• Matteo Guarino
    Matteo Guarino
  • Joanne Kay
    Joanne Kay
  • Harrison Le-Monte Shepherd
    Harrison Le-Monte Shepherd
  • Chloe Hoptroff
    Chloe Hoptroff
  • Gemma Worrall
    Gemma Worrall
  • Elizabeth Savery
    Elizabeth Savery
  • Chloe Wise
    Chloe Wise
  • Victoria Cave
    Victoria Cave
  • Laney Thompson
    Laney Thompson
  • Lianne Johnson
    Lianne Johnson
  • upload your photo
    Amber Forrester
  • Ben Hamlin
    Ben Hamlin
  • Jordan  Byrne
    Jordan Byrne
  • Tom Hunter
    Tom Hunter
  • claim your profile
    Alastair Brooke
Established in 1990, Prospect Estate Agency is a multi-Award Winning Agency that uses an innovative, modern approach to estate agency, combined with a friendly and efficient service that allows us to remain at the forefront of the market. We offer Sales, Lettings, Property Management, Mortgages and Surveyors all under one roof! This combination of services and our dedication to customer service throughout our 9 local offices, has resulted in us being awarded Best Estate Agency in Berkshire and B Read full description...est Lettings Agent in the UK at the UK Property Awards for two years running as well as Best International Lettings Agency for 2015/16! To register with us, or to arrange a free, no obligation sales or rental valuation, visit www.prospect.co.uk
Prospect Estate Agency

