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    Gina Redhead
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    Gary Sammons
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    Sanjay Virdi
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    Lydia Browne
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    Joshua Edlington
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    Jason Conboy
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    Sophie
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    TJ Juttla
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    Lindsay McSporran
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    Chester Campbell
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    Lisa Compas
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    Camille McQueen
No description for branch.
Portico

322 West End Lane West Hampstead, London
Greater London
NW6 1LN

020 7794 1000

Nov 18,2016
Minithumbup
By:
Nov 18,2016
Featured Review
0 people found
this helpful
Ms McQueen had always been so helpful. She is very intelligent and warm-hearted, most importantly reliable. Therefore, it was really easy for me to contact her whenever I need some help. I will recommend the said lady to anyone who would like to find the property around the area where I was....
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Comment on agent fees
Good
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Jun 24,2014
Minithumbup
By:
Jun 24,2014
Featured Review
1 people found
this helpful
Lisa showed us around the property and was very clear on the works that they were getting the landlord to approve. She was very friendly but never led us on at all. Always very clear on what the landlord would and wouldn't do. We were a bit disorganised when making our offer but Lisa and Charlotte (the lettings manager) were very forgiving. They also have a great system where you can sign online, which saved us a huge amount of time and fuss. They were easy to contact and quickly answered al...
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Jun 10,2014
Minithumbup
By:
Jun 10,2014
Featured Review
0 people found
this helpful
I let my flat through Edmund Cude and found their service to be excellent. They were incredibly thorough in screening potential tenants and tireless in their efforts to secure viewings. Both Lindsay and Charlotte were incredibly helpful in advising and assisting me both with the check-out of my previous tenant and with inexpensive but necessary repairs to improve the presentation of the flat. An invaluable service to me as I live in Australia and was not able to see the property for myself. ...
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Mar 20,2014
Minithumbup
By:
Mar 20,2014
Featured Review
1 people found
this helpful
always very polite, friendly and helpful throughout the letting process. She was also very patient with us when we asked for more time to think about things, which is a rare commodity in London estate agents, many of whom are excessively pushy...
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Oct 23,2013
Minithumbup
By:
Oct 23,2013
Featured Review
0 people found
this helpful
Edmund Cude and particularly TJ, were really helpful in assisting us to secure a flat to rent. They were able to find us a number of potentially suitable places - and ultimately a perfect one, by asking us lots of questions about exactly what we want (and so didn\'t waste our time viewing unsuitable flats either). TJ\'s enthusiasm is matched by the efficiency of the branch in getting the flat contract and everything turned around very quickly. Would really recommend them......
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Nov 02,2014
Minithumbdown
By:
Nov 02,2014
1 people found
this helpful
When viewing the flat we were very happy with the agent who showed us around. She was very helpful and informative when we called and asked questions to help us decide whether to choose the flat. However, that agent left the company and our treatment from that point went downhill. They expected unreasonably quick turnaround for forms to be signed and fees paid, yet were poor at getting back to us on time and with sufficient information. Their focus was the lanlord's happiness - not ours. Repair...
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Comment on agent fees
Expensive considering they did minimal work, with little effort.
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By: Sophie Durkin
Nov 03, 2014
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Edmund Cude would love the chance to address this review, if you could please provide us with further information as to who you are, we will be in touch. Thank you....
Mar 31,2014
Minithumbdown
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Mar 31,2014
2 people found
this helpful
This agency is utterly pathetic. They have been difficult and unresponsive since we moved in a year ago. We have repeatedly requested basic maintenance issues to be addressed. They have no respect or common courtesy to even reply to most of our repeated requests. One of the issues indeed causes damage to the property which is diminishing the value of the landlord\'s property. They don\'t seem interested in anyone\'s interests but their own. I would never rent with this agency again or let t...
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Aug 12,2013
Minithumbup
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Aug 12,2013
1 people found
this helpful
This was by far the best property agents I have dealt with since moving to London 4 years ago. Our agent was very informative, helpful and flexible throughout the process. She worked on our behalf to address any concerns we had and happily approached the landlord with our questions. The entire process was extremely pain free and efficient, with time from expressing an interest of moving in to signing our contract all done within a week. I would definitely look to rent properties through this age...
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Aug 06,2013
Minithumbup
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Aug 06,2013
0 people found
this helpful
To be straightforward, we had a very good experience with Edmund Cude. TJ was very helpful in finding a flat that fit our needs. We are from Canada, and flat hunting here was new to us, but TJ made it a very positive experience by leading us through one step at a time. The team at West Hampstead was always available if we had any questions. We love our flat, and are very thankful that we had the help that we needed....
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May 22,2013
Minithumbup
By:
May 22,2013
0 people found
this helpful
Fantastic service from Edmund Cude in West Hampstead and Ross in lettings was particularily professional which made the whole process fairly hassle free. Agency fees seem on the high side but the service was very good....
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Apr 17,2013
Minithumbdown
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Apr 17,2013
3 people found
this helpful
I found using this agent a very frustrating and difficult experience. I understand that they are working on the Landlords behalf, but some degrees of flexibility would be helpful. My issues in no particular order were:- >Refused initially to put our offer forward, until we had agreed to the terms that THEY wanted to set, not what we wanted to offer. >Said no to a tenant only breakclause out right, without checking with landlord first. Wouldn\'t put offer forward until we had agreed this....
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Apr 08,2013
Minithumbup
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Apr 08,2013
0 people found
this helpful
Overall a good experience, seemed to be very thorough. good communication and friendly. Felt a little pressured at times with some unrealistic deadlines for completion of paperwork etc but on the whole, very pleased with the service provided....
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Mar 16,2013
