• Roberto Contreras
    Roberto Contreras
  • Ryan Tucker
    Ryan Tucker
  • Ellen Deverell
    Ellen Deverell
  • Matt Ovenden
    Matt Ovenden
  • Sarah Corradine
    Sarah Corradine
  • Harry Pangborn
    Harry Pangborn
  • Lianne Johnson
    Lianne Johnson
  • Ruth Kirkland
    Ruth Kirkland
  • Matthew De La Harpe
    Matthew De La Harpe
  • upload your photo
    Katie Urban
  • Daniel White
    Daniel White
Established in 1990, Prospect Estate Agency is a multi-Award Winning Agency that uses an innovative, modern approach to estate agency, combined with a friendly and efficient service that allows us to remain at the forefront of the market. We offer Sales, Lettings, Property Management, Mortgages and Surveyors all under one roof! This combination of services and our dedication to customer service throughout our 9 local offices, has resulted in us being awarded Best Estate Agency in Berkshire and B Read full description...est Lettings Agent in the UK at the UK Property Awards for two years running as well as Best International Lettings Agency for 2015/16! To register with us, or to arrange a free, no obligation sales or rental valuation, visit www.prospect.co.uk
Prospect Estate Agency

12 -14 Broad Street Wokingham
Berkshire
RG40 1AB

0118 979 7770

Feb 25,2016
Minithumbup
By:
Feb 25,2016
Featured Review
0 people found
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My experience so far has been very good. Overall the agency provides a very efficient service by a friendly professional team....
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Comment on agent fees
The fees probably reflect the market trend and we were able to negotiate a mutually acceptable figure.
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By: Prospect Estate Agency
Feb 26, 2016
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Thank you for the five stars.....
Feb 26,2016
Minithumbup
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Feb 26,2016
Featured Review
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Ellen was absolutly fantastic with helping us to sell our property and buy our new one. She updated us frequently and advice us when we were not sure. We had fantastic expiriences and we will go with Prospect again if we decide to buy a house....
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Comment on agent fees
good
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By: Prospect Estate Agency
Feb 26, 2016
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Thank you for the five stars and we hope to assist you again in the future.....
Feb 28,2016
Minithumbup
By:
Feb 28,2016
Featured Review
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We are very pleased with the service we got from Prospect. This was exclusively down to the personalised care and attention we received from Ellen at the Wokingham Branch. There were a few challenges which needed to be overcome and her management of those, and liaison with other agents, was excellent....
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Comment on agent fees
We did think this was high, although comparable with others. However, they definitely earned the fee over the 6 months it took from start to finish.
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By: Prospect Estate Agency
Mar 01, 2016
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Thank you for the five stars and the positive comments.....
Jul 08,2016
Minithumbup
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Jul 08,2016
Featured Review
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Excellent from start to finish. Highly polished, keen and on the ball. One major let down, was using the Prospects recommend solicitor DCLaw. Appalling from start to finish, costing us hundreds of pounds extra due to incompetence on their part. This did spoil the overall experience. While I would recommend Prospects, I would warn not to use their solicitors....
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Comment on agent fees
Fees were average for the market, but the service was very good, so worth the money.
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By: Prospect Estate Agency
Jul 08, 2016
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Thank you for the five stars and the recommendation.....
Jul 08,2016
Minithumbup
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Jul 08,2016
Featured Review
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I had a bad opinion originally of Prospect as an estate agent, however, Ellen, Roberto and team showed me that the Wokingham Branch are an exceptional team. They were supportive and listened to what I was looking for. Ellen helped me find my new home by pushing my boundaries and supporting me with regular updates. It was a pleasure to deal with them....
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By: Prospect Estate Agency
Jul 11, 2016
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Thank you for the positive review....
Sep 15,2016
Minithumbup
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Sep 15,2016
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Words cannot express how highly we think of Ellen. During our extremely long, and complicated sales progression, Ellen was informative, supportive, professional and helpful consistently. She always ensured that every conversation was upbeat and helped us through from valuation to the final completion of the sale. Ellen stood head and shoulders above every other staff member we spoke with throughout the process....
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Comment on agent fees
Considering the length and complicated nature of our sale we felt our fee was very fair.
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By: Prospect Estate Agency
Sep 21, 2016
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Thank you for sharing your experience.....
Sep 15,2016
Minithumbup
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Sep 15,2016
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Ellen was so friendly and helpful from the start of the process right through to the end, it restored our faith in Estate Agents!...
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By: Prospect Estate Agency
Sep 21, 2016
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We are pleased to have restored your faith in the industry, thank you for the five stars.....
Jul 08,2016
Minithumbup
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Jul 08,2016
0 people found