24 King Street Reading
Berkshire
RG1 2HE

0118 955 9700

Mar 10,2016
Minithumbup
By:
Mar 10,2016
Featured Review
0 people found
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Excellent costumer service, very friendly, approachable and helpful. Would highly recommend Jordan Byrne as an agent. Looking for a new house could be very stressful and Jordan£s attitude towards customers really helps through this process....
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By: Prospect Estate Agency
Mar 29, 2016
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Thank you for the five stars.....
Apr 11,2016
Minithumbup
By:
Apr 11,2016
Featured Review
0 people found
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I had a worrying situation resolved by the prompt and efficient action taken by the Prospect Estate Agency in Reading and would like to give praise where it is due. In particular I must single out Ms Joanne Kay for providing the excellent service I received. The issue was a last minute scheduling conflict between a tenant's revised moving date and the property's sales completion date. It had caused me immense distress because I am an overseas client and had already confirmed plans for a visit d...
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By: Prospect Estate Agency
Apr 12, 2016
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Thank you for sharing this.....
Jul 13,2016
Minithumbup
By:
Jul 13,2016
Featured Review
0 people found
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I have always received professional and prompt service. Void periods have been kept to normally a week between tenancies which is perfect. Consistent service for over 7 years managing 5 flats....
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Comment on agent fees
Reasonable based on service
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By: Prospect Estate Agency
Jul 14, 2016
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Thank you for the positive comments.....
Jul 13,2016
Minithumbup
By:
Jul 13,2016
Featured Review
0 people found
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Both Jordan and Matthew have been a well-prepared, knowledgeable top professional throughout the entire process. The staff was approachable and the communication was great. Prospect have made moving houses easier for us....
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Comment on agent fees
Agent fees are generally high, but amongst other Reading-based agencies, Prospect is one of the most reasonables.
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By: Prospect Estate Agency
Jul 14, 2016
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Thank you for the five stars.....
Aug 03,2016
Minithumbup
By:
Aug 03,2016
Featured Review
0 people found
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we have been provided excellence and great service by your agents. we find them both prompt and professional. they are also very helpful in addressing all our concerns....
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Comment on agent fees
good
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By: Prospect Estate Agency
Aug 03, 2016
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Thank you for the five stars....
Nov 30,2016
Minithumbup
By:
Nov 30,2016
0 people found
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The service was very professional. I am highly satisfied with the services and responses, and it is a pleasure to work with Elizabeth....
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By: Prospect Estate Agency
Dec 05, 2016
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Thank you for the five stars and the positive comments.....
Nov 21,2016
Minithumbup
By:
Nov 21,2016
0 people found
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Very good service overall, from making an inquiry regarding flat viewings to assisting in the signing of my flat. I only inquired about one flat on the phone, but I was also informed about two other properties that met my requirements and I was able to arrange viewings for all three flats, which was very helpful. Alastair Brooke was in charge of the flat viewings. He provided all of the details I needed about each of the flats and was very easy to talk to. I was very happy with how the viewings...
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Comment on agent fees
Fees were explained clearly. No additional fees on top of those mentioned. Agency fee on the more expensive side.
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By: Prospect Estate Agency
Dec 05, 2016
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Thank you for the recommendation.....
Nov 13,2016
Minithumbup
By:
Nov 13,2016
0 people found
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I am very happy with Prospect Reading Branch staff specially Mr Jordan.Mr Jordan was very professional and helpful.I thanks to Mr Jordan once again.Γ°ΕΈβ€˜Β...
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Comment on agent fees
Very good and Professional Γ°ΕΈβ€˜Β
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By: Prospect Estate Agency
Dec 05, 2016
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Thank you for the positive review.....
Nov 11,2016
Minithumbup
By:
Nov 11,2016
0 people found
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I have rented out my house now for over a year with Prospect Lettings. All the dealings I have had with Chloe have been highly professional, friendly and efficient. Chloe liases between tenant and landlord with a very balanced view, and her aim is to always make sure with are both happy with any outcomes. Thank you Chloe, and I wouldn't hesitate to recommend....
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By: Prospect Estate Agency
Dec 05, 2016
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Thank you for the five stars and the recommendation.....
Oct 30,2016
Minithumbup
By:
Oct 30,2016
0 people found
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Tenants have been found promptly. Very efficient. I would certainly recommend Reading branch of Prospect Estate Agent to landlords in the area....
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By: Prospect Estate Agency
Nov 02, 2016
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Thank yo for the five stars....
Oct 27,2016
Minithumbup
By:
Oct 27,2016
0 people found
this helpful
The company has helped and advised me well on the procedures to rent accommodation. They made the necessary effort to effectively deal with the procedures...
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Comment on agent fees
They applied reasonable fees
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By: Prospect Estate Agency
Nov 02, 2016
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Thank yoy for the five stars....
Oct 27,2016
Minithumbup
By:
Oct 27,2016
0 people found
this helpful
Overall it was a great experience with Prospect Estate all the staff were really helpful. I would like to thank Jordan Byrne for his great help throughout the process....
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By: Prospect Estate Agency
Nov 02, 2016
