There was another agent who is not listed above named Tom who made a good job. Overall we are quite satisfied with the service but small room to negotiate some... Read Full Review

Good customer service, I would be happy dealing with Shannon again in the future. Pleased with the end outcome. I would recommend to other prospective... Read Full Review

Friendly helpful staff willing to give answers without any difficulties and dealt with our queries proactively. They definitely know the meaning and value of walking the extra mile for keeping the client happy. The best agent we have experienced and I would definitely recommend... Read Full Review

We found Olivia Russell to be professional and customer focused with all dealings and requests. Having not rented a property in UK before she assisted in all ways possible and advised on several... Read Full Review

We received an excellent service by all members of Prospect Estate Agency. They listened carefully to what we wanted and arranged fast and efficient viewings. Since choosing a property they have been helpful and have kept us up to date at every stage - even just to check in and make sure we're... Read Full Review

Olivia Russell was very friendly , helpful and very professional, she always have a smile on her face , and she intend to find the right property for each of her client... Read Full Review

Olivia was very friendly and flexible in finding a perfect house for you. My requirements and the area of interest kept changing due to little knowledge about the place as I was new but she never lost interest nor did lose patience with me. For me its a 5/5.... Read Full Review

Olivia took the time to help me and my family find our new house, being very flexible when our plans changed, and making sure we had a good selection to chose from. I would not hesitate to recommend Olivia to help you find... Read Full Review

Olivia was very helpful in giving advice for the surrounding area of the properties we were visiting, giving us information about amenities and bus routes/times etc. She was also very prompt to answer any questions we had about the property and arrange viewings to suit our time. She was very... Read Full Review

Olivia was very helpful during our property search, proactively adding properties that she felt would be of interest to us to our search. As we were only in the country for 3 days, this was very much appreciated as we wanted to see as many properties as possible seeing as we do not now the area at... Read Full Review

I first dealt with Prospect Bracknell during my search for a new flat. I found the organisation to be very professional and I soon had viewings booked to see several properties. I booked these viewings with Olivia Russel. Despite having an extremely difficult schedule, Olivia persevered and helped... Read Full Review

When I first met Olivia she was so bubbly and friendly and I felt she really listened to what I had to say. She has made me feel at ease about the stress of moving and done everything I have asked. The emails sent are always professional but feel more personal than a company that has no idea or... Read Full Review

Throughout the process of moving in my new house Olivia has been fantastic and has enabled me to feel confident and assured while making the move. Being a student from Manchester i feel it is a big thing moving so far away for my placement year, however with the guidance and the help along the way... Read Full Review

I have had some problems in finding a property where a pet would be accepted. By chance I called Prospect and Olivia proposed to me this lovely house with the perfect garden for my dog. Her kindness made the whole process much easier for me. Same for Chloe who helped with the signing of the... Read Full Review

From finding us suitable properties to arranging our first viewings, both Olivia and Shannon have been fantastic. We have now secured a great new home and they have helped make the process stress... Read Full Review

I am very satisfied with the way whole process of renting a property with this agency. I was made aware of what is expected from me and what I could expect from them. My property manager Laney Thompson was very helpful and made the renting process very smooth and easy. Will definitely recommend... Read Full Review

Both Jade Hill and David Ward were excellent throughout the sale of our house, great communication and would highly recommend... Read Full Review

I found prospect and especially Shannon Smith to be efficient, effective and very professional. Shannon was recommended to me by a friend who had rented a property and told me of Shannon's exemplary customer service to which I agree... Read Full Review

Both Olivia and Laney were great. The whole process was pretty smooth and painless. The Prospect team was very professional and friendly.... Read Full Review

I would like to thank Chloe for being very helpful and contactable anytime I had any questions. She is extremely... Read Full Review