• Philip Gascoyne
    Philip Gascoyne
  • Sam Charlton
    Sam Charlton
  • Lianne Johnson
    Lianne Johnson
  • Elliott Garrington
    Elliott Garrington
  • claim your profile
    Tanis Wade
Established in 1990, Prospect Estate Agency is a multi-Award Winning Agency that uses an innovative, modern approach to estate agency, combined with a friendly and efficient service that allows us to remain at the forefront of the market. We offer Sales, Lettings, Property Management, Mortgages and Surveyors all under one roof! This combination of services and our dedication to customer service throughout our 9 local offices, has resulted in us being awarded Best Estate Agency in Berkshire and B Read full description...est Lettings Agent in the UK at the UK Property Awards for two years running as well as Best International Lettings Agency for 2015/16! To register with us, or to arrange a free, no obligation sales or rental valuation, visit www.prospect.co.uk
Prospect Estate Agency

2 Southwell Park Road Camberley
Surrey
GU15 3PX

01276 686 400

Apr 08,2016
Minithumbup
By:
Apr 08,2016
Featured Review
0 people found
this helpful
The one word that best describes Hugo is "professional" In a sale and purchase that had many unforeseen hurdles to overcome, Hugo was the positive reassuring voice. He always kept his promises, communicated promptly and clearly, and held the whole process together. He is a credit to his company and his profession....
read full review
Comment on agent fees
Slightly more expensive than others, but you get value for money. I dont think a cheaper agent would have provided any where near as good value.
Was this helpful? Yes
By: Prospect Estate Agency
Apr 11, 2016
View all comments (1)
Thank you for sharing your positive experience.....
Apr 12,2016
Minithumbup
By:
Apr 12,2016
Featured Review
0 people found
this helpful
Jonathan has been very helpful in advising me and making bookings where he has accompanied me to viewings. Very courteous and attentive in keeping me informed with properties available and potential new properties coming onto the market. He always returns my calls and has been a pleasure to deal with...
read full review
Comment on agent fees
Good agents, upfront about their fees and charges. Staff are polite and very helpful and prepared to spend time explaining any issues.
Was this helpful? Yes
By: Prospect Estate Agency
Apr 13, 2016
View all comments (1)
Thank you for the five stars and the positive comments.....
Apr 14,2016
Minithumbup
By:
Apr 14,2016
Featured Review
0 people found
this helpful
John has been outstanding for us in finding new home for our family. He is extremely customer friendly and has great personality for his role.He represents Prospect in the highest regard and I would highly recommend John to any future buyers as he understands the requirements of each individual customer and more importantly he does this with a smile. Cannot fault him whatsoever.first class....
read full review
Comment on agent fees
Good value
Was this helpful? Yes
By: Prospect Estate Agency
Apr 15, 2016
View all comments (1)
Thank you for the five stars and the recommendation.....
Apr 22,2016
Minithumbup
By:
Apr 22,2016
Featured Review
0 people found
this helpful
We sold our first home with Prospect and could not fault the service we received from the Camberley team, especially Lianne and Matt. I think we had what you can only describe as a 'difficult' chain which fell through at the very last minute (through no fault of Prospect) and they were immediately on the case to get our house back on the market and sold again within 24 hours! The whole process was pushed through with Lianne's excellent chasing and regular Tuesday update calls to me to let me ...
read full review
Comment on agent fees
Good for the service you receive from them. They are professional, far more professional than some other estate agents and the saying you get what you pay for applies here
Was this helpful? Yes
By: Prospect Estate Agency
Apr 25, 2016
View all comments (1)
Thank you for the positive comments.....
May 09,2016
Minithumbup
By:
May 09,2016
Featured Review
0 people found
this helpful
