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    Ellen Taylor
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    Tony Williams
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    Andrew Judge
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PPM Home Rental Experts

96-98 Lord Street Leigh
Greater Manchester
WN7 1BY

0843 314 8073

May 04,2013
Minithumbdown
By:
May 04,2013
1 people found
this helpful
Landlords avoid at all costs. Agent states "fantactical about customer service" should state "could not care less". When you complain of not recieving rent money it is always an "administration error", recently charged for a resigning fee that they had forgotten about from three years prior. When i complained very aggressively told, it was my fault for not checking what they had charged me at time. The person in charge is an illusive and mysterious guy by name of T...
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What agent could do to change your mind?
Be polite and courteous Respond to phone calls and emails Do not charge landlords for your own mistakes Ensure that landlords are paid Have the \'boss\' contactable Do not treat customers with contempt
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By: PPM
Sep 01, 2013
View all comments (3)
My name is Tony Williams and I am the director of PPM and have been for 17 years. During this time we have managed thousands of properties; and have clients who are extremely satisfied with our services. Unlike some agencies we have a dedicated finance team, this is headed by Andrew Judge who is a chartered certified accountant (FCCA). You can check Andrews credentials on the ACCA website. I notice that you should have been charged for the re-sign fee three years ago and this has just recent....
Jul 25,2012
Minithumbdown
By:
Jul 25,2012
1 people found
this helpful
Tried to hold us responsible for damages done to the property prioir to us moving in. Did not resolve repairs reported during our tenancy. Did not complete their checks on the property properly or professional. We lived in this unsecured property for 12 months and was burgled twice with no sympathy from agent. They didn\'t even fit an alarm or try to secure the property properly for us.. We tried to end our tenancy one month earlier of our agreement, but they said we would pay a fee for...
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What agent could do to change your mind?
If the agent did what they originally preach like follow their own terms and conditions properly regarding inventory, check out, monthly checks and deposit resolution maybe I would have something better to say about them. Also there should be a rule for general wear n tear because some agents mis understand this abbreviation and try to hold tenants for every little mark. There should be a rule for tenants living with burglary or vandalism. Tenants should be allowed to give one month notice if circumstances change and cause stress on families.
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
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Ellen Taylor - upload your photo Ellen Taylor
1 reviews

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Tony Williams - upload your photo Tony Williams
1 reviews

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Andrew Judge - upload your photo Andrew Judge
1 reviews

About Andrew No description set View full profile

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