016
0 people found
this helpful
So when we moved into a certain property we were were private and the idiot landlord thought pymm and co would be good as an estate agents!!! Well he was wrong there..... I've had problem after problem after problem which was meant to be getting solved since they took over well NOOOOOOOO still waiting, I've had mould in my bathroom kitchen and bedroom!!!!! The landlord had already had people in to clean it up once with stiff that was meant to keep it away,, well it's even worse!!! I have to coo...
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What agent could do to change your mind?
Terrible
Comment on agent fees
Terrible
Was this helpful? Yes
Jan 20,2016
Minithumbdown
By:
Jan 20,2016
1 people found
this helpful
The worst agency I have ever dealt with. Never took in consideration our comments in the inventory, then when we checked out, it all suddenly became damage done by us. They kept harassing us and the amount of money they wanted kept increasing every week. Real scams!...
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By: customer123
Feb 29, 2016
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Called to arrange a viewing of a property for sale. No show at time arranged, called to find out where they were. A very rude Georgia Carr answered, lied that a voicemail had been left and said the viewing was unconfirmed, didn't apologise or offer any resolution to the problem. Tried to make out it was my own fault. Wont be letting them negotiate a purchase if this is their attitude. Pymm and co - You should look at who is representing your company.....
Nov 11,2015
Minithumbdown
By:
Nov 11,2015
1 people found
this helpful
1- First, they asked me to pay for 8 extra days after 10 months stay, I paid that. After coming home I checked my tenancy agreement and found that they overcharged me for 1 day. I informed them immediately and its 1 month and 20 days today, I have not received refund of overpaid rent. The employee I am talking to, just say I am following up with finance (as if Finance team sits in different universe) but there is no refund. 2- When I took home on rent, it was not properly furnished (For e.g. man...
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Oct 08,2013
Minithumbdown
By:
Oct 08,2013
4 people found
this helpful
Staff contacted upon two separate occasions requesting details for a viewing. The first occasion a woman informed me she would ring back, this never happened it is now nearly a week. The second occasion i was informed someone would ring me back on the day this never happened. I will be taking my business elsewhere, such shoddy customer service....
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What agent could do to change your mind?
It would have been useful if the agent had rung back as promised the fact that this occurred on two separate occasions show a lack of courtesy or customer care.
Was this helpful? Yes
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
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Letting
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Sue Clark Marla - upload your photo Sue Clark Marla
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Stu  - upload your photo Stu
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Awards won by Pymm and Co Estate Agents, Norwich NR1 3EJ

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