Priory Property Services
Stoke on Trent, ST6
5/5, 467 reviews
98% recommended
98% sales valuation accuracy
99% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction

Property Features

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2024 allAgents People Awards


Latest Reviews

View all Reviews 467
27th Mar 2024
reviewed by 'Nick'
“Got me the house for a fantastic price for a first time buyer :D...”
26th Mar 2024
reviewed by 'Zen'
“If I could give this business 10 stars I would. Friendly. Professional. Paula and her team are the Real-Deal-Experts. The best ......”
22nd Mar 2024
reviewed by 'Jemma'
“Can't thank Matt enough for the help in buying my property. The staff were always friendly and helpful when I ......”
1st Mar 2024
reviewed by '33 Booth Street'
“This experience has been very straight forward and quick! Matt has been extremely helpful with sorting everything out and has ......”
26th Feb 2024
reviewed by 'Miss Talbot'
“Great service provided to help me find tenants for my recently renovated property. Very professional, good communication throughout the whole ......”
20th Feb 2024
reviewed by 'vicky'
“Matt has been great throughout the whole process, very informative, helpful, prompt and polite, highly recommend....”
Opening Hours
  • Monday: 09:15 - 17:00
  • Tuesday: 09:15 - 17:00
  • Wednesday: 09:15 - 17:00
  • Thursday: 09:15 - 17:00
  • Friday: 09:15 - 17:00
  • Saturday: 09:15 - 12:00
  • Sunday: Closed
Address

Priory Property Services
66 Roundwell Street
Tunstall,Stoke on Trent
Staffordshire
ST6 5AN
01782 821122

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 98% 99% £42,000 £680,000
Lettings 100% 99% £325 £850
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
43 1 66 1 243 4 100 3 5 1
Areas covered
  • ST6
  • ST4
  • ST1
  • ST5
  • ST7
  • ST2
  • ST3
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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Biddulph, ST8
Stoke on Trent, ST6

“I bought my property from Priory and everything about the ......”

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Jul 21,2014
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Matt
By: 'Lucie'
Jul 21,2014
0 people found
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I bought my property from Priory and everything about the company is straight forward. I made an appointment that was convenient to me, I wasn't harassed into making an offer straight away. I was informed of any updates to the property and they were also ...
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“I have recently purchased my first property from the Priory ......”

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Jul 02,2014
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Paula
By: 'lxp'
Jul 02,2014
0 people found
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I have recently purchased my first property from the Priory and had no idea what I was doing or if I was doing things right. They pointed me in the right direction then before I knew I was picked up the keys. Communication and service ...
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“Quick response to any of our questions. Able to put ......”

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Jun 11,2014
Minithumbup
By: 'M'
Jun 11,2014
0 people found
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Quick response to any of our questions. Able to put us in touch with any necessary tradesmen. Full checking of our new tenant. We will use them again if necessary...
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“I approached Priory to find a tennant for a 3 bed ......”

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May 14,2014
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Matt
By: 'Nick'
May 14,2014
0 people found
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I approached Priory to find a tennant for a 3 bed semi in Tunstall, initially the letting was slow, Matt changed some of the pictures to give a nicer view and placed an add in the local paper. Matt also provided a contact to get some ...
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“The whole experiance was first class and very professional. If ......”

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Apr 30,2014
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Matt
By: 'Silk'
Apr 30,2014
0 people found
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The whole experiance was first class and very professional. If you are a first time landlord and looking for an Estate Agent who is reliable and quick and gets the job done then look no further, ask for Matt and the jobs done. Very pleased ...
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“Thank you Matt and Paula from Priory, everything has run ......”

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Apr 28,2014
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Matt
By: 'Emma'
Apr 28,2014
0 people found
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Thank you Matt and Paula from Priory, everything has run smoothly from start to finish. Very quick efficient and nothing was too much trouble. Would definitely recommend then to family and friends....
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“The Priory kept everything together with our purchase. Jeanette and ......”

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Apr 27,2014
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Jeanette
By: 'jem'
Apr 27,2014
0 people found
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The Priory kept everything together with our purchase. Jeanette and Paula were very helpful last week to make sure the sale went through on time. A massive thank you from us. Enjoy the chocolates....
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“I found the staff to be extremely helpful , and nothing ......”