Minithumbup
By:
Mar 16,2013
0 people found
this helpful
Pleasant, courteous, efficient and professional describes my experience with Lydia. From first contact to signing only took a week. She chose a property that fit our requests from the start and did not waste our time looking at multiple properties. She stayed on top of what needed to be done and was quick in response to any questions we had concerning the process....
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Feb 03,2013
Minithumbup
By:
Feb 03,2013
0 people found
this helpful
Staff were very helpful and professional. Accommodated our requests promptly and explained each step of the process very clearly. Made the whole move much quicker and smoother than it could have been....
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Jan 18,2013
Minithumbup
By:
Jan 18,2013
0 people found
this helpful
Lydia provided professional and friendly service. We had two viewings. Lydia was very prompt with responses to questions. Overall a smooth process...
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Dec 04,2012
Minithumbup
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Dec 04,2012
0 people found
this helpful
I much appreciate the help given to sort out the income and expenditure involved in these three flats. Finding a tenant is an important task, but the back-up required for the tenancy to run smoothly, is also important....
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Nov 28,2012
Minithumbup
By:
Nov 28,2012
0 people found
this helpful
Very good execution from the team at Edmund Cude - prompt and professional. Kudos to the team (Sanjay Virdi, Joshua Edlington, Nicola Murphy, Natalia Molina, Alina Banionyte, David Lowry, Andrie Neophytou and Jason Conboy). Keep up the good work!...
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Nov 21,2012
Minithumbup
By:
Nov 21,2012
0 people found
this helpful
Sophie was an excellent lettings agent. She was timely and well presented and most importantly listened She understood all our needs and listen to what we had to say and help convey this to the prospective landlord which led to us renting the property we most wanted at the price we needed. I would recommend hers and Edmund Cude services to any of my friends and family and hope we can work together in the future....
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Nov 13,2012
Minithumbup
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Nov 13,2012
0 people found
this helpful
I was a letting client of West End Estates an agent with an excellent local niche in NW6 who were bought by Edmund Cude. Edmund Cude improved systems and reporting quickly and also allowed monthly payment of commission which is great for my cash flow. Most other agents ask for the whole year up front. I moved my management from another agent to Edmund Cude which proved to be both economical, as they handle all aspects at a lower price than separate agents, and effective in terms of a seamless...
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Oct 01,2012
Minithumbup
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Oct 01,2012
0 people found
this helpful
A smooth and efficient process. Exactly what you need when moving home. No hassles! The agents focused exactly on the tenants needs....
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Aug 13,2012
Minithumbup
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Aug 13,2012
0 people found
this helpful
I have used many letting agents in the passed and I have been very impressed in particular with Edmund Cude in West End Lane. After my experience with them I can clearly say that it is easier to work with a lettings only agent as the service is far superior. I was shown many properties quickly in the same visit and any query that I have before or during my tenancy is dealt with in a very professional and timely manner. Would highly recommended this agent....
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Aug 09,2012
Minithumbup
By:
Aug 09,2012
0 people found
this helpful
Making a move overseas is very stressful and time consuming. Moving with a pet is even harder. I wote and spoke to many agents when searching for a property. Gina at Edmund Cude was by far the most proactive. She didn\'t just write back and say, "Call Me...". She phoned and actually listened to our needs. She then proceeded to only give us properties that met those needs. She was polite, efficient and most of all she listened! I would definitely use Edmund Cude again! Quick and painles...
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May 10,2012
Minithumbup
By:
May 10,2012
0 people found
this helpful
My dealings with Edmund Cude have been terrific - they are always responsive and helpful. And as a long-distance landlord this gives me huge peace of mind. I had a particularly difficult and unreasonable tenant, and they were able to take the stress and pain out of my dealings with her. I would recommend their services to landlords and tenants....
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Mar 23,2012
Minithumbup
By:
Mar 23,2012
0 people found
this helpful
I was really impressed with Edmund Cude, they were the only agency to really try and find out what we were looking for, and spent time talking to us and trying to understand what our priorities were. They kept to what we were interested in without suggesting something completely unrelated! They are really helpful without feeling pushy in any way, it feels like they genuinely have your interest at heart!...
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Feb 06,2012
Minithumbup
By:
Feb 06,2012
0 people found
this helpful
We found our place by just spending couple of hours. The Agent took detailed requirements from us and showed us only the places we would like. The frustrating thing I experienced with other agents is they try to change your mind or sell what they have. But with Edmundcude, I didnt have to go through this and they showed us the places based on our requirements and just let me make my decision. The staffs are friendly and professional and this made the experience very pleasant....
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Areas covered
  • NW6
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
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Sales No data
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ARLA DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
4 0 18 2 0 0 0 0 0 1
Gina Redhead - upload your photo Gina Redhead
2 reviews

About Gina No description set View full profile
Gary Sammons - no image available Gary Sammons
Assistant Lettings Manager
4 reviews

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Sanjay Virdi - no image available Sanjay Virdi
Director
4 reviews

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Lydia Browne - upload your photo Lydia Browne
4 reviews

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Joshua Edlington - upload your photo Joshua Edlington
2 reviews

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Jason Conboy - upload your photo Jason Conboy
1 reviews

About Jason No description set View full profile
Sophie  - upload your photo Sophie
1 reviews

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TJ Juttla - no image available TJ Juttla
Lettings Negotiator
2 reviews

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Lindsay McSporran - upload your photo Lindsay McSporran
1 reviews

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Chester Campbell - upload your photo Chester Campbell
1 reviews

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Lisa Compas - upload your photo Lisa Compas
1 reviews

About Lisa No description set View full profile
Camille McQueen - upload your photo Camille McQueen
1 reviews

About Camille No description set View full profile

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Last updated at 4:20 PM 28/10/2014 by allAgents

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Last updated at 4:20 PM 28/10/2014 by allAgents

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