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Ellen was really helpful in the sale and buying of our house, we had some real issues with Mortgages and Lawyers but she handled it really well and made everything really smooth. Can't rate her highly enough....
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Comment on agent fees
worth every penny!
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By: Prospect Estate Agency
Jul 11, 2016
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Thank you for the five stars....
Jul 05,2016
Minithumbup
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Jul 05,2016
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Both Ellen and David have been absolutely brilliant during our recent purchase in Wokingham. Initially with Ellen going through the viewing and offers process and then with David as we went through the legal side of buying, both were professional, efficient and friendly whenever I spoke to them and I felt both really cared about what we were doing. Even after we completed, Ellen offered advice regarding the property when asked, which was very much appreciated. I can honestly say this has been th...
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Comment on agent fees
N/A
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By: Prospect Estate Agency
Jul 08, 2016
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Thank you for sharing this positive experience.....
Jun 30,2016
Minithumbup
By:
Jun 30,2016
0 people found
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My initial dealings with Prospect in 2015 were unsatisfactory e.g. details were lost, never had relevant house details emailed to me etc. However, once I started dealing with Ellen earlier this year I felt much happier. She remembered details about my needs in a property. Once she found a suitable property she phoned me and then dealt with negotiations over price between myself and the vendor sensitively. Throughout the time between offer and exchange she was always honest and kept me informed a...
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Comment on agent fees
N/A - buying only
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By: Prospect Estate Agency
Jul 05, 2016
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Thank you for the five stars and for sharing your experience with Ellen....
Jun 30,2016
Minithumbup
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Jun 30,2016
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Our overall experience was very positive. Ellen in particular was first class and her persistence ensured the transaction went smoothly. Communications and advice were detailed and accurate. We have no reservation in recommending Prospect to anyone wishing to buy ar sell....
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Comment on agent fees
A bit expensive, but worth it given the efficiency that problems were overcome, and the professional manner that our house was marketed.
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By: Prospect Estate Agency
Jul 05, 2016
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Thank you for the five stars and the recommendation.....
May 18,2016
Minithumbup
By:
May 18,2016
0 people found
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Ellen was very helpful during my house sale. Always responded to my queries in a timely manner and was always cheerful and positive throughout my process....
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Comment on agent fees
Reasonable for the market conditions, I believe. The Estate Agents have to do a lot of chasing on behalf of their clients to get the contracts to exchange/completion.
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By: Prospect Estate Agency
May 20, 2016
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Thank you for the five stars....
May 16,2016
Minithumbup
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May 16,2016
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Ellen is undoubtedly one of the best estate agents I've come across, and her professionalism and delightful personality make her a pleasure to deal with. Her commitment and negotiating skills got us through to a successful purchase despite some major hiccups!...
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By: Prospect Estate Agency
May 18, 2016
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Thank you for the five stars.....
May 13,2016
Minithumbup
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May 13,2016
0 people found
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I have found Ellen to be a very competent and pleasant person to work with. At no point have I felt I needed to keep tabs on her as she is simply a self starter and has everything in hand. A credit to the company....
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By: Prospect Estate Agency
May 18, 2016
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Thank you for the five star review....
Apr 25,2016
Minithumbdown
By:
Apr 25,2016
3 people found
this helpful
We would not recommend this estate agent. They did not keep us informed of the progress of our move, every time we rang them a new member of staff answered the phone. Leighton who was constantly moved around branches (we believe down to the fact that he constantly upset clients with his poor telephone manner and rudeness) is someone you would not wish to deal with when buying/selling your home. In view of the huge amount of commission estate agents charge you would expect a decent service with...
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By: Hilary Tinsley
Apr 25, 2016
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As the Area Manager, I am very disappointed that your experience of Prospect was not a positive one and I would be very grateful if you would take the time to contact me on 0118 907 3113 or rcontreras@prospect.co.uk, so that I can fully address your comments. I look forward to speaking with you. Roberto Contreras....
Feb 29,2016
Minithumbup
By:
Feb 29,2016
0 people found
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Matt (and Sarah who I have had dealings with before) could not have been more helpful or informative. Due to holding a very busy job their efficiency has been exactly what I needed and they have sent very relevant properties. I have always been very impressed with Prospect and the people that work there...
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Comment on agent fees
Fine
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By: Prospect Estate Agency
Mar 01, 2016
