Purple Frog Property Ltd
Lenton, Nottingham, NG7
3/5, 6 reviews
50% recommended
83% sales valuation accuracy
33% sales fee satisfaction
100% lettings valuation accuracy
33% lettings fee satisfaction
Purple Frog Nottingham provide student accommodation for students from University of Nottingham and Nottingham Trent University who are looking for a place to live off campus. Purple Frog works around students’ needs. This means providing the right properties, the right opening times, arranging viewings around you and giving a proper ... show more Purple Frog Nottingham provide student accommodation for students from University of Nottingham and Nottingham Trent University who are looking for a place to live off campus.

Purple Frog works around students’ needs. This means providing the right properties, the right opening times, arranging viewings around you and giving a proper level of service.

Opening Hours
Address

Purple Frog Property Ltd
363 Derby Road
Lenton,Nottingham
Nottinghamshire
NG7 2DZ
01158 224388

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 83% 33% £0 £0
Lettings 100% 33% £400 £1,700
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 0 1 3 0 0 0 0 1 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
DPS
Latest Properties

No Properties

Purple Frog Property Ltd Branches (view all )

“deposit refund...”

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Jan 05,2019
Minithumbdown
By: 'PHeath'
Jan 05,2019
0 people found
this helpful
Despite Nadine Bevis personally promising over a month ago that my daughter and her flat mates deposits would be in their accounts within two days, they are still waiting for the money. told again yesterday that it would be paid immediately, it did not happen. ...
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Comment on agent fees
Extortionate charges for cleaning.
Was this helpful? Yes
By: James Mason
Jan 07, 2019
View all comments (1)
Dear PHeath Sorry to hear that your daughter's deposit hasn't been finalised yet. Please could you email me on james.mason@purplefrogproperty.com with the address of the property? I will then follow up with the team to find out why there has been a delay. I look forward to hearing from you. Kind regards James Mason ...

“Avoid at all costs...”

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Oct 18,2018
Minithumbdown
By: 'Jonny'
Oct 18,2018
0 people found
this helpful
We have been chasing our deposit for over 2 months now and they are unlawfully holding it. We have asked them to justify and prove the charges they have given us and they constantly ignore our emails. When we call them, no one senior is ever ...
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Comment on agent fees
Bad
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“Excellent service, deal with all queries in a fast, professional ......”

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Jun 29,2015
Minithumbup
By: 'Simon.'
Jun 29,2015
0 people found
this helpful
Excellent service, deal with all queries in a fast, professional and efficient way. I recommend Purple Frog to all my friends and business associates. Advice always excellent and freely given. Can't recommend highly enough....
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Comment on agent fees
Good value for money
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“The staff were really friendly and welcoming as soon as ......”

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Mar 05,2015
Minithumbup
By: 'amy'
Mar 05,2015
0 people found
this helpful
The staff were really friendly and welcoming as soon as you walk into the branch, they helped us find a house that suited our needs very quickly, would recommend to other students looking for housing in Nottingham....
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“Great and quick service and responses, We didnt take a ......”

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Feb 18,2015
Minithumbup
By: 'Tsunge'
Feb 18,2015
1 people found
this helpful
Great and quick service and responses, We didnt take a property with them - unfortunately someone else beat us to it but they had the best service of all the agencies we dealt with...
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“This companies attitude to problems is to ignore them,, ignore ......”

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Oct 20,2014
Minithumbdown
By: 'his & hers'
Oct 20,2014
3 people found
this helpful
This companies attitude to problems is to ignore them,, ignore you or refuse to take your calls and never return a call. Use a different phone and/or name or say you are enquiring about renting a property and miraculously you get through to someone, ...
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What agent could do to change your mind?
Stick to contract Take calls Return calls Reply to emails Do not lie or manipulate the truth to suit your own ends. Provide reasonable assistance to problems, take problems seriously, address problems directly and with maturity. Understand the terms of your own agreement . Provide property of reasonable standard by inspecting properties prior to acting on behalf of a landlords, ie improve stand of properties on books and thereby improve your own reputation. Have a complaints procedure that is fast and efficient, not one that takes an entire academic year! Once owners purple frog or it's employee's word is given not to back track but turn up on time and get works done as arranged on time. Rethink and start again! s So many students are complaining about your company it has the worst reputation on campus, unless you alter your attitude you may cease to have a viable company, students attitudes and expectations have altered so keep up with present attitudes.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Our complaints procedure is set out on our website: www.purplefrogproperty.com/not-happy
Last updated at 5:26 PM 04/07/2018 by James Mason

Awards won by Purple Frog Property Ltd, Nottingham NG7 2DZ


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