100% lettings valuation accuracy
50% lettings fee satisfaction
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...left to get your reviews in for the
2024
allAgents People Awards
Latest Reviews
View all Reviews 12
26th Aug 2021
reviewed by 'martha'
20th Nov 2019
reviewed by 'Apple'
31st Aug 2019
reviewed by 'Usman'
8th Apr 2019
reviewed by 'Student'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 100% | 50% | £430 | £580 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 1 | 9 | 0 | 0 | 0 | 0 | 0 | 1 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Rankings
Latest Properties
No Properties
Aug 26,2021
Aug 26,2021
0
people found
this helpful
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Really truly the worst people I've had to deal with.
Charged £400 for broken sofas which were not replaced for the new tenants, says they will do things and proceed to not do them, impossible to get a hold off. Would not recommend to anyone, I ...
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Jul 10,2020
Jul 10,2020
3
people found
this helpful
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Unreasonable, exploitative and quite frankly, dangerous.
As first time student tenants we were heavily pressured from the outset with their selling tactics (we were promised a TV if we were to sign up straight away - we never received a TV)
We were charged to ...
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Nov 20,2019
Nov 20,2019
1
people found
this helpful
this helpful
Very bad service level. Rented a unit in Harborne Lane last year, no response to any inquiries since paid and ignored all complaints about the defeats of the unit.
Have moved out in July 2019 but the deposit payment is still holding by the agent. Keep ...
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Aug 31,2019
Aug 31,2019
0
people found
this helpful
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I am current tenant. I made an inquiry for a maintenance issue. I got reply the same day, was asked for a preferred time to send help. It was fixed the same day. I'm pleased....
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Apr 08,2019
Apr 08,2019
1
people found
this helpful
this helpful
We were continuously given false information by the call centre agents who are rude and abrupt but what else would you expect when there managing director is the same!
Tried to make a formal complaint which they were not interested in.
Avoid this company as ...
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Comment on agent fees
The hidden fees of which we were not told about when we asked i would say is unfair as the staff here are nothing but rude.
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Nov 11,2018
Nov 11,2018
0
people found
this helpful
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Dreadful. Poor and non-communications. Has taken 4 months (ongoing) to return deposits. Consistent Inaccurate information given. Expensive deductions . Unreasonable. Frustrating. Stressful, Unprofessional. AVOID this branch...
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Comment on agent fees
Bad . Charges £30 admin fee for every late and overpaid rent fees Charges each person £20 out of their deposit for end of year inspection. .
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Aug 29,2017
Aug 29,2017
3
people found
this helpful
this helpful
Shocking service! Property solutions were dealing with replacing myself as a tenant with somebody else on the contract. They are extremely slow at replying to emails, and only after chasing them up by phone will they reply. What should have taken less than a week ...
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Feb 13,2017
Feb 13,2017
0
people found
this helpful
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Property Solutions have let and managed by portfolio of properties for 7 years now. All of the properties are rented to students in Birmingham.
I cannot fault the service that I have received from them. They have always ensured that the properties are always rented and ...
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Comment on agent fees
Good
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Nov 03, 2017
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(1)
Dave. Actually you need to understand that it's not always the tenant at fault. I admit there are terrible tenants out there. But I'm definitely not one of them. I have been brought up to respect other people's things. And to keep things clean and tidy and to look after them as they are my own. Since moving in I have brought a whole gardens worth of plants. My parents regularly come over to clean and dust it as I'm disabled with three herniated discs.
Because the worktops are made from all w ...
Oct 13,2016
Oct 13,2016
4
people found
this helpful
this helpful
I wouldn't even give one star if it was an option. We have been continually let down and mucked around by this company, continually told lies and promised things that never happen. Our tenancy is with them and we honestly wish we had never taken ...
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May 14,2014
May 14,2014
3
people found
this helpful
this helpful
Took a morning off work to see property, arrived at time agree no one there to show us no one in the house, eventually gave up and went home. Called the office and was told they would get back to me never did. noticed that ...
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What agent could do to change your mind?
Agent should have called and canceled viewing or at very least apologised for their mistake.Attached Filesnbsp;
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May 31,2013
May 31,2013
3
people found
this helpful
this helpful
We have had terrible service from Property Solutions for the whole 9 months we have been with them. They were very easy to sign up with (although we had to remind them a few times to finish our paperwork after paying), but then the problems began. ...
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Feb 19,2013
Feb 19,2013
4
people found
this helpful
this helpful
Ive been with this agency throughout my tenancy (8 months so far) and they have been an utter disgrace to be represented by.
When initially viewing the properties they were anxious to get us in and out as quickly as possible from each location and seemed ...
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What agent could do to change your mind?
a) Have staff who are less rude over the phone. b) Stop taking advantage of allegedly ignorant students. c) Have better policies which they adhere to regarding viewings.Attached Filesnbsp;
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
