• James Danbury
    James Danbury
  • Sarah Jane Taylor
    Sarah Jane Taylor
  • Ann Booker
    Ann Booker
  • John Cutting
    John Cutting
  • claim your profile
    Shaun nichols
The Best Small Agency in the UK is here on your doorstep! We are very proud to have been judged as the Best Small Agency in the UK by the Sunday Times. If you want to find out why, call us to ask about our new VIP initiative.
Preston Baker

1 New St Selby
North Yorkshire
YO8 4PT

01757 291 466

Dec 03,2016
Minithumbdown
By:
Dec 03,2016
0 people found
this helpful
What a terrible company, do not use them unless you want the hassle of chasing them up time and time again and failing to do what they said they would do both before, during and after a sale.. We had to chase them time and time again for progress reports, pictures of our property were displayed in the wrong order and at one point the lead photograph showed a toilet for goodness sake. Staff failed to arrive in plenty of time to show prospective clients around meaning we passed prospective viewers...
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Comment on agent fees
We paid the top 1.5 % for what turned out to be a pityful excuse of customer service. Will never use them or recommend them to anyone - cheaper options out there. Dont waste your money on them, youll likely be very disappointed.
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Jul 25,2016
Minithumbup
By:
Jul 25,2016
0 people found
this helpful
Excellent updates. Proactive in obtaining feedback from prospective buyers. Generally pleased with overall service from initial visit by branch manager James Danbury to follow up team's responses to emails & telephone calls. Kathy T....
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Comment on agent fees
Good
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Apr 28,2016
Minithumbup
By:
Apr 28,2016
1 people found
this helpful
Preston Baker were very helpful with the rental and sale of our property in Selby . A big thank you to all the staff especially John Cutting . Would def use again...
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Dec 02,2015
Minithumbup
By:
Dec 02,2015
0 people found
this helpful
All the staff at Preston Baker, Selby we very helpful and professional. They arrange viewings and returned phone calls promptly, answered our questions and gave us good advice and help with the purchase of the property. once the sale was agreed Karen from the Yorks office kept us informed of every stage. She helped to keep thing running smooth for us, and kept a level head on things which really helped us when thing got a bit traumatic. We have moved house a few times and Preston Baker have b...
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Dec 01,2015
Minithumbup
By:
Dec 01,2015
0 people found
this helpful
Very professional service, Preston Baker gave me what I was looking for, they matched the properties I viewed very well and the property I purchased is ideal for me. Well Done!...
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Nov 13,2015
Minithumbup
By:
Nov 13,2015
0 people found
this helpful
All the staff were very helpful and friendly. They kept us up to date constantly and helped with all our queries....
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Oct 24,2015
Minithumbup
By:
Oct 24,2015
0 people found
this helpful
Karen has been very prompt and always answered any queries with outstanding professionalism and quickness. She was clear and on the ball. We are very grateful for her kindness and compassion....
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Oct 09,2015
Minithumbup
By:
Oct 09,2015
0 people found
this helpful
Initially James visited our property for a valuation. I chose Preston Baker as they had a wide range of properties similar to mine. Although I could have used a cheaper agent the service I received was superior and I would rather pay that little extra for a good service and the little extras they offer such as professional photographs which were a massive part of the marketing. The rightmove stats showed the valuation was about right, James said to market at £125k to achieve around the &po...
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Comment on agent fees
No hidden charges such as photographs etc and was a fixed fee which I was very happy with.
Was this helpful? Yes
May 15,2015
Minithumbup
By:
May 15,2015
0 people found
this helpful
James, for being so positive and persistent in finding the right buyer for our property & negotiating on our behalf + weekly updates which we found really helpful. Karen, for her positivity and sheer determination to ensure things happened with Solicitors, Buyers etc & for her unrivalled professionalism in answering e mails & calls at any time, evenings or weekends!...
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Comment on agent fees
For the volume of work done on a difficult sale over two years reasonable
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May 10,2015
Minithumbup
By:
May 10,2015
0 people found
this helpful
This is the second time in a year we have employed the services of Preston Baker (Selby Branch), this time however it was for sale only. Once again, PB stepped up to the mark! They stand out from the competition by their attention to detail and proactive approach in keeping their clients up to date. In fact, we learned more from them than we did from our own solicitor! They are not the cheapest in town but it's worth paying more to get the excellent service they provide....