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Mar 18,2014
Minithumbup
By: 'neil'
Mar 18,2014
0 people found
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I found the staff to be extremely helpful , and nothing was to much trouble for any of them. Matt was always helpful and informative without being pushy. If was to sell my property in the future i would definatly use this estate agents...
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“I would like to thank Matt Heathcote particularly for his ......”

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Mar 05,2014
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Matt
By: 'Jen'
Mar 05,2014
0 people found
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I would like to thank Matt Heathcote particularly for his help, great communication and outstanding professionalism throughout my purchase. Although I did not meet in person, he regularly called to inform and communicate updates on the sale of the property etc. I am extremely pleased ...
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“Never used an estage agent before when seeking a property ......”

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Mar 03,2014
Minithumbup
By: 'Jemma'
Mar 03,2014
0 people found
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Never used an estage agent before when seeking a property to rent. I was made to feel very relaxed and reassured throughout the whole process. The service was very swift and organised. Excellent customer service overall....
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“The process was made quick and Easy with Priory Properties, ......”

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Feb 28,2014
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By: 'Vicky'
Feb 28,2014
0 people found
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The process was made quick and Easy with Priory Properties, The checks were done much quicker than I expected and I am moving very soon, Really pleased with the whole process so far. how quick and hassle free it has been. Thanks to all the ...
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“Matt was the agent who dealt with the purchase of ......”

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Jan 27,2014
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Matt
By: 'Joanne'
Jan 27,2014
0 people found
this helpful
Matt was the agent who dealt with the purchase of my property and I was so impressed that I used them to act as my agent in the renting out of this property. He was thorough, hard working, a great communicator and was always helpful....
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“Excellent service from start to completion...Would recommend highly..Special ......”

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Jan 09,2014
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Rachel
By: 'MB'
Jan 09,2014
0 people found
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Excellent service from start to completion...Would recommend highly..Special thanks to Rachel and Tania for being so friendly and helpful.......
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“Priory were extremely professional in their approach to marketing and ......”

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Jan 03,2014
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Paula
By: 'Nigel'
Jan 03,2014
0 people found
this helpful
Priory were extremely professional in their approach to marketing and sale of our house. From the initial photographs and description written for the website we really thought they presented our house in the best possible way. The weekly web analytic feedback was very useful - ...
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“I was given confidence that our property would be let ......”

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Dec 18,2013
Minithumbup
By: 'Janet'
Dec 18,2013
0 people found
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I was given confidence that our property would be let out by Priory Property. This far exceeded my expectations in the prompt and efficient manner that this was carried out. Advice and information given regarding being a landlord was informative and helpful.They acted efficiently ...
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“Priory Property in Tunstall comes highly recommended. All the staff (......”

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Dec 17,2013
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Paula
By: 'Hayley'
Dec 17,2013
0 people found
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Priory Property in Tunstall comes highly recommended. All the staff (Paula, Matt and Jeanette) have been extremely helpful, understanding and highly efficient. I am a new tenant and they have supported me and kept me up to date with all the relevant information needed. Without ...
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“Great service from Priory from beginning to end. Matt was ......”

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Dec 11,2013
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Matt
By: 'Katie'
Dec 11,2013
0 people found
this helpful
Great service from Priory from beginning to end. Matt was very helpful and prompt in answering any questions that I had. I would definitely recommend Priory to anyone looking to buy or sell a property. Thank you...
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“Our buyers were demanding customers, to say the least. Both ......”

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Dec 02,2013
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Matt
By: 'Michelle'
Dec 02,2013
0 people found
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Our buyers were demanding customers, to say the least. Both Matt & Paula, took the buyers back to view the property every time requested. This may not sound unreasonable but the buyers were visiting the property at least twice a week, sometime after 8pm, to get ...
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“Our house was under offer in 3 days from someone on ......”

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Nov 25,2013
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By: 'Sarah'
Nov 25,2013
1 people found
this helpful
Our house was under offer in 3 days from someone on priorys mailing, so proactive from the start. Staff at priory get the important things right ; keeping customers updated, returning calls and chasing other parties holding the process. Used priory as my family had such a ...
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“From my initial enquiry to the final stages of my ......”