Hugo has provided a first class service to us. He has been professional, polite and very understanding. He has gone above and beyond our expectations and successfully managed to secure a good offer for our property. If you are thinking about selling your property, we would highly recommend that you contact Prospect Estate Agents....
read full review
Comment on agent fees
The fees were reasonable. But the level of service was outstanding.
Was this helpful? Yes
By: Prospect Estate Agency
May 09, 2016
View all comments (1)
Thank you for the five stars and the recommendation.....
Sep 29,2016
Minithumbup
By:
Sep 29,2016
0 people found
this helpful
Took the deposit got me to fill in the necessary parts for the reference after that no contact i had to contact him about the progress to which he said i was passed onto someone else. Victoria who then forgot to ring (slipped under the radar) i waited 3 days i emailed E* no response from him to which i then received a phone call that day from V**, from that moment everything else went downhill but E*'s sales process is pathetic and needs a lot of work on it. Im in the sales world myself and ...
read full review
Was this helpful? Yes
Mar 29,2016
Minithumbdown
By:
Mar 29,2016
0 people found
this helpful
Award Winning Agency....... I don't think so, took up a 12 month tenancy with them 4 months ago, LL now want me out of property - no support, no communication absolutely shocking service AVOID AT ALL COSTS. Staff are unprofessional, say they will get back to you and never do, never reply to emails and even the info@prospect email does not respond when contacted regarding the internal process for formal complaints!! Still waiting.............
read full review
Was this helpful? Yes
Mar 02,2016
Minithumbup
By:
Mar 02,2016
0 people found
this helpful
Really impressed with Sam & Elliott (and Prospect as a whole) around the rental my girlfriend and I looked at through them. Sam and Elliott were able to provide exactly what they were looking for and then exactly 1 week later I was picking the keys up from them to move in!! Fantastic service all round, they clearly told us what we needed to do and their online document review/e-sign tool made everything so much easier. Estate Agents can sometimes get a negative perception but not these 2 gen...
read full review
Comment on agent fees
With the market, but as mentioned I had EXCELLENT customer service so happy to pay them
Was this helpful? Yes
By: Prospect Estate Agency
Mar 03, 2016
View all comments (1)
Thank you for sharing your positive comments and for the five stars.....
Feb 29,2016
Minithumbup
By:
Feb 29,2016
0 people found
this helpful
I had placed a request to a rival firm to let my flat. It was not done in the near two months that it was on their books and there was only one viewing. I spoke to Sam Charlton and explained that this flat is an Edwardian gem with high ceilings large rooms and I wanted it advertised accordingly, not lost in the 'box 2 bed flat' syndrome. Sam did the job perfectly, there was a number of viewings as a result of his adverts and the flat was let within a week at the price I wanted....
read full review
Was this helpful? Yes
By: Prospect Estate Agency
Mar 01, 2016
View all comments (1)
Thank you for the five stars.....
Feb 20,2016
Minithumbup
By:
Feb 20,2016
0 people found
this helpful
These guys were on the ball, fully up to speed about the current market and spot on with the valuation. The sale was handled efficiently and proactively and has achieved a good result. THANK YOU....
read full review
Was this helpful? Yes
By: Prospect Estate Agency
Feb 23, 2016
View all comments (1)
Thank you for the positive comments.....
Feb 19,2016
Minithumbup
By:
Feb 19,2016
0 people found
this helpful
An excellent experience start to finish, after having an awful experience with an online agent, it's true what they say, you get what you pay for! Prospects were efficient, friendly and there advice was spot on! Thank you for all your help in ensuring I had a quick, smooth sale!...
read full review
Comment on agent fees
Fees were as expected
Was this helpful? Yes
By: Prospect Estate Agency
Feb 23, 2016
View all comments (1)
Thank you for the positive comments.....
Feb 19,2016
Minithumbup
By:
Feb 19,2016
0 people found
this helpful
Great guys very friendly and happy to help :). Both we're very professional and always felt like I was in the loop xx...