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May 01,2015
Minithumbup
By:
May 01,2015
0 people found
this helpful
I bought a property through Preston Baker, Selby branch, their staff were helpful throughout.. Karen Preece in particular was extremel helpful.. She was efficient and effective whilst being friendly and personable....
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Apr 26,2015
Minithumbup
By:
Apr 26,2015
0 people found
this helpful
Excellent service received from karen, clearly loves her job and assisted us in dealing with our difficult buyers. Always happy to help and very understanding....
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Apr 13,2015
Minithumbup
By:
Apr 13,2015
0 people found
this helpful
Contacted me every week to keep informed of progress. This was a bit too much to be honest as I was on top of the purchase. An email would have sufficed....
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Feb 26,2015
Minithumbup
By:
Feb 26,2015
0 people found
this helpful
I would recommend Preston Baker to anyone buying or selling property. Excellent customer service and kept informed of the process throughout....
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Jan 22,2015
Minithumbup
By:
Jan 22,2015
1 people found
this helpful
Out of all of the estate agents that we registered with Preston Baker were by far the most proactive, helpful, friendly and professional agency that we dealt with. Nothing was too much trouble for them. We can't praise them highly enough....
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Jan 15,2015
Minithumbup
By:
Jan 15,2015
0 people found
this helpful
Would like to say how easy it was to deal with David, met me at the house I wanted to look at, knew plenty about the property, very easy to talk to, not at all pushy or demanding, gave me plenty of info as to how to move forward with my application, would recommend anyone to use him if they wanted to use your company...
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Comment on agent fees
Although I was more than happy with the fees I paid, compared to some others, they are a little higher, but not off putting
Was this helpful? Yes
Jan 12,2015
Minithumbup
By:
Jan 12,2015
0 people found
this helpful
James and Karen have been excellent throughout my purchase of the land, they have chased, informed me and keep me up to speed throughout the transaction. I am very impressed with the service Preston Baker have provided and would recommend them to any clients and friends requiring an estate agents....
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Dec 19,2014
Minithumbup
By:
Dec 19,2014
0 people found
this helpful
We had excellent service throughout the process and I would highly recommend to others. We were kept up to date the sale each step of the way, very impressed!...
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Nov 25,2014
Minithumbup
By:
Nov 25,2014
0 people found
this helpful
Many thanks to Karen sorting everything out with my sale and keeping me informed of what was going on. It wasn't a easy job due to the banks been very hard work. Also thank you to Sarah Jane and John for showing me around the property and giving me lots of helpful information....
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Nov 07,2014
Minithumbup
By:
Nov 07,2014
0 people found
this helpful
The staff at the estate agents and also the mortgage advisor Ian layden have been great. The sale too longer than espected but this was due to the chain....
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Oct 29,2014
Minithumbup
By:
Oct 29,2014
0 people found
this helpful
We were really happy with the service provided by the Selby Office and found all the staff helpful and friendly not just Sarah Jane and James but also Becky and John. The only thing we don't like was being transferred to Karen Preece in the York office once we had sold subject to contract. Continuity of service would be better if we had the same people to deal with throughout the whole process. Having said that we would use Preston and Baker again....
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Comment on agent fees
More expensive then some and it was a fixed price not a % of sale price which wasn\'t made clear at the initial valuation
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Oct 24,2014
Minithumbup
By:
Oct 24,2014
0 people found
this helpful
Excellent service from Becky who was always very responsive and flexible when viewings needed rearranging etc. Becky was also very good at suggesting new properties that matched our search criteria. After the offer was accepted, Karen Preece provided an excellent level of service, with weekly updates into the status of the chain and was always available to talk through any queries we had about the process. All in all a very 'enjoyable' experience, if you can call it that! Would definitely rec...
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Oct 24,2014
Minithumbup
By:
Oct 24,2014
0 people found
this helpful
