• Roberto Contreras
    Roberto Contreras
  • Ryan Tucker
    Ryan Tucker
  • Ellen Deverell
    Ellen Deverell
  • Jo Timberlake
    Jo Timberlake
  • Matt Ovenden
    Matt Ovenden
  • Harry Pangborn
    Harry Pangborn
  • Tristan Lee
    Tristan Lee
  • Ruth Kirkland
    Ruth Kirkland
  • upload your photo
    Katie Urban
  • Daniel White
    Daniel White
  • claim your profile
    Fenella Hall
  • claim your profile
    Gemma Worrall
Established in 1990, Prospect Estate Agency is a multi-Award Winning Agency that uses an innovative, modern approach to estate agency, combined with a friendly and efficient service that allows us to remain at the forefront of the market. We offer Sales, Lettings, Property Management, Mortgages and Surveyors all under one roof! This combination of services and our dedication to customer service throughout our 9 local offices, has resulted in us being awarded Best Estate Agency in Berkshire and B Read full description...est Lettings Agent in the UK at the UK Property Awards for two years running as well as Best International Lettings Agency for 2015/16! To register with us, or to arrange a free, no obligation sales or rental valuation, visit www.prospect.co.uk
Prospect Estate Agency

12 -14 Broad Street Wokingham
Berkshire
RG40 1AB

0118 979 7770
Nov 02,2017
Minithumbup
Tristan Lee
By: 'Terri H'
Nov 02,2017
0 people found
this helpful
An enthusiastic and helpful salesman. Assisted in getting us a tenant for our property. Kept me regularly updated and returned calls in a short time frame. A pleasure to deal with and will use again in the future....
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Oct 05,2017
Minithumbup
Tristan Lee
By: 'Craig Gulliver'
Oct 05,2017
0 people found
this helpful
Tristan was friendly and approachable both on the phone when I initially enquired about the property and in person when I viewed the property. He was knowledgeable about the property and the local area and answered all of our questions satisfactorily. Tristan gave good advice about placing an offer to rent the property and explained the process thouroughly. He was transparent with all necessary fees from the start and kept us informed throughout the process. Following on from my experience I wou...
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Was this helpful? Yes
Oct 03,2017
Minithumbup
Tristan Lee
By: 'paulinevine'
Oct 03,2017
0 people found
this helpful
Tristan was very helpful and welcoming. he helped us find a suitable property for us to move into, he called to check everything has gone okay....
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Comment on agent fees
the agency fee's are very expensive,
Was this helpful? Yes
Oct 01,2017
Minithumbup
Tristan Lee
By: 'SoneW'
Oct 01,2017
0 people found
this helpful
Tristan and the team at Prospect marketed the property well and a good tenant was secured quickly such that there was only a week between tenancies. We were well informed through out the process and the liaison between Tristan and our property manager at Prospect made the process simple and straightforward. Our experience has very good!...
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Comment on agent fees
Agents fees are competitive and in-line with those of other agents
Was this helpful? Yes
Oct 01,2017
Minithumbup
Tristan Lee
Gemma Worrall
By: 'Jan'
Oct 01,2017
0 people found
this helpful
House Let easy with good advise and help before decided to use Prospect with no commitment needed or pushed for a decision. Great since! getting the few maintenance thing sorted. Good response time for any queries I have had coming back with answers without having to ask again!...
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Comment on agent fees
Fees seemed fair. Very quickly found a tenant.
Was this helpful? Yes
Sep 26,2017
Minithumbup
Tristan Lee
By: 'AHope'
Sep 26,2017
0 people found
this helpful
Dealing with Tristan for our new rental was really easy. We were moving from another country and he was able to explain the process we would need to go through easily and confidently. He made what seemed like a complex process seem easy and achievable!...
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Comment on agent fees
Agent's fee were fair. I don't think anybody really likes paying them but what we did need to pay seemed to be comparable to what other Agents were charging.
Was this helpful? Yes
Sep 15,2017
Minithumbup
By: 'Hayley'
Sep 15,2017
0 people found
this helpful
Tristan was very attentive and returned calls in good time. Found out all answers to questions I had and made my first house move stress free...
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Sep 13,2017
Minithumbup
Tristan Lee
By: 'Peter Musyoki'
Sep 13,2017
0 people found
this helpful
Tristan was very conscientious during the search for a Tenant and kept me updated through out giving me feedback whenever there was a viewing. I can say he got me the best deal possible and I will definitely come back to Prospect if there is a next time....
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Comment on agent fees
Fee was fair.
Was this helpful? Yes
Sep 01,2017
Minithumbup
Tristan Lee
By: 'tom money'
Sep 01,2017
0 people found
this helpful
Tristan was professional, listened and was not a pushy salesman. he listened to our requirements and delivered a great property. Polite, prompt and returned calls....
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Comment on agent fees
not ideal. quite expensive
Was this helpful? Yes
Aug 22,2017
Minithumbup
Tristan Lee
By: 'Anil Pau'
Aug 22,2017
0 people found
this helpful
Tristan has been truly wonderful and it has been a pleasure dealing with him. He is Customer Orientated, listens well, is polite, friendly and delivers results. During the search of the tenant, he proactively and diplomatically dealt with the vacating tenants in arranging viewings, kept me updated during the entire process and successfully found a new tenant in a very short period of time. Tristan is Very competent and organised. I enjoy dealing with and talking to Tristan and would like to tha...