read full review
Comment on agent fees
I think fees are very expensive
Was this helpful? Yes
By: Prospect Estate Agency
Feb 23, 2016
View all comments (1)
Thank you for the five stars.....
Feb 18,2016
Minithumbup
By:
Feb 18,2016
0 people found
this helpful
Prospect Agency was one of the first places i contacted regarding a double room in a refurbished house. I happy to see clear photos, and once viewed it was just as the photos i saw online. Elliot greeted me at the door, and showed me around, he was very informative about the property. Which i then contacted Sam, to go through with the paper work, which was very quick and easy. Would recommend to friends and family, as they are very efficience....
read full review
Was this helpful? Yes
By: Prospect Estate Agency
Feb 23, 2016
View all comments (1)
Thank you for the recommendation.....
Feb 16,2016
Minithumbup
By:
Feb 16,2016
0 people found
this helpful
I found everybody I spoke to at Camberley branch, very helpful. My paperwork was processed fairly and quickly. I would highly recommend Prospect in Camberley to friends. Both sam and Elliott professional and approachable....
read full review
Comment on agent fees
Fair
Was this helpful? Yes
By: Prospect Estate Agency
Feb 23, 2016
View all comments (1)
Thank you for the recommendation.....
Feb 15,2016
Minithumbup
By:
Feb 15,2016
0 people found
this helpful
Elliott was very helpful and had all the information regarding the property at our viewing. He was very easy to contact and always called back. I would definitely recommend Prospects and would hopeful deal with Elliott in the future. The whole team are very pleasant and welcoming. Very happy so far:) Thank you for your excellent, professional and friendly service....
read full review
Comment on agent fees
The agents fees have gone up since the last time I rented but was ok.
Was this helpful? Yes
By: Prospect Estate Agency
Feb 23, 2016
View all comments (1)
Thank you for the recommendation.....
Feb 04,2016
Minithumbup
By:
Feb 04,2016
0 people found
this helpful
Very friendly, knowledge and helpful staff. Made the whole process go very smoothly, and overall I am very happy with the service provided....
read full review
Comment on agent fees
Fees were reasonable
Was this helpful? Yes
By: Prospect Estate Agency
Feb 05, 2016
View all comments (1)
Thank you for the five stars.....
Jan 20,2016
Minithumbup
By:
Jan 20,2016
0 people found
this helpful
Sam is very nice and understandable agent. Thank you very much Sam for helping us to find our new home!...
read full review
Was this helpful? Yes
By: Prospect Estate Agency
Jan 20, 2016
View all comments (2)
Thank you for your kind words....
Jan 20,2016
Minithumbup
By:
Jan 20,2016
0 people found
this helpful
Worked with us during a problematic move to Cornwall with last minuet problems that caused us delays to finalise rental...
read full review
Comment on agent fees
On par with others I looked at
Was this helpful? Yes
By: Prospect Estate Agency
Jan 20, 2016
View all comments (1)
Thank you for the five stars....
Jan 19,2016
Minithumbup
By:
Jan 19,2016
0 people found
this helpful
Prospect was able to re-let my property with professionalism and ease once again. Being a demanding customer Prospect have always been happy to help and engage at all requests....
read full review
Comment on agent fees
Agent fees were negotiated based on past fee amounts. This was acceptable.
Was this helpful? Yes
By: Prospect Estate Agency
Jan 20, 2016
View all comments (1)
Thank you for the five stars....
Jan 19,2016
Minithumbup
By:
Jan 19,2016
0 people found
this helpful
Sam can always be relied upon to get the best rental values and to minimise the potential void periods. Always proactive....
read full review
Comment on agent fees
good
Was this helpful? Yes
By: Prospect Estate Agency
Jan 20, 2016
View all comments (1)
Thank you for the positive comments....
Jan 18,2016
Minithumbup
By:
Jan 18,2016
0 people found
this helpful
I found Sam Charlton to be most helpful and informative. I would be happy to continue to do business with him....
read full review
Comment on agent fees
Not applicable
Was this helpful? Yes
By: Prospect Estate Agency
Jan 20, 2016
View all comments (1)
Thank you for the five stars....
