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    Ed Raines
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    Adam Hewitt
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Putterills Estate Agents

42 High Street Harpenden
Hertfordshire
AL5 2SY

01582 769966

Jul 26,2016
Minithumbdown
By:
Jul 26,2016
1 people found
this helpful
A slick initial sales pitch from John Carini that convinced us to sign up with them for the sale of our property. And then the paperwork that followed had a completely different valuation - £200,000 less than verbally indicated. We forgave that error. The property was then marketed within the valuation range given. 6 weeks later the property remained unsold and not a single offer made - perhaps a dozen viewings in that time. It was only two weeks after being put up for sale that the more j...
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What agent could do to change your mind?
The fees were set competitively but that doesn't really matter in this instance if a sale does not materialise.
Comment on agent fees
The fees were set competitively but that doesn't really matter in this instance if a sale does not materialise.
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May 14,2013
Minithumbup
By:
May 14,2013
0 people found
this helpful
Having just separated, this was the first house purchase i have had to undertake independently and Ed / Adam from Putterills Harpenden were intstrumental in moving the purchase forward when my vendor took the bad decision of employing a cheap solicitor....
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Mar 26,2012
Minithumbdown
By:
Mar 26,2012
0 people found
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Our experience of Putterills when hunting around for property both at Knebworth and harpenden were dire. Knebworth: it seemed it was too much trouble having customers enter and enquire. awful customer service very disapointed. Harpenden never returned calls when they said they would then completely lied and were caught out when they said they left messages on my voicemail. I dont have voicemail. again poor service until i complained then it was adequate. However they would misinform me again ...
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By: Ricky
May 15, 2012
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Dear Jenny, I was naturally dismayed to hear of your comments regarding my Knebworth office and with our focus on customer service being at the forefront of our daily routine, I am keen to hear more of your experience. You will note that the vast majority of comments featured on this site indicate a good degree of satisfaction from our clients - something that we pride ourselves on. If there was a specific situation that occured and you would like to discuss it further then do please contact ....
Oct 03,2011
Minithumbup
By:
Oct 03,2011
0 people found
this helpful
Putterills were prompt and professional in taking property details and competitive upon their fee offered. Martin was particularly professional in negotiating with the purchasers in agreeing a final price. Having agreed a sale things did slow down a lot and Putterills seemed ineffective in communicating with the purchasers and their solicitor. In a similar vein their letting side is very efficient at locating tenants but are prone to adding in extra services....
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Aug 16,2011
Minithumbup
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Aug 16,2011
0 people found
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I was very pleased with the service I received from Putterills who were always very helpful. I was particularly impressed at how quickly they would respond - they always returned calls promptly....
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Aug 01,2011
Minithumbup
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Aug 01,2011
0 people found
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Excellent service throughout. Positive with integrity at all times....
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Apr 29,2011
Minithumbup
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Apr 29,2011
0 people found
this helpful
My house has been on the market for over six months and it felt like it wasn't going to sell anytime soon. I changed agents and went with Putterills...in less than a week the house was sold...good, hard-working, decent and honest people....
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Apr 10,2011
Minithumbup
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Apr 10,2011
0 people found
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Our experience with Putterills was very positive. Every member of staff was pleasant to deal with. The office was well organised. Our property was marketed well, the Open Day was efficiently managed and we received sound advice regarding which offer to accept. We bought through this same agency and were equally pleased with their service and professional guidance in this respect....
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Apr 09,2011
Minithumbup
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Apr 09,2011
0 people found
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I dealt with three estate agents and they worked well as a team and I was given good advice. Thank you....
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Apr 06,2011
Minithumbup
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Apr 06,2011
0 people found
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I visited three estate agents in Harpenden a few Saturdays ago and I was very impressed with the Putterills staff. Their local knowledge, quick understanding of my needs and ability to match suitable properties within minutes was impressive. Unfortunately, I had visited a few competitors before I stepped into the Putterills office - the staff at those seemed to have their pet properties they tried to get me to view and were unprofessional in style and manner. In a nutshell, I highly rate Putte...
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Apr 06,2011
Minithumbup
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Apr 06,2011
0 people found
this helpful
We purchased a property through the Harpenden office. We've dealt with quite a few agents in the past year through our own sale and a long seach for the right property to buy. We found Andrew and Mandy at the Harpenden office sensible and straightforward to deal with. Based on our experience as buyers, we'd use them if we were planning to sell, which we are not planning to do for a long time!...
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting No data



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0 0 0 0 5 1 3 1 1 0
Ed Raines - upload your photo Ed Raines
1 reviews

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Adam Hewitt - upload your photo Adam Hewitt
1 reviews

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