I would recommend Preston Baker, Selby, they sold our house in 3 months where two other local estate agent failed in 18 months. When calling in the office staff knew who you were and were extremely helpful. When the house was sold Karen Preece rang us weekly to keep us informed of progress in plain English! She also understood our stress when exchange did not take place under late the day before completion. Karen is an asset to the firm....
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Oct 02,2014
Minithumbup
By:
Oct 02,2014
0 people found
this helpful
I approached this as a first time buyer with a limited budget, and with very little knowledge of that I was doing. Preston Baker were clearly the best choice I could have made. All the staff were very friendly, incredibly helpful and informative - they looked after me every step of the way. I was kept constantly updated and queries were dealt with quickly and efficiently. I have since recommended them to other people and would hesitate to return to them again....
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Comment on agent fees
Fare and reasonable
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Sep 30,2014
Minithumbup
By:
Sep 30,2014
0 people found
this helpful
Ian Layden managed my mortgage enquiry promptly and professionally, his recommended product was better than I had expected and he demonstrated his expertise throughout the whole process. Thank you Ian...
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Sep 30,2014
Minithumbup
By:
Sep 30,2014
0 people found
this helpful
James set up an open house viewing which resulted in a prompt sale. Ian listened carfully to our financial requirements, researched and offered several options for us to consider regarding obtaining a mortgage on the property we wanted to purchase. He explained the various options fully allowing us to make an informed choice of product. He was always available to smooth out problems in a calm and reasurring manner. When our purchase ran over the mortgage option time limit he quickly and effici...
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Sep 26,2014
Minithumbup
By:
Sep 26,2014
0 people found
this helpful
I dealt with mr Ian Leyden to get a mortgage and also for personal protection policy. He was very professional throughout, and gave me confidence right through the process! I would highly recommend him to anyone - not many like him around!...
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Sep 26,2014
Minithumbup
By:
Sep 26,2014
0 people found
this helpful
Overall we were delighted with the service. Preston Baker brought a stream of people to view the house and presented a very positive picture to the prospective buyers. The result of this was that we had three offers with a couple of weeks of Preston Baker taking on the sale of the house and we were able to accept an offer in three weeks. After that they kept us well informed at evry stage of the sale right through to completion....
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Comment on agent fees
Preston Baker charged a fixed rate fee, which considering the level of service was acceptable.
Was this helpful? Yes
Sep 25,2014
Minithumbup
By:
Sep 25,2014
0 people found
this helpful
Karen was very supportive at all times through the difficult sale of my property. She was at all times professional and regularly gave me calls with updates etc....
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Sep 24,2014
Minithumbup
By:
Sep 24,2014
1 people found
this helpful
We have encountered exceptional service from the Preston Baker service in Selby and can not praise them enough. We sold our house through Preston Baker and received excellent communication and customer service throughout. John kept us up to date with regular communications via the telephone and was always quick to gain feedback from viewings. James was also excellent and answered any problems that we encountered throughout and dealt with these efficiently. If we left a message we were always co...
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Areas covered
  • YO8
  • LS25
  • DN14
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 91% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £55,000
  • Max: £344,000

Letting
  • Min: £0
  • Max: £124,000

NAEA ARLA TPOS TDS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
2 0 2 0 40 4 48 1 13 0
James Danbury James Danbury
Branch Manager
45 reviews

About James I have been involved in estate agency since completing my university degree 6 years ago. The varied nature of the business and the thrill of negotiating sales has fuelled my passion for property View full profile
Sarah Jane Taylor Sarah Jane Taylor
Senior Branch Manager
15 reviews

About Sarah Jane Having lived and grown up in the Selby area, making sure I can find people their ideal home is a topic very close to my heart! I am strong believer in not only talking about what I can do as you View full profile
Ann Booker Ann Booker
Senior Administrator
0 reviews

About Ann No description set View full profile
John Cutting John Cutting
Negotiator
13 reviews

About John No description set View full profile
Shaun nichols - upload your photo Shaun nichols
1 reviews

About Shaun No description set View full profile

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Fees

No fees set.
Last updated at 2:51 PM 17/03/2014 by Sarah-Jane Taylor

Complaints Procedure

No procedure set.
Last updated at 2:51 PM 17/03/2014 by Sarah-Jane Taylor

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