Jan 18,2016
Minithumbup
By:
Jan 18,2016
0 people found
this helpful
The whole process of letting a property was made very easy by Sam Charlton and Tom Pockett. We were looked after and soon had a property that suited us sorted out. The whole experience was made very easy by these good people....
read full review
Comment on agent fees
Reasonable fees.
Was this helpful? Yes
By: Prospect Estate Agency
Jan 20, 2016
View all comments (1)
Thank you for the five stars.....
Jan 15,2016
Minithumbup
By:
Jan 15,2016
0 people found
this helpful
Same was very presentable when i arrived to sign papers to the house. Elliot was very knowledgeable and presentable when showing me the room....
read full review
Comment on agent fees
Both staff were perfect.
Was this helpful? Yes
By: Prospect Estate Agency
Jan 20, 2016
View all comments (1)
Thank you for the five stars.....
Jan 12,2016
Minithumbup
By:
Jan 12,2016
0 people found
this helpful
Was very helpful when me and my partner came into the office to sign our paperwork to our first flat...
read full review
Was this helpful? Yes
By: Prospect Estate Agency
Jan 13, 2016
View all comments (1)
Thank you for the five stars and we wish you every happiness in your first flat.....
Jan 11,2016
Minithumbup
By:
Jan 11,2016
0 people found
this helpful
Really freandly staff. I am an overseas landlord who still gets a lot of important mail arriving at my property. Prospects have kindly agreed to collect and resend them overseas address. It just tells you that these guys will go extra mile get the service you would expect. Much appreciate for this....
read full review
Comment on agent fees
Good. They agreed to freeze the management fees for the 3rd year in a row.
Was this helpful? Yes
By: Prospect Estate Agency
Jan 13, 2016
View all comments (1)
Thank you for the five stars.....
Jan 11,2016
Minithumbup
By:
Jan 11,2016
0 people found
this helpful
i had a great experience working with Hugo and Matt on the purchase of my property. They were very professional, transparent and very helpful. I felt looked after as I was carried along courteously throughout the process...
read full review
Comment on agent fees
Good agency fees
Was this helpful? Yes
By: Prospect Estate Agency
Jan 13, 2016
View all comments (1)
We are glad you had a great experience. Thank you for the five stars.....
Jan 11,2016
Minithumbup
By:
Jan 11,2016
0 people found
this helpful
I have been very satisfied with the service from Prospect Estate agency with arranging the tenancy on a Flat in Farnborough. Tom Pockett went through the process very carefully and ensured that I was kept fully informed throughout....
read full review
Comment on agent fees
Fees seemed to be in line with Market rates
Was this helpful? Yes
By: Prospect Estate Agency
Jan 13, 2016
View all comments (1)
We are glad yo have been very satisfied with the service received. Thank you for the review.....
Jan 08,2016
Minithumbup
By:
Jan 08,2016
0 people found
this helpful
Both Tom & Sam have been a pleasure throughout our move, knowlegable, courteous & professional. Highly recommend Prospect over other providers in the area, who in the past have not lived up to expectations....
read full review
Comment on agent fees
I'm not a fan of the 'admin fee' no matter how it's justified so I'm unable to confirm 'good' or 'bad' for this question.
Was this helpful? Yes
By: Prospect Estate Agency
Jan 11, 2016
View all comments (1)
Thank you for the five stars.....
Jan 05,2016
Minithumbup
By:
Jan 05,2016
0 people found
this helpful
I rented a place with Prospect Agency in Camberley and not only am I very pleased with the house they got me but also delighted with the service. From the very beginning up until the end of the process they were extremely helpful there was always someone to answer my queries and I had no trouble at all getting exactly what I asked for. I am especially thankful to Sam, Tom and Victoria, they were absolutely brilliant. When and if I need to move again, I know where to go....
read full review
Was this helpful? Yes
By: Prospect Estate Agency
Jan 05, 2016
View all comments (1)
Thank you for sharing your positive experience.....
Dec 02,2015
Minithumbup
By:
Dec 02,2015
0 people found
this helpful
