The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.3/5, 420 Reviews
86% Recommended
78% sales valuation accuracy
94% letting valuation accuracy
77% sales fee satisfaction
77% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 78.00% | 77% | £117,000 | £490,000 |
| Lettings | 94% | 77% | £300 | £2,580 |
Prospect Estate Agents
24 King Street, Reading, Berkshire
RG1 2HE
0118 955 9700











By : 'Faisal'
Services : Letting (As a Tenant)
Rent PCM : £600
Would you recommend ? : Yes
Postcode : RG1
The agent got in touch immediately I requested a viewing. Also set up a viewing on the day i requested and even rescheduled for the next day when I could not make it. Also like the teamwork displayed by the agency, everyone was kept in the loop. All round good quality service. Quite... Read Full Review
By : Prospect Estate Agency
11 Dec 2015Thank you for sharing your...
By : 'Duncan'
Services : Sales (As a Buyer)
Sold price : £282000
Would you recommend ? : Yes
Postcode : RG12
Dan Jordan and Adele Kosmin did a fantastic job in ensuring that my purchase got safely through to exchange. Their experience, excellent working relationships with local solicitors, hard work and persistence were all needed to get this transaction though. If you are thinking of selling your own... Read Full Review
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By : Prospect Estate Agency
1 Dec 2015Thank you for sharing your positive...
By : 'JR'
Services : Letting (As a Owner)
Rent PCM : £900
Would you recommend ? : Yes
Postcode : RG1
Prospect have been fully managing my property for several years. While Elizabeth has been my contact she has been unfailingly efficient, responsive, friendly and... Read Full Review
By : Prospect Estate Agency
30 Nov 2015Thank you for the five...


By : 'Adam'
Services : Letting (As a Tenant)
Rent PCM : £900
Would you recommend ? : Yes
Postcode : RG30
I am extremely impressed with Prospect's handling of my search for a suitable property in Reading. From the start where I communicated with Matteo and subsequently with Jordan Byrne, I knew I was in safe hands. I was looking for a property to let from overseas and Jordan was extremely helpful in... Read Full Review
By : Prospect Estate Agency
24 Nov 2015Thank you for the five stars and for sharing your positive...
By : 'Helen'
Services : Letting (As a Tenant)
Rent PCM : £1000
Would you recommend ? : Yes
Postcode : SL6
I have just entered my 3rd year of renting under Prospect and have had several different Property Managers during that time. Amber has been my Property Manager for quite a while now and I am extremely impressed with her professionalism and efficiency throughout this time. Thank you Amber, you... Read Full Review
By : Prospect Estate Agency
20 Nov 2015Many thanks for the...
By : 'Damian'
Services : Sales (As a Buyer)
Sold price : £277500
Would you recommend ? : No
Postcode : RG1
Many thanks to Dan and his team at Prospect with special mention to Emma and her patience when we we had a few hold ups prior to exchange. Dan also helped me with a couple of options on surveyors and when I wanted some further build analysis done was able to work with both me and vendor to ensure... Read Full Review
By : 'Sam'
Services : Letting (As a Tenant)
Rent PCM : £1000
Would you recommend ? : Yes
Postcode : RG30
Excellent level of service during our tenancy in Reading with no problems or issues. Jordan Byrne has been there to answer any questions and in general hhe has been very helpful. I would recommend using Prospects if you are looking to rent a property in the Reading... Read Full Review
By : Prospect Estate Agency
19 Nov 2015Thank you for the five stars and the...
By : 'Tony'
Services : Sales (As a Vendor)
Sold price : £480000
Would you recommend ? : No
Postcode : RG6
“Don’t do as I did, do as I tell youâ€Â. Their Terms and Conditions (T & C) document is for Sole Selling Rights, so BE WARNED. From bitter experience, here is my advice to Prospect-ive vendors: (1) Insist on not signing the contract document (called T & C) until you have ... Read Full Review
The single-agency rate is 2% +VAT and multiagency rate is 3% +VAT, so if you must use Prospect, SELLER BEWARE!
Too high for the quality of service and too high for the degree of respect afforded to me.

By : 'Stephen'
Services : Letting (As a Tenant)
Rent PCM : £1150
Would you recommend ? : Yes
Postcode : RG6
Excellent level of service during our tenancy in Reading with no problems or issues. Chloe Hoptroff has been there to answer any questions and in general she has been very helpful. I would recommend using Prospects if you are looking to rent a property in the Reading... Read Full Review
By : Prospect Estate Agency
18 Nov 2015Thank you for the...