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Thank yo for the positive review....
Oct 18,2016
Minithumbup
By:
Oct 18,2016
0 people found
this helpful
I've now let my property twice with Prospect. Each time they have achieved a good rental price and found tenants very quickly. The service they provide is excellent and I would definitely recommend them. By far the best estate agent I have used....
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Comment on agent fees
Very competitive price, service provided and peace of mind justify fees
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By: Prospect Estate Agency
Oct 19, 2016
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Thank you for the recommendation and the five stars.....
Oct 17,2016
Minithumbup
By:
Oct 17,2016
0 people found
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for me, no English speaker, a little faster speaking to me. For the service, I think it is very good...
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Comment on agent fees
the fees is a little high comparing other agancy
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By: Prospect Estate Agency
Oct 17, 2016
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Thank you for the five stars.....
Oct 13,2016
Minithumbup
By:
Oct 13,2016
0 people found
this helpful
We have found everyone we have dealt with at Prospect most helpful at all stages throughout the process of finding tenants for our property. In particular we have appreciated everyone's enthusiasm to help and the quick response to emails, phone calls and support given....
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Comment on agent fees
Good
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By: Prospect Estate Agency
Oct 17, 2016
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Thank you for the five star review.....
Oct 09,2016
Minithumbdown
By:
Oct 09,2016
1 people found
this helpful
Totally useless, Always on holidays and does not care about the tenants at all. Our washing machine broke in the middle of winter and she took 3 months to get back to us with a solution. Mould issues were ever present right from the start of our tenancy. No use being a decent tenant with them as they are out to rip you off. I believe they charge money from both tenants and landlords and keep a cut. Highly unethical and totally biased towards the landlord. They do not even try to hide it. Th...
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Comment on agent fees
Fees are steep, and service is absent
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By: Prospect Estate Agency
Oct 17, 2016
View all comments (1)
We are extremely sorry to hear that you have had a disappointing experience during your tenancy, we would kindly ask that you provide us with your contact details and the property address in order for us to ensure that a manager contacts you regarding this matter at the earliest opportunity. We look forward to hearing from you and hope that we are able to assist you. Kind regards Joanne Kay Head of Property Management....
Sep 30,2016
Minithumbup
By:
Sep 30,2016
0 people found
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We have been very happy with Prospect - their service to us as landlords has been very professional, prompt and efficient....
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Comment on agent fees
On the high side, but as the rent they achieved was also above that quoted by cheaper agents, we are still better off.
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By: Prospect Estate Agency
Oct 06, 2016
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Thank you for the five stars.....
Sep 26,2016
Minithumbup
By:
Sep 26,2016
0 people found
this helpful
Jordan is very prompt with all communications and sources tenants quickly at the rates we require. Elizabeth manages the property and is in regular contact with us. Very pleased with the service....
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Comment on agent fees
The fees are fair for the services.
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By: Prospect Estate Agency
Oct 06, 2016
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Thank you for the five star review.....
Sep 23,2016
Minithumbup
By:
Sep 23,2016
0 people found
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It was my first time to rent a flat in Reading, that means, I did not have enough information about the area. I was lucky to meet Jordan as he was very helpful and reliable....
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By: Prospect Estate Agency
Oct 03, 2016
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Thank you for the five stars.....
Sep 13,2016
Minithumbup
By:
Sep 13,2016
0 people found
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Got the job of letting my flat done very professionally, plenty of communication with me throughout the process and ended up with two offers at very close to asking price....
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Comment on agent fees
In line with market
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By: Prospect Estate Agency
Sep 21, 2016
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Thank you for the five stars.....
Aug 26,2016
Minithumbup
By:
Aug 26,2016
0 people found
this helpful
Great servie provided by Prospect. Having dealt with a number of other estate agents in the Reading area while looking for the right apartment Prospect were definitely the best; maintaining good communication and friendly rapport throughout the whole process. Jordan Byrne was more than helpful and friendly throughout the process....
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Comment on agent fees
More expensive than the other three estate agents dealth with - however the service was superiour to these other agents.
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By: Prospect Estate Agency
Sep 09, 2016
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Thank you for the five star review....
Aug 15,2016
Minithumbup
By:
Aug 15,2016
0 people found
this helpful
Having called on Prospect's services for sales, they were an obvious choice when I needed to find suitable tenants for a rental property. They were a pleasure to deal with -professional, helpful and quick to respond in obtaining property details. Viewings were booked in and tenants secured all within 24 hours. I wouldn't hesitate to use their services again....
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Comment on agent fees
The agents fees are probably not the lowest for rental services but I believe you get what you pay for and you are getting good value given the speed in securing tenants and the quality.
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By: Prospect Estate Agency
Aug 19, 2016
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Thank you for the positive comments.....
Aug 13,2016
Minithumbup
By:
Aug 13,2016
0 people found
this helpful