Tom was very helpful and managed to secure the property for us with all the requests that we had. It has made our move from overseas so much easier knowing that this part has been taken care of so professionally and the house will be ready when we arrive....
read full review
Comment on agent fees
Fees seem a little high but no different to any other agent.
Was this helpful? Yes
By: Prospect Estate Agency
Dec 10, 2015
View all comments (1)
Thank you for the five stars....
Nov 27,2015
Minithumbup
By:
Nov 27,2015
0 people found
this helpful
Matthew was brilliant. Despite our apprehension that because he had not secured our business, there would be a reluctance to deal with us (something we encountered with other agents), he was always available and willing to chat things through with us, provide advise and help where possible - customer service the way it should be, at its best. Thank you very much....
read full review
Was this helpful? Yes
By: Prospect Estate Agency
Jan 28, 2016
View all comments (1)
Thank you for the positive comments.....
Nov 23,2015
Minithumbup
By:
Nov 23,2015
0 people found
this helpful
With my fist interaction with Sam, he was very knowledgeable, understanding and read the market well. Between him and Tom, within days, they had tenants and both placed offers at the market level. and at the higher levelThe speed at which they processed the transaction was very quick and so far very happy....
read full review
Was this helpful? Yes
By: Prospect Estate Agency
Nov 23, 2015
View all comments (1)
Thank you for the five stars.....
Nov 16,2015
Minithumbup
By:
Nov 16,2015
0 people found
this helpful
With my fist interaction with Sam, he was very knowledgeable, understanding and read the market well. Between him and Tom, within days, they had tenants and both placed offers at the market level. and at the higher levelThe speed at which they processed the transaction was very quick and so far very happy....
read full review
Was this helpful? Yes
By: Prospect Estate Agency
Nov 18, 2015
View all comments (1)
Thank you for the five stars....
Nov 07,2015
Minithumbup
By:
Nov 07,2015
0 people found
this helpful
Sam is very helpful and make excellent recommendations. I am 100% satisfied. Many thanks Sam you have done a great job....
read full review
Comment on agent fees
The agent fees in UK are always to high from my point of view. But in this case Prospects respectively Sam as done such a good job that it's acceptable to pay such fees.
Was this helpful? Yes
By: Prospect Estate Agency
Nov 18, 2015
View all comments (1)
Thank you for the five stars.....
Nov 05,2015
Minithumbup
By:
Nov 05,2015
0 people found
this helpful
Overall I felt everyone in the Camberley team have been very helpful , always getting back to me and keeping me updated.I was abit disappointed that the first viewing was above my agreed budget but hand now found a lovely property with them....
read full review
Was this helpful? Yes
By: Prospect Estate Agency
Nov 18, 2015
View all comments (1)
Thank you for the five stars.....
Areas covered
  • GU10
  • GU20
  • GU11
  • Camberley
  • GU12
  • GU13
  • GU14
  • GU15
  • GU16
  • GU17
  • GU18
  • GU19
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 92% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £140,000
  • Max: £750,000

Letting
  • Min: £0
  • Max: £0

ARLA RICS TPOS NLA TDS The Guild Move With Us


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
43 0 67 2 50 2 38 0 3 0
Philip Gascoyne Philip Gascoyne
Branch Manager
37 reviews

About Philip No description set View full profile
Sam Charlton Sam Charlton
Lettings Manager
120 reviews

About Sam No description set View full profile
Lianne Johnson Lianne Johnson
Transaction Support
58 reviews

About Lianne No description set View full profile
Elliott Garrington Elliott Garrington
Lettings Client Manager
6 reviews

About Elliott No description set View full profile
Tanis Wade Tanis Wade
Transaction Support
1 reviews

About Tanis No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

No fees set.
Last updated at 10:10 AM 14/01/2016 by allAgents

Complaints Procedure

No procedure set.
Last updated at 10:10 AM 14/01/2016 by allAgents

Branch rankings


Overall

Estate Agents Rankings

Letting Agents Rankings

Opening hours



Make an Enquiry



.