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Thank you for the five star review.....
Feb 29,2016
Minithumbup
By:
Feb 29,2016
0 people found
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Good, fast and direct service.Matthew show as the property just 30 minutes after we enter throw the agency door, and this on the end of Saturday's shift . Highly recommended...
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By: Prospect Estate Agency
Mar 01, 2016
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Many thanks for the recommendation....
Feb 25,2016
Minithumbup
By:
Feb 25,2016
0 people found
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All I can say is excellent a star plus. Never felt so welcomed. Was well looked after. Thank you so much Matt Sarah and Harry your one of the best agents about. Will definitely recommend you...
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Comment on agent fees
Good
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By: Prospect Estate Agency
Feb 26, 2016
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Thank you for the five stars and the recommendation.....
Feb 24,2016
Minithumbup
By:
Feb 24,2016
0 people found
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I chose to go with Prospect because they seemed both creative and committed and I am very pleased with my choice. Ellen Deverell in particular was full of good ideas & an absolute pleasure to work with. What particularly pleased me is that I didn't get false promises - just continuous effort and an excellent result at the end....
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Comment on agent fees
The fees were fair and were also justified because the company worked hard for them.
Was this helpful? Yes
By: Prospect Estate Agency
Feb 26, 2016
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Thank you for the five stars and for sharing your positive experience.....
Feb 24,2016
Minithumbup
By:
Feb 24,2016
0 people found
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Ellen Deverell from Prospect is my point of contact who has been helping me purchasing my first home. So far i'm very impressed with her professional manner and efficiency which in my case had helpped to drive to close the Chain faster than expected. I have and definitely will continue to recommend Ellen to my friends....
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Comment on agent fees
above the market average
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By: Prospect Estate Agency
Feb 26, 2016
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Thank you for the five stars and the recommendation.....
Feb 23,2016
Minithumbup
By:
Feb 23,2016
0 people found
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Excellent service throughout, Matthew has kept us informed every step of the way. Everything he said he was going to do he did and in a very timely fashion. Thank you for making this house move as stress free as possible....
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Comment on agent fees
Fees were reasonable, we are not sure how they are worked out as most things were done electronically but seemed in line with most other estate agents.
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By: Prospect Estate Agency
Feb 23, 2016
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Thank you for sharing your positive experience.....
Feb 23,2016
Minithumbup
By:
Feb 23,2016
0 people found
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Ellen kept us informed throughout the sale process which did drag on a bit( nothing to do with Prospect). She was efficient and pleasant displaying excellent customer service skills....
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Comment on agent fees
We thought the fee was on the high side but they did sell the property quickly via their investors list.
Was this helpful? Yes
By: Prospect Estate Agency
Mar 29, 2016
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Thank you for the positive comments....
Feb 05,2016
Minithumbup
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Feb 05,2016
0 people found
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Fantastic service and couldn't recommend them enough Matthew Blackman was extremely helpful and always on the end of the phone if I had any queries nothing seemed to much trouble' I'm now just lookin forward to my first night in my first rented property all thanks to Matt thanks again'...
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Comment on agent fees
Good
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By: Prospect Estate Agency
Feb 05, 2016
View all comments (1)
Thank you for the five stars and the recommendation....
Feb 02,2016
Minithumbup
By:
Feb 02,2016
0 people found
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I walked into prospect Wokingham and In the first instance Sarah gave me some really useful advice and suggested viewing a property on prospects books. From this point on a lovely guy called Matthew Blackman showed me around the property and was extremely polite, helpful and professional. On deciding to proceed with the letting Matthew has made it a really positive experience, helping with any questions I've had, returning all emails and phone calls immediately and just helped to make the whole ...
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Comment on agent fees
As expected
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By: Prospect Estate Agency
Feb 03, 2016
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Thank you for the five stars and for sharing your positive experience.....
Feb 01,2016
Minithumbup
By:
Feb 01,2016
0 people found
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I have been dealing with David Ward now for several months on a purchase in Finchampstead and David has been nothing but outstanding throughout. There have been several challenges along to way and throughout David has been professional and kept me fully up to date be it good or bad news. I would certainly recommend Prospects and in particular David to anyone looking to purchase properties in the Wokingham area. Great job and many thanks to David....
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Comment on agent fees
I dont have any fees so i cant comment
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By: Prospect Estate Agency
Feb 02, 2016
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Thank you for the positive comments.....
Jan 25,2016
Minithumbup
By:
Jan 25,2016
1 people found
this helpful