By : 'Angela'
Services : Letting (As a Owner)
Rent PCM : £825
Would you recommend ? : Yes
Postcode : RG4
Jordan was very helpful and polite in all my dealings with him with regards to the re lettng of my apartment. Elizabeth is always very efficient and helpful with the management of my current tenant, who has been rather... Read Full Review
By : Prospect Estate Agency
18 Nov 2015Thank you for the positive...
By : 'Lauren'
Services : Letting (As a Tenant)
Rent PCM : £800
Would you recommend ? : Yes
Postcode : SL6
I've never used Prospect before, but was reassured after their fantastic service, which was very prompt and very courteous. Very highly recommend Prospect Lettings!... Read Full Review
Quite a lot higher than other agents, would expect maybe £350 for referencing and administration. Romans are the only other agent with fees this high.
Quite a lot higher than other agents, would expect maybe £350 for referencing and administration. Romans are the only other agent with fees this high.
By : Prospect Estate Agency
18 Nov 2015Thank you for the...
By : 'Richard'
Services : Letting (As a Tenant)
Rent PCM : £950
Would you recommend ? : No
Postcode : RG12
We were tenants in a rented flat for just under a year and at no point did we feel like we were in a flat worth the money we were paying. After the inventory was first done there was a rip in a main carpet, light bulbs missing and faulty toilet seats. Nothing was fixed but the toilet seats up to... Read Full Review
By : Prospect Estate Agency
18 Nov 2015We would really like to discuss the points you have raised. Please call Joanne Kay, Head of Property Management on 0118 955...

By : 'Maynard'
Services : Letting (As a Owner)
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : RG1
Excellent after sales service. Elizabeth is super efficient and gets things done no fuss, always responds to emails and is extremely helpful. Sales team also very good and have found me tenants in a very competitive environment quickly. As a first time landlord living overseas I need to feel... Read Full Review
Competitive
Competitive
By : Prospect Estate Agency
18 Nov 2015Thank you for the...

By : 'Theo'
Services : Letting (As a Tenant)
Rent PCM : £1150
Would you recommend ? : Yes
Postcode : RG20
Hi ! I must say I had the most pleasant experience with Prospect Estate Agency . Jordan Byrne was very helpful and very efficient . I got the house in a few days . All staff members are professional and ready to help... Read Full Review
By : Prospect Estate Agency
29 Oct 2015Thank you for the positive...

By : 'Lindsey'
Services : Letting (As a Owner)
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : RG
Gemma has always worked with mine and my tenants best interests at heart. If Gemma is not available and I leave her a message she will always get back to me asap. Gemma is conscientious and I look forward to working with her on my two new properties that I hope to bring to... Read Full Review
I feel that the fees to have a tenant continue with the same tenancy agreement for a second/third year are too high.
By : Prospect Estate Agency
29 Oct 2015Thank you for the review and we look forward to working with you...

By : 'Julia'
Services : Letting (As a Tenant)
Rent PCM : £1350
Would you recommend ? : Yes
Postcode : RG6
Gemma is extremely professional and provides excellent client service. She is very helpful on a daily basis, always returning calls and queries. She is managing very well the letting process, comunicating very well with all people involved. I feel I can trust on her and that really give me some... Read Full Review
Agent fees are always very high in Berkshire area as the monthly rents.
Agent fees are always very high in Berkshire area as the monthly rents.
By : Prospect Estate Agency
27 Oct 2015Thank you for the five stars and the...

By : 'James'
Services : Letting (As a Owner)
Rent PCM : £2580
Would you recommend ? : Yes
Postcode : RG1
I've been with Prospect for a few years now. They're like my postman; They always deliver! And a special thanks to Elizabeth Savery. She's goes beyond the call of duty to help and is always contactable. Since moving from a rival agent to Prospect, long term letting voids are a distant... Read Full Review


By : 'David'
Services : Letting (As a Owner)
Rent PCM : £850
Would you recommend ? : Yes
Postcode : RG1
I have dealt with Prospect before, and once again found them to be excellent. They showed flexibility in collecting the key for my flat when I was unable to pick it up, and then were prompt in meeting me at the property. They organised a number of viewings, and found a tenant (for the asking... Read Full Review
By : Prospect Estate Agency
19 Oct 2015Thank you for the five stars and we look forward to continuing to assist...

By : 'C'
Services : Letting (As a Owner)
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : RG1
We have received very efficient service from Prospect, who have found a tenant for us very quickly, and at an excellent rental... Read Full Review
On the high side, but as their valuation was higher than several other local agents, and they have achieved this, the nett figure we receive will be better.
By : Prospect Estate Agency
19 Oct 2015Thank you for the five...
By : 'DDKJ'
Services : Letting (As a Tenant)
Rent PCM : £1400
Would you recommend ? : No
Postcode : RG2
Prospects have let us down at every turn. We had an offer and a deposit accepted on another property, but it was subsequently 'awarded' to another bidder, with no notice given to us until we started chasing. With the property we did end up renting we were given no updates or information... Read Full Review
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By : Prospect Estate Agency
19 Oct 2015Thank you for taking the time to provide us with your feedback, we are extremely sorry to hear that you have not experienced the level of customer service that we would expect you to have received...
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 2/19/2026, 10:39:19 AM by allAgents