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Comment on agent fees
For a long term customer who has used Prospect for last 3 to 4 tenancies, I would expect a reduced fee. The fee structure per T&C is complicated and needs to be simplified. PS: This is Prospect specific and no reflection on Tristan.
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Aug 17,2017
Minithumbup
Tristan Lee
Harry Pangborn
By: 'Hollie'
Aug 17,2017
1 people found
this helpful
Very professional and personable agents who were very knowledgeable about the tenancy contract and they market. They could answer my questions and made me feel comfortable being first time landlady. They were Flexible regarding the way they contacted me (i.e. Via email or phone) depending on how busy I was at work. They found tenants for us very quickly and the whole experience has been stress free - thank you!...
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Comment on agent fees
Good
Was this helpful? Yes
Aug 15,2017
Minithumbup
Tristan Lee
By: 'Caitlyn May'
Aug 15,2017
0 people found
this helpful
Tristan was an outstanding help! After being told that our rented house was being sold and time was of the essence to find a new home for my family of 5, Tristan was the one who made that happen. Dealing with roughly 5 different agencies, Tristan was the only one who checked in at least once a week during my search (and more when he had properties to offer). He made the experience feel personable, which I feel is quite important during a time of uncomfortable change....
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Comment on agent fees
Fees were standard - nothing to complain about
Was this helpful? Yes
Aug 14,2017
Minithumbup
Tristan Lee
By: 'Humair Amil'
Aug 14,2017
0 people found
this helpful
I was looking for a flat to rent. I saw the advert online and decided to call Prospect. I spoke to Tristan and as the call progressed I knew that he was a person I could trust. He was very helpful and answered all my questions in detail. Tristan also informed me about three other flats that matched my requirements. He was very honest throughout the process. I forgot to let Tristan know that I wanted a break clause on my contract. He spoke to the Landlord again to get that agreed despite the fact...
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Aug 13,2017
Minithumbup
Tristan Lee
By: 'Parkie95'
Aug 13,2017
0 people found
this helpful
Great experience with Tristan - very helpful and attentive and was always available for me to ask any questions which he promptly answered! Thanks!...
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Comment on agent fees
Fees are extremely expensive for the service - service was great but I'm not sure the best service is even worth a fee that high!
Was this helpful? Yes
Aug 04,2017
Minithumbup
Tristan Lee
Tristan Lee
By: 'Tim talbot'
Aug 04,2017
0 people found
this helpful
Tristan has been helping us find our next property and done an amazing job doing so. Not only has he been professional he has also remained extremely friendly throughout the process, informing us on every step of the process. Highly recommending Tristan to family and friends should they need an agent....
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Comment on agent fees
Good
Was this helpful? Yes
Jul 25,2017
Minithumbup
Tristan Lee
By: 'Marianna Passa'
Jul 25,2017
0 people found
this helpful
We were very happy with Tristan's assistance. He actually found our property for us, it was one of his suggestions that we wouldn't have seen otherwise....
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Comment on agent fees
We found the fees a bit over, compared to other agencies.
Was this helpful? Yes
Jul 24,2017
Minithumbup
Tristan Lee
By: 'Margaret'
Jul 24,2017
0 people found
this helpful
As a landlord of my Mum's property a new tenant was found for us and we were kept informed what was happening regarding views etc....
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Comment on agent fees
okay
Was this helpful? Yes
Jul 24,2017
Minithumbup
Tristan Lee
By: 'Mark Hibbert'
Jul 24,2017
0 people found
this helpful
Tristan has provided a good service level with regards to renting our property. He is clear with all communications & follows through on all points, bringing quick feedback. I would recommend Tristan & Prospect to others looking to rent a property....
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Comment on agent fees
Fair
Was this helpful? Yes
Jul 23,2017
Minithumbup
Tristan Lee
By: 'Kash hanif'
Jul 23,2017
0 people found
this helpful
Great aervice. Patient ans very understanding. We had many queries but all answered. Fees were very high compared to other the service frim Tristan was great...
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Comment on agent fees
Agent fees are very high. I suppose are standard, paying £1500 on just feds really hit the pocket
Was this helpful? Yes
Jul 22,2017
Minithumbup
Tristan Lee
By: 'Samantha'
Jul 22,2017
1 people found
this helpful
The service I received from Prospect Estate Agency was great, they were friendly and professional throughout. They were accommodating and explained everything very well during the process of letting a property through them. I would happily use them again in the future and recommend them to anyone. Tristan was polite and friendly, he was very helpful and professional in all my dealings with him. A great estate agent....
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Comment on agent fees
Fees in keeping with our companies.
Was this helpful? Yes
Jul 22,2017
Minithumbup
Tristan Lee
Tristan Lee
By: 'Greg T'
Jul 22,2017
0 people found
this helpful
Tristan was professional, accommodating and really helpful. He showed us around the property and was available to answer all questions. Furthermore, after our third visit to the property, he helped us through the procedure and was available for any issues that had popped up. Highly recommended....
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Comment on agent fees