We have finally managed to catch up with ourselves and thought I would take a minute to thank you for everything. From the start of the process you were so helpful, as we didn't have a clue what we were doing. You made us feel very relaxed and comfortable going with prospect for our sale! When Jordan stepped in, as you decided you needed to have a holiday!!!, he was also fantastic and responded to questions and concerns instantly. The news of your move to Wokingham was a little sad for us and ...
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By: Prospect Estate Agency
Jan 28, 2016
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Thank you for the comments and for the five stars.....
Jan 21,2016
Minithumbup
By:
Jan 21,2016
0 people found
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I found Ellen to be very proactive and responsive to any requests and did a diligent job at selling the property. She was also personable to deal with....
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Comment on agent fees
Fees were competitive
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By: Prospect Estate Agency
Jan 28, 2016
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Thank you for the positive comments.....
Jan 21,2016
Minithumbup
By:
Jan 21,2016
0 people found
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Very proactive, knowledgeable and on-top of things. A pleasure to work with. I would highly recommend Ellen to anybody in the property market....
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Comment on agent fees
Good.
Was this helpful? Yes
By: Prospect Estate Agency
Jan 28, 2016
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Thank you for the five stars and the recommendation.....
Jan 18,2016
Minithumbup
By:
Jan 18,2016
0 people found
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Harry was very friendly, professional and keen to help. He ensured we got what we were looking for. He is indeed an excellent salesman and very dedicated to his job. Thanks Harry!!...
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Comment on agent fees
I think it was fairly reasonable
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By: Prospect Estate Agency
Jan 20, 2016
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Thank you for the five stars....
Dec 17,2015
Minithumbup
By:
Dec 17,2015
0 people found
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thanks, we been happy with Harry , flexible, veleble, nice Not problems at all, helpfull. Harry is the right peson for the job Thanks Dusan and Marek...
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By: Prospect Estate Agency
Mar 29, 2016
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Thank you for the positive comments....
Dec 16,2015
Minithumbup
By:
Dec 16,2015
0 people found
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Harry was super friendly, he was always available, kept us informed off what was happening. Defenitely will come to prospect for future houses....
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By: Prospect Estate Agency
Dec 16, 2015
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Thank you for the five stars,we look forward to assisting you again.....
Dec 15,2015
Minithumbup
By:
Dec 15,2015
0 people found
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Really good, organised and friendly service. It became a quick unstressful procsess. Very pleased! I spoke to harriett a couple of times on the phone and she also came along to our veiwing of the property. She was friendly and helpful and covered all questions we had. Harry had dealt with the majority of our move and he was welcoming and friendly. He was very quick and kept on top of everything. Me and my partner met him face to face and his customer service was excellent. He also offered us hi...
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By: Prospect Estate Agency
Dec 16, 2015
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Thank you for sharing your positive experience.....
Dec 14,2015
Minithumbup
By:
Dec 14,2015
0 people found
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Jake from prospects Bracknell branch referred me to his colleagues in Wokingham as letting agents for my new property. I only had a couple weeks before completing my property to set up a new contract and other paperwork plus find tenants. Sarah made the contract set up so easy by coming over to my house personally at the weekend, explaining everything very clearly and completing all documentation electronically within a week. My property completed while Sarah was on leave but that didn't make...
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By: Prospect Estate Agency
Dec 15, 2015
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Thank you for sharing your positive experience.....
Dec 11,2015
Minithumbup
By:
Dec 11,2015
1 people found
this helpful
Ellen was a delight to work with and always on the ball. She stepped into the breach when our selling agent appeared to be folding and we had no sales progression support from them. She was representing our buyer but also kept us up to date with progress through the chain and was constantly chasing all parties. She worked really hard to get us to completion and should be commended for her excellent work. She is such a good communicator and was always happy to help. Near the end we relied on her ...
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By: Prospect Estate Agency
Dec 15, 2015
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Thank you for the five stars and for sharing your positive experience.....
Dec 08,2015
Minithumbup
By:
Dec 08,2015
0 people found
this helpful
Harry has been fantastic! Very professional, polite and patient whilst I've bumbled about looking at places to rent. Unlike a few other Agencies, Harry picked up on what I was after and on several occasions proactively reached out to me with suggestions on viewings, especially if we had a viewing already lined up. This was a breath of fresh-air and very much appreciated as looking online can and does get overwhelming. Harriet who also showed me a couple of places was also really good. Both are...
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Comment on agent fees
Fees seem to be the match the market
Was this helpful? Yes
By: Prospect Estate Agency
Dec 15, 2015
View all comments (1)
Thank you for the recommendation....
Areas covered
  • RG41
  • RG40
  • RG2
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 87% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £151,000
  • Max: £835,000

