Excellent personalised customer service. Prompt response and kept up to date. Helpful with questions and queries, would recommend to... Read Full Review

Excellent service. I am very happy and Olivia helped me a lot. She was always patient and sympathetic as communicating is... Read Full Review

Olivia was very professional and courteous throughout our dealings, keeping us updated with any potential issues or queries she needed to check on. I would recommend her to anyone looking to rent a property in Bracknell. Tom was also really helpful with our viewing and he helped us on two... Read Full Review

Olivia excelled in assisting us to find a property in a very small select area. She went above and beyond in her searches and made regular contact to inform us of how the search was progressing. Always in a happy cheerful mood always exceptionally... Read Full Review

Olivia has been very proactive since we first rang her looking for rented property. She has kept us up to date with the search and sometimes calling late in the evenings . She is a credit to the company and will definitely use the company again... Read Full Review

My expensive of dealing with prospects is excellent, Shannon Smith inpurticular. The process of my letting has taken quite a long time to get sorted, only due to my employer taking there time to complete my referencing but Prospects and the referencing agency they use (Van Mildert) have been very... Read Full Review

Olivia was prompt at contacting us after having interest in a property. She also made sure all the paperwork was in place in a timely fashion. Assuming all goes through well, this has been a positive experience. Tom met with us at 3 different houses over a couple months, including the same... Read Full Review

Olivia has been extremely useful and prompt when dealing with my tenancy application from start to finish. I have dealt with many estate agents when looking for a property to move to and Prospect is by far the most professional I have come... Read Full Review

I am permanently based in Birmingham. I am starting a new job for 3 months in Bracknell. Was very desperate and stressed as I was not able to find a room for 3 months over the internet. Luckily I contacted Olivia. She just took all of my mental stress of room hunting off me. As I was too much... Read Full Review

Olivia has been very friendly and helpful during my moving process! She has provided me with all the information and details I have needed! She has been a great help! Tom showed me around the property and was very friendly and helpful too! Again, he provided me with all the information I needed... Read Full Review

Both Shannon and Olivia were extremely helpful. We had quite a few properties we wanted to view all in one day and they worked hard to enable us to see every house and also fit it around other viewing with other agents. They are both extremely professional and understood exactly what we were after... Read Full Review

Shannon has provided a very efficient and professional service at all times. She is friendly, approachable and well organised. We have found Prospect to be very helpful and informative and would not hesitate to recommend them to... Read Full Review

Awesome service from Shannon Smith in the Bracknell brach of Prospect ! We had a tight schedule (return flight same day) and had experienced three frustrating days house hunting with little progress. Shannon managed to organise an appointment with the Landlady on the spot, and within 1 hour we... Read Full Review

I was very pleased with the highly professional approach, started from the viewing right the way through to the follow up to each and any one of my questions. Colin particularly impressed as he went well beyond the remit of his role by helping me to purchase some furniture from the previous... Read Full Review

Initially, the sales team were not meeting my expectations with regards to proactivity and communication. However, once Donna from the Transaction Team was assigned to the case she responded to my concerns with professionalism and integrity. She was proactive and ensured that the transaction... Read Full Review

When entering Prospect in Bracknell High Street I was unsure of if I was in the right place, a young lady Olivia Russell made me right at home & answered all my questions in a professional manner, I recently have suffered a break up in my marriage & am sleeping in my Car, Olivia showed... Read Full Review

Jordan was extremely helpful and also very knowledgeable around the home I fell in love with. He catered to my vision and found me exactly what I was looking for. The whole process was smooth and was never given a reason to moan or complain. If I do ever buy another house, I will be straight on ... Read Full Review

After giving our specific requirements for the kind of property we were looking for, Shannon kept us regularly up to date with propertys that were a good match for us. She asked for feedback where we said houses weren't suitable and used this information to search further for us. Whereas other... Read Full Review

Prospect Estate Letting Agents stand out for me because of the level of professionalism as displayed by Shannon Smith, a senior clients manager with their branch in Bracknell. Viewings were arranged at short notices and I was handed impressively detailed brochures of the properties on arrival.... Read Full Review

Agent helped us in identifying a house which perfectly matches our requirement. We were able to save a lot of time as we never need to re think and with the first house we were able to finalize. Helped us in sorting out with us and the land lord on the dates that best suite for both of... Read Full Review