Agent's fees are higher than expected and encountered in London but I don't know if that is indicative of the general Thames Valley area.
Was this helpful? Yes
Jul 21,2017
Minithumbup
Tristan Lee
By: 'graham hannigan'
Jul 21,2017
0 people found
this helpful
A professional and competent individual that was helpful throughout our entire journey to find suitable accomodation. Even after this process Tristan was very approachable to answer questions and do whatever it took to make our move as comfortable as possible. We were extremely happy with his approach and pofessionalsim....
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Comment on agent fees
I'm coming from South Africa so these fees do not apply, only ladlords pay fees to agents. I believe the fees however to be pretty standard. But nonetheless it was clearly communicated and understood.
Was this helpful? Yes
Jul 20,2017
Minithumbup
Tristan Lee
By: 'Mack'
Jul 20,2017
0 people found
this helpful
Tristran has been very helpful in helping finding us the perfect property in a very good area. We couldn't have hoped for better!...
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Comment on agent fees
Good
Was this helpful? Yes
Jul 20,2017
Minithumbup
Tristan Lee
By: 'Cristina'
Jul 20,2017
0 people found
this helpful
I would highly recommend Tristran as a letting agent as from the very beginning he was very professional and unlike other agencies he took on board our challenge of finding a good sized property for the budget allocated and mostly a property that would accept our 2 dogs. He was very patient and understanding and always informed us as soon as a property that would suit us became available....
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Comment on agent fees
The fees are fairly good.
Was this helpful? Yes
Jul 19,2017
Minithumbup
Tristan Lee
By: 'Steven M'
Jul 19,2017
0 people found
this helpful
Amazing service, managed to convince me to change my viewing from romans to yourselves and was the only agent who offered to show me more flats with my requirements over showing me only the flat I originally called about. He constantly kept us informed on how the application process was going, and helped whenever he could. So happy he was the one dealing with our move over of flat....
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Jul 05,2017
Minithumbup
Tristan Lee
By: 'Rubimar'
Jul 05,2017
0 people found
this helpful
My experience having Tristan as a realtor was positive. He provided the information efficiently and concisely through any means available that would be most convenient for communicating....
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By: Prospect Estate Agency
Jul 14, 2017
View all comments (1)
Thanks for the five star review. ...
Jul 05,2017
Minithumbup
Tristan Lee
By: 'J M'
Jul 05,2017
0 people found
this helpful
Very attentive and helpful person. Helped all manner of enquiries. Easy to contact and did what he could to find out vital information about the potential property....
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Was this helpful? Yes
By: Prospect Estate Agency
Jul 14, 2017
View all comments (1)
Thank you for the five stars ...
Jul 04,2017
Minithumbup
Tristan Lee
By: 'Patrick Harte'
Jul 04,2017
0 people found
this helpful
I found Mr Lee very helpful and professional with regard to the services that Prospect Property Agency has to offer. His attitude was curteous and friendly poviding extensive knowledge and information with regard to each step along the way for securing a new tenant for the room at Mill Close, keeping me up to date throughout the process....
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Comment on agent fees
Fees were appropriate for the service provided, giving peace of mind in finding a suitable tenant for my property.
Was this helpful? Yes
By: Prospect Estate Agency
Jul 04, 2017
View all comments (1)
Thank you for the five stars and the positive comments. ...
Apr 18,2017
Minithumbdown
By: 'HIAO'
Apr 18,2017
0 people found
this helpful
As a landlord, Prospect is the worst letting agent experience I've had. They screwed up almost every aspect - from serving a late section 21 notice, to failing to return deposit deductions after 5 requests, to failing to include basic elements in tenancy agreements. When one house I let was renovated after the departure of prior tenants, they neglected to take new photos. Last week, they sent me a demand to agree to a new (35 pages) set of terms and condition as they couldn't find a signed set o...
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By: Prospect Estate Agency
Apr 24, 2017
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We are extremely sorry to hear that you have had a disappointing experience, we would kindly ask that you provide us with your contact details and the property address in order for us to ensure that a manager contacts you regarding this matter at the earliest opportunity. We look forward to hearing from you and hope that we are able to assist you. Kind regards Joanne Kay Head of Property Management ... ...
Sep 15,2016
Minithumbup
Ellen Deverell
By: 'Chris & Emily Mason'
Sep 15,2016
0 people found
this helpful
Words cannot express how highly we think of Ellen. During our extremely long, and complicated sales progression, Ellen was informative, supportive, professional and helpful consistently. She always ensured that every conversation was upbeat and helped us through from valuation to the final completion of the sale. Ellen stood head and shoulders above every other staff member we spoke with throughout the process....
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Comment on agent fees
Considering the length and complicated nature of our sale we felt our fee was very fair.
Was this helpful? Yes
By: Prospect Estate Agency
Sep 21, 2016
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Thank you for sharing your experience. ...
Areas covered
  • RG41
  • RG40
  • RG2
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
89% customers were satisfied with fees 85% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £151,000
  • Max: £835,000