I was extremely pleased with my experience. The service was professional, smooth and communicative. We were kept in constant communication about new properties and our viewings. This was very helpful! The signing and viewing process again was professional and friendly. Any issues that we had were quickly resolved or noted down to be sorted out. This estate agent was by far the best we have used in Reading. We will be sure to come back here if we need to find a new place....
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Comment on agent fees
The fees were reasonable. Seemed to be the going rate.
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By: Prospect Estate Agency
Aug 19, 2016
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Thank you for the five star review....
Jul 04,2016
Minithumbup
By:
Jul 04,2016
0 people found
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Very good service. Very polite and helpful in every way possible. Would deffently recomend to any one looking to buy or rent...
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By: Prospect Estate Agency
Jul 08, 2016
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Thank you for the five stars and the recommendation.....
Jul 04,2016
Minithumbup
By:
Jul 04,2016
0 people found
this helpful
I found prospect estates very efficient and helpful. They had great viewing hours after work to suit my needs. They were very informative and friendly. Definitely recommend them....
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Comment on agent fees
The agency fees are very reasonable as all the agents are very quick at processing everything for you. You pay for a great service provided.
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By: Prospect Estate Agency
Jul 08, 2016
View all comments (1)
Thank you for the recommendation and the five stars.....
Jul 01,2016
Minithumbup
By:
Jul 01,2016
0 people found
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whatever people say about estate agents it's not all true, i have found Prospect to be very helpful and flexible when it came to marketing and selling my home. I would recommend them if asked....
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Comment on agent fees
with regards to my sale i found them to be good
Was this helpful? Yes
By: Prospect Estate Agency
Jul 05, 2016
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Thank you for the five stars.....
Jul 01,2016
Minithumbup
By:
Jul 01,2016
0 people found
this helpful
Very helpfull , responding quick to all queries, fast in finalizing tenancy agreement. Good communication between landlord and myself. Very polite...
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Comment on agent fees
Good
Was this helpful? Yes
By: Prospect Estate Agency
Jul 05, 2016
View all comments (1)
Thanks for the five stars....
Jun 30,2016
Minithumbup
By:
Jun 30,2016
0 people found
this helpful
Helped us sort out contract quite quickly and managed to find me a place in such short amount of time with great communication throughout...
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Comment on agent fees
Agents fees is reasonable
Was this helpful? Yes
By: Prospect Estate Agency
Jul 05, 2016
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Thank you for the five stars....
Jun 13,2016
Minithumbup
By:
Jun 13,2016
0 people found
this helpful
Very Helpful Guys. Showed us a couple of properties and understood what we were looking for. Very good response times and being very helpful....
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By: Prospect Estate Agency
Jun 14, 2016
View all comments (1)
Thank you for the five stars.....
Jun 03,2016
Minithumbup
By:
Jun 03,2016
0 people found
this helpful
It was a good exeprience to finalise a property through Prospect, mainly with the help of Jordan, who was very helpful & nice....
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By: Prospect Estate Agency
Jun 14, 2016
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Thank you for the positive review.....
May 12,2016
Minithumbup
By:
May 12,2016
0 people found
this helpful
Jordan provides great costumer service from the first moment. My partner and I are very pleased with his effort to find us the perfect property in terms of size, location and budget....
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Comment on agent fees
The Agency fees are a bit expensive.
Was this helpful? Yes
By: Prospect Estate Agency
May 18, 2016
View all comments (1)
Thank you for the five stars....
May 06,2016
Minithumbdown
By:
May 06,2016
1 people found
this helpful
Don't use Prospect. They are pure sales people. They make promises and don't deliver. Don't use their recommended solicitors because you will pay a commission to Prospect *. Also,they are lying a lot. TO AVOID TO AVOID Nothing was good. It was very ordinary with lots of unfulfilled promises and lies...
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By: Hilary Tinsley
May 09, 2016
View all comments (1)
We are very disappointed that the service offered did not meet that which we pride ourselves on. Please contact me so that I can look further into the issues you have raised, as we cannot identify you from JR. My name is Hilary Tinsley, Support Manager for the group and my numbers is 0118 907 318. I hope that you contact me.....
Apr 21,2016
Minithumbup
By:
Apr 21,2016
0 people found
this helpful
I highly recommend Prospect. It's been incredibly easy to let my property with Matteo and Jordan who have both been very efficient, friendly and knowledgeable throughout. They're very enthusiastic and effective, keep in regular contact and are always happy to answer additional questions. I've let my property with another popular estate agency in the past and my experience with Prospect has been significantly better....
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Comment on agent fees
Prospect's fees are competitive with those of other estate agents who offer an equal level of service.
Was this helpful? Yes
By: Prospect Estate Agency
Apr 25, 2016
View all comments (1)
Thank you for the five stars and the recommendation.....
Apr 15,2016
Minithumbup
By:
Apr 15,2016
0 people found
this helpful
I have given you 4 stars rather than 5 as I feel that the management side lacks the spontaneity of the sales team who are really enthusiastic and go getters. Having said that I am satisfied with the overall performance of the management team....
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Comment on agent fees
For long standing customers on a year by year basis the management fees should be reduced by 2%.
Was this helpful? Yes
By: Prospect Estate Agency
Apr 18, 2016
View all comments (1)
Many thanks for your comments.....
Apr 11,2016
Minithumbup
By:
Apr 11,2016
0 people found
this helpful
Very understanding of what i was looking for, very fast in dealing with all it was required. No complaints about Jordan, excelent service!...
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Comment on agent fees
its around market price
Was this helpful? Yes
By: Prospect Estate Agency
Apr 11, 2016
View all comments (1)
Thank you for the five stars....
Areas covered
  • RG8
  • Reading
  • RG7
  • Woodley
  • RG6
  • Earley
  • RG5
  • RG4
  • RG30
  • RG2
  • RG10
  • RG1
  • RG31
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 83% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£117,000
  • Max: Β£490,000