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Nov 17,2013
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Matt
By: 'Alan'
Nov 17,2013
0 people found
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From my initial enquiry to the final stages of my purchase all the staff at Priory have been extremely proactive. All enquires were answered quickly and politely, nothing seems to be too much trouble, in all a very pleasant experience....
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“excellent service from all the tunstall branch - made my ......”

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Nov 09,2013
Minithumbup
By: 'SHARON'
Nov 09,2013
0 people found
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excellent service from all the tunstall branch - made my purchase a good experience, all staff members kept me up to date with the purchase and got back to me straight away if I required further information on my sellers progress. thank you...
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“This estate agency is outstanding in customer service, they assured ......”

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Nov 08,2013
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Jeanette
By: 'Michelle'
Nov 08,2013
0 people found
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This estate agency is outstanding in customer service, they assured us with confidence right from the start. They did their research before they met with us, priced the property accordingly and we sold within 3 weeks. Their customer service from then and is currently excellent, they ...
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“Initially spoke to Jeanette - very obliging and polite. Jeanette ......”

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Oct 21,2013
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Paula
By: 'Ann'
Oct 21,2013
0 people found
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Initially spoke to Jeanette - very obliging and polite. Jeanette arranged the viewing to suit me and I was met by Matt. Matt was of smart appearance, very polite and helpful. On request of an additional viewing I was met by Paula, who again, was ...
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“An excellent service provided by all staff at Tunstall Branch. ......”

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Oct 01,2013
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Matt
By: 'Miss'
Oct 01,2013
0 people found
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An excellent service provided by all staff at Tunstall Branch. I found them very helpful and customer focused, without being pushy. I was kept up to date throughout the process and would reccomend them to friends and family. A big thank you :-)...
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“Priory Property Services sold our property for us. Paula the ......”

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Sep 20,2013
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Paula
By: 'H'
Sep 20,2013
0 people found
this helpful
Priory Property Services sold our property for us. Paula the valuer is extremely helpful even to the point of moving furniture around to get the loveliest photographs of our house. We took her advice on the asking price and it certainly paid off. Matt and ...
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“I am very, very happy with the service we received ......”

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Aug 14,2013
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Paula
By: 'Sally'
Aug 14,2013
0 people found
this helpful
I am very, very happy with the service we received from The Priory. I was constantly kept up to date with everything that was happening. I always received feedback from viewing the very next day and if feedback wasn't available I was told so, so ...
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“Agent supported me from beginning to end in the purchase ......”

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Aug 07,2013
Minithumbup
By: 'Tracey'
Aug 07,2013
0 people found
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Agent supported me from beginning to end in the purchase of my now new property. Response was quick, helpful and friendly at all times, it made moving a pleasure and I would have no hesitation recommending Priory to anyone looking to purchase a property. A ...
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“They gave a first class service and took our needs ......”

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Jul 22,2013
Minithumbup
By: 'Dan'
Jul 22,2013
0 people found
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They gave a first class service and took our needs into consideration when we purchased the property. This helped us in making the right choice for us...
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“When we contacted about viewing the property they returned calls ......”

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Jul 07,2013
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Matt
By: 'Lemonandlime'
Jul 07,2013
0 people found
this helpful
When we contacted about viewing the property they returned calls promptly and when they said they would. When looking at the property the agent who showed us round was polite and answered all our questions. While we were placing an offer I feel they put ...
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“Excellent. Communication throughout the whole process. Everything was explained clearly ......”

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Jun 17,2013
Minithumbup
By: 'Andrew'
Jun 17,2013
0 people found
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Excellent. Communication throughout the whole process. Everything was explained clearly and when it came to selling they managed to get a price I was more than happy with. We also had some mortgage issues and Priory put me in touch with a mortgage broker locally ...
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Vendor Fees

No fees set.

Landlord Fees

No fees set.

Tenant Fees

No fees set.
Last updated at 03/01/2023, 3:28 PM by Matthew Heathcote
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 2:28 PM 03/01/2023 by Matthew Heathcote

Awards won by Priory Property Services, Stoke on Trent ST6 5AN



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