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    Phillipa Defreitas
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Premier Estates Ltd (Macclesfield)

Chiltern House 72-74 King Edward Street Macclesfield, Manchester
Cheshire
SK10 1AT

0845 491 8899

Oct 26,2016
Minithumbdown
By:
Oct 26,2016
2 people found
this helpful
Very poor management company for flats. I cannot seen how this company has received awards!! Service charges are very, very high and the company is extremely unresponsive to the flat owners' and tenants on the properties that they manage. The company makes promises such as undertaking urgent repairs but does not deliver - they even charge in advance for these repairs that they don't deliver on. Avoid if you can....
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Comment on agent fees
Appalling
Was this helpful? Yes
May 11,2015
Minithumbdown
By:
May 11,2015
6 people found
this helpful
Appalling service. They fail to deal with significant issues in a professional manner and do not take the relevant steps in relation to security and building management issues. They failed to secure the building promptly when the front door was damaged and were unaware of relevant legislation/regulations which resulted in unnecessary time and expensive being spent. Most of the updates are unnecessary and irrelevant, eg what happens when you fail to pay management fees and staff holidays, an...
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What agent could do to change your mind?
Prompt responses, knowledge of relevant legislation/regulations, polite responses and taking issues seriously.
Was this helpful? Yes
Jul 22,2013
Minithumbdown
By:
Jul 22,2013
2 people found
this helpful
Refuse to deal with issues. They don\'t actually do any estate management or return calls. Especially Phillipa Defreitas and Trudi. Also authorise building work without letting tenants know after 10pm at night...
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What agent could do to change your mind?
Deal with issues rather than avoidance
Was this helpful? Yes
Oct 09,2012
Minithumbdown
By:
Oct 09,2012
1 people found
this helpful
several phone calls to comoplain about several issues eg grass not been cut for weeks and full of weeds...
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Was this helpful? Yes
By: Premier Estates
Jan 03, 2013
View all comments (1)
Dear Nel, We would be grateful if you could contact us explaining which development this comment is regarding so that we may remedy any isues you are still experiencing. At the time of writing this, the contact details on this site are incorrect and therefore we understand that you have may have encountered problems in contacting us if these have been used. The contact details for your dedicated Estates Manager can be found on our monthly correspondence. Please do get in contact directly; ....
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
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Sales No data
Letting No data



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Phillipa Defreitas - upload your photo Phillipa Defreitas
1 reviews

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Awards won by Premier Estates Ltd (Macclesfield), Manchester SK10 1AT

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