Letting
  • Min: Β£0
  • Max: Β£232,000

ARLA RICS TPOS NLA TDS The Guild Move With Us


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
96 5 157 18 47 6 35 3 9 7
Matteo Guarino Matteo Guarino
Lettings Manager
26 reviews

About Matteo No description set View full profile
Joanne Kay Joanne Kay
Head of Property Management
10 reviews

About Joanne No description set View full profile
Harrison Le-Monte Shepherd Harrison Le-Monte Shepherd
Assistant Manager
11 reviews

About Harrison No description set View full profile
Chloe Hoptroff Chloe Hoptroff
Team Leader Property Management
37 reviews

About Chloe No description set View full profile
Gemma Worrall Gemma Worrall
Team Leader Property Management
48 reviews

About Gemma No description set View full profile
Elizabeth Savery Elizabeth Savery
Property Manager
23 reviews

About Elizabeth No description set View full profile
Chloe Wise Chloe Wise
Property Manager
30 reviews

About Chloe No description set View full profile
Victoria Cave Victoria Cave
Property Manager
4 reviews

About Victoria No description set View full profile
Laney Thompson Laney Thompson
Property Manager
26 reviews

About Laney No description set View full profile
Lianne Johnson Lianne Johnson
Transaction Support
58 reviews

About Lianne No description set View full profile
Amber  Forrester - no image available Amber Forrester
Property Manager
12 reviews

About Amber No description set View full profile
Ben Hamlin Ben Hamlin
Assistant Manager
5 reviews

About Ben No description set View full profile
Jordan  Byrne Jordan Byrne
Lettings Client Manager
48 reviews

About Jordan No description set View full profile
Tom Hunter Tom Hunter
Property Manager
0 reviews

About Tom No description set View full profile
Alastair Brooke Alastair Brooke
Lettings Client Manager
2 reviews

About Alastair No description set View full profile

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Last updated at 10:08 AM 14/01/2016 by allAgents

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Last updated at 10:08 AM 14/01/2016 by allAgents

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