Letting
  • Min: £0
  • Max: £0

ARLA RICS TPOS NLA TDS The Guild Move With Us


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
62 1 107 3 103 1 56 0 14 5
Roberto Contreras Roberto Contreras
Area Manager
10 reviews

About Roberto No description set View full profile
Ryan Tucker Ryan Tucker
Assistant Manager
75 reviews

About Ryan No description set View full profile
Ellen Deverell Ellen Deverell
Senior Client Manager
42 reviews

About Ellen No description set View full profile
Matt Ovenden Matt Ovenden
Senior Client Manager
21 reviews

About Matt No description set View full profile
Sarah Corradine Sarah Corradine
Lettings Manager
33 reviews

About Sarah No description set View full profile
Harry Pangborn Harry Pangborn
Senior Lettings Client Manager
73 reviews

About Harry No description set View full profile
Lianne Johnson Lianne Johnson
Transaction Support
58 reviews

About Lianne No description set View full profile
Ruth Kirkland Ruth Kirkland
Transaction Support
8 reviews

About Ruth No description set View full profile
Matthew De La Harpe Matthew De La Harpe
Lettings Client Manager
10 reviews

About Matthew No description set View full profile
Katie Urban - no image available Katie Urban
Transaction Support
0 reviews

About Katie No description set View full profile
Daniel White Daniel White
Branch Manager
0 reviews

About Daniel No description set View full profile

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Last updated at 10:10 AM 14/01/2016 by allAgents

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Last updated at 10:10 AM 14/01/2016 by allAgents

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