Letting
  • Min: £0
  • Max: £0

ARLA RICS TPOS NLA TDS The Guild Move With Us


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
71 2 126 3 103 1 56 0 14 5
Roberto Contreras Roberto Contreras
Area Manager
10 reviews

About Roberto No description set View full profile
Ryan Tucker Ryan Tucker
Assistant Manager
75 reviews

About Ryan No description set View full profile
Ellen Deverell Ellen Deverell
Senior Client Manager
42 reviews

About Ellen No description set View full profile
Jo Timberlake Jo Timberlake
Employee Development Officer
27 reviews

About Jo No description set View full profile
Matt Ovenden Matt Ovenden
Senior Client Manager
21 reviews

About Matt No description set View full profile
Harry Pangborn Harry Pangborn
Lettings Manager
74 reviews

About Harry No description set View full profile
Tristan Lee Tristan Lee
Lettings Client Manager
152 reviews

About Tristan No description set View full profile
Ruth Kirkland Ruth Kirkland
Transaction Support
8 reviews

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Katie Urban - no image available Katie Urban
Transaction Support
0 reviews

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Daniel White Daniel White
Branch Manager
0 reviews

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Fenella Hall Fenella Hall
Transaction Support
0 reviews

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Gemma  Worrall - upload your photo Gemma Worrall
1 reviews

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Last updated at 10:10 AM 14/01/2016 by allAgents

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Last updated at 10:10 AM 14/01/2016 by allAgents

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