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    Jane Mason
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Professional Properties

9 - 11 St. James Street Derby

01332 366171
Website not available

Properties for Sale
Properties to Rent

Nov 29,2017
By: 'Mark'
Nov 29,2017
0 people found
this helpful
As a landlord with properties in Derby for the last ten years I've experienced several letting agents, I find Professional Properties to be very efficient, caring and professional, they have always offered sound advice with regards to my properties. I have no hesitation in recommending them to any landlord as a letting agent....
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Comment on agent fees
Their fee structure is highly competitive and reasonable.
Was this helpful? Yes
Oct 07,2017
Jane Mason
By: 'Toby'
Oct 07,2017
6 people found
this helpful
Do you like being conned? Do you enjoy being extorted? Do you love losing hundreds of pounds? Then look no further, this is the place for you! Ironically they call themselves “Professional” Properties. They couldn't be more unprofessional if they tried. The staff such as Jodie Downey are rude, unprofessional and lack major customer service skills. The Managers and Directors such as Jane Mason and Lucy Sproat clearly have had no Management/Customer Service Train...
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Comment on agent fees
Extortionate. It’s all to fill their own pockets and the fees do not match the quality of service you get at all.
Was this helpful? Yes
Sep 18,2017
By: 'Vikrant Dhankhar'
Sep 18,2017
3 people found
this helpful
Terrible customer service and 'unprofessional' company, please avoid for your peace of mind. They gave me the wrong keys to the apartment which caused a lot of problems as I was left outside with a van full of furniture and could not move in the apartment. They were rude and refused to acknowledge their fault. They still demanded full agency fee despite the shocking service provided. I refused and cancelled the apartment. Finding a new place quickly was difficult but proved better than sticking ...
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Comment on agent fees
Bad. Not worth it.
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
33% customers were satisfied with fees 67% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
  • Min: £0
  • Max: £0

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1 reviews

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Awards won by Professional Properties, Derby